Picturesque Pools

(186 reviews)

Ryan did an outstanding job servicing our pool equipment. What stood out most was how honest and…read moreprofessional he was throughout the entire visit. He never tried to push unnecessary services or upsell equipment, which is unfortunately pretty rare these days. Instead, Ryan took the time to thoroughly check everything and made sure all of our pool equipment was working properly. He explained what he was looking at, answered my questions, and clearly takes pride in doing the job the right way. He even went a little above and beyond to double-check a few things to make sure everything was running as it should. If you're looking for a knowledgeable, trustworthy pool technician who focuses on taking care of your pool rather than selling you things you don't need, Ryan is the person to call. I highly recommend him.

This was our first meeting with Ryan as we consider changing our pool service. He was so incredibly…read moreprofessional, knowledgeable and friendly. In minutes he showed us features and made recommendations that no other pool service has done before. Things like making g sure that the RPM's were appropriate for the mode that we were using, vs running it at lower speeds and using more energy. Very pleased with his approach.

PhenomePool And Spa Service

(118 reviews)

We've been with PhenomePool now for a few years and they have been great! Our pool tech arrives…read morelike clock work every week and keeps the pool crystal clear for us. We get advanced notice before filter cleanings and alerted if anything needs repair. We have been very happy with their services and highly recommend them!

EDITED TO ADD: weird that the owner doesn't acknowledge that I just paid over $1000 last month for…read morework they initiated. And now they've canceled my service "effective immediately" because I've reviewed them honestly and as to my personal experience ... unprofessional. I guess that's what you get when you give feedback on overcharging. Someone who can't take the feedback and instead cuts tie. The owners use every opportunity to rip you off. I swear every single month there's some additional charge for something. Then they quote one price and charge another. The final straw was the excessive credit card fees they charge acknowledging it's the "cost of doing business". But they inflate the charges they are actually paying. Do not recommend. Also while the pool service person is fine he definitely doesn't spend enough time on the pool. Happy to be moving on to another company.

Protouch Pool Services

(211 reviews)

They were amazing on numerous occasions! Honest and fair - I highly recommend this company to…read moreanyone.

ProTouch renewed my pool hardware back in July. Lance was super knowledgeable and professional. He…read moredid an amazing job at a very decent price point. This company earned a future repeat customer.

Synergy Pool Mastic

(16 reviews)

Great company! Fair prices! Super communication! Called for an inspection, quickly got an…read moreappointment and John was right on time! He walked me through his report and really helped us understand what would be needed! And he's a really nice guy! Highly recommend!

As much as I like John, I have not been happy with his work…read more About 9 months ago he did the mastic on our pool. In March I realized that snails were eating the mastic around the hot tub. In addition, there were many spots around the perimeter that were pulling loose from the edge. John said he had never heard of snails eating mastic but would talk to the Sika representative. Sika sent a letter saying this is a well known issue. They also said that the reason it's pulling away from the edge is due to expansion of the concrete joint. I asked why they're using a product with these problems that fails in six months and John said we've always done it this way. Neither John nor Sika would fix the mastic under warranty. I figured out why it's failing. John removes the old material from the gap and then fills the gap with foam backing and sand prior to covering with the mastic. The manufacturer recommends 3/8" - 1/2" of mastic. However, John pours a much thinner layer 1/8" to 1/4" thick. It's not thick enough to hold tight to the edge. If the sand works its way down in to the crack, there's nothing supporting the mastic and it comes loose. I told John about this and since i like him I said I would pay him to redo the job using a different mastic called Deckoflex that I heard works better than Sika. I assumed he would pour the new mastic much thicker than before as recommended by the manufacturer. Unfortunately, I'm just realizing now that he did not and the brand new mastic is failing after 2 weeks. When John redid the mastic, he decided without asking me that he was not going to redo the vertical part of the stairs leading up to the hot tub. So now that part doesn't match the rest of the project and looks unprofessional. I thought that John would give me a decent discount on the redo, since this was a failure due to issues with the mastic but also because it wasn't installed thick enough with sufficient backing, However, he did not.

