Great customer service!…read more I have been to this location a couple of times looking for specific sunglasses and every time, the customer service is great. Today I was helped by Sparkle, and she was kind and willing to go the extra step to help me find what I was looking for. Love that they clean the sunglasses I'm wearing that day before I leave the store also. I can occasionally find a great deal on the sunglasses I'm looking for, and that's an added perk. Wonderful service and thanks to them!

I am a super fan of this location! Sparkle and all of her colleagues are amazing!! Helpful, honest,…read morefunny, and definitely make it personal and pleasurable experience each and every time! I love all of the brand options (I love them all a little too much!) Never any pressure (because I lack self control) haha. Love this store!

best store in gurnee mills! excellent staff & awesome product, with a great selection of eyewear,…read moreclothing & accessories.. oakley vault is your one stop shop for all adventure needs.

extremely unreliable !! the product is great!! but customer service is very vague and effortless…read more not going back

I wanted to leave a honest review about my experiences here because, I see a lot of people talking…read moretrash. I have been in glasses since I was 18 months old I'm now 54, I have gone to plenty of optical places and I'd never trust my eyes or my 7 year olds ( she's also a patient there) with anyone but Antioch eye care. They have always gone above and beyond to help me if I was in a bind. The location in antioch is always clean and I'm always greeted with genuine smiles and professional ppl who want nothing more than to help. I'm so happy to have this place so close to me and,I'll continue going here for all my and my daughter's optical needs.

I was disappointed. Similar to another yelper's posting the doctor was pretty self absorbed. I…read morewaited in the examination room for long periods of time. I just got the feeling the whole time I was there that the professionals from the front desk to the doctor that they just seemed to be distracted and disconnected from their purpose.

I highly recommend My Eye Xpert in Gurnee IL! The staff is extremely personable, knowledgeable, and…read moreCovid-19 friendly! I only take the time to write a review when a business or staff member goes above and beyond with their customer service and everyone at My Eye Xpert met that expectation and then some! The staff truly does put the customer first and really appreciates our business demonstrated by their actions; therefore, when I received service of this caliber, I show my appreciation by writing a well-deserved review! During this unusual time in history with the Covid-19 pandemic I walked into the My Eye Xpert Office in Gurnee IL for another routine eye exam and I was greeted by warm greetings by Amanda who proceeds to ask me to wash my hands for safety then guide me to massage chairs to enjoy while I await next steps. I am pleasantly surprised and enjoy the wonderful massage for about 15 minutes then I am kindly greeted by Mike who proceeds to complete the pre-tests before I meet with Dr. Jeff. Mike explains each procedure and is very professional and polite as he guides me through each step of each test he performs. Afterwards he leads me back to the massage chairs for a short wait before I am introduced to Dr. Jeff . Of course, I am very happy to enjoy another mini massage, so I happily oblige and enjoy the massage chairs again! Next Dr. Jeff escorts me to the eye exam room where I proceed to get my eye exam. Dr. Jeff is truly a qualified and professional ophthalmologist! Not only does he go through the routine eye tests but he's also extremely personable and very easy to talk to, which is helpful because he thoroughly explains the results of the eye exam in clear in concise manner that's very easy to understand. Dr. Jeff explained the adjustments in my prescription were made to both my contacts and eyeglasses to ensure I understood the changes were made for my good for now and going forward. Clearly, he is highly qualified and knows his field well! After my comprehensive eye exam Dr. Jeff gave me trial contacts to wear home and asked Amanda to help me pick out glasses. I was the last appointment of the day (my appointment was at 6pm) and Amanda patiently helped me pick out not one (1) but two (2) frames even though her shift was over for the day! I never felt rushed to hurry up and pick out my glasses so she can leave and go home in fact she told me to take my time and understood picking out glasses is an important decision! Her patience is undeniable and her customer service is incomparable! In essence, I highly recommend My Eye Xpert in Gurnee IL to anyone looking for a comprehensive eye exam during and post Covid-19 pandemic! The entire staff is AMAZING, customer-focused, helpful, personable, knowledgeable, professional, etc. and they have extremely stylish frames. Check out my selfie of the Elton John frames! My visit to My Eye Xpert was more than eye exam it was an eye experience and more (Not a bad idea for a store name, eh?)! If you want more than a typical, boring eye exam then be sure to visit My Eye Xpert and remember to take a selfie wearing the Elton John frames and post it along with your rave review along with mine! Don't believe my review? Go see for yourself!

