Team came out in a day and replaced my system and upgraded to a Salt system. I will be setting up…read morecleaning service as well going forward.

We actually ended up hiring them to do regular pool maintenance as well and they have been amazing!…read moreThey spend the time to make sure your pool is maintained. Definitely a high quality pool service provider

I was very impressed with Ryan's knowledge, experience, and customer service. I thought I needed…read moresome pool equipment replaced that would be expensive. Ryan fixed the problem at a surprisingly low cost to me. He also referred me to someone to help replace some damaged tile we have around our spa. Wonderful overall experience and will definitely be using this company for our future pool needs.

Ryan did an outstanding job servicing our pool equipment. What stood out most was how honest and…read moreprofessional he was throughout the entire visit. He never tried to push unnecessary services or upsell equipment, which is unfortunately pretty rare these days. Instead, Ryan took the time to thoroughly check everything and made sure all of our pool equipment was working properly. He explained what he was looking at, answered my questions, and clearly takes pride in doing the job the right way. He even went a little above and beyond to double-check a few things to make sure everything was running as it should. If you're looking for a knowledgeable, trustworthy pool technician who focuses on taking care of your pool rather than selling you things you don't need, Ryan is the person to call. I highly recommend him.

We have had recent problems with our pool pump and contacted Joe, owner of Coe Crew Pools. He has…read morebeen on top of things to get our pool fixed. We needed a new pump and Joe did the research for parts and gave us the 3 options to fix the problem. He did not try to upsell us and we appreciated his honesty and dedication. We highly recommend Joe and his team of professionals.

Highly recommend this company! I contacted Joe after my last pool guy handled a situation we had…read morevery unprofessionally, and we couldn't be happier with our decision. He has been nothing short of super professional, excellent work, our pool looks and feels amazing, and it feels good to support a business that cares about their customers and giving 10/10 service always. I would not hesitate calling Joe for any & all your pool needs!

We had a wonderful experience working with Tim Brown. He was recommended by friends and met all of…read moreour expectations. He created a beautiful design for our backyard and truly listened to what we wanted for the space. Throughout the process, he was responsive, communicative, professional, and incredibly easy to work with. What we appreciated most was that there was never any pressure or pushy sales tactics. He spent a lot of time helping us explore options and worked hard to make the project fit within our budget without compromising the overall vision. His honesty, patience, and attention to detail really stood out. We are so grateful for all of the time and effort he put into our project and would absolutely recommend him to anyone looking to build a pool or transform their backyard.

Zier Pools installed our gorgeous pool and patio over the winter and spring, and we are so happy to…read morerecommend them to others. We did a lot of research and narrowed our search down to three pool installation companies. We ultimately chose Zier (and Tim Brown, Zier's project manager on our project) because of the transparency, the pool design based on our answers to their questions on how we would use the pool, the delivered 3D pool animation etc, and Tim's willingness to work with us to try to stay within budget. This was such a huge project, with many tentacles and decisions to be made along the way. Tim helped us focus on what was most important at each phase and made sure we understood all the options and impact on budget. We especially appreciated Tim's active involvement on the project, with almost weekly site visits, and one-pagers to get us ready for each major construction phase - detailing what to expect, what decisions need to be made, etc. He was also very patient with us as we made some mid-project adjustments. Along the way, he helped us envision the possibilities within our budget (of which there were many!) and also informed us of some possibilities that were just out of the budget but that he sensed we might like if we could stretch the budget slightly. In all, we stayed within budget -- going for a couple small upgrades, offset by a couple of places to cut due to our mid-project design change. Finally, we appreciated the billing transparency. All costs at each phase were broken down in detail, including the amount of material (tile, pebble finish, turf, pavers, etc.). When we noticed a discrepancy in the amount of material installed vs one invoice, we brought this to Tim's attention and he graciously came out to re-measure, acknowledged the error and credited the savings to our next invoice. It's important to note that the discrepancy was an easy mistake to make, as it was due to our revisions on pavers and turf late in the process. We'd be happy to talk to anyone interested about our experience with Tim and Zier Pools. This monster of a project was made so much simpler by Tim and his process, and the results are fantastic!

Reliable service, on top of maintenance, friendly owner, would recommend for weekly pool maintenanceread more

Very responsible and responsive with honest work and good care!…read moreExcellent customer services. Highly recommended.

I'll be brief here: every single experience Shari the one star rating post said happened to her…read morehappened to me with Westin on watch. In the middle of swim season - last, July - Westin 's negligence allowed a full algae bloom in my pool. Instant scummy pond water within a week. I could not have my grandkids over for a swim as planned because of this embarrassment. My pool had not been the same until the new pool service took over last week. The pictures of my pool filters combined with Westin's email records confirmed that he had not cleaned my filters IN OVER A YEAR at the time I terminated his services a week ago. I never solicited or hired Westin in the first place; My pool account had been sold to Westin from the previous pool guy. I couldn't terminate him fast enough after this last go round with algae in my pool and my repeated request over several weeks of Westin to do more than just pour a double portion of chlorine in the pool. Westin is young and inexperienced and has a negative attitude towards hard work.

Update to my previous review. Westin reached out to me a few months after my review and apologized…read morefor lying about the service(s) being performed at my residence. He stated he was actively working on his business ethics and part of that process was reaching out to discgruntled clients. I appreciate his willingness to own up to his mistake. I have updated my review to a 3/5 stars due to his willingness to admit his faults.

First, I only write reviews for businesses that exceed what we all would call better than the…read moreaverage or just good. They have to be great for me to spend the time and effort to write a review. Kevin and Lance and the Pro Touch team are what I call exceptional in this day and age. They live up to the reviews that are on Yelp, Google and others. Timely, efficient and honest. If you don't need it they won't try to sell you. They have the "stuff" that other companies promise but never seem to deliver on. My work was minor and I probably could have done it myself but I wanted professionals to advise me and provide honest opinions about my pool and the systems that run it. I got that and more! Thanks guys! You have earned my return business and my recommendations to my friends and neighbors.

