We couldn't be happier with the work California Smartscape did on our landscaping project. Our home…read moresits on a complicated, multilevel foundation and every other contractor declined the project due to its complexity.  Andrew and the Smartscape team embraced the challenge and delivered an outstanding design that incorporated all our needs.   The project included a full pool remodel (replacing crumbling 70s brick), new concrete, a safe and modern upper deck off the second story, a refreshed entryway, and a new outdoor living area to replace an unsightly and unusable wooden deck. Andrew's 3D model helped us visualize the final product and he worked with us to incorporate slight tweaks in the design based on our knowledge of the space.   Smartscape also phased the work so we could prioritize the pool and upper deck first. Leo, our project manager, was incredibly responsive and kept us involved in every decision. The finished pool is stunning with dazzling PebbleTec, modern coping and tiles, and our old jacuzzi was transformed into a luxurious jetted spa with smart lighting. The sleek, modern decking materials not only look amazing but give us peace of mind with everything up to code.   The biggest transformation was replacing the outer wooden deck with a retaining wall and turf, creating a large fenced-in play area for our kids--something we never had before. Now we have space to kick a ball and have outdoor family movie nights.   We started this project trepidatious, knowing that most contractors go over timelines and over-budget, but Smartscape completed everything in just a few months, with expert craftsmanship and within budget. Truly a five-star experience! (Select before and after photos included)

UPDATE: 12/17/25 New Owner Jonathan reached out to me so I give him 5 stars for the timely…read moreresponse. He's going to send someone out to assess the situation and identify best way forward to address the problem. I know it's been a long time since the installation and ownership has changed, so I appreciate Jonathan trying to be helpful, even though I still have this very significant issue with huge potential costs to fix. Updated rating to 3 stars because I am hopeful for a peaceful resolution. I want to be fair and support small businesses so stay tuned. More to come. ORIGINAL REVIEW: Initially, we were very happy with our remodel of patio and landscape. Over time, issues surfaced. We had water damage buckling up on our wood floor. After consulting several other contractors, we realized that the patio pavers were incorrectly installed too high, covering up the drainage holes of the patio sliders and windows by the patio bar, which Smartscape also installed. Now we have major damage inside the house on half of the wood flooring. Secondly, Smartscape installed a shade structure and over time, we saw issues of paint bubbling but could not figure out why. Finally, after consulting other contractors, we realize that material choice of tongue and groove panels were not the best choice; thin and subject to warp; install was uneven; and heaters too close to the ceiling, resulting in melted bubbles of paint. We rely on professional subject matter experts to provide the best recommendations... the onus should not be on the homeowner. We selected California Smartscape after some research. It all seemed good and legit. They seemed to know what they're doing: Richard Hafenstein, Sal Manna, Nick Hoffman. But only to find out too late, after any warranty period, that their work was less than acceptable and continues to erode and present more issues with time. They also recommended plant specimens - half of which I removed after several years, because they were simply poor choices for growth habit and space. How is a homeowner to know?... Isn't that why we hire professionals? We are so disappointed. But still hopeful that we will hear back and they will repair the paver install problem and stop the water leak into the house and foundation. I tried to contact Richard and have yet to hear back from the company. We spent over $172,291 on this project, not including equipment and component systems which we paid separately. We already spent $$$$$ to repair the shade structure paint bubbles. I just want the water drainage issue/paver install problem to be fixed and done right.

I have used Joe in the past. This time I needed my pool acid washed, Joe came out and had it done…read morein a few hours. The pool looks brand new!! I would highly recommend Joe for any type of pool service. Fantastic job and a great value. Thank you Joe!!!

EXPERT. Joe has specialized training and experience with swimming pool equipment, plumbing and…read moreconstruction. His practice of Customer Service is keep it simple and smile. Joe came to my great benefit to help plumb and connect almost 400 ft.² of copper solar water heating panels to the pool and to the pump. Time and again he made suggestions about the design and construction that were important and incorporated. Thanks, Joe.