This has been the worst experience ever! I left a different eye place to come here only because of…read morethe extra discount with the insurance, however, I rather pay more for better customer service! This place couldn't get my glasses right in 3 tries and when they offered me a refund, they also acted like it was my fault! The Manager Beth is the rudest person, she was so mean over the phone. When I went to return the glasses, I didn't get a hello or even an apology for their mistakes!! Never again! I knew I had gone somewhere else for a reason but this time around I will not be back! Save your time and energy with this place! If I had the option to give no stars at I would. They are So unprofessional!

I stopped at this TJ Maxx awhile back and was not impressed. I decided to stop in today because…read moreI'd seen some really cute TJ Maxx finds on social media, I'm really glad that I gave them another chance. Turns out, I've been sleeping on TJ Maxx! The store was clean and organized. It was definitely giving me all of the joyful shopping experience that I get at a Home Goods store but with clothes, accessories and beauty finds. I'm definitely going to add this to my favorite places to shop list. If you've got time to browse, you should definitely check it out.

I was trying to check-in at Dicks sporting goods but couldn't find the page... but I AM at gurnee…read moremills so we can start there I guess. I've been shopping this mall for years and it's a mixed experience for sure. It's painfully large for one thing, you need to plan ahead. If you think you want to just walk around the mall to shop... wear good shoes because it's a trek. I recommend driving to different sections to take some of the burden off yourself. Selection varies constantly. They keep a few outlet stores I like but a lot of stores I enjoyed simply came and went. There are more high priced shirt stores than any one mall needs, I'll say that. Service varies by store so quite a bit. I like the vans store, always helpful staff in there. This mall still has a rainforest cafe! Pure nostalgia and a good place to take kids. There's really plenty to eat here, and plenty to eat adjacent as well. They've got some movie screens and though they aren't the cleanest they do get some fun exclusive events too. This mall has its ups and downs for sure. It can be kind of magical to shop here during holiday time but the rest of the year you definitely should have a specific destination in mind.

I love their glasses selection. Staff is super helpful too. Easy and quick to get intoread more

Always a pleasure. The staff is kind and will work with you. They have a great variety of frames…read moreto choose from. I had Versace and this time I purchased Swarovski. These are bold, out of my norm, but do love them. They offer sunglasses and contacts as well. The doctors are very nice as well.

My experience with Pearle Vision was extremely disappointing. I was prescribed the wrong lenses --…read moreI specifically requested bi-focals, not progressives -- yet when I tried to have the issue corrected, I was treated with disrespect and disregard. Instead of acknowledging the mistake or working with me to resolve it, I was repeatedly ignored and made to feel as though the problem was my fault. Despite paying $1,775, a 2nd appointment with them and again was ignored.. until I had to leave and my calls for assistance were not returned. The manager, Lana, failed to follow up after several requests, and when I called again, I was abruptly hung up on. I have since contacted the Better Business Bureau and Pearle Vision Headquarters, as I need my funds to go somewhere else for prescription glasses... How HORRIBLE is that !!! This experience has been both frustrating and disappointing. I would strongly recommend taking your business elsewhere, where professionalism and customer care are a priority.

Absolute professionals are there. They have state of the art equipment and are very knowledgeable…read moreand kind.

No eye Dr on site. Got my glasses and I see better without my glasses. Horrible experience. I…read morehighly NOT going there.

Visited Stanton Optical today and was beyond disappointed, 2 pairs of glasses and an eye exam for…read more$79 , how about zero glasses and an examination including being bumped in the face countless time, the woman forgot to save the results to her data file? again bumped in the face multiple times? really?? then another worker whispers to me to go to Best Buy?? Top it off with ZERO pair of glasses and still charged $79 for the exam.. outrageous !! Totally Unprofessional and misleading waste of time and money...