Just had a fabulous facial with Maddie! My skin had that tired winter look to it before and it…read morelooks amazing now! My skin feels so soft and glows :). I highly recommend Radiant Beauty!

I had a lash lift, tint and brow tint. Maddie did one of…read morethe best lash lifts I've had!! Tint color was perfect, I'll definitely be back.

WARNING! PLEASE DO YOUR RESEARCH!…read more I never imagined I'd be writing a review like this, but I feel a responsibility to share what happened to me at Indulgence Med Spa so that no woman ever goes through what I had to. I went in for (what should have been) a routine laser hair removal appointment. Instead, within hours, my legs were burning, blistering, scabbing, itching, and there was raw skin exposed. I was in agonizing pain with severe, second-degree burns all over my legs. I'd like to preface with the fact I had gone to get 10 laser hair removal sessions at multiple different med spas before this incident, without ever facing any issues. I also do not have "sensitive" skin. After seeing my legs after the incident for the first time, the laser technician immediately started crying in front of me and looked mortified. She referred me to the owner, Anu, who also teared up and said she couldn't imagine something like this happening to her daughter. I thought they had empathy, but unfortunately, I was wrong. As an insincere apology, the spa offered me some ointment, red light therapy for the intense scarring, and other services from the med spa - but the reality was that I was the one dealing with the physical damage, the emotional toll, and the financial burden of trying to heal. Not to mention this forced me to commute back into the med spa, incur additional transportation costs, use PTO, and constantly be reminded of the incident. I had to beg for weeks to get a simple refund on the appointment, to the point my mother had to get involved because she was so livid with their lack of accountability. They gaslit me for months, saying "it will be better in two weeks", "it will be healed in a month", "it will be gone next time you come in". It is almost two years (and thousands of dollars) later and I am still not fully healed. The laser technician was undertrained. The laser machine ran out of coolant and beeped the entire appointment, but she still continued my treatment. I was told that the technician who performed the treatment had been let go, but I later learned from others that she was still working there. I even saw her there myself when I came in for a rescheduled red-light appointment, which confirmed they were lying about letting her go and just scheduling her when I wasn't coming in. The months that followed were some of the hardest I've experienced physically and emotionally. I spent thousands of dollars out of pocket on dermatology visits, prescription creams, healing products, and treatments trying to repair the damage. I am not someone who cries easily, but for months I cried every single day. Every time I looked in the mirror or caught a glimpse of my legs. When I thought about the possibility of these scars being here on my wedding day. One day at the gym, someone I didn't know asked me if I was a burn victim. I can't describe how humiliating that felt. This led to further expenses, as I had to buy more clothing to cover my legs due to insecurity and embarassment. I looked into some of their other reviews, and unfortunately, it seems like this has happened to a lot of people - not just me. This entire experience left me feeling drained, embarrassed, and ignored. A cosmetic treatment that was supposed to improve my confidence instead left me dealing with over a year physical healing and emotional distress. There are so many great, ethical med spas in the area run by trustworthy staff. Please do your research and give one of them the business instead.

Stay away!! The laser technicians have no clue what they're doing. I went in for laser tattoo…read moreremoval. They used a setting that was way too high. It caused extreme blistering, hypopigmentation, and discoloration. I'm sad about how long this damage will last. Please avoid for anything laser related, but honestly probably better off avoiding this med spa entirely. Edit 2/6 for more context: I bought a 3 pack of sessions and started my first early spring of 2024. At that point we walked through some waivers and information about the process and post care. I shared that I was not aiming for full removal but just wanted to lighten a little so I had more options to rework the tattoo. The first session must have been a much lower setting, it healed fine. My next session was a couple months later in the summer. The blistering was awful, but I wrote it off as maybe I had done a worse job of keeping the tattoo cool after given the heat wave that was going on (note I stayed inside and kept it out of the sun, but idk body heat in the summer). This photo was after my 3rd session. The second and third sessions they didn't ask me anything about how my healing progress went, what my goals were, or any assessment of the area. I had no idea how much they were increasing the laser by. None of the process was clear to me in the following sessions. Maybe I should have asked more, but I think that's more so their job, as this is my first removal process and I'm still learning. I cropped this picture to show less of my body, but the discoloration here is extreme and definitely outside of normal circumstances. As soon as the laser went close to the large discolored splotch, there was a flared up burning sensation across a large area. Kind of like a splash effect. I think it should have been obvious at that point to anyone who is versed with laser technology that it was too much. They continued to go over everything at that level of intensity multiple times when we should have stopped entirely or turned down the intensity. It's hard for me to give them too much benefit of the doubt, because as the client I was just trying to calm down despite the pain. I've learned a lot since, and wish I had spoken up for myself. But I just didn't know better, but they should have. I've had to follow up with professional dermatologists which I should have done in the first place. This will make healing/reworking/covering up the tattoo much worse than if I hadn't lasered at all. When in the first place, I didn't hate the tattoo. I was not in a rush to get it fully removed. Which I clearly communicated in my first session. Sorry to be a hater, but it's just really sad for me because it's kind of this haunting reminder on my body. Also they push everyone to leave a 5 star review before leaving/on the way out. I'm sure not everyone who has left a review has had as bad an experience as me. But take the reviews with a grain of salt.

Andreza is the best at what she does! I don't think I'll ever have anyone else do my Brazilian wax…read more Along with her spa being extremely clean I actually really enjoy coming here because it's very comfortable

Andreza gave me an amazing brazilian wax, her spa is beautiful and clean, and her prices are very…read morereasonable. I would go to her over European Wax any day. You can text her # to make an appointment!

Came here per recommendation of my friend for threading and I definitely will come back. Was quick…read moreand I had the arch that I wanted. Other threading places are getting more expensive so I'm glad I came here, quality and worth it!

Been coming here for years but lately it seems all the good eyebrow technicians have left. This…read moretime I had a new lady (to me) who I explicitly told that I wanted a "light cleanup only" multiple times before she started yet she still ruined the thickness of my eyebrows. Her rationale was "I just gave you shape"...I didn't ask for her to shape them. I asked for a simple cleanup. Not sure if I'll be going again but strongly recommend that the salon train their staff to follow customer directions.

This is a review for Carrie Kenyon. I also fell for her scam. Like many others, she cancelled on me…read morejust hours before my appointment claiming to be sick. Luckily, I only paid $3 for the groupon so I'm not losing much. She has no respect for other people's time. There's no way she's sick THAT much. If she really is, then she needs to find another business where she doesn't deal with clients so closely. I won't be rescheduling.

Got a wax with Britney yesterday and it was awesome. I used to go to European wax center, but I…read morehated how rushed my appointments were and how I was sent home with pieces of wax still on me. I decided to go out on a whim and buy a groupon for Simplicity Salon. I am SO glad