I work for a property mgmt company and we hired Chris to handle the pool at our property in Rancho…read morePenasquitos. We were unhappy with the previous pool service company. Since Chris took over the property, we had zero issues with the pool and the tenants are always happy. We would recommend using Chris to handle monthly pool maintenance to anyone looking for it.

We are so grateful to Bluewater Pool-Spa-Fountain, and owner Chris, for the services they provide…read moreto us. We have used Chris and Bluewater for a number of years, and couldn't be happier with the service and expertise that we receive. When emergencies pop up (usually from my own errors) Chris and his team are always there to bail us out! We have recommended Bluewater Pool-Spa-Fountain to many friends and all have been completely satisfied with the service they receive.

Dan recently helped me with a pool heater connectivity issue and was so patient walking me through…read moreall the steps. He is super knowledgeable and professional. Highly recommend!

I contacted H2O So Clean Pool and Spa Services originally for a drain and acid wash on my pool,…read moreconverting my pool to salt, and replacing the new filter and gas heater from 1987 with an electric heater at my new home in Paradise Hills / Bonita thinking that was all I needed. I had reached out to several other companies with no success, one being overwhelmed and confused. Other companies made it seem like my job was too small for them stating they only do "the big jobs." So I was looking for someone who knew what they were doing and wasn't going to treat me like my job was too small. I am happy to say I found that in Daniel and H2O So Clean Pool and Spa Services. Daniel went into great detail about all the above items taking the time to explain the pricing and costs vs. benefits. He came by while the house was still in escrow to look over everything and explain what could be salvaged and what needed to be replaced. He sent a thorough summary from his visit along with quotes for each item and options recommended. He further simplified everything by breaking down what were "needs" and what were "wants" and educated me in the process. Absolutely incredible! Daniel advised me that the filter and pump could be salvaged, but that the heater needed to be replaced. He explained why the pool should not be acid washed as it was painted and the paint was already starting to peel off. He identified some safety hazards in that the pool drain cover was missing and the spa one was broken. He connected me with a referral and they worked together to resolve the issue as inexpensively as possible with Daniel installing the spa one - in my freezing cold spa. Daniel's crew even dove down the bottom of the pool to try and install the pool drain cover to save me some money, but unfortunately a pneumatic drill was needed to get the new one in so his referral ended up taking care of that for me! I am so relieved that is also being taken care of now by his first referral. I wound up going with Daniel's recommendation for: -New gas heater -Full automation of the system instead of the existing time clock -Phone, tablet, Alexa, Apple watch App -New light to replace a broken one and addition of a color LED bulb -Pool Cleaner -Vac-mate so that my skimmer could be split for the cleaner to work cleaning the bottom of the pool and the skimmer to work cleaning the surface of the water -Timer to turn the fill into semi-automatic instead of fully manual -Some miscellaneous parts that were broken Per his recommendation I held off on: -Filter - he cleaned it out and revived it with a few inexpensive parts -Pool pump - mine was working and I have solar panels, so upgrading to a more efficient variable speed pump wasn't as much of a concern Unfortunately there was a leak in the plumbing from the spa to the equipment. We had hoped it was just a blockage and Daniel tried valiantly to clear it first. Ultimately, Daniel's crew was able to diagnose the leak and took a video so I could present it to my home warranty to get it fixed. I am so happy his referral for this will repair this next week. Unfortunately Daniel does not perform weekly service in my area, but he was able to hook me up with a great referral for that too. It was a pleasure working with Daniel to bring my pool back to life! He always responded quickly and was very appreciative of the opportunity for the work as well as being very mindful of my project budget.

We hired BP Water Concepts to build our pool after speaking with a handful of other pool companies…read more We have used larger companies in the past and we were excited to work with a small family owned local company this time around. Roger came out several times and was super friendly and receptive to our vision. BP initially seemed great until it came time to build the pool! We received our first mock up which we really liked, and were ready to make a couple small changes and move forward, only to never hear from them again. We tried several times to reach out via text as well as set up phone calls but Ben's response was always an apology days or more later, with excuses including "the last week was complicated for me," and even worse, just no response at all. Unfortunately, for us, we are out money, time, and doesn't look like we will have a pool this summer!