Cleaning Coastal Pools

(39 reviews)

•$$

Reliable service, on top of maintenance, friendly owner, would recommend for weekly pool maintenanceread more

Cleaning Coastal has been great! Quick response times and awesome service. They recently started…read moreservicing my Air bnb's pool. It's never been cleaner. Enrique even took the time to explain to me how my equipment worked. So now I am able to adjust things on my phone even from afar. While guest are at my home. 10/10 recommended!!

Majestic Pools and Spas

4.4

(126 reviews)

Richard came out to evaluate our backyard for a potential pool project, and I was genuinely…read moreimpressed by how thorough and detail-oriented he was. He took his time walking through the space, carefully explaining placement options, layout considerations, and how everything would ultimately look and function. What really stood out was his ability to think beyond the obvious--he brought up several ideas and design elements that I hadn't even considered, which added a lot of value to the consultation. I've met with several pool companies, and Richard is by far the most knowledgeable and thoughtful professional I've encountered. He clearly has deep expertise and takes pride in doing things the right way. I would highly recommend him to anyone considering a pool project. I will post a before and after pic once the pool and hardscape are done

Go with Majestic Pools if you'd like to be cursed at and have legal action threatened…read more The first time I met with Richard Ham (sales rep) at our house, he feigned interest in my newborn daughter and touched her. This made my wife uncomfortable due to the risk of germs and, in my opinion, the creepiness of a stranger touching our baby. We did continue with the company because we didn't feel like starting the search over and assumed that once construction began, we wouldn't be dealing with Richard. I explained exactly what we wanted and even showed him a photo (and explained the size and purpose). The company pulled permits and later sent us a rendering that wasn't what we wanted. I scheduled a follow up meeting to discuss the issue. Richard said he could "squeeze us in" between other appointments. Before he arrived, my wife and I went into the yard to discuss the project. We realized they simply weren't understanding our vision, and it didn't seem worth the time to keep trying to explain it. I was about to text Richard when he pulled up. I went outside to let him know we would not be proceeding with the pool. His response: "Why the f**k didn't you tell me before I got here?" In my opinion, he then stormed off like a child. I reached out to his boss to let him know that such behavior was incredibly unprofessional, and the language was unacceptable. I explained that I am also a business owner and that employees are not just a reflection of the company, but the owner. Instead of acknowledging or addressing the issue, he told me Richard lives in Palm Desert--as if he had made the drive specifically for us and that somehow it would justify his behavior. The owner called me today (a week later), briefly acknowledging Richard's behavior before saying he wants to bill me for permit costs and time. I already paid a non-refundable $1,000 deposit. He told me, "I don't have to let you out of the contract," and said he has legal recourse and could place a lien on my home. He also let me know he would respond to any review I left. At the end of the day, Majestic Pools was hired to provide a service they failed to deliver to our expectations. They also employ a salesman who acts in a creepy and foul-mouthed manner. Even if we had been difficult customers who required more time than expected or had left them high and dry, that still wouldn't excuse bad, unprofessional behavior and now legal threats.

ProTouch Pool Services of North San Diego

(15 reviews)

I called ProTouch Pool Services based on all the 5 star reviews and I can confirm the nothing-but 5…read morestars are all well deserved. I happened to call the day before July 4th weekend (or course!) when I realized my pool and spa heater would not turn on. Kevin, the owner, answered the phone himself (rare these days to have any live person answer the phone!) and told me he would have Lance, the equipment tech, get back to me. Despite it being probably THE busiest day of the year for these guys, Lance did indeed call me back within minutes. I let him know what model heater I had and exactly what the problem was, and Lance let me know he would have to order the part so he would not be able to fix the same day. I never in a million years expected it to be fixed that day anyway, and was completely stoked when he called me back a few days later to let me know he had the part and could swing by and install it. Lance is the consummate professional, it only took him about 10 minutes to get my heater back up and running again. I very much appreciate the immediate response time and professionalism exhibited by both Kevin and Lance, it is almost unheard of these days. If you have any pool related needs, these are the guys you want, hands down!

