Update problem resolved!…read more Old Review, Enrique is a master at repairs and knowledgeable of equipment but unfortunately he has people working for him that don't have a clue at servicing, the service has been hit and miss we started out with him doing the pool service and things couldn't be more perfect he also programmed our new pump to do fancy things and added some circuits that would be controlled through the app. Then he told us his apprentice was going to take over and we were damn we thought we just found the right pool guy so we gave him a try can't remember his name he's a young African American kid well the first week he broke the head on my wife's concrete turtle statue. After that just sloppy cleaning my wife would ask did the pool guy show up this week I'm like I guess well why is there trash in the spa? Don't know. Well weeks would pass sometimes the pool would look nice other times not too many weeks the spa went unvacuumed that's when I told Enrique we don't like the service your guy is doing and would like to switch to chemical service only but I mentioned if he could do it personally we would stay full service he agreed he would do it on another day we were fine with that. Well a week went by he didn't show up so I asked him if anyone swung by this week and he said it slipped his mind and said he wouldn't charge me $25 for that week the week after he showed up and the pool was looking like a charm until the following week where no one showed up again. One thing I still haven't figured out is the billing sometimes it's a mid-month sometimes at the beginning of the month anyways I spent some time vacuuming the pool and spa myself while we were swimming and I haven't heard anything from Enrique so I might just start doing it myself if it has to come to that. If anyone knows a dependable pool service let me know.

Reliable service, on top of maintenance, friendly owner, would recommend for weekly pool maintenanceread more

I'll be brief here: every single experience Shari the one star rating post said happened to her…read morehappened to me with Westin on watch. In the middle of swim season - last, July - Westin 's negligence allowed a full algae bloom in my pool. Instant scummy pond water within a week. I could not have my grandkids over for a swim as planned because of this embarrassment. My pool had not been the same until the new pool service took over last week. The pictures of my pool filters combined with Westin's email records confirmed that he had not cleaned my filters IN OVER A YEAR at the time I terminated his services a week ago. I never solicited or hired Westin in the first place; My pool account had been sold to Westin from the previous pool guy. I couldn't terminate him fast enough after this last go round with algae in my pool and my repeated request over several weeks of Westin to do more than just pour a double portion of chlorine in the pool. Westin is young and inexperienced and has a negative attitude towards hard work.

Update to my previous review. Westin reached out to me a few months after my review and apologized…read morefor lying about the service(s) being performed at my residence. He stated he was actively working on his business ethics and part of that process was reaching out to discgruntled clients. I appreciate his willingness to own up to his mistake. I have updated my review to a 3/5 stars due to his willingness to admit his faults.

Dan came out to our home to diagnose a leak in our spa and the diagnostic call out was $150. Spa…read morewas full in order to identify the leak. He said we needed a new heater so that was ordered. But he would need to come back out and install and fix once the spa was empty. We emptied spa and then He then came back out and charged another $150 his hourly rate (which he will charge even for 20 minute visit) but realized that he had misdiagnosed the problem as there was nothing wrong with our heater and even though spa was empty he decided to just change out one plastic gasket which he assumed was now the culprit for the leak. So at this point we have spent $300 in his time and $6 in parts. I asked if he would honor his work and make sure that the leak was fixed and he said that the problem should be fixed. But when we filled up the spa the leak was still there. I requested that he come back out and please fix the leak but he said he would need another $150 to come out and diagnose it again. I said that was not fair as we had already paid for his time and expertise and diagnosis (a total of $306) but our hot tub was still leaking. He then said we were "lucky"that he didn't charge us for and install the heater ( the one he ordered when he misdiagnosed the leak) which would have been another $285. That's not lucky that is common decency. If you need your spa fixed by an honest and integral person unfortunately Dan Spa and Repair is NOT the person for you. He will not honor his word or his work. He will take your money and misdiagnose and potentially charge you for parts you don't need.

Hired Dan after another tech couldn't find the spa issue nor could an electrician. He figured it…read moreout within the first 5 minutes and stayed around to make sure the spa continued to work and wouldn't trip. He knows is stuff! Was super helpful, nice, and experienced. Would highly recommend!

