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    Ship My Deal

    5.0 (2 reviews)
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    2 years ago

    I have been storing goods in their warehouses for 3 years, the service is professional, courteous, fast and professional.

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    11 years ago

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    Silverhawk Self Storage

    Silverhawk Self Storage

    (248 reviews)

    $$

    We had a great experience at Silverhawk Self Storage! Rebecca was incredibly helpful and took the…read moretime to provide us with all the information we needed to choose the right storage unit. She was friendly, knowledgeable, and made the entire process easy and stress-free. Everyone we interacted with was welcoming and professional, and the facility was clean and well-maintained. We highly recommend Silverhawk Self Storage and truly appreciate the excellent customer service!

    Whole new staff but it feels kind of corporate now when I went in there today normally I can go in…read morethere and kind of chitchat for a bit and even though they're working you know the chitchat along with you so it makes it fun to visit Storage. Like how often can you say something like that lol but Amy's gone now and the new staff is very nice very polite all smiles very pleasant looking all that good stuff. But the one who I like the best is the redder hair kind of blonde red she is super personable but I want to see more of that chitchat kind of like small business friendliness but since they're all new I know that they're probably all training and everything but hopefully I'll be able to get that rapport going with the new staff and that they feel comfortable enough to chitchat and be more personable. But I would say that the blonde red hair girl is the one that has the best temperature in the room. So I don't come often but hopefully next time I see them I can chitchat with them a little bit kind of make it a fun experience again! I drive an hour away because the pricing is good and the facilities are clean and I enjoy my interaction when I come by.

    Extra Space Storage - Beauty Image

    Extra Space Storage

    (37 reviews)

    I am extremely disappointed with my experience with Extra Space Storage facility and feel compelled…read moreto share my concerns. Last year, in August 2024, I rented a 10x10 storage unit for $124.20. By the end of my lease, just over a year later, my bill had increased to $236.20. It is unacceptable that the rent for my unit was raised every 2-4 months, under the justification that your rates were "matching current market rates" -- a claim I believe to be inaccurate. In comparison, locally owned storage facilities typically adjust rates annually or every other year, not multiple times within a single year. Additionally, upon moving out, I discovered that the walls of my unit were marked as 9x10. I signed a contract for a 10x10 unit, and I believe I am owed a refund or adjustment if the unit I rented was indeed smaller than advertised. Between the continuous, frequent rate increases and the inaccurate unit measurements, I am extremely dissatisfied. I intend to report this matter to the Better Business Bureau and seek clarification regarding any refund or adjustment owed. Given the issues I experienced, I consider my time with this storage facility a regrettable use of a year, and I will not be returning as a customer ever.

    ROBBERY.... If you think your stuff is safe at any Extra…read moreSpace Storage BEWARE. Our son was robbed at a extra space storage 2 weeks before,my unit was robbed in Temecula. I received a call from Sasha, to let me know my unit (inside) had been broken into and that they drug my safe out into the hallway and cut it apart. NO ONE HEARD OR SAW ANYTHING. NO SECURITY. After we met with the detectives, we came to find out this is not the first time this storage facility has been hit. Hint NO SECURITY!!! The day after the robbery, I received a call from Tricia (manager) to tell me that my payment needed to be paid and that they had a rate increase and she would be KIND ENOUGH TO WAIVE THAT FEE. How generous!!! Is this a coincidence or an INSIDE JOB??? I spoke to the District Manager Michael and he had the same attitude, NOT EXTRA SPACE STORAGE'S PROBLEM. Pass this on, so that people are aware.

    Ship My Deal - shipping_centers - Updated October 2026

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