First, I only write reviews for businesses that exceed what we all would call better than the…read moreaverage or just good. They have to be great for me to spend the time and effort to write a review. Kevin and Lance and the Pro Touch team are what I call exceptional in this day and age. They live up to the reviews that are on Yelp, Google and others. Timely, efficient and honest. If you don't need it they won't try to sell you. They have the "stuff" that other companies promise but never seem to deliver on. My work was minor and I probably could have done it myself but I wanted professionals to advise me and provide honest opinions about my pool and the systems that run it. I got that and more! Thanks guys! You have earned my return business and my recommendations to my friends and neighbors.

Refined Pools

(3 reviews)

I had such an amazing experience building my pool with Refined Pools! Thank you so much to the team…read morefor building our families pool that we always wanted! Thank you so much!!

Levi and his staff were wonderful to work with and made all of our dreams come true as he totally…read moretransformed our whole backyard! It was such a pleasure working with him and he has a great attitude and does excellent work! He felt like family to us! We are enjoying our new pool and our whole backyard and everyone who sees it is amazed! Thank you so much, Levi and to all of your workers! We wish you many continued blessings!

Matt’s Spa Repair

(31 reviews)

They actually responded and asked for pictures Not only did…read morehe reply quickly he stayed in a conversation explaining what I need to do to my Hot Tub to fix it without him coming out anytime I have an issue. I'd call this guy.

Matt was so wonderful. Explained everything to us and helped us fix the leak in our spa. Also gave…read moreus a few laughs! I highly recommend him to everyone.

Pool Walkers Cleaning & Services

(8 reviews)

I'll be brief here: every single experience Shari the one star rating post said happened to her…read morehappened to me with Westin on watch. In the middle of swim season - last, July - Westin 's negligence allowed a full algae bloom in my pool. Instant scummy pond water within a week. I could not have my grandkids over for a swim as planned because of this embarrassment. My pool had not been the same until the new pool service took over last week. The pictures of my pool filters combined with Westin's email records confirmed that he had not cleaned my filters IN OVER A YEAR at the time I terminated his services a week ago. I never solicited or hired Westin in the first place; My pool account had been sold to Westin from the previous pool guy. I couldn't terminate him fast enough after this last go round with algae in my pool and my repeated request over several weeks of Westin to do more than just pour a double portion of chlorine in the pool. Westin is young and inexperienced and has a negative attitude towards hard work.

Update to my previous review. Westin reached out to me a few months after my review and apologized…read morefor lying about the service(s) being performed at my residence. He stated he was actively working on his business ethics and part of that process was reaching out to discgruntled clients. I appreciate his willingness to own up to his mistake. I have updated my review to a 3/5 stars due to his willingness to admit his faults.

Shorebreak Pools

(29 reviews)

Shorebreak Pools has been be with our family for a few years and the service is five stars all the…read moretime. The pool is always clean on time every week, maintence issues are usually solved within a day or two (which is unheard of in this industry), and the extended professional network of service providers is unmatched. I have owned pools for nearly 25 years and this company is by far the most professional and easiest to work with and if you have a pool you know they require attention at the most inconvenient of times! I can always count on them.

We've had such a great experience working with Mason at Shorebreak Pools. He helped us with our…read morepool startup and did a fantastic job getting everything up and running smoothly. What really stood out was how thorough he was in diagnosing and fixing the issue with our screen logic. He explained everything clearly, was professional, and made sure we understood how the system worked. It's such a relief to find someone knowledgeable, dependable, and trustworthy and truly cares about his clients. I highly recommend this company and Mason for anyone looking for reliable pool service and expertise.

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10 reviews that are not currently recommended

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Aly G.

0

1

0

12 years ago

It is rare to find service companies that are exceptional and that one is willingly to give 5 stars to, but PICTURESQUE POOLS is one of them. From the first phone call approximately a year ago to present day, Jonny has understood and fulfilled all of our pool repair and maintenance needs. When having to replace an expensive pump, heater, and programming unit, he went out of his way to give price comparisons, and educated us with customer reviews, and utility charges so we could feel confident in our purchasing choice . He is ALWAYS available by phone and responds within minutes or hours. After our experience with his installation of the new equipment, I gladly gave him the monthly servicing of our pool which I had maintained myself for 5 years. It was an expense I never wanted to pay, but it is worth it as our pool has never looked more beautiful! Aly G read more

Anita T.

