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Matt’s Spa Repair

5.0 (28 reviews)
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40 minutes

Response rate

100%

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Recommended Reviews - Matt’s Spa Repair

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Matt was amazing! We called him about a leak to our 20+ year old Catalina spa. He was able to identify the issue and repaired it quickly. We would highly recommend his services. He is our new go-to spa repair guy!!!

The dreaded "heater is dry" error code.

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7 months ago

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28 days ago

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1 month ago

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2 years ago

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6 months ago

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5 months ago

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11 months ago

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1 year ago

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1 year ago

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6 months ago

Great guy! help me with my problem and gAve me great recommendations going forward. Highly, highly recommend him.

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2 years ago

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2 years ago

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1 year ago

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1 year ago

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10 months ago

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11 months ago

Matt is terrific - highly recommend him for any spa repairs. Quick trouble shooting, responsive, very reasonable pricing.

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1 year ago

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1 year ago

Matt was great! Prompt response and fast service. Fixed our spa for a very reasonable price. Matt is very knowledgeable. Highly recommend.

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10 months ago

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2 years ago

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2 years ago

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2 years ago

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2 years ago

Matt is a true professional. I have used him for years and highly recommend his services.

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2 years ago

Matt is super knowledgeable! Best service call I could have ever made. He went above and beyond and had great customer service.

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2 years ago

Matt took good care of us. Repaired our broken spa for a reasonable cost. Very prompt and professional.

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2 years ago

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2 years ago

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2 years ago

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Ask the Community - Matt’s Spa Repair

Review Highlights - Matt’s Spa Repair

He was busy at the time but asked that take off the access panel to the heater/pump area and send him a photo.

Mentioned in 2 reviews

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Next Level Pool Service and Repair - Amazing how beautiful my pool looks after Next Level Pool and Spa!!! Thank you!!

Next Level Pool Service and Repair

(32 reviews)

James and Katy from Next Level Pool Service were quick to come out to diagnose, and service our…read morepool when we were having issues with our filter pump. Our regular pool maintenance wasn't being responsive, and James came to the rescue! They were both very professional and had quick, and clear communication with us from the staDefinitely recommend!

**I read somewhere they are under new ownership, so that would explain the downhill service. This…read moreis the newest review that they earned** *And also - NEVER PAY IN ADVANCE! A REFUND IS IMPOSSIBLE IF THEY ADMIT TO NOT BEING ABLE TO DO THE REPAIR! On an early Saturday morning, I had a union split all the way around on the outlet of the pump during the priming. I thought I was specific in my description but they wanted $750 to fix it. A bit too much. I should have hung up then but they wanted to see a picture of the damage, so I uploaded that and they lowered their price to just over $250. Still a bit too much, but I agreed to it. They said it would be later as they did not have access to parts, which I already assumed that much and agreed. I unfortunately decided to pay in advance so they could make a quick fix the following week. Mistake #1. Monday arrives and they call me saying the fix they intended won't work because of the thread pitch. This was using a split nut so nothing had to be cut. They offered a refund during that call or they could cut and reassemble the fitting for an additional $200. I asked for a refund. They agreed and apologized. I then received a call from them about 20 minutes later while I was driving to the pool store and Lowe's to get what I needed. I ended up buying a new check valve with the same threads. I contacted them and they said they apologized again and said they would honor the original quote, but I told them I was already in motion on the repair and asked them to proceed with the refund, to which they 'Liked.' 10 Business Days later and no refund has been issued. I contacted them through Yelp and they stated they would "doublecheck" it and make sure it went through." 3 days later nothing is moving and they have not contacted me via any messaging medium that they are on top of it. **Update- They claimed they could not refund me through a USAA credit card and offered to drop off a check. I agreed to this past Monday and they agreed. Here we are on Wednesday and nothing was ever dropped off. Next to last update - They ghosted me. Having to file a dispute with the credit card company. To think I trusted the folks at this company.

Matt’s Spa Repair - poolservice - Updated May 2026

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