David was amazing! He arrived on time exactly as promised and his level of communication prior to…read morearriving was perfect. He took the time to listen to my concerns around the "unwanted visitor, aka squirrel" living in my roof somewhere. He did a thorough inspection of the house, attic space, and roof to look for damage and entry. He was very professional and actually had an opening a few days later and is coming back to make the repairs. Overall i was highly impressed and the reviews that i read online back up the professionalism. I highly recommend them if you have any unwanted wildlife in your house :)

Economical. Good value for the money Good service…read moreTruthful and helpful On time Will be using for awhile We started with extermination and preventative maintenance services

Can't say enough good things about them. Highly recommended!…read more My parents have been happy and loyal Royal Palm Pest Control customers for years, so when I moved to the area a year ago and was looking for a pest control company, they suggested I give Royal Palm a ring. And I'm so glad I did, for 2 key reasons: 1.) IT WORKS: From a purely functional perspective, the treatment definitely helps keep pests at bay. For the first few weeks after we moved into the house, spiders, ants, and palmetto bugs were nearly everyday occurrences (as they tend to be in Florida). After Royal Palm treated, it felt like we had our house back. We pay for quarterly treatments, and while they offer free interim treatments if we notice an uptick in pests in the home, we've never had to avail ourselves of that offer. If we ever see an insect in the house, it's rare, and they've usually given up the ghost by the time we find them. 2.) CUSTOMER SERVICE IS SPECTACULAR: They always call US to schedule our quarterly treatments, which is a nice perk because I'd never remember. They're always friendly and professional. And our technician (Craig) is a super nice guy. Very efficient, always on time, AND he wears booties over his shoes when he comes into the house, which is such a nice touch. We like to maintain a "shoe-free" home to keep the floors clean, but we don't typically ask guests to remove their shoes because we don't want to make folks feel uncomfortable. So the fact that he wears paper booties over his shoes as a matter of course is just an incredibly thoughtful thing to do. Again, highly recommended!

I'm out of their service area but they are certainly responsive and helpful wish I could use themread more

Great communication. Showing up on time a big plus…read more Easy payment method highly recommend this company if there's any issues they'll come back as soon as possible within a day or so.

Great people. Great work. Complete dedication to satisfaction. Never had a bad experience in about…read more4 years.

I live in a condo building-after two years, I started to see little critters in my kitchen…read morecabinets. The weekly pest spraying did not help. Once Ideal Pest Solutions came in, the critters started to disappear. They followed up with additional visits and I have been very pleased. Just had my three month appointment and all is well. They're very responsive and professional.

Ideal is not Ideal, anymore. They were purchased by Arrow Brands and now operate as Stark…read moreExterminators. I used to call or text and get immediate, great service and now they don't even answer the phone or return texts. I get it, Jason, you needed to sell your business but you made a bad choice.

Quarterly service done by Austen who is always knowledgeable, friendly and professionalread more

I'm saddened to write this review, but here we are. When we first signed up with Kingsfish pest,…read morethe deciding factor for choosing them over Turner Pest control was that (we were told) they would come spray as many times as we requested, in between regular quarterly services, as well as change out the glue traps for us when they were on the premises. And so they did for the duration of our contract. We had zero complaints until our technician was recently promoted and we were assigned someone else. This new tech would come spray our house, not change out the traps, and leave before even knocking on our front door. After a couple of times of this, I called in and requested that someone speak with our tech and ask him to knock on the door so we knew he was there, as well as have him change out the glue traps. The third time he came, he still didn't let us know he was there or change out the glue traps. I called the owner again and requested a new tech. I explained the situation and verbatim said, "To be honest, changing the glue traps really freaks us out. It would be great if we could get a tech to do it while he's here." The owner completely understood and said he would assign us one of his best techs. Fast forward to today, I had previously called in for an in-between service spray because we found a live scorpion in our living room (my husband almost stepped on it barefoot). On the phone I mentioned there was also a scarlett kingsnake that was on our glue trap in the garage, so if he could also change that out when he arrived, I'd appreciate it. When the tech arrived, he said he wanted to speak with me. He explained (in a manner less than cordial) that I had been calling in more than a usual customer would; that techs didn't usually make trips out just to change glue traps. I reminded him that we had actually found a scorpion inside and that I didn't just call for the glue trap but for him to spray. He said that it was normal to see bugs inside the house and that if he continued to spray as often as he was currently spraying our exterior, that he would kill the plants. He also reiterated that he wan't responsible for changing out the glue traps- that he could give me glue traps and I could change them on my own. I told him I understood and that he was free to leave without spraying or changing the traps. I also mentioned that this conversation could have just been a phone call instead of him driving out and me re-arranging my schedule to meet him for nothing. While I understand what the tech was trying to explain, the whole purpose of us paying for their services is to not see bugs in the house. I do feel like I was promised one thing on the phone and got something entirely different. I miss our old tech. Guess I'll give Turner a try.

I chose Smyrna Pest Control because they were a locally owned company and had the best price,that…read morewas a couple years ago. I chose right, Frank is friendly and does a great job.

Frank was the best! No skimping, checking every nook and cranny! Would highly recommend him to…read moreanyone who wants efficiency, and a kind manner to boot!

Very professional, informative, reliable and effective service . Would recommend this business for…read moresure. Thank you so much for going above and beyond :-)

In today's world, you can't get people to call you back, and if they do call back, they don't show…read moreup when they promise to. If they do show up, they don't finish the job when they say they will. You end up calling them multiple times to finish what they started, and they never come back to complete the work. Trapline is the exception to that rule. I made contact with them, they showed up as promised, and did all the work they said they would. They got rid of some very destructive raccoons for me and repaired my soffits. They gave me a quote and a handshake, and they delivered on all of it in a very tight time schedule. I never had to call them back. They did the work they promised completely without any prompting from me. That is rare in this day and age. If you are in the Orlando area and have critters driving you crazy call Trapline and let them take care of it for you. You guys deserve the five stars, you earned it. I will post this review here, there, and everywhere--and by everywhere, I mean Facebook.

1-year follow up:…read more Those awful rats found a new point of entry into my attic as a result of some recently installed home ductwork. Cody came out within 12 hours to help us fix our new infestation. All the previous remediation efforts have held up perfectly until this (totally our fault for not securing the new breach of the house's infrastructure). We seriously can't thank him enough.

This company is fantastic! He dealt with my issue and came back multiple times to check up on…read moresituation. Cody was always professional and showed up quickly!! Highly recommend anyone that has critter issues to call Cody and he will deal with your issue. This is the second time I have used him and will not hesitate to call him again.