Natalie always does quality work & they are willing to explain the process on some more involved…read moreitems I have brought in. There is a congenial atmosphere in there & I actually enjoy getting things altered. Deborah O.

Returned after 2 years....what in the world happened to this business? I normally work with Natale…read more Today it was her son. Barely spoke to me. I brought in a pair pants and a pair of patchwork jeans jorts. Nothing overly complicated for an experienced alteration. I'd had them alter 8-9 pieces in the past. But this time I barely get in the door and he (owner) lets me know he is just too busy to alter a pair of slacks in the waist and these jeans jorts. His body language and tone surprised me. I wasn't in a hurry to get them altered so I asked him what was the estimated time. That would have been a great question to ask me...patience I have... He says mid October and I say that's fine. What bothered me is he asked me to enter the dressing room and try on the item I needed altered. He gets a woman to come back. She's great! I overheard him telling her that it was too difficult but the lady is pinning me and quite good. He enters the alteration area with comments that clearly let both of us know he doesn't want her to do the job...maybe he is overwhelmed with a heavy workload. He says to me it's not worth the cost to alter the jorts. I state again I am willing to pay for the work done. Do you know he sat 100.00 dollar? I thought before I try on the slacks I'm going to leave and never enter this business again. He may not be aware of his unprofessional attitude and behavior but I hope he understands it's not the money... it's the professionalism and courteous manner he's sadly lacking. Quality is great. Service requested deserves a zero. But out of respect for Natale I'll give 1 star.

Fast and efficient! I've taken my clothes here several times and am always impressed by how quickly…read moreand efficiently they work. The staff is friendly and eager to help. Be aware that they only take cash or check! No credit cards or Apple Pay here!

He is fast, reasonably priced, and quality work! Thank you for doing a great job! Never retire!read more

My daughter had her bridesmaid dress altered. It was such a great experience! The shop was…read moreinviting, the owner was so friendly and her work was AMAZING!! My daughter was so happy!

I went initially to FT because of reviews on Yelp.I had curtain for 1 window,1 T…read more shirt and 1 shirt -- the scope of work was just to hem the pair of curtains,take in sleeve on t shirt,hem sleeve and take in sleeve on shirt.The bill on curtain was $80 alone...I questioned it after paying and leaving.Called Ann's in Bon Aire about curtains inflated price? Ann's said there price would be $50 --could be less just need to take them to shop.With this news I called FT ON phone and disputed the price and then FT the conceded that she would match the $50.Why the two prices...the price when I called her out,and the price when I don"t?? It's not like there was only a few dollars difference.

Best tailor in RVA bare none. Whether it's alterations on a suit, jacket or dress or something…read moredifferent like my son's basketball pants that were too big, Sal at Vincent's is the best. My son goes to Benedictine so even things like sewing a name tag onto a uniform is a piece of cake. Could not recommend this business more!

I've been going to Vincent's for at least 5 years. Mostly tailoring of suits, sports coats, and…read moreslacks. Recently added shirts as I've lost some weight and the "off the rack" tailoring just doesn't do it anymore. Very old-school layout at the top of the stairs in the Libbie-Grove area, but the folks are always nice, professional, fairly priced, and timely on getting my clothes back to me. I live in the Oakwood-Chimborazo area of Richmond and would not take my tailoring to anyone else. Highly recommended.

Cindy is a life-saver! Took her a botched job on a dress/skirt alteration for my wedding rehearsal…read moredress and she fixed it promptly, affordably, and it's even BETTER shape. I wish I had her do my full dress alteration! Thank you Cindy!

Went to get my suit altered. The services was extremely pricey and work was incorrect. Would not…read morerecommen.

Trinh's great! I've gone to see her twice for short-notice tailoring…read more The first time was for a suit w/ pants and a shirt; I'm a shorter guy, so I had to buy everything a size larger and get it tailored down to fit. She had everything looking perfect in two weeks! The second time I went to see Trinh was for a shirt that I had assumed wouldn't fit based on past experiences at clothing stores. We tried it on, and she told me straight away that it fit about perfectly and we wouldn't need to do anything. We had a nice chat and I went on my way. She knows what you need to do, knows how long it will take, and has your clothes fitting perfectly on time. Plus, my first alterations were for a wedding, and I got several compliments on the suit!

Too expensive and condescending. I brought a top in for alterations and she pushed it aside saying…read morefirst of all it needs to be washed. I told her it was washed and then she quoted a price of $100. Hard pass!

I had two wedding outfits for my sons that needed to be altered last minute. My one son is a…read moretoddler and the other is a baby so fitting them can be trickier at times. Mary was so great with my kids! She was able to coax my toddler into trying on his outfit so she could measure and pin him. She was fantastic with my baby and was making him smile and laugh while she pinned him. Only downside is she does not take credit cards, only cash, check or Zelle and at the time the Zelle account she uses wasn't working. Price for rush alternations was pretty fair. I needed her to hem both the pants and sleeves of both outfits and take in the waist for of my older sons' pants. With rush costs it was about $90.

I've been going to Mary for years (since I was a recommended to have my husband's suit altered for…read morea wedding). Since then, I take everything there and she always does an outstanding job. They give fair prices for the work they do and always get it done when you want, even if you have to pay a few extra dollars to have it sooner. I highly recommend since I've always been happy with their work!!

I had a last minute request during a busy time for the store. She accommodated me and did an…read moreEXCELLENT job with my alteration. I will be back and will recommend her to friends and family

Kim did the BEST JOB! She achieved the impossible with my bridesmaids dress with just a week until…read morethe wedding. She was the only tailor who would accept my requests and did them on time to perfection. Her price was also totally reasonable. I will be going to her for everything!