0

3

0

14 years ago

Our pool heater was not heating properly and was no longer under warranty. I called on our pool builder for a referral. They referred us to John at Picturesque Pools. It was easy to reach John and we set up an appointment for him to come out two days later. He showed up as scheduled, correctly diagnosed the problem and made the appropriate repairs. In addition to repairing the heater, John took the time to point out what we needed to do to avoid the problem in the future. We were happy with John and Picturesque Pools and will call on them again for future pool repairs. read more

Christina H.

0

2

0

14 years ago

In the land of incompetence I feel compelled to write my first Yelp review. John is more than the "pool guy" who stops by and checks the chemicals. As a first time pool owner I have a lot to learn. John is a wealth of knowledge and his experience is evident. He has worked on my Jandy equipment (chlorinator, sweeper, and spa button) that was no longer warrantied with good pricing. I've had a few panic moments and got a call back within minutes. My water and equipment are great. I recommend this company for all your pool needs. read more

Tom C.

0

1

0

14 years ago

of the 4 bids i received to hydrazzo my rancho santa fe pool, i picked picturesque pools & have been very pleased. not only was the work done in a timely manner, john oversaw every step start to finish. i highly recommend picturesque pools to all my friends & neighbors! john also went a step beyond & helped me find someone just as experenced for my high desert home's pool. thanks john!! read more

John M.

0

1

0

9 years ago

This is another business with no physical address. He installed a pump and charged a lot of money and never returned to fix the problems. Never pay this guy in full, he will come back to you with a bunch of excuses of why he can't fix the problem. Horrible experience. Never again trust him or pay hm in full. read more

Greg K.

0

2

0

12 years ago

i would like to thank john for his on time and professionalism in the spa and pool troubleshooting market. His timely manner in answering calls and coming out and fixing the problem insures proper maintenance and unforeseen cost. read more

Jamie W.

8

4

0

14 years ago

Picturesque Pools has worked on our spa for over 2 years. John, the owner, has always gone above and beyond to make sure we were satisfied. I would recommend them to anyone! They are the best at what they do!! read more

John W.

1

5

0

13 years ago

Picturesque Pools is professional, courteous, and very knowledgeable. I will continue to use them for all my pool needs and will continue to refer them. read more

Liz O.

41

15

14 years ago

Great company, great owner. Fair prices and impeccable work.

Muazzam A.

24

19

3

14 years ago

They suck! No customer service at all ://

Picturesque Pools - poolcleaners - Updated August 2026

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(22 reviews)

Dave and his crew are the real deal. He came out, talked me through converting from chlorine to a…read moresalt cell plus a whole new automation system at my request, and there was no upselling. They looked at my filter and heater and told me straight up I didn't need to replace either. They did replace my pump, which was in rough shape and overdue, but only because it actually needed it and as the new home owner I just wanted to do it all right the first time. That kind of honesty is hard to find. Jake and Quentin handled the install and knocked the whole thing out in a single day. They got me set up on the app and walked me through all the equipment so I actually knew how to use it. While we were standing around testing everything at the end and just chatting, they both grabbed a net and brush and started cleaning my pool. Nobody asked them to. They just did it. Honest, skilled, and genuinely good guys. I'd recommend Tamarack 100%.

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If you want to accurately know what's going on with you pool then you need to call these guys. They…read moredo an amazing job. There's a reason why they are very busy. Highly recommend!

Had John do an inspection of the pool at the house I am purchasing. Communication was excellent…read morewith Eva. Was not sure what to expect since is this si the first time I have ever needed a pool inspection. Report was scheduled and preformed quickly, as my escrow times are short. Report was incredibly detailed with inspector comments, pictures, model numbers for components and health & Safety as well as city/county ordinances and codes. Could not be more impressed with the quality of work delivered with excellent turnaround and outstanding value for the money. Would not hesitate to use again or recommend.

