My daughter had her bridesmaid dress altered. It was such a great experience! The shop was…read moreinviting, the owner was so friendly and her work was AMAZING!! My daughter was so happy!

I went initially to FT because of reviews on Yelp.I had curtain for 1 window,1 T…read more shirt and 1 shirt -- the scope of work was just to hem the pair of curtains,take in sleeve on t shirt,hem sleeve and take in sleeve on shirt.The bill on curtain was $80 alone...I questioned it after paying and leaving.Called Ann's in Bon Aire about curtains inflated price? Ann's said there price would be $50 --could be less just need to take them to shop.With this news I called FT ON phone and disputed the price and then FT the conceded that she would match the $50.Why the two prices...the price when I called her out,and the price when I don"t?? It's not like there was only a few dollars difference.

My granddaughter was very happy with the alterations done on her homecoming dress. It was ready…read morewhen promised. I would definitely go here again if I needed clothing altered.

Brought in 6 curtains to be taken up waited 2 weeks picked them got home 5 curtains dragging the…read morefloor took pics went the next day spent 1hr dealing with the owner she is telling me it's my fault I left the curtains with her came back the next day and picked them up I needed these curtains for a house warming party. Took the curtains to another alteration place the owner stated that they were all different lengths she correctly fixed them . Stay away from this place worst customer service. Will tell all family and friends to stay away and will post on all social media.

I recently brought a long dress to be altered for a wedding. Excellent professional tailoring with…read moreattention to detail. Highly recommend Patti P! Thank you!

Had used in the past for some business clothes and all was fine --mainly pre covid era-- and maybe…read moreonce or twice in a pinch since. So With most recent visit I had a pair of pants sewn up and all looked fine upon pick up --wore once and tear was back again and in same spot . And all within the course of 5 days from date of pick up I Took back in and said they would fix @ N/C . Due to recent ice storm they were a few days late on finishing .I stopped in to get on my way to a Dr appt nearby and told me to come back later not done or had moved me to the bottom of the urgency pile . I did and not so much as I am sorry- thanks - can we offer an discount on next project etc with my return later that afternoon to get these . Seemingly no care or thought about there issue . All too many times these days Companies have seemed to have lost their drive to go the extra mile / over and above's / offer of apologize etc. Still very disappointing from a spot that garners such high praise online and with news articles etc. that they have posted in lobby. I will look to other spots in moving ahead as life is all about choices .As I will not be choosing them again .

I've gotten a few pants taken in here. Mone is great! I really never thought about getting my…read moreclothes tailored so they fit perfect, but I started with one pair of pants and I'm hooked. Becuase I've only needed minot adjustments, it's taken less than 10 minutes for her to pin my attire to the needed measurements. AND, when I got my items back I couldn't even tell where the adjustments were made so it looked super natural. Can't speak too much to turn around time, I dropped stuff off before a vacation and picked them up when I returned. I would call first just in case she's closed/on vacation.

Quick, Easy, & Affordable…read more I brought some jeans to get hemmed, and the whole process took maybe 2 minutes. Turnaround time was about 3 days. The total for 2 pants with a regular hem was $30. I had never been to a tailor before this, so I was a bit nervous going in; however, the staff was super kind and made the whole thing super comforting & inviting.

Kim did the BEST JOB! She achieved the impossible with my bridesmaids dress with just a week until…read morethe wedding. She was the only tailor who would accept my requests and did them on time to perfection. Her price was also totally reasonable. I will be going to her for everything!

I had a last minute request during a busy time for the store. She accommodated me and did an…read moreEXCELLENT job with my alteration. I will be back and will recommend her to friends and family

I had two wedding outfits for my sons that needed to be altered last minute. My one son is a…read moretoddler and the other is a baby so fitting them can be trickier at times. Mary was so great with my kids! She was able to coax my toddler into trying on his outfit so she could measure and pin him. She was fantastic with my baby and was making him smile and laugh while she pinned him. Only downside is she does not take credit cards, only cash, check or Zelle and at the time the Zelle account she uses wasn't working. Price for rush alternations was pretty fair. I needed her to hem both the pants and sleeves of both outfits and take in the waist for of my older sons' pants. With rush costs it was about $90.

I've been going to Mary for years (since I was a recommended to have my husband's suit altered for…read morea wedding). Since then, I take everything there and she always does an outstanding job. They give fair prices for the work they do and always get it done when you want, even if you have to pay a few extra dollars to have it sooner. I highly recommend since I've always been happy with their work!!

Natalie always does quality work & they are willing to explain the process on some more involved…read moreitems I have brought in. There is a congenial atmosphere in there & I actually enjoy getting things altered. Deborah O.

Returned after 2 years....what in the world happened to this business? I normally work with Natale…read more Today it was her son. Barely spoke to me. I brought in a pair pants and a pair of patchwork jeans jorts. Nothing overly complicated for an experienced alteration. I'd had them alter 8-9 pieces in the past. But this time I barely get in the door and he (owner) lets me know he is just too busy to alter a pair of slacks in the waist and these jeans jorts. His body language and tone surprised me. I wasn't in a hurry to get them altered so I asked him what was the estimated time. That would have been a great question to ask me...patience I have... He says mid October and I say that's fine. What bothered me is he asked me to enter the dressing room and try on the item I needed altered. He gets a woman to come back. She's great! I overheard him telling her that it was too difficult but the lady is pinning me and quite good. He enters the alteration area with comments that clearly let both of us know he doesn't want her to do the job...maybe he is overwhelmed with a heavy workload. He says to me it's not worth the cost to alter the jorts. I state again I am willing to pay for the work done. Do you know he sat 100.00 dollar? I thought before I try on the slacks I'm going to leave and never enter this business again. He may not be aware of his unprofessional attitude and behavior but I hope he understands it's not the money... it's the professionalism and courteous manner he's sadly lacking. Quality is great. Service requested deserves a zero. But out of respect for Natale I'll give 1 star.

Always excellent! You can count on them to do it fast and correctly! Have been going here for years.read more

Excellent tailor. Good price for great work. She is quick and very talented. She can work with any…read morematerial and has a lot of experience