Wonderful, personalized service. This shoe store is a cut above the rest and a dying breed. Mostly…read morecomfort shoes, but still a good range of styles, and they change out with the seasons. Fontana's is of my favorite things about Ithaca aside from the waterfalls.

Great store, amazing service. Been here in Ithaca for a long time, for a good reason!read more

I haven't been much of a runner until very recently so I never really paid attention to what kind…read moreof shoes I bought or where I bought them from. However, after my first half-marathon a couple weeks ago, I'm hooked and decided it was time to kick off my full marathon training with a new pair of running shoes. Although I usually grab a pair of Nikes from the mall, I have a history of shin issues and the pain was starting to come back so I listened to my coworker's suggestion and headed to Finger Lakes Running Company. I ended up talking to three different people on three different days before I bought a pair but everyone was super friendly, super knowledgeable, and super helpful! They were very attentive to all my concerns/questions and made sure I was 100% comfortable in my decision. To this end, they analyzed my foot/stride, explained the potential hows & whys of my shin pain, looked at my previous shoe, gave me a huge range of shoes to try on, and let me test run each shoe outside. I ended up buying a pair of Mizuno Wave Rider 12s and had a really good run breaking them in. Ian (the owner) also gave me a complimentary FLRC running shirt (that matches my shoes! priorities, you know?). Although the buying process took longer than expected, it was one of the best service experiences I've had and I'm as hooked on FLRC as I am on running!

Cute little store that had everything I needed! The service was great! Very knowledgeable staff.read more

Limited selection of Nike Sneakers, was told Nike is pulling out of Dsw shoes, store was ok nothing…read morespecial here

Nice store with super friendly staff and very reasonable prices! However, there are very limited…read moreoptions for wide foot/wide calf shoes for plus sized individuals. What is available is mostly in black only and not in the fashionable styles... really sad there is nothing that fits my feet there, other than the socks.

I was able to find the right hiking boot thanks to the helpful staff. Deedee went above and beyond…read moreto make sure I had the right product and fit. I needed a larger, wider size. My hike in the glen was more comfortable with the right shoe. I would recommend this store. The staff is knowledgeable, and they have brands that people trust.

A huge selection of name brand items! We happened to be here during a sale so got so many high…read morequality products, including some Columbia products, for super cheap! There are three floors, with the basement being the biggest "bargain" floor. They have clothes and shoes. I highly recommend stopping in here if you are in the area.

The staff was extra friendly when I took my 6-year-old in for new sneakers today. The associate…read moreeven offered to measure my son's foot Happy with our experience, we'll be back again.

From the owner: At Shoe Dept., you can find brand-name shoes, the latest trends, handbags and fun accessories at…read moreaffordable prices for women, men and kids. We're a family-friendly footwear store with 1100+ locations carrying well-known brands for everyone such as Hey Dude, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

They have a pretty great selection of comfortable and well-made, cute shoes here and they are the…read morefirst place I go in Ithaca when shoe-shopping. Also, the owner who often works there is incredibly helpful and not pushy but just patient and informative. I went in looking for a pair of wedding shoes and she pulled about 5 styles for me and continued looking in the back for the others while I tried them on. She also let my obnoxious self stay late after the store closed because I couldn't decide on a pair. And I loved that she offered honest opinions herself when asked. Every one of the shoppers seemed happy with the service and were all talking to each other and the owner, and it felt like a real experience, not just a store.

I came in today to see if they could fix the strap on my new pair of shoes...I bought them at…read moreTarget but they were too big and the back strap wouldn't stay up, so I wanted to try to make them more snug. The girl at the counter was very friendly and offered to punch more holes in the strap so I could buckle them more tightly. It literally took two minutes and she didn't charge me even though I had not purchased my shoes there. I don't know if that's a standard practice, but it was a refreshing change of pace from Fontana's where they always glared at me if I came up to the counter with my own shoes...I don't know if they do other repairs but since they still have all the signs and equipment I would assume yes...

I had a fantastic experience working with Thane on a big tailoring order a few weeks ago…read more I had 7 or so suits that needed various levels of adjustments, mostly simple stuff like shortening sleeves, hemming pants, and taking in the width on a few blazers. However, I also had one blazer that I purchased at an online tailor company that came out very wonky in the shoulders. Thane was able to perform surgery on it and perfectly fix the issues. He got everything done on a tight timeframe too, and put in extra work to get it all exact. Beyond that, he was a pleasure to chat with and very professional. The whole project came to a little over $1000, which I think was reasonable given the quantity and quality of work done. I especially don't think anyone else could have fixed the shoulders on that one blazer, so it effectively saved me the value of losing out on an entire suit jacket.

Benjamin Peters is a men's store. They have beautiful men's shirts, suits and neckties. Don't let…read morethe simple outside of store make you pass it by. Great stuff and they've been good in Ithaca for many years. I think they also have tuxedo's.

I have to disagree with the negative posts to this shop. I called them to ask about a bracelet,…read morenot only was the employee very helpful and courteous, she even called me back to tell me she was unable to locate the one she thought she had. I went to pick them up and she was pleasant and professional. I changed my mind once she enter them in the computer and boxed them and she remained pleasant and professional! I definitely will return without hesitation!

Today, my mother sister and I visited the cute 300 boutique. The young blonde girl working would…read morenot say hello to us when we walked in but rather asked us immediately to use the hand sanitizer (which we expected but literally she was so rude) THEN. Two other people walk in and she couldn't be more friendly to them and did not ask them to use the hand sanitizer at all... truly this girl had a horrible jealously and attitude problem. When working in retail it's probably a good idea to be friendly to everyone... we wanted to buy some cute things but didn't because of her.

I absolutely love shopping at this place. the customer service is always great. they have a huge…read moreselection of men's women's children. their clearance section always has something I can find. and I basically leave you free to do what yourself or if you want help he'll work with you. they have just as good of a selection for men as they do for women. and kids too. I didn't realize. my only recommendation is I always forget how much work it is to try and choose and walk around. I always build up a sweat.

Direction of company doesn't look promising. District manager never supplied answers or helped in…read morestore. Literally would drive to the store and eat lunch in the office