Rude, snobby staff. My wife was returning in-soles that didn't work, for store credit. Clerk…read moreattempted to lie to her and say there was a 2 week return policy, even though the receipt did not indicate that. She said things like "You just couldn't find the time to get here sooner?". She eventually said shed would "make an exception". The woman we talked to when buying them was super nice and helpful. Maybe it was the person that happened to be there or maybe they are only nice when taking your money.

I came here to buy running shoes, and the woman working was very helpful and friendly. They had…read moreseveral great options, and the woman was very knowledgeable and helpful when I was making my decision. Would definitely recommend this place!

Cute little store that had everything I needed! The service was great! Very knowledgeable staff.read more

Extremely knowledgeable! Very helpful! Very good stock of supplies and shoe. Know what is going on…read morethe East Coast.

Limited selection of Nike Sneakers, was told Nike is pulling out of Dsw shoes, store was ok nothing…read morespecial here

Nice store with super friendly staff and very reasonable prices! However, there are very limited…read moreoptions for wide foot/wide calf shoes for plus sized individuals. What is available is mostly in black only and not in the fashionable styles... really sad there is nothing that fits my feet there, other than the socks.

BEST IN CLASS -- WAY BETTER THAN SHOPPING ONLINE For outdoor…read moreand casual clothing -- especially cold weather outdoor clothing -- you cannot beat this place! The store is large, abundantly stocked, and somewhere between neat and immaculate. Comfortably laid out, and easy to touch and try on merchandise, especially boots and shoes without having to have a clerk running back and forth to the back room (this is very important). The prices are generally excellent to exceptional, and lots of high-quality brands. I've occasionally seen retail prices this good (ok, rarely), but never in this combination of large, neat, comfortable store, exceptional prices, and helpful staff. Kind of like REI for apparel, with plenty of overlap, but leans a bit more towards work clothing than hiking/mountaineering/leisure. I can't think of a store of this kind in the entire state that is this good. Worth the drive from far away, especially as the cold weather season approaches. Helps you survive winters up here!

A huge selection of name brand items! We happened to be here during a sale so got so many high…read morequality products, including some Columbia products, for super cheap! There are three floors, with the basement being the biggest "bargain" floor. They have clothes and shoes. I highly recommend stopping in here if you are in the area.

The staff was extra friendly when I took my 6-year-old in for new sneakers today. The associate…read moreeven offered to measure my son's foot Happy with our experience, we'll be back again.

From the owner: At Shoe Dept., you can find brand-name shoes, the latest trends, handbags and fun accessories at…read moreaffordable prices for women, men and kids. We're a family-friendly footwear store with 1100+ locations carrying well-known brands for everyone such as Hey Dude, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

They have a pretty great selection of comfortable and well-made, cute shoes here and they are the…read morefirst place I go in Ithaca when shoe-shopping. Also, the owner who often works there is incredibly helpful and not pushy but just patient and informative. I went in looking for a pair of wedding shoes and she pulled about 5 styles for me and continued looking in the back for the others while I tried them on. She also let my obnoxious self stay late after the store closed because I couldn't decide on a pair. And I loved that she offered honest opinions herself when asked. Every one of the shoppers seemed happy with the service and were all talking to each other and the owner, and it felt like a real experience, not just a store.

I went in to their new location on the Commons (ignore previous review, they just moved) and the…read morelady who helped me, the owner I think, was amazing - helpful and friendly and really really knowledgeable. She listened to what I said and found me lots of options for what I wanted. It was a comfortable and non-pushy experience. She also was kind enough to give me a discount a couple days early, since the sidewalk sale was about to start later this week. This is the kind of quality service I love to see in a local business. Great shoes in stock - I got some for play and some for work!

Benjamin Peters is a men's store. They have beautiful men's shirts, suits and neckties. Don't let…read morethe simple outside of store make you pass it by. Great stuff and they've been good in Ithaca for many years. I think they also have tuxedo's.

I had a fantastic experience working with Thane on a big tailoring order a few weeks ago…read more I had 7 or so suits that needed various levels of adjustments, mostly simple stuff like shortening sleeves, hemming pants, and taking in the width on a few blazers. However, I also had one blazer that I purchased at an online tailor company that came out very wonky in the shoulders. Thane was able to perform surgery on it and perfectly fix the issues. He got everything done on a tight timeframe too, and put in extra work to get it all exact. Beyond that, he was a pleasure to chat with and very professional. The whole project came to a little over $1000, which I think was reasonable given the quantity and quality of work done. I especially don't think anyone else could have fixed the shoulders on that one blazer, so it effectively saved me the value of losing out on an entire suit jacket.

Today, my mother sister and I visited the cute 300 boutique. The young blonde girl working would…read morenot say hello to us when we walked in but rather asked us immediately to use the hand sanitizer (which we expected but literally she was so rude) THEN. Two other people walk in and she couldn't be more friendly to them and did not ask them to use the hand sanitizer at all... truly this girl had a horrible jealously and attitude problem. When working in retail it's probably a good idea to be friendly to everyone... we wanted to buy some cute things but didn't because of her.

I have to disagree with the negative posts to this shop. I called them to ask about a bracelet,…read morenot only was the employee very helpful and courteous, she even called me back to tell me she was unable to locate the one she thought she had. I went to pick them up and she was pleasant and professional. I changed my mind once she enter them in the computer and boxed them and she remained pleasant and professional! I definitely will return without hesitation!

They resell worn shoes. I mentioned it to a worker and she didn't seem to care. I said I would show…read morethem to a manager and she said the manager just left. I left the too, I don't need to shop we're quality and Customer Service is bad.

I ordered online. BOGO 1/2 off. DON'T!!! One of them was too big and I tried to find it in a size…read moredown but they didn't have it. If I want to return I only get the half off! In normal retail you would get back original price with 25% off making each set of shoes 25% off. RIDICULOUS