1. Shulak Motors

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    Columbus, OH

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    Shulak Motors

    3.5 (2 reviews)

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    15 years ago

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    CarMax

    CarMax

    (66 reviews)

    Easton

    ! ATTENTION ! They deliberately sabotage your vehicle's…read morecomputer system to drive down the price so they can buy it cheaply; then, they simply fix the system using a computer and resell it to another buyer at a high price. I urge the ‍FBI and FEDERAL authorities to investigate this. I can personally attest to this: I took my Range Rover Sport Supercharger there to get a price quote, and they sabotaged its computer system. They disabled the electronics of a car I drove every day and then claimed there had been a pre-existing fault. Now, I can't even drive my car! I do not recommend them to anyone. You will get scammed! There are millions of people like me on the internet. You can look it up. ! ATTENTION !

    I'm not going to one star the place but feel the need to warn other to be diligent when purchasing…read morea vehicle from CarMax. The shopping experience and selection has always been good, but my third experience has come to bite me in the wallet. I've owned an Odyssey purchase there for about five years, and a couple years into it I got a flat tire in my garage from a sheet metal screw. Turns out the driver side wheel liner and plastic shield underneath the engine had been reinstalled with sheet metal screws at some point prior to our purchase. I was annoyed and contacted the corporate office only be told that their inspection should not be the basis of a purchasing decision. This vehicle also had a clean Carfax report. This brings me to today. During a recent family vacation, the driver side fender started popping out, pulled the wheel liner that then shredded against the tire, and exposed a rather extensive Bondo job. So my Odyssey now sits in a body shop with about $1,600 in estimated repairs. I was a little too trusting and assumed that these sort of issues would have been discovered prior to selling a vehicle. Really hoping this wasn't a CarMax repair.

    Great Lakes Kia - Front of building

    Great Lakes Kia

    (78 reviews)

    Efficient, quick, and great communication about the service for my car! Great Lakes has been…read moreamazing to work with!

    Please save yourself the headache and go somewhere else. I just got my car back after three and a…read morehalf weeks of the worst customer service I've ever experienced. Their automated phone system repeatedly hung up on me after long hold times -- and that was the only way I could get updates, since they never followed through on promised callbacks. My service rep, Alex, repeatedly told me he would call with updates, yet I never received a single one. At one point, he claimed he had tried to reach me multiple times, but it turned out he was calling my parents' old home number -- a line that hasn't existed for years. I have no idea how they even got that number, especially since all my interactions with them had been through my mobile phone. Not only was the communication abysmal, but the sense of urgency was nonexistent. My car sat there untouched for the entire first week because they hadn't even started diagnostics. When I called for an update, they couldn't even locate my vehicle in their system. After finally determining the car needed a new engine, I was told there was no way to get a loaner in the meantime. Then, when they said it was finally fixed and ready for pickup, the check engine light came back on immediately when they pulled it up -- right back to square one. Having no car, no communication, and then being expected to pay for something they missed in the first place is unacceptable. This dealership clearly lacks organization, accountability, and respect for its customers. Do yourself a favor and take your business to any other Kia dealership.

    Germain Mazda of Columbus - Nice clean dealership with competent friendly employees

    Germain Mazda of Columbus

    (70 reviews)

    As luck would have it, those quickly rising creeks a couple of weeks totaled my son's car. Thank…read moregoodness he had gap insurance. I spent several days helping him research a used Honda,without a zillion miles on it that came from a well established reputable dealer. As an aside, there are quite a few search engines but if you find one that seems too good to be true, do a streetview of the dealer address. You might find an iffy looking, fly by night place and a bad carfax with a salvage title. Pay a little more and opt for a dealership. My son saw a car he liked at Germain Honda but he moved too slow. But there were 2 potentials here at Germain Mazda, and several more at Honda Marysville if Germain didnt work out. I met my son at the dealership and met with Alec who had our two choices ready for their test drive. He was personable and did not try to upsell us. Both cars were nice but the newer one clearly stood out. It was clean, loaded with stuff that were in my son's wish list and it had lower mileage. Description and pictures were accurate. Yes it had a tiny scratch that was repainted that you could barely see but I was looking for that. We had arrived before the dealership opened and all of their used cars were sparkling and ready for their new owner, we just wanted a Honda but we looked around just to kill time. Everything on the lot was clearly labeled. Buying the car took some time, not unreasonable, and we were offered tea, coffee and water. There were some strange questions related to financing that apparently Huntington Bank wanted answers like do you plan to transport a pet. Any kids riding in the car? We once again purchased the gap insurance. It is a really pretty car. I'm jealous. And Germain has been around FOREVER. And they filled up the tank. Highly recommend Germain Mazda for new or used cars and especially Alex and his team.

    I brought my 2023 CX-30 on August 1st. Kris James was the Salesman that patiently put up with…read moremyself, my Ex-husband, (yes, ex) and our all-knowable Son. Let me also mention that there was intermittent rain the entire time that we were there. Reluctantly, I had brought my 2012 Hyundai Sonata as a trade. Kris was understandable when I rushed back out to sit in it in the rain to say my final good-bye. After all I had it for 13 years. Plus, I took some pleasure in watching my ex-husband standing in the rain waiting for me to come to my sense. Our Son immediately cased the lot in one direction, my Ex in the opposite, while I stood there like most women, checking out the colors. Poor Kris tried to approach all three of us, who had decided on different vehicles. Our Son wanted me to have something new, my Ex wanted me to have something older, and I just couldn't find the right color. Rain again. Kris looked like he had been swimming when I told him to wait inside while the three of us over-talked each other. The vehicle I researched turn out to be too big for me. Our Son tried to convince me to get a different model and my Ex insisted that I would be happy with an older model. More rain. Kris was still so patient. Probably wishing he had taken the day off, but still so patient. When he pulled up with the car my Ex chose I nearly fell like the rain. The SUV was "cute", but it was red, the only color in the box of 64 that I do not like. My Ex assured me that I would like it if I looked closer, because it is not really red, it was "Soul" red. Poor Kris, with that frozen smile wondering if he should take the car back or give me more time to see the soul in the red. We had been there for an hour already. I walked up to the vehicle an something about the color drew me in. I wondered if my ex was right, but had he ever been? We took it for a drive. It was so different from my Sonata. Different but better. I decided that my ex was right. Of course I did not tell him, even though he already knew. When we finally drove off in my new vehicle, the three of us were happy, wet, and tired. Poor Kris was probably all three. He was so very patient, polite, understanding, and he even invited me to come back if I had any questions, concerns, or in need of anything else. I've since gone back three times, (by myself), and He was absolutely right. He is so knowledgeable and he makes sure that all of my questions are answered while keeping a smile on his face. He even smile when he saw that I was blinging my vehicle out with RED accessories.I tell everyone to go to Germain, and about the staff who probably clapped when the three of us left, because of our conversations going back an forward like a ping pong match, and our Son who seemed to walk away from us like he had PTSD. But I tell them especially, about Kris. He deserves recognition, accolades, and a rainy day off! Thank you Kris. You are truly a natural at your job. Job well done! ( but I will be back to have my picture taken with that big red bow on top of my Soul red CUV!)

    Shulak Motors - car_dealers - Updated October 2026

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