Love going to Kim's to get clothes fixed and altered. She always provides great service at an…read morehonest price! FYI Her new location is 6614 Bethlehem Rd

I met Kim and she was super friendly, very fast, and affordable. I would recommend her to friends…read moreand family.

Irina was extremely attentive and responsive to my needs! I needed a beaded gown altered for my…read moredaughter's wedding day. She took great care with it and went above and beyond to make sure the dress was perfect for me. She is very kind and very considerate of your feelings. Happily referred several others to her and will return for sure!

From the owner: My experience on sewing world is 30 years-it’s mean I can help with very different projects.Each…read morecostumer is unique to work with! You can feel that I’m part of your family-when you come to our alteration studio. Feel free text or call me-I’m on the touch.

Completed a very quick turnaround on a prom dress! It was pricey but expected given the timing…read more Will use them again!

Great service, jeans came back perfectly altered and price was what I expected and very reasonable…read more(quoted beforehand). Will use them again!

Poor Service at 5th Ave Enroute Cleaners (7468 Lee Davis Rd, Mechanicsville, VA)**…read more As a military professional, I rely on a reputable dry cleaning franchise--Discount Cleaners--to ensure my uniforms are properly cared for. Unfortunately, my experience at this particular location has been nothing short of disappointing. I brought in my uniform on a Monday evening and was initially told it would be ready on July 4th. Recognizing that the holiday might affect the schedule, I confirmed and was then told it would be ready on Monday, July 8th. When I returned to pick up my uniform at 4:00 pm, I was informed I should come back at 5:30 pm because "the guy" had not yet dropped off the clothing. I returned again at 6:11 pm--just before the store closed at 6:30 pm--only to be told my uniform was not ready and that I should pick it up the next day, Tuesday, July 8th. The entire experience was highly inconvenient, unprofessional, and demonstrated a clear lack of respect for my time. I highly discourage anyone from trusting this facility with their garments. The service is unreliable, and your time will undoubtedly be wasted. This facility doesn't require a rati

We have twice monthly laundry pickup for sheets, towels,etc. Good service and value for price…read morepaid. Would definitely recommend.

Phenomenal quality of services, as well as courteous and professional customer service…read more What else should one look for in a local shop with expert alterations, pressing, cleaning; all done at a more than fair, incredible price & value, delivered with a rare for today politeness? I can work around their limited hours and it's worth it.

This business does business the way it should be done. Attentive, effective, kind, personable,…read moregreat prices. Everything that I have brought for dry cleaning comes back exactly as I hoped it would come back to me. Thank you!

Natalie always does quality work & they are willing to explain the process on some more involved…read moreitems I have brought in. There is a congenial atmosphere in there & I actually enjoy getting things altered. Deborah O.

I gave a Pant for alterations. She did a good job, great value for money. Good interaction. I wish…read morethey are near my home

Divine Bridal is a part of Lucy's Divine Creation!! Malia is awesome! She basically redesigned my…read moreentire wedding dress!!! No words can describe how beautiful, fantastic, and elegant my wedding was/is! I got married 6 years ago October 5th 2019. You can see the dress I purchased and results on my wedding day!!! Perfection can't describe the result!!! Forever thankful!!!

From the owner: We feature the newest 2026 designer gowns, custom-made wedding dresses, jewelry, veils, and shoes…read more We offer high-quality styles at affordable prices, along with expert alterations by Designer Maliah of Lucy’s Divine Creations, backed by 30 years of experience. She is currently a 5 star business in Richmond, VA. Find your perfect bridal look at Divine Bridal Co. From basic alterations to fully custom gowns, we bring your vision to life — all at prices you can truly afford.

Gives us a great deal and fixed my work jacket. The inside lining was longer than the outside…read morematerial..

Never had a problem for over 10+ years. This the only cleaner I use. The turnaround for my clothes…read morequick and fast.

Got a bridesmaid dress altered here. Straps were altered unevenly. When I picked up the dress, I…read moreasked if I could try it on to make sure it fit correctly. Owner became offended and told me that customers never ask to try their clothes on. There was also a stain that was not there beforehand and she insisted that it was stained when I dropped it off. Honestly I'd probably go somewhere else for alterations.

Earlier this month, I had 5 pairs of pants hemmed. When I tried them on at home (after the…read morealterations), all five pairs of pants were too long and were dragging on the ground. I wore them with the exact shoes they were measured with and I did not wash or wear any of the pants. I brought all five pants back in the store and spoke with the owner directly, telling her that all five pants were too long and they were dragging on the ground. I asked if I could try them on and show her. She said that if the pants were too long, then it must be because I wanted them to be long. I said, "No, you have hemmed many of my pants and you know I do not like them that long." I asked again if I could try them on and show her. She said "No, it doesn't matter. I don't make mistakes. YOU must be the problem." She refused to even look at the pants, so I left. BEWARE! I have taken my alterations to Shockoe Bottom Cleaners with a total of ~15 pairs of pants to be hemmed over the past 18 months. I chose them because they are close to work. I have never had a problem with them prior to this week - they are usually very nice, as I am a regular. I feel a true measure of a store's integrity is how they view customer service and if/how they try to please their customer. I am a regular (they know me by face) and they still refused to treat me with respect. It is a shame because now they have lost me as a customer. (I cannot speak on behalf of their dry cleaning services, although they seem reliable.)