I am leaving this review to share my frustrating experience with Dr. Critter's rat removal service…read more After paying $2,700 for what was supposed to be a comprehensive attic exclusion with a one-year warranty, I ended up feeling completely let down. When rat activity returned just a month and a half later, the company refused to honor their warranty in any meaningful way. They came out, checked only the exact spots they originally sealed, and then told me that since those particular spots were still intact, the warranty didn't cover anything else. Essentially, they're using the warranty as a way to avoid responsibility for any missed entry points. If they missed sealing three out of eight possible entry locations, for example, they won't return to fix those misses without charging extra. Their "solution" is to just charge more for additional trapping, which isn't a real fix if the entry points remain open. In short, the one-year warranty feels like a complete scam. They're not standing behind their work, and I'm left dealing with the same problem I paid them to solve. I'd strongly advise others to be cautious before using this service

I spent a total of $4,522 for Dr. Critter's "services" in order to remove a rodent problem in one…read moreof my homes (and an additional $1,830 of contractor work to fix areas of the home that Dr. Critter claimed was the source of the rodent problem). And after 8 long months and thousands of dollars spent, the rodent problem was never resolved. There was still the same amount of rodent activity after all the "work" they did as their was prior to it, if not MORE. I decided to completely drop Dr. Critter's services two months ago and looked elsewhere since their methods were ineffective. After finding a competitor (Proteck Wildlife Solutions), they were able to identify all the areas that Dr. Critter missed and even told me the areas in which Dr. Critter said were problem entry points were not problems at all. After using Proteck Wildlife Solutions, there has been NO RODENT ACTIVITY FOR ALMOST A MONTH IN THE HOUSE. Dr. Critter initially charged me $2,957 for an Exclusion, Removal, Bioremediation, and Misc Fixes. After just two weeks, the rodents returned. What exactly did I pay thousands of dollars for? They then proceeded to tell me there were entry points on the siding of the house, but they would not be able to make those fixes and I had to hire a contractor to make said fixes. Why was that issue not found on the initial assestment? Dr. Critter also mentioned that the siding had to be sealed off COMPLETELY and that every other area they took care of was fine. I consulted with THREE different siding contractors and each one specifically told me that sealing off the siding completely would be a hazard when it rains as it would cause the area to be prone to flooding and that they would not seal it off completely for liability reasons. Because the contractors (rightfully) would not seal off the siding, Dr. Critter said they would continute to charge me for trapping services instead of honoring the "warranty" I had for the $2,957 in services since they were entering an area they did not work on. They then charged me for $1,411 for 20 days of trapping, saying that they are entering through the siding and nothing can be done if that is open (which Proteck Wildlife Solutions proved was WRONG. There were multiple entry points in the roof that Dr. Critter did not seal. Once Proteck sealed those off, there was NO roden activity for a month. Proteck didn't mention the siding as an issue AT ALL). Also multiple times, Dr. Critter would leave "complimentary traps" in the attic that would be set off by rodents, but would not let myself nor my tenants know that they left these traps in the home. When I asked if they would pick up the traps, they said they would charge a $95 service fee. Why would you leave traps without telling me, and then expect me to pay a service fee to have them removed? I do not recommend using Dr. Critter for any of their services. Their communication with me was absolutely poor. They continued to charge me for services that had no real resolve. For a company claiming to be "wildlife removal experts", they seem to be far from it. Do yourself a favor and go with Proteck Wildlife Solutions if you have rodent issues.

Very professional, informative, reliable and effective service . Would recommend this business for…read moresure. Thank you so much for going above and beyond :-)

In today's world, you can't get people to call you back, and if they do call back, they don't show…read moreup when they promise to. If they do show up, they don't finish the job when they say they will. You end up calling them multiple times to finish what they started, and they never come back to complete the work. Trapline is the exception to that rule. I made contact with them, they showed up as promised, and did all the work they said they would. They got rid of some very destructive raccoons for me and repaired my soffits. They gave me a quote and a handshake, and they delivered on all of it in a very tight time schedule. I never had to call them back. They did the work they promised completely without any prompting from me. That is rare in this day and age. If you are in the Orlando area and have critters driving you crazy call Trapline and let them take care of it for you. You guys deserve the five stars, you earned it. I will post this review here, there, and everywhere--and by everywhere, I mean Facebook.

My landlord had a contract with 1800pest It did not work the…read moreplace was infested They came 4 times no change I called Bertram he said no problem I will get rid of them and he did! Best local pest people around !