Kevin is an amazing honest guy! He helped me previously realize how badly my original pool guy was…read moretreating me and my pool and I've since replaced him. Few month later, recently, my pool equipment was failing and my new pool guy (hired my neighbor's pool guy) could not fix and referred me out to a pool repairman who came and gave me an outrageous $700 quote. I called Kevin again and he told me right away I was being upcharged over 3x what's normal. He also discussed possible causes of my issues and knew right away what they could be. He was patient and honest. He had Lance come out and Lance was able to fix my issue and we discussed more pool equiptment issues which I never got around to fixing. Lance will be coming back soon to repair the rest. I really liked Lance! The company's pricing is fair and the company is honest. They do not discriminate pricing based on where you live or upcharge if you're in a more expensive zip code. Considering switching my pool cleaning service to them soon. Thank you!

I needed the LED lights on my Dimension One Spa replaced after they started falling out over time…read more I contacted Matt's Spa Repair and turns out he specializes in Dimension One Spas and knew exactly the problem I was describing without even needing photos. He happened to have the parts with him in his car and was able to schedule a prompt appointment and showed up on time. He let me know when he was on the way and arrived on the dot. Matt was professional in his behavior and expert in his work. He even showed me how the process worked on the first light and said I could absolutely do the repair on my own in the future. He charged me his basic service fee and completed the work in a little over an hour, not counting time we talked as he explained the details of the repair. Matt was very also very personable and focused on his work and really made sure things were working perfectly before he cleaned it all up and finished up.

Matt is a genius when it comes to spas! Dude knows his in's & out's like no one else. Hes super…read morekind and helpful , best spa repair in all of san diego!

Richard came out to evaluate our backyard for a potential pool project, and I was genuinely…read moreimpressed by how thorough and detail-oriented he was. He took his time walking through the space, carefully explaining placement options, layout considerations, and how everything would ultimately look and function. What really stood out was his ability to think beyond the obvious--he brought up several ideas and design elements that I hadn't even considered, which added a lot of value to the consultation. I've met with several pool companies, and Richard is by far the most knowledgeable and thoughtful professional I've encountered. He clearly has deep expertise and takes pride in doing things the right way. I would highly recommend him to anyone considering a pool project. I will post a before and after pic once the pool and hardscape are done

Go with Majestic Pools if you'd like to be cursed at and have legal action threatened…read more The first time I met with Richard Ham (sales rep) at our house, he feigned interest in my newborn daughter and touched her. This made my wife uncomfortable due to the risk of germs and, in my opinion, the creepiness of a stranger touching our baby. We did continue with the company because we didn't feel like starting the search over and assumed that once construction began, we wouldn't be dealing with Richard. I explained exactly what we wanted and even showed him a photo (and explained the size and purpose). The company pulled permits and later sent us a rendering that wasn't what we wanted. I scheduled a follow up meeting to discuss the issue. Richard said he could "squeeze us in" between other appointments. Before he arrived, my wife and I went into the yard to discuss the project. We realized they simply weren't understanding our vision, and it didn't seem worth the time to keep trying to explain it. I was about to text Richard when he pulled up. I went outside to let him know we would not be proceeding with the pool. His response: "Why the f**k didn't you tell me before I got here?" In my opinion, he then stormed off like a child. I reached out to his boss to let him know that such behavior was incredibly unprofessional, and the language was unacceptable. I explained that I am also a business owner and that employees are not just a reflection of the company, but the owner. Instead of acknowledging or addressing the issue, he told me Richard lives in Palm Desert--as if he had made the drive specifically for us and that somehow it would justify his behavior. The owner called me today (a week later), briefly acknowledging Richard's behavior before saying he wants to bill me for permit costs and time. I already paid a non-refundable $1,000 deposit. He told me, "I don't have to let you out of the contract," and said he has legal recourse and could place a lien on my home. He also let me know he would respond to any review I left. At the end of the day, Majestic Pools was hired to provide a service they failed to deliver to our expectations. They also employ a salesman who acts in a creepy and foul-mouthed manner. Even if we had been difficult customers who required more time than expected or had left them high and dry, that still wouldn't excuse bad, unprofessional behavior and now legal threats.

I have used Pure PWR pools on and off for different things over the past maybe10 years? They are…read morewho I call first when I have a pool problem to see if it's something the do. I call them first because I have total trust in them as competent and honest. It feels so good to know you can call someone who will not try to upsell and literally try to find the option that saves the customer money. Many businesses just want to make the maximum profit when actually working in the customers best interest is what brings the customer bank and gets them referrals. Than you Pure PWR pools for the piece of mind.

A couple of years ago I had Pure PWR Pools install a solar pool heating system, and I wrote a…read more5-star review. They did a great job and it has worked well. The company that manufactured (and guaranteed) the rooftop modules, Fafco, went out of business last November. My warranty was with Pure PWR and not Fafco, so I wasn't worried about being left in the lurch. A couple of weeks ago one of the Fafco panels sprung a leak, and I called Pure PWR to deal with it. They sent out a repairman who fixed the problem without needing to replace the damaged panel. Pure PWR didn't charge me a penny for this, because they were honoring their warranty. I'm updating my review here to say how impressed I am with how well they honored their warranty even though the deck was stacked against them. They could have waved their hands and mumbled something about how it wasn't their fault -- which it wasn't -- but that's not what they did. They honored the warranty, fixed the problem, and didn't charge me anything. Yay for Pure PWR Pools.