James and Katy from Next Level Pool Service were quick to come out to diagnose, and service our…read morepool when we were having issues with our filter pump. Our regular pool maintenance wasn't being responsive, and James came to the rescue! They were both very professional and had quick, and clear communication with us from the staDefinitely recommend!

**I read somewhere they are under new ownership, so that would explain the downhill service. This…read moreis the newest review that they earned** *And also - NEVER PAY IN ADVANCE! A REFUND IS IMPOSSIBLE IF THEY ADMIT TO NOT BEING ABLE TO DO THE REPAIR! On an early Saturday morning, I had a union split all the way around on the outlet of the pump during the priming. I thought I was specific in my description but they wanted $750 to fix it. A bit too much. I should have hung up then but they wanted to see a picture of the damage, so I uploaded that and they lowered their price to just over $250. Still a bit too much, but I agreed to it. They said it would be later as they did not have access to parts, which I already assumed that much and agreed. I unfortunately decided to pay in advance so they could make a quick fix the following week. Mistake #1. Monday arrives and they call me saying the fix they intended won't work because of the thread pitch. This was using a split nut so nothing had to be cut. They offered a refund during that call or they could cut and reassemble the fitting for an additional $200. I asked for a refund. They agreed and apologized. I then received a call from them about 20 minutes later while I was driving to the pool store and Lowe's to get what I needed. I ended up buying a new check valve with the same threads. I contacted them and they said they apologized again and said they would honor the original quote, but I told them I was already in motion on the repair and asked them to proceed with the refund, to which they 'Liked.' 10 Business Days later and no refund has been issued. I contacted them through Yelp and they stated they would "doublecheck" it and make sure it went through." 3 days later nothing is moving and they have not contacted me via any messaging medium that they are on top of it. **Update- They claimed they could not refund me through a USAA credit card and offered to drop off a check. I agreed to this past Monday and they agreed. Here we are on Wednesday and nothing was ever dropped off. Next to last update - They ghosted me. Having to file a dispute with the credit card company. To think I trusted the folks at this company.

This company is amazing and the employees are courteous and our transaction was very smooth…read more I was desperate to get a new Diverter valve after ours exploded sending water everywhere and a gouge in the ceiling of our patio. They wasted NO TIME getting the replacement parts needed to us the next day. We will definitely order from them again when needed Thank you so very much! Lisa

I have been working with this company since2018. I live in the San Francisco Bay Area. They will…read morehelp you diagnose the problem then you order the part. Tguide you to install it. I worked with Phil before I assumed he's retired. I recently worked with Spike (I hope I remembered his name correctly) to diagnose & replace a broken circulation pump. The experience again was great & I save a lot of money again. The 2008 hot tub is okay now.

Reliable service, on top of maintenance, friendly owner, would recommend for weekly pool maintenanceread more

Very responsible and responsive with honest work and good care!…read moreExcellent customer services. Highly recommended.

When my previous pool guy retired, he suggested Eric at K2 and even brought him along on his last…read morerounds so I got to meet and talk to my new guy before I lost my retiring guy. I was comfortable w Eric, had good communication with him and all his crew, and have used K2 for years now.

Definitely recommend Eric and his team. We switched from a larger company and we are so glad we…read moredid. Our pool is sparkling clean and gets the attention it needs. Thanks K2 Pools!

The master geek pool service was phenomenal. They were professional, polite, kind, and amazingly…read moreefficient. They are now my go to Pool repair people.

The entire Master Geek Pool and Spa team have been incredible partners for us over the past two…read moreyears. We operate several Airbnb properties in the area with pools and spas, and having a reliable service team is absolutely critical. Master Geek has never disappointed. Their cleanings are consistently thorough, their support is incredibly responsive, and their repair work is always professional and done right. There have been multiple situations where they stepped in quickly and saved us during tight guest turnarounds. Before finding them we went through several other pool services that were unreliable and frankly terrible. Since switching to Master Geek, everything has been smooth and dependable. If you need a pool and spa team that shows up, communicates well, and takes pride in their work, I could not recommend them more highly. They have been one of the best service partners we have for our properties.

Our spa has needed repairs for various reasons over the last three years and Action has stellar…read morecustomer service and support. I had to call them in last week for a leak that emptied the spa overnight! Today I had to call them back. We had left the side panels off & turned on a high velocity fan to dry out the "guts". However, there remained a small trickle of water oozing out. Due to the recent rain, and a major leak, it was extremely difficult to locate the minor leak. They arrived today on time, quickly got us water tight, and reinstalled the outer panels. And guess what? No charge! He said their work is guaranteed, so today's repair is covered from last week. These guys are great. Thanks Action Spa.

On time and good service. They were friendly and professional. They explained services if I ever…read morehad any problems with my jacuzzi. I appreciated their information.

We had a fantastic experience with Way To Go Builders. Guy was our point of contact and he was…read moreexcellent to work with from start to finish -- responsive, knowledgeable, and extremely easy to communicate with. They built a brand new Trex deck for us and a custom built-in barbeque. The finished product looks amazing! The workmanship is high quality, the project stayed on track, and everything was done as promised. The lighting in particular really elevated the space and shows great attention to detail. If you're looking for a reliable contractor who does great work and actually follows through, Way To Go Builders is a solid choice (ask to work with Guy!). We're extremely happy with the results and would absolutely use them again.

Jonathan at Way To Go Builders was amazing from start to finish. Even one of our inspectors was…read moreastonished at how quickly and smoothly things ran. My kids have been off screens and in the pool everyday. I honestly interviewed so many companies over several years because I was worried about picking the right one and once WTG came along I knew it was the perfect fit! Our project was a big undertaking with a steep driveway, limited parking space, granite galore, etc and Jonathan was the first person to make me feel confident that we could make this dream a reality! We love our pool!

i've had a pool/spa with Pentair system for about 8 years. i was getting repeated "problem/no…read moreproblem" notifications from Pentair, and my pool tech said he was attending to them. the water readings got so bad that Pentair sent their rep, Dwayne from Aquatic Specialities, to take a look. Bad situation, but Dwayne has been exceptionally thorough, incredible knowledge of Pentair and beyond systems, great communicator, amazingly responsive. i had to fire my old guy and really happy to have Dwayne guiding the process. i haven't encountered anybody with more skills and knowledge in this area. of course, i've checked him out and all reviews/ratings confirm my positive impressions. i highly recommend him!

Great job replacing a pump in my fountain Very nice people!…read moreWorked with me obtaining the pump and keeping me informed

I'm so happy I came across this company, the service is great they're always on time keeping me…read moreinformed about the health of my pool. Above all their prices are very reasonable. I highly recommend it.

Started on FB while looking for a replacement pool pump. I ran across Bailey offering up pool pump…read morereplacements. We connected and discussed the pump replacement due to my pump leaking and squealing. We agreed on a price and time. Bailey arrived on time and completed the replacement in the time he stated and for the price we agreed upon. I highly recommend Bailey and his Team for all your swimming pool needs.