Ideal is not Ideal, anymore. They were purchased by Arrow Brands and now operate as Stark Exterminators. I used to call or text and get immediate, great service and now they don't even answer the phone or return texts. I get it, Jason, you needed to sell your business but you made a bad choice. read more

Dropped their service. The guy who schedules these services doesn't seem interested in keeping clients. Some of the employees that came were very odd. Would not recommend. read more

5 Stars for service with a smile, that really worked. And hell- five stars for Ken! We were having a pest issue at the house recently. Why am I embarrassed to say this?! Ok, we had roaches. The big guys. Every few days one would scurry across the floor as we turned on a light, and I would scream in terror. Give me spiders and snakes ALL DAY, but one roach and I'm a mess. It now goes without saying that I was desperate for a fix. We found Ideal Pest Solutions on Yelp (great reviews) and organized for someone to come to the house. We were lucky enough to get Ken- who is a gem of a human being- and I haven't seen a live roach since (it's been 4 months). Now, when I say Ken is a friendly dude, I am not just being nice. He is so freaking helpful, knowledgeable, and kind! He was spraying in my kitchen and noticed one of the cabinet drawers was off its hinge and fixed it right there (I just thought it was a tough drawer to pull out). But beyond the kindness, this company really gets the job done. I have huge gaps under my doors and have a feeling there are so many ways for these bugs to get in, and after the comprehensive first spray, we haven't had any bug issues at all. We're now on the 3 month plan, where they come to do another spray at that time. It was timed perfectly, because we saw two dead roaches the week before they came for the 3 month maintenance. Dead, because the spray was still working, but inside because it was starting to wear off. Overall, I'd highly recommend Ideal for any pest-related issues. And if you get Ken-- Lucky you! read more

I have been seeing little ants in my home for few weeks now, and it really picked up when it started raining!! First things first I made an appointment over the phone. I ready many reviews and really searched for a good pest control company. I really only wanted a one time service to start at a reasonable price. Ideal pest solution was the best choice for us. Right off the bat, they gave us prices and options. Where as other pest control companies charge different rates but wouldn't let us know the unless they came to our home. When Mike arrived to our home he was immediately greeted my out pup Leia, in which he wasn't scared( she is huge and can be intimidating ), but it didn't bother him one bit, after showing her all love she needed, he greeted us and asked us about the problems we had been having. He let us know that he could help no problem and that everything is safe for the kids and animals. The products would take care of all the insects roaches, ants, palmetto bugs!! You name it! Just eww!! But it would get handled. He was very personable and we were all joking around. Love his sense of humor!! He scheduled a follow up after a week to see if we have any problems or concerns which is included in our rate. If your looking for pest control don't look any further they are amazing! read more

Ideal Pest Solutions - Ideal!! - Pest Control Near Me - Winter Garden, Florida

Dare I say it? Yes, we needed help with a pest issue at our house. A problem that was likely slowly building up over time. Enter Yelp, I searched and solicited estimates from four different companies. The fastest to respond was Ideal Pest. The set up an appointment a few days out and gave me a ETA. The exterminator that came out was very knowledgeable and super personable. I forget his name but he mentioned that he would be moving so the next person coming out would be different. He immediately got to work with searching for problem areas throughout our home and spraying treatment. When he was done he also treated the outside which I didn't expect. He also took care of our wasp nests and mud dobbers, bonus! Double bonus on the automatic return appointment that is included in the price. I definitely recommend Ideal Pest to anyone with a pest problem!! read more

I live in a condo building-after two years, I started to see little critters in my kitchen cabinets. The weekly pest spraying did not help. Once Ideal Pest Solutions came in, the critters started to disappear. They followed up with additional visits and I have been very pleased. Just had my three month appointment and all is well. They're very responsive and professional. read more

We have been using ideal pest solutions for over a year and have been happy with them. They are proactive about scheduling routing treatments, the techs are super friendly, and they are very responsive when asked to do follow up treatments. Best of all our home stays big free! Overall I would strongly recommend them. read more

