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    Shockwave Pools

    5.0 (19 reviews)
    Closed 7:00 am - 5:00 pm

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    Response time

    1 hour

    Response rate

    100%

    Services - Shockwave Pools

    Pool chemical testing and balancing

    Pool cleaning

    Pool draining

    5 More Services

    Pool installation

    Pool maintenance

    Pool remodeling

    Pool repair

    Pool skimming

    Shockwave Pools Photos

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    Recommended Reviews - Shockwave Pools

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    Clear as can be!!

    We bought a house with a pool and thought we could figure it out. We were wrong! We called around for help and Chris, from Shockwave came the same day! He explain what was wrong and how we got there. Spent a couple hours looking everything over and then did him magic. Two days later the pool looked great! We highly recommend him! Julie

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    20 days ago

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    22 days ago

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    1 year ago

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    2 years ago

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    2 years ago

    ShockWave Pools is simply the best! Their service top-notch, and my pool has never looked better. Highly recommend!

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    Ask the Community - Shockwave Pools

    Review Highlights - Shockwave Pools

    Chris with Shockwave Pools has done a fantastic job and we'd recommend Shockwave Pools to anyone in the area!

    Mentioned in 10 reviews

    Read more highlights

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    Next Level Pool Service and Repair - Amazing how beautiful my pool looks after Next Level Pool and Spa!!! Thank you!!

    Next Level Pool Service and Repair

    (32 reviews)

    James and Katy from Next Level Pool Service were quick to come out to diagnose, and service our…read morepool when we were having issues with our filter pump. Our regular pool maintenance wasn't being responsive, and James came to the rescue! They were both very professional and had quick, and clear communication with us from the staDefinitely recommend!

    **I read somewhere they are under new ownership, so that would explain the downhill service. This…read moreis the newest review that they earned** *And also - NEVER PAY IN ADVANCE! A REFUND IS IMPOSSIBLE IF THEY ADMIT TO NOT BEING ABLE TO DO THE REPAIR! On an early Saturday morning, I had a union split all the way around on the outlet of the pump during the priming. I thought I was specific in my description but they wanted $750 to fix it. A bit too much. I should have hung up then but they wanted to see a picture of the damage, so I uploaded that and they lowered their price to just over $250. Still a bit too much, but I agreed to it. They said it would be later as they did not have access to parts, which I already assumed that much and agreed. I unfortunately decided to pay in advance so they could make a quick fix the following week. Mistake #1. Monday arrives and they call me saying the fix they intended won't work because of the thread pitch. This was using a split nut so nothing had to be cut. They offered a refund during that call or they could cut and reassemble the fitting for an additional $200. I asked for a refund. They agreed and apologized. I then received a call from them about 20 minutes later while I was driving to the pool store and Lowe's to get what I needed. I ended up buying a new check valve with the same threads. I contacted them and they said they apologized again and said they would honor the original quote, but I told them I was already in motion on the repair and asked them to proceed with the refund, to which they 'Liked.' 10 Business Days later and no refund has been issued. I contacted them through Yelp and they stated they would "doublecheck" it and make sure it went through." 3 days later nothing is moving and they have not contacted me via any messaging medium that they are on top of it. **Update- They claimed they could not refund me through a USAA credit card and offered to drop off a check. I agreed to this past Monday and they agreed. Here we are on Wednesday and nothing was ever dropped off. Next to last update - They ghosted me. Having to file a dispute with the credit card company. To think I trusted the folks at this company.

    Shockwave Pools - poolcleaners - Updated May 2026

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