EDITED TO ADD: weird that the owner doesn't acknowledge that I just paid over $1000 last month for…read morework they initiated. And now they've canceled my service "effective immediately" because I've reviewed them honestly and as to my personal experience ... unprofessional. I guess that's what you get when you give feedback on overcharging. Someone who can't take the feedback and instead cuts tie. The owners use every opportunity to rip you off. I swear every single month there's some additional charge for something. Then they quote one price and charge another. The final straw was the excessive credit card fees they charge acknowledging it's the "cost of doing business". But they inflate the charges they are actually paying. Do not recommend. Also while the pool service person is fine he definitely doesn't spend enough time on the pool. Happy to be moving on to another company.

We've been with PhenomePool now for a few years and they have been great! Our pool tech arrives…read morelike clock work every week and keeps the pool crystal clear for us. We get advanced notice before filter cleanings and alerted if anything needs repair. We have been very happy with their services and highly recommend them!

I've had three pools over my life, different houses. This…read moreis by far the best service I've ever had. Great pricing but way more importantly, amazing service. Super transparent, proactive - not reactive protection. i can not recommend these guys enough!

Chris with Shockwave Pools has done a fantastic job and we'd recommend Shockwave Pools to anyone in…read morethe area! The pool at my mom's home was neglected after she had been sick and unable to keep up with cleaning regularly, and Chris took the pool from a pretty bad situation to completely clean and swimmable. He continued with pool cleaning and upkeep for an extended period, and it was such a relief to not have to worry about this while we were navigating some difficult life stuff. Chris has been professional, reliable, and easy to get in touch with. His services are also reasonably priced, which we really appreciated. 10/10, would absolutely recommend!!

Reliable service, on top of maintenance, friendly owner, would recommend for weekly pool maintenanceread more

Cleaning Coastal has been great! Quick response times and awesome service. They recently started…read moreservicing my Air bnb's pool. It's never been cleaner. Enrique even took the time to explain to me how my equipment worked. So now I am able to adjust things on my phone even from afar. While guest are at my home. 10/10 recommended!!

I had a great experience working with Dwayne at Aquatic Specialties. Our heater and our salt…read morechlorinator both went out within the last month and Dwayne was very responsive getting us a fair quote and a quick turnaround. Dwayne is very knowledgeable and easy to work with. I highly recommend!

Very disappointing! Their services are probably the most expensive out there and the quality…read moredoesn't meet the cost! Too much drama first and foremost. If you ask Dwayne any questions he takes it very personal that you're questioning him. For example, one of my actuator valves went bad so he quoted me $517 for a new valve and install. I found the same valve on Amazon for $120 and it will literally take me 5 minutes to install it. Dwayne didn't like me questioning him so he put my account on hold and Kenney didn't come out to service my pool. Unbelievable considering they charge me $200/month. I initially hired them because I was having issues with Calcium buildup on the tiles. They told me they couldn't fix what had already been done but it wouldn't get any worse. Not true. It's gotten worse. Once again the service is not worth the cost.

We are so happy that we found this company! Joe is honest, responsible and very knowledgeable. We…read morefirst had some issues with our old filters, reached out to him for the first time and he came to fix the problem immediately. He even took the time to show us how to care for our pool, too. Since then, he has helped us upgrade our panel/kit, clean our filters, replace our salt cells, etc. Every time, he impresses us with his professionalism and honesty. He is our go-to person for all our pool problems and improvements.

Coe Crew Pools are the best. If I could, I'd give a hundred stars. Our pool was turning green…read more Every pool service I called said there was nothing to do but drain it. Draining is impossible here. Getting desperate. By now our pool is a green pond, a pair ducks have moved in. More calling. Coe Crew answered, listened, understood why we couldn't drain, came up with a creative solution. Now we have a sparkling ocean blue pool again, and ongoing care by Coe Crew Pool is keeping it that way. Highly recommended

As a first-time pool owner, I'm so grateful for Chad and his crew. In addition to reliable weekly…read moreservice, he has always responded when something seemed wrong and has helped me navigate the mysteries of a backyard pool. Always kind, always responsive, and always knowledgeable. I couldn't ask for more.

Poorly trained staff, multiple no shows after previously scheduled appointments made. Pool cleaner…read moreonly there for 8 minutes per visit, pool still dirty, adds chemicals without checking the PH of the pool water, skimmer basket inconsistently emptied. Salt system not serviced routinely. Attitude given when attempting to communicate concerns, with pool cleaner and Chad, the owner.

I had a great experience! He came out and put my pool pump and filtration system together and also…read morewent above and beyond by helping us get the mats properly placed underneath the pool. He was knowledgeable, patient, friendly, and made sure everything was working correctly before he left.

Since they failed to fulfill their promise to refund me, I had to escalate it to USAA and dispute…read moreit. I know it is my fault for trusting them and paying them upfront, but they should be more professional. USAA contacted them and are awaiting a response. I can already tell, Next Level will treat them the same way they treated me this year. I am sure USAA will come through and I can avoid having fun in small claims court. I only wish they would look at the invoice for my address/phone/e-mail and reach out

so far/ so good. Will follow up with more reviews. He is still new but a 100% better than Lazy Dog…read morepool service.

From the owner: All pool cleaning and equipment repair services available. Open and available anytime for any…read moresituation. We are Here to help. Have a nice day.