1. Shockoe Bottom Cleaners and Alterations

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Richmond, VA

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Shockoe Bottom Cleaners and Alterations

3.2 (12 reviews)
Closed • 7:30 am - 6:30 pm

Services - Shockoe Bottom Cleaners and Alterations

Clothing alterations

Clothing mending and repair

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Natale Alterations Express

Natale Alterations Express

(39 reviews)

I gave a Pant for alterations. She did a good job, great value for money. Good interaction. I wish…read morethey are near my home

Returned after 2 years....what in the world happened to this business? I normally work with Natale…read more Today it was her son. Barely spoke to me. I brought in a pair pants and a pair of patchwork jeans jorts. Nothing overly complicated for an experienced alteration. I'd had them alter 8-9 pieces in the past. But this time I barely get in the door and he (owner) lets me know he is just too busy to alter a pair of slacks in the waist and these jeans jorts. His body language and tone surprised me. I wasn't in a hurry to get them altered so I asked him what was the estimated time. That would have been a great question to ask me...patience I have... He says mid October and I say that's fine. What bothered me is he asked me to enter the dressing room and try on the item I needed altered. He gets a woman to come back. She's great! I overheard him telling her that it was too difficult but the lady is pinning me and quite good. He enters the alteration area with comments that clearly let both of us know he doesn't want her to do the job...maybe he is overwhelmed with a heavy workload. He says to me it's not worth the cost to alter the jorts. I state again I am willing to pay for the work done. Do you know he sat 100.00 dollar? I thought before I try on the slacks I'm going to leave and never enter this business again. He may not be aware of his unprofessional attitude and behavior but I hope he understands it's not the money... it's the professionalism and courteous manner he's sadly lacking. Quality is great. Service requested deserves a zero. But out of respect for Natale I'll give 1 star.

Shockoe Bottom Cleaners and Alterations - sewingalterations - Updated October 2026

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