Is it weird to have a favorite dry cleaner? Because I certainly do. Me and my husband have been…read morecoming here for almost 5 years. These people are the best, Joseline the young lady that works there is so sweet. Their prices are amazing and my clothes always looks like new when I pick it up.

Had my big, fat, puffy to-big-for-the-wash comforter cleaned here. Took it in on a Saturday…read moremorning. On the following Thursday it was ready for pick up. The fresh comforter was draped over a hefty hanger, enveloped in plastic ready to go to who knows where for the summer, cause it takes up too much space to hang in a closet. Great job on their end, the rest is on me...

Superb and highly professional service. Staff is extraordinarily courteous and very timely with…read moreservice. Only cleaners in the West End of Richmond that we would consider using!!!

I have been going here or alterations and dry cleaning for over 3 years now and I would not trust…read moremy dry cleaning and alterations with anyone else. My first visit I needed measurements for a Sari and while some places charge for this service they offered to do this for free for me. The staff is always friendly and learned my name after only a few visits. I am short so every pair of pants I buy needs alterations and every time they have come out perfect. While this place may be on the higher end price wise I am a firm believer in "you get what you pay for", and the Village Clears place has never disappointed.

Nice work Reasonable price but sometimes varies widely…read more Very busy with lots of customers

Everything. They fit all my suits and pants with perfection. And they are QUICK when dry cleaning…read moretoo

I love this dry cleaners. Reliable. Good quality work. Top notch. For me it's the only cleaners…read moreI'll be going to.

A very courteous owner and a nice pressed shirt at a fair price makes Sandston Cleaners a good…read moredeal. Only minor drawback is they are only open MWF and Saturday morning. Not a big deal really.

I was staying in town and my hotel did not offer laundry facilities. Moizelles wash and fold…read moreservices were convenient! I dropped off a bag of laundry when they opened at 8am and it was ready for pick up by 2pm. It did cost about $22 for a load, but it was convenient for travel. Friendly and fast.

If you want to drop off laundry and pick it up in a timely manner for a reasonable price go to…read moreMoizelles. I have a massive comforter that I couldn't wash on my own, and some linens backing the laundry up. My husband found this place and I have been pleased each time with the result after sending our linens in. I have even considered just dropping off all of my laundry because it is so reliable. I researched other cleaners and also those app services. You know what you're getting when you go to Mouzelles. Experience and quality. It's also a historic Black owned business that's been around, I think, 100 years. I am very happy to be supporting this Richmond institution.

Got a bridesmaid dress altered here. Straps were altered unevenly. When I picked up the dress, I…read moreasked if I could try it on to make sure it fit correctly. Owner became offended and told me that customers never ask to try their clothes on. There was also a stain that was not there beforehand and she insisted that it was stained when I dropped it off. Honestly I'd probably go somewhere else for alterations.

Earlier this month, I had 5 pairs of pants hemmed. When I tried them on at home (after the…read morealterations), all five pairs of pants were too long and were dragging on the ground. I wore them with the exact shoes they were measured with and I did not wash or wear any of the pants. I brought all five pants back in the store and spoke with the owner directly, telling her that all five pants were too long and they were dragging on the ground. I asked if I could try them on and show her. She said that if the pants were too long, then it must be because I wanted them to be long. I said, "No, you have hemmed many of my pants and you know I do not like them that long." I asked again if I could try them on and show her. She said "No, it doesn't matter. I don't make mistakes. YOU must be the problem." She refused to even look at the pants, so I left. BEWARE! I have taken my alterations to Shockoe Bottom Cleaners with a total of ~15 pairs of pants to be hemmed over the past 18 months. I chose them because they are close to work. I have never had a problem with them prior to this week - they are usually very nice, as I am a regular. I feel a true measure of a store's integrity is how they view customer service and if/how they try to please their customer. I am a regular (they know me by face) and they still refused to treat me with respect. It is a shame because now they have lost me as a customer. (I cannot speak on behalf of their dry cleaning services, although they seem reliable.)

Amazing service! My wife had our 3 child and having the Wash & Fold service during this time has…read morebeen a great help

We moved to Richmond two and a half years ago. We have been using them for pickup and delivery for…read morethe whole time since then. They have never lost anything. The laundry and dry cleaning are both excellent. Their pricing is extremely reasonable given the excellence of their service. We have found their customer service to be courteous and responsive always. They run an excellent business.

I came back to Best, my cleaning perfect, Andrew took time to explain , the service, so honest, I…read moream a return customer, now I bring shoes, real thrilled to have a great cleaner and shoe repair

Great service and always ready when I need it! I work long hours and need my professional clothes…read moredry cleaned and ironed in a short amount of time and Best Cleaners is very speedy. Staff are always very friendly and helpful AND they have reasonable prices. Would recommend to friends and family!