I took Sierra Golf Cart And Auto my Yamaha golf cart due to a battery issue. They are the only Authorized Yamaha golf cart dealer in my area. Cindy the wife was not there so they could not process my warranty at that time but I asked if they would get it done if I bought the batteries, I paid for the batteries taking their word for it. I paid $1590 for them. After many weeks Cindy was finally able to get through to Yamaha due to her stating she was entering something wrong on Yamahas warranty site. She called me today and told me that Yamaha only authorized to pay me $609.00 die to the technicians (which were her husband and son) did not complete the proper paperwork. I then began to get upset and state that because of their mistake I am out $900 and she said they were too. I asked how and she stated had to pay me the $609 and that Yamaha was giving them an account credit. I'm confused at this point and keep talking as I'm pretty frustrated at this point. So the Cindy does something strange and states she will pay me the entire amount of $1500. She stated she would put the check in the mail. I then called her back to see If I could come by and grab the check, I was out on hold at that time. Ci day then came back and stated that she talked to her husband and they can only pay me the $609. This was after she told me she was going to pay out the entire amount. This is no way to do business or treat your customers. They did the wrong thing as an authorized dealer and I am the one who is paying. She tried to tell me they werent getting reimbursed and they were losing money But then told me Yamaha was giving them a credit. I feel that they are stealing g my $900 and are lying g about the entire thing. read more

So we needed to smog the car and the truck again this year and I remembered how great it was here and Billy had helped us last year. I called Billy Monday and I asked him for an appointment. He said just to bring it in, so yesterday my hubby and I drove down to see him and drop off the car and come back later. With no appointments, he dropped what he was doing and smogged our vehicles. We were there maybe 15 minutes! Service was excellent and the price minimal. Oh, and if I need any work done on the engine of my car, I'm bringing it here. read more

Approaching my DMV deadline, so I had to scramble to get my smog cert somewhere and quickly. This place pulled up on yelp and was the closest so I decided to go there during my lunch break hoping I could get back home in time since we had a meeting. When I got there, I encountered Billy who greeted me with such warmth and made me feel at ease. He worked so quickly, was very friendly and before I knew it, I was done in a jiffy. This was very reasonably priced and it's rare to encounter such friendly smog techs like Billy so shout out to Bill for serving the community for 20+ years with hard work and friendliness. I will definitely come here for my smog needs going forward and any auto repairs. Thank you! read more

These guys know their stuff, got everything done right and for the right price! We'll definitely haul our golf cart the distance to have Sierra do the work. read more

I spoke to the mechanic for two months seeking a carburator for an older ez-go cart and he assured me he had one that he was cleaning up for me and getting ready to send out. Two months later I have no part and upon my last phone call the same tech is asking for my vehicle application all over again. I've called over and over again leaving messages for him to call me back with no return calls. Two months of waiting and got nothing but the run around. On my last phone call I was told to try somewhere else. incredibly poor customer service and communication. The internet would have been a better choice for me read more

I crashed my golf cart while driving in muddy conditions. The front rocker arm was broken, and it was undrivable. Jim came out late on a Friday afternoon so that the golf cart wouldn't be left out overnight. We wrestled it onto his trailer, and he promised it would be ready in a couple days. Imagine my surprise when Cindy called Monday morning to say it would be there on Monday! Sierra Golf Carts repaired the cart beautifully. The fees for the repairs and the delivery were incredibly reasonable; quite frankly $500 less than I expected. This is a business that is running with integrity and a strong focus on customer satisfaction. They will get 100% of my golf cart repair and maintenance business going forward. read more

Thank you Sierra Golf, you helped make our event a great success! Looking forward to partnering with Sierra Golf in the future. Drive for Freedom Truck Roadeo deeply thanks you & your staff. read more

Never been let down here. I've spent about $5000 here to repair and maintain my fleet. Billy Jackson is the mechanic and is as honest as they come. He will not take advantage of you and the prices are good , $65 an hour. He got an old T Bird running for me and an old benz and each time, the vehicle left the shop and ran perfectly, exactly as he had explained. He can also diagnose a small problem. I once was told that I needed a new ignition switch for my truck that wouldn't start but it turned out i needed a tightened wire in the transmission so the truck new it was in park. He does take a few days though to work--he's an arteeeest and cannot be rushed... read more

I can't believe this place hasn't been reviewed yet. These guys are absolutely professional and you can tell from the massive volume of repairs and rentals that they are the mobile golf cart powerhouse behind all the festivals and events in the Reno/Tahoe Area. I have used them for many years for my fleet of half a dozen vehicles including golf carts, utility carts, and burning man art carts ! read more