We purchased a home in Kissimmee to use as a Short Term Rental. To add a level of complexity, we live in California! Buying, repairing, and managing a property from a continent away can ONLY be accomplished with excellent support from local vendors. The house we purchased had not been maintained properly. Rodents had gained access to, and made a mess of, the attic spaces and had also gotten down into the walls. Enter Ideal Pest Solutions. Kasey answers the phone at Ideal. Kasey LISTENS! In today's world, so many companies try to fit you into what THEY want instead of LISTENING and ADDRESSING what you and I (the customers) need. Not so with Kasey and the rest of the staff of Ideal Pest Solutions. A tech made short work of finding and fixing the entry point by which the rodents gained access. During construction, other issues were found. Each time I called, Ideal responded in a timely, and accurate manner. I was able to speak with techs "on scene" when necessary. Every request was answered. Communication, so important to me because of the distance involved, was timely and complete. Pricing was fair. Most succinctly, we are grateful to have found Ideal Pest Solutions. read more

Don't be fooled by their promises and past reviews, I have had extremely bad experience with this company, made false promise, short of staff, and had a very rude staff JASSY who refused to do her job. They just can't keep their promises, if you are in dire need, go elsewhere. We have a Beagle which was recently found with fleas and brought in the house. Monday Morning 4/29, through online search, we found Stark Exterminator with very high Yelp review. We called their office after speaking with three different people, I was told that we must treat the dog, inside the house and outside the lawn all at same time to work, and you couldn't go in for 4 to 7 hours. That makes sense. The "inspector" Mark showed up shortly after the phone call supposedly to survey the situation before they can schedule treatment. Instead, he pushed sign up with lawn, shrub, pest control, termite control services, insisting that is the best way to treat the fleas as. I had showed him the termite control in place, signed all right of services he recommended. Now he said the office would call for schedule, but he doesn't know the details. Someone named Jassy called said she would be here Tuesday between 9 to 10 am to treat the house. I asked what we need to prepare for her visit and try to coordinate with her because the dog needs be treated at same time. She was short in her answer and "no you don't need be out 4 to 7 hours, 2 hours the maximum", hung up. She showed up Tuesday late and told me she was only treating inside the house, she said she didn't know if anyone coming for the outside. But I had already sent my dog to the Vet and moved everything in the house just wat for treatment, if no outside treatment like they said at the same time, would that work? She gave me ultimatum:" are you going to do it or not?" while I was on the phone with their office trying to find out if they schedule anyone for outside treatment. The phone call got several transfers finally got to speak to service manager Luis, who told me it's okay not to treat inside/outside at same time, one day makes no difference. I work from home, suffering the flea's situation, ask him to do what they promised, or I would have to find someone else, conversation ended because they didn't have staff. He called back, asking to keep the service contracts and he would send technician Adam from Kissimmee to do the outside. I was relief and thank him for his effort, he called Jassy back, she showed up before I finished tour her the house, she came out in two minutes that told me it was finished. This is Tuesday. Wednesday, I found live fleas on the flea trap, continue experience bit all day and night, I called their office this morning, no solution that they can't treat until two weeks later. Anyone who needs flea treatment must avoid this company. The whole team contradicted each other, made false promises, and you spent time and effort still suffering flea infestation and they won't do anything about it. read more

Ideal Pest Solutions - live flea found one day after Stark Flea treatment - Pest Control Near Me - Winter Garden, Florida

Excellent family business! They know how to treat anything & they are very caring, always pleasing us. D C read more

The rep that came out was excellent. He was super friendly and thorough and he answered all my questions. It's always nice to find a good local small business to support on the first shot. read more

I just had Brad out to spray my home he was very thorough did the inside out side and attic .I was going to do just 1 time but he was very professional and did such a great job I appreciate a business that also appreciate customers and very respectful. Thank you Ideal great job hiring him Mgomez read more

If you want a reliable company with fast response times and low cost solutions, then Ideal Pest is the company for you. Last year we called Ideal Pest for an initial consultation and were really impressed with how reasonable their services were. They now come and treat our home inside and out every quarter. I've never had an issue with scheduling and their customer service is very good. They always come back free of charge if we need them to come back for a follow up service or if we still see pests/ants after our quarterly home service. Usually they are available same day or if not, then the same week. Will gladly recommend them to anyone who wants friendly and reliable pest solutions read more

Jason came to my home, quoted repairs/treatment and talked me thru what he'd be doing. I even asked him about additional work that other companies had mentioned and he gave an honest opinion to help me better assess whether that was the right decision for my home's treatment. He was punctual and professional, and I feel 100% comfortable and confident in the work he has provided me. read more