I have 2 large dogs with fleas. I was very disappointed with the service I recieved. The employee…read morethat they sent was was not thorough, and I felt he rushed the service. I did not feel that the fleas r completely gone. Next time I will call Massey.

Quoted me $420 to "get rid of the squirrels" After trapping 4 squirrels and one rat they informed…read moreme that it would be another $420 to continue. When I questioned this they told me to read the back of the contract. Buyer beware and stay away from these rip off artists!

Company made things right. Not cheap but did the job. I would make sure you know exactly what…read moreyou're paying for if you hire.

I highly recommend this company! They responded the very same day I called, provided outstanding…read moreservice, and didn't charge me for their inspection. Truly professional and reliable--I wouldn't he's hesitate to call them again!

where do I start about two years ago I learned that I had rats in the attic I hired Massey…read moreservices to take care of them. I even signed a contract with them. They came out about six different times at least could not figure out where the rats were coming in. Then I hired slugger Bug same deal the came out several times, even brought out their whole rat squad still couldn't find the problem then I hired on point wildlife James was my service man within a week they figured out where they were coming in sealed up everything problem solvedI can't thank you guys enough awesome job. Take it from me go with smaller company where the owners actually work thank you on point

He said $1200 for sealing the house.. the rats came back in 12 months!!! Then he also wanted $160…read morea month to fill 6 boxes. Massey is $5 a box or $30! That's a huge difference.

Ummm they wanted to charge me $955.00 to remove a dead bird from my driveway. Don't know how…read morethey're in business still

I paid $2,880 to solve a rodent in crawl space issue and the rodent problem was not solved. I…read morecontacted proprietor Carl Lee and was promised service. He never was available to complete the service. Within a few months of hiring him, I contacted Carl when I heard scratching noise in the walls. Then I had rodents in the living area of my house. Carl promised to assist, then has stopped responding to my phone calls/texts. I last texted Carl maybe 3 weeks ago requesting he "make things right". He has not responded. I previously posted a Yelp review. Carl seemed friendly and appeared knowledgeable but he did not stand behind his work. I paid him $2,880 to solve the problem and was left with a worse rodent problem than when I hired him.

Quick response, friendly, lucky that my raccoon had decided to vacate before they arrived. They…read morestill spent a couple hours crawling through the attic, using infrared cameras just to make sure it was gone. Didn't ask for money since nothing was removed as promised.

During hurricane season some of my soffits were blown out and I replaced them myself within 2 days…read more Knowing I had missing soffits for two days I was concerned that maybe a mouse or a rat could have got into my attic. I had no signs of this and wanted peace of mind. After reading Patrick's reviews and having seen lots of people recommend him on FB I thought it would be a good idea to call him and find out for sure. Patrick visited me, inspected my attic, entire exterior of my house and my roof to see if he could find any issues and lucky me there were no signs of rodents and he said that my house is in great shape, and I have nothing to be concerned about. He refused to charge me and insisted his inspection is of no cost to me. I refused to accept that and gave him a hundred-dollar tip for his time and professionalism. I absolutely recommend this man if you want peace of mind or have a problem with wild animals. A+ experience.

Great company!! Patrick was on scene at our Deltona house to investigate the noises in our attic…read more He was very informative and educated us on what was going on with our new raccoon invasion. He spent lots of time investigating the property and the attic, and giving us several extremely reasonable options on trapping and removal. Guaranteed the pest would be gone and sure enough that was the quick result. The cost was so much less than expected. Damn near free!! Thank you Patrick. You're the best !! Bruce B.

Terrible customer service, do not stand by the guarantee on the website. Interested in ripping off…read morecustomers and not doing the job. Do nto use, you will be very sorry!!! Told me they would rid my house of an armadillo, more than $500 later, nothing changed.

I was told that an armadillo had dug a hole under my patio. I called Critter Control and the owner…read moreJody O'Dell came out. Jody determined that I did not have an armadillo, but a mother soft shell turtle had dug a nest and laid a litter of eggs, which is approx 60 eggs. I would never hurt a soft shell turtle which is harmless. I will leave the nest alone until the baby turtles hatch and move into the pond behind my home. While he was there, Jody inspected the roof of my home and found an opening that a racoon had used at some point in the past to get into my attic. Jody made sure that there were no animals in my attic (two day test), and only then did he seal the opening to prevent any future problem. Jody knows his stuff and was reasonably priced. His number is (386) 527-6549