I can't say enough about this company! Family owned and amazing! From start to finish they were…read moreprofessional, courteous and most of all delivered the exact pool we have waited for ! Front start to finish 7 weeks ! This is un heard of! I would highly recommend them!

Regret !!I I should have chose a different pool company. The common themes from other customers are…read moreconsistent. Poor/ inconsistent communication, damage to our residence / property, trash and debris left for weeks, failed inspection due to safety related corners being cut, arbitrary price changes and more. For example: a safety mechanism to prevent electrical shock was not completed to code. I was told to lie in order to pass inspection. We failed inspection. I have the video ! A unilateral price change was decided by Lacy and I was expected to sign and agree without consult. The contracted electrician left the electrical box wide open during a storm. A heavy amount of rain filled the inside of the electrical box and on the breaker. (Pictures attached) . The trencher recklessly damaged a gas line and electrical conduit instead of lifting the lines out of the ground. (I have the videos) A window was broken by workers. Not only was I not told about the damaged window - it took close to 6 months of repeated requests to have it repaired. Over 6 missed "replacement appointments ". Ultimately the replacement window was broken. My concrete driveway was snapped. I was told that it would be repaired. Later that changed full circle. In February, I asked for arbitration for the unresolved issues. Now after almost 2 months of stalling - still no arbitration. Things fell apart after the initial sale. I should have questioned their ethical frame work when the process started out with a request to back-date the contract. It only got worse. Sadly, I have more examples of poor workmanship if needed. This pool project that has begun in August 2025 is still not complete. With all of these major problems before the pool is complete - do you think they will stand behind their product after it's complete ? Choose wisely, I didn't.

I am have a complete pool and deck remodel and the project is moving slowly. As the commutation is…read morelacking. They are good a collecting a check and the work they do in good just may never get complete.

Great company! I highly recommend them. They are professional, do excellent work and listen to…read moreclients, which put them above and beyond many others in this business.

John DiMaria worked on two separate, significant home projects for me in Rancho Santa Fe. Both…read moreincluded pool Installation. Because of his standard of care and quality of work I have since recommended him to several other close friends and families for their pool and landscape projects. All were absolutely delighted with the creative initiative, planning and implementation of their projects - and they have subsequently referred him to many of their own friends. I believe this is because he is a rarity. Conscientious, hardworking, and he consistently delivers work of exceptional quality - on time and on budget - but best of all - he has integrity. With years of hands on experience, cutting his teeth, working and learning his trade from his father, he knows the business inside out - so you don't have to. I worked for Louis Vuitton on design projects in Europe for over 10 years and I am very accustomed to working with contractors - and trust me when I say there are very, very few who meet his standard. I would highly recommend John DiMaria - use him and you won't be disappointed. I should add, I am not being paid for this review, and I have no vested interest. What I do have is a great deal of gratitude and respect for a very good, hardworking man and his dedicated, friendly workforce, who consistently deliver qualitative, impressive work - and truly deserve a really great review.

MV Dream Pools did a fantastic job remodeling our pool. Our pool's surface had been chipping and…read morecracking since before we bought our house. The concrete around our pool was also settling and cracking and ugly. Now our pool looks amazing! New marble coping. Great concrete around the pool! Beautiful blue pebble surface. Matt, the owner of MV Dream Pools, was honest and easy to work with. I appreciate that he showed up on site every day to make sure the job was going as planned. I also appreciate that we paid for the project a section at a time as each part was completed (rather than all up front). I highly recommend MV Dream Pools if you're looking for excellence, professionalism, and value in your pool project.

Total pool and spa redo. Removed plaster and coping. New controller and heater complete with…read moreWiFi. Matt MV Pools is the way to do it. Attention to detail, schedule and budget. Any question or minor problems and he is on it. The finished product is amazing.