Our tech arrived as scheduled & he was super knowledgeable. We have squirrels that live in our…read morefront yard palm but they were perhaps scaling the roof & gutters. So, the noises were not fm the attic. You can totally trust this business to give you a full accurate evaluation & recommendations...100%. I rarely give 4 stars but this business earned 5 .

I am leaving this review to share my frustrating experience with Dr. Critter's rat removal service…read more After paying $2,700 for what was supposed to be a comprehensive attic exclusion with a one-year warranty, I ended up feeling completely let down. When rat activity returned just a month and a half later, the company refused to honor their warranty in any meaningful way. They came out, checked only the exact spots they originally sealed, and then told me that since those particular spots were still intact, the warranty didn't cover anything else. Essentially, they're using the warranty as a way to avoid responsibility for any missed entry points. If they missed sealing three out of eight possible entry locations, for example, they won't return to fix those misses without charging extra. Their "solution" is to just charge more for additional trapping, which isn't a real fix if the entry points remain open. In short, the one-year warranty feels like a complete scam. They're not standing behind their work, and I'm left dealing with the same problem I paid them to solve. I'd strongly advise others to be cautious before using this service

So glad I had somewhere to take this bird i found. They were awesome and thrilled th3 bird is…read moregetting the help it needs.

My daughter 4 found an injured bluejay in our backyard and begged me to help it. It was a Friday…read moreevening and I drove out to this place. As soon as I stepped out of the car with the bird in the box she started yelling about not having funding and needing donations. My daughter was distraught and I was stressed so I told her I would see what I could do (single mom/low income) just so she would stop yelling at me. I wonder what happened to this sweet bird, but I refused to interact with her on any level again. After reading the other reviews, it shows many others have had the same experience. Sad! Stay away from this evil woman! And after releasing that falcon... how can she sleep at night? What a disgrace to the wildlife rescue community!!!

My apartment complex does service with this company. They came today to conduct a quarterly spray…read moreon my unit. When they arrived the technician proceeded to violently beat on my door, causing some of my decor to fall off of the wall. When I opened they door, I asked him to not beat on my door so hard as I could hear him from anywhere in my unit. The tech looked me up & down then proceeded to laugh in my face. He pushed past me to begin spraying the kitchen area. He began to misgender me despite all clues pointing to me being trans. (Makeup, breast, demeanor) . He was yelling over me repeatedly saying "YESSIR, YESSIR, YESSIR". At which point I asked him to leave me unit, as I was no longer interested in services. As he is walking by me he laughs in my face & begins yelling "HAVE A GREAT THANKSGIVING SIR & A GREAT CHRISTMAS SIR" I am so disturbed from this experience. At what point do we good people accountable? At what point is this behavior not acceptable?

This company didn't have the decency to come and talk to me when I had one of their technicians…read moreusing a hand held fertilizer dispenser to fertilize my whole yard. Mind you, I have a very large yard and for me to do it, it takes 45 minutes with broad cast spreader. I even had it documented on video. Attempted to speak with someone in management, but refused to and stated, let me call you back. The last few years my lawn has been mediocre, now I know why. Paying good money for very little service! Don't hire them!

John has been servicing our property for some time now, and we appreciate the quality of the…read moreservices he consistently provides. He automatically brushes our eaves and windows as well as sprays on our large back patio, which is helpful b/c of the size and how much of the exterior it takes up. He is also friendly and timely for service appointments, which is helpful for personal scheduling. We have had to call for other technicians to come back for services. John consistently takes thorough care of our property on each visit.

We've worked with Rowland Pest a few times now for some ongoing termite issues and we couldn't be…read morehappier. Long story short: we made the switch after swarms at our house were getting more frequent and our previous pest control company that we had a termite bond with just wasn't cutting it. After the first visit, termite activity completely disappeared for over a year. As you may know, without tenting your home, you can't ever fully get rid of termites, especially living in the Colonialtown neighborhoods. The large majority of older homes deal with it in some capacity. Our last two visits have just been quick spot treatments because of the protection and treatment we got the first time. We only ever have 1 or 2 small sites of activity a year (no more swarmst though), which is a huge improvement from the last company we used. All in all, we're happy with the service and recommend them for termite bonds. Every employee that's serviced our home has been on time, professional, and easy to communicate with. Highly recommend.

Whatever you do, don't choose these folks. They are actually crooks who take personal information…read morejust to have it and do God knows what with. They are incredibly dishonest and regularly leave customers with issues on hold for over three hours..

I had an inspector break my TV and I put in an escalation that was closed without anyone reaching…read moreout. It's said that they ask the inspector and he denied the issue which is understandable he doesn't want his job at risk but I also don't want to replace something that he broke and he needs to take accountability so that I can have my property that he broke replaced I'm so upset that people still lie instead of being honest when theyve made a mistake

Quoted me $420 to "get rid of the squirrels" After trapping 4 squirrels and one rat they informed…read moreme that it would be another $420 to continue. When I questioned this they told me to read the back of the contract. Buyer beware and stay away from these rip off artists!

Company made things right. Not cheap but did the job. I would make sure you know exactly what…read moreyou're paying for if you hire.