Great company! I highly recommend them. They are professional, do excellent work and listen to…read moreclients, which put them above and beyond many others in this business.

John DiMaria worked on two separate, significant home projects for me in Rancho Santa Fe. Both…read moreincluded pool Installation. Because of his standard of care and quality of work I have since recommended him to several other close friends and families for their pool and landscape projects. All were absolutely delighted with the creative initiative, planning and implementation of their projects - and they have subsequently referred him to many of their own friends. I believe this is because he is a rarity. Conscientious, hardworking, and he consistently delivers work of exceptional quality - on time and on budget - but best of all - he has integrity. With years of hands on experience, cutting his teeth, working and learning his trade from his father, he knows the business inside out - so you don't have to. I worked for Louis Vuitton on design projects in Europe for over 10 years and I am very accustomed to working with contractors - and trust me when I say there are very, very few who meet his standard. I would highly recommend John DiMaria - use him and you won't be disappointed. I should add, I am not being paid for this review, and I have no vested interest. What I do have is a great deal of gratitude and respect for a very good, hardworking man and his dedicated, friendly workforce, who consistently deliver qualitative, impressive work - and truly deserve a really great review.

i've had a pool/spa with Pentair system for about 8 years. i was getting repeated "problem/no…read moreproblem" notifications from Pentair, and my pool tech said he was attending to them. the water readings got so bad that Pentair sent their rep, Dwayne from Aquatic Specialities, to take a look. Bad situation, but Dwayne has been exceptionally thorough, incredible knowledge of Pentair and beyond systems, great communicator, amazingly responsive. i had to fire my old guy and really happy to have Dwayne guiding the process. i haven't encountered anybody with more skills and knowledge in this area. of course, i've checked him out and all reviews/ratings confirm my positive impressions. i highly recommend him!

Great job replacing a pump in my fountain Very nice people!…read moreWorked with me obtaining the pump and keeping me informed

On time and good service. They were friendly and professional. They explained services if I ever…read morehad any problems with my jacuzzi. I appreciated their information.

Due to many reasons, we have been unable to use our spa for about five years now. While we did keep…read moreit as clean as possible during that time, we weren't ready to have it looked at and repaired until now. I called Action Spa, who we have used in the past. They sent out one of the nicest young men to get us all set up and ready to go. Their service technician, Nick Lindner, was professional, efficient, personable, and a perfect representative of Action Spa Repair! He replaced the heater and checked out everything else to make sure that we were safe and ready to use the spa in a day or two, once it gets heated and the chemicals all get worked in. He also explained everything before during, and after the repair. I could not be more pleased and comfortable!

I had looked online and called many places searching for someone who could fix my pool heater after…read moreit stopped working. I had an older Laars pool heater and called about a dozen different places, only to get the run around. Many calls and wasted time... I was finally given a lead from representative from another company. When John picked up the phone, the run around stopped. He was straight to the point, and I can appreciate that. He was familiar with the situation and gave me good advice. While the best advice was to buy a new heater, he directed me to the right buy and installed it with professionalism. I am confident that I will be set for the foreseeable future and enjoy my pool. Whether you need regular service or advice on any pool problem you have, give John a call and get to the point. Don't waste your time elsewhere.

John is great. He must always be on his phone because he calls back right away and always solves…read moreissues. He goes above and beyond for his customers. I trust him completely. I don't know who these 2 reviews from people that have not other reviews are, but take my advice & CALL JOHN!!

The owner is prompt and polite. Excellent work and…read morecommunication. Definitely happy to support a small business! Would highly recommend! Completed a salt water conversion and starting monthly maintenance.

Bailey with Clean Water Pool and Spa Care did an awesome job cleaning my pool filter today. He…read moreshowed up right on time, kept me updated when he arrived, and sent before-and-after photos of the filter, which I really appreciated. After the cleaning, my pool pump has been running stronger than ever, and the water flow is noticeably better. He also took the time to answer my questions and gave me very reasonable quotes for some additional work I wanted done. Great communication, honest service, and quality work. I'd definitely use Bailey again and highly recommend him!