I bought a new stove which came with a courtesy infestation of German cockroaches from the factory. Disgusting. Ideal Pest came out and did a fantastic job of eliminating the pests quickly. read more

Nothing but amazing things from this company. First of all, they are prompt and communicative. Their initial treatment wiped out the ant infestation we had swiftly. Ken, who has been to our home twice (we have the maintenance program) has been amazing as well. Not only is he nice, but he is thoughtful and considerate to our maltese, Rocky (who can be kind of a jerk but means well). Ken remembered that Rocky would get rambunctious when the doorbell was rung, so he called instead of ringing the second time he came. This place does great work and I wouldn't hesitate to recommend them to anyone I know. read more

What seemed like overnight, I had ants everywhere in my kitchen and bathrooms. I wanted to find a locally owned business as I like to support them over the big name brand businesses. I came across Ideal Pest Solutions and I was very happy that they were able to come immediately the next day. They arrived on time and got right to work. The ants were gone within hours! The prices for their services are very reasonable. I decided to have them come back quarterly to keep the ants away. Fast forward to a year later, I still use Ideal Pest Solutions and couldn't be happier. They are very friendly and always on time. Also, they are pet friendly- it makes my dog's and cat's day when they come by! read more

These guys are great! So friendly and helpful. Not only did they treat my ant problem, but followed up and offered some tips to keep them away. I've used them a couple times now and have decided to use their services quarterly. They treat inside and outside, but will always ask where the main location is that needs to be treated. Thank you for keeping our home ant/bug free! read more

Excellent service and great followup We called Jason at Ideal after we had seen a few cockroaches in our kitchen and bathroom He showed up right on time After i told him what was going on he spent some time explaining to us what they will do to get rid of the roaches and set expectations on how fast they will be gone He also told us they would be back in a week to followup at no charge which they were. Ryan came back and was as professional and thorough as Jason We did see one more roach in the bathroom so he sprayed again at no charge Since then we have not seen one roach By the way, everything they used to kill the roaches was pet friendly I would highly recommend Ideal Pest Control for any issues you have with household pests read more

They setup a day and time and never showed up, never called to cancel or anything. Customer service should be number one to any company this company calls very short and very poor servj s. read more

Ideal Pest Solutions - A compete no show company very disappointed. - Pest Control Near Me - Winter Garden, Florida

I had rodent exclusion work done by Ideal Pest in Summer of 2021. They did a thorough job and sealed all the openings around the roof with concrete. When we started hearing noises from the attic in the following winter, they honored the warranty of their work and came back to check the attic and set traps. I would highly recommend them. read more

Absolutely the best. They are responsive and very professional. And best of all their product works great! I haven't seen any bugs in months! read more

We just had Ken out to our house and what a joy he was. Super personable and friendly. Had jokes for days, haha. Very knowledgeable and thorough. When I called they had someone come out the next day and the receptionist/scheduler was also friendly and fun. You feel like you've been invited into their family and they into yours. This is how it should be. But rarely seen. Will continue using this company and will recommend them fully to anyone looking for pest control. read more

So let me tell you about these guys, I have nothing but the greatest experience in dealing with Ideal Pest Solutions. I live in Maryland and my elderly parents live in Orlando. My mother just recently had a defibrillator put in so my sisters and I took turns going down to take care of mom. When my first sister arrived she contacted me and informed me that mom and dad had an issue with bugs in the house, granted at their age the OCD/cleanliness that I was so accustomed to growing up was a bit difficult to follow up on when you're in your 80s. I contacted IPS explained to them my issue where I was located and that's I was going to be paying for it and there was no issue. There was an exterminator at my parents house within the hour. My parents were set up with a treatment plan and IPS came back out every week for the next month to make sure that the issue was taken care of and under control. While doing their inspection IPS also found mice droppings behind the stove and tore the house apart looking for, setting traps, feeders around the property and sealing any holes that would allow rodents to get into the house and got rid of them also. IPS are very professional, did a great job and really kept my mind at ease knowing that they took care of my parents and were always one phone call away. To Jason and all of the crew at IPS, thank you very much from the bottom of my heart for treating my parents like part of your family. read more

They were very responsive and professional! Will definitely recommend them to anyone in the future in need of pest control!