ProTouch Pool Services of North San Diego

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I called ProTouch Pool Services based on all the 5 star reviews and I can confirm the nothing-but 5…read morestars are all well deserved. I happened to call the day before July 4th weekend (or course!) when I realized my pool and spa heater would not turn on. Kevin, the owner, answered the phone himself (rare these days to have any live person answer the phone!) and told me he would have Lance, the equipment tech, get back to me. Despite it being probably THE busiest day of the year for these guys, Lance did indeed call me back within minutes. I let him know what model heater I had and exactly what the problem was, and Lance let me know he would have to order the part so he would not be able to fix the same day. I never in a million years expected it to be fixed that day anyway, and was completely stoked when he called me back a few days later to let me know he had the part and could swing by and install it. Lance is the consummate professional, it only took him about 10 minutes to get my heater back up and running again. I very much appreciate the immediate response time and professionalism exhibited by both Kevin and Lance, it is almost unheard of these days. If you have any pool related needs, these are the guys you want, hands down!

First, I only write reviews for businesses that exceed what we all would call better than the…read moreaverage or just good. They have to be great for me to spend the time and effort to write a review. Kevin and Lance and the Pro Touch team are what I call exceptional in this day and age. They live up to the reviews that are on Yelp, Google and others. Timely, efficient and honest. If you don't need it they won't try to sell you. They have the "stuff" that other companies promise but never seem to deliver on. My work was minor and I probably could have done it myself but I wanted professionals to advise me and provide honest opinions about my pool and the systems that run it. I got that and more! Thanks guys! You have earned my return business and my recommendations to my friends and neighbors.

Aquaspecs

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(6 reviews)

My pool was resurfaced by this company and was made gray. see attached pictures showing it mostly…read moregone. I have requested several times for this get fixed. The gray dissolved and was vacuumed up. Clearly correct materials were not used and not what I paid for. I do not recommend

I have a small pool (10 x 20 6 feet deep) that needed…read moreremodeling. I tried multiple times over a period of 2 years to get it done. Other companies set appointments and never showed(I think they looked at my address on google earth see it was a small pool and didn't bother) Another guy said to call back in summer because that is their slow season(no one wants to remodel during swim season) and then blew me off again. I finally found Dean at Aqua Specs, He showed up on time for appointment gave me a great quote for the job and then proceeded to surpass every expectation I had for my pool. They left the yard immaculate when they were through. I cant recommend him high enough. If you are looking for a pool remodeler Dean is you're guy

Next Level Pool Service and Repair

(34 reviews)

Since they failed to fulfill their promise to refund me, I had to escalate it to USAA and dispute…read moreit. I know it is my fault for trusting them and paying them upfront, but they should be more professional. USAA contacted them and are awaiting a response. I can already tell, Next Level will treat them the same way they treated me this year. I am sure USAA will come through and I can avoid having fun in small claims court. I only wish they would look at the invoice for my address/phone/e-mail and reach out

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Lawrence Pool Service

(6 reviews)

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Jared recently replaced all my dated pool equipment. After doing a bit of research, I had a general…read moreidea of what I wanted to do. He listened to my questions/concerns and was able to steer me in the right direction without pushing any unnecessary components. He was able to fit me into his schedule pretty quickly and knock it all out in a day (new pumps, heater, and filter). Highly recommend, thanks Jared!

H2O So Clean Pool & Spa Services

(38 reviews)

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Pool Walkers Cleaning & Services

(8 reviews)

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Ultimate-Pool

3.7

(6 reviews)

We had 30 year old pool equipment that was failing in many ways, but could not afford to replace…read moreeverything. Ken identified opportunities for some value engineering to replace the parts that were absolutely needed (heater), and make due with other parts that other pool contractors told me had to be replaced. It has been a month, and everything is still working great. My pool has not looked as good as it does now in the 17 years that we have owned our home. I highly recommend these folks!!

No, no, no! Don't hire this company. Awful customer service. They will act like you work for…read morethem. They claim to be woman owned, but the website shows the Dad is the owner and daughter does the billing. Our experience was HORRIFIC! Do not hire them. They barely touch the pool. In and out in 15 minutes.

Oasis Pool Care