Ideal pest has been very helpful and accommodating during a rodent intrusion. They were out the same day I asked for service and 2 days since then this week and it's not even Friday. They definitely take in consideration getting the job done ASAP. I will definitely continue doing business with them and I am so thankful for what they've done! read more

I used Yelp to find a good Pest Control company and the ratings held true. Great small local company. Reasonably priced, great service, and effective results. read more

We used Ideal Pest Solutions for our extermination needs for one year while we rented a house in Orlando FL. The employees here are amazing! Their scheduler is quick to answer texts and so kind and great to work with. Every exterminator that came to our house was on time or early, quick but thorough, knowledgeable, and very polite. I would recommend this business to everyone in the Orlando area! read more

Ideal Pest Solutions has been very flexible with my family during this crazy and difficult time of COVID. They sent Mike to help us with our pest problems and he has been amazing. Mike shows up early and is very thorough and friendly. He has also been very respectful of how my family likes to do things regarding pesticides etc. I am happy to have found the company we will be working with for all our pest needs going forward. Thank you guys so much! read more

I have lived in Florida for over 20 years and never had to have a pest service before but this summer, the ant invasion was crazy. I called ideal pest solutions based off all the great reviews and was happy I did. The service was quick and eliminated the problem almost immediately. They did a follow up service several days later which impressed me. read more

I called these guys up for my parents' house in Orlando, where they had been having big issues with roaches. The first big extermination was a huge success, eradicated about 95% of the issue; and now we do maintenance extermination every 3 months and it's been great! From setting up the appointment to the actual extermination, everyone was friendly, professional and thorough. Absolutely recommend and THANK YOU!! read more

It is patient to answer your any questions, After reservation, Fast response and good service, super nice read more

Chronic ant problem. The service was better than I could have hoped for. Punctual to the minute. Craig was thorough discovering the paths and placed bait throughout the house. He sprayed and dropped granules in a perimeter around the house. He clearly explained what he was doing. Then he set up a 10 day followup visit to ensure the pests are gone. read more

Technician arrived to my home an hour early with no advanced notice that he would be doing so. Their office had my cell phone number and e-mail address, providing them with enough venues of communication to ask if the schedule change would be allowable. They instead elected to send their technician unannounced. read more

I wanted to do business with this company because they had gotten some good reviews, but they never got back to me! I spent time filling out the requested information online. They never got back to me read more

I experienced some bites and panicked, thinking that I had bedbugs. The business owner came out and inspected my home free of charge. He had a lack of evidence to conclude whether or not I had bedbugs, but left his card for me to follow up. I went to a big company first, and without evidence of bedbugs, they were ready to charge me $1500 upfront. They only cared about selling me a mattress case. Jason took his time, he inspected thoroughly, and he gave me his honest opinion. If I do have bedbugs I will go straight to this company and pay significantly less than the bigger companies charge. I will also feel confident that the job will be done well. I cannot recommend this company more. read more

Ken was extremely knowledgeable and thorough. He explained everything about the pest at my house and made sure to answer any questions we had. Basically, he gave us a class about roaches and what not. He even helped my husband with reaching and cleaning places he could not reach due to a back injury. We were impressed with his kindness. read more

Great value, great service, great people! I was skeptical given how affordable their pricing was, but all of that doubt is gone!

GREAT SERVICE AT A GREAT PRICE!! I called a few weeks ago because my other pest control service had gone out of business. I like to buy local when I can and I have not had the best results with the bigger companies. I made my appointment and received a call from him the day before to confirm. He was right on time and did a very detailed job. I live in a condo so keeping pest free when sharing many walls is not easy. I got a great treatment at an extremely fair price. He said he would come back if I had any problems. I will most definitely keep this company as my pest control provider. I found him here on yelp along with many other local companies but none were as professional or polite as he was over the phone. I am so glad I went with Ideal pest solutions!! read more

We had an ant problem as well in the kitchen and living area and Ideal Pest Solutions came by and they were all gone within 3 hours of their visit. They also came by for a follow up 2 weeks later to check and see that everything looked good. The owner is very knowledgable and friendly and no BS. We ended up signing up for the quarterly treatment plan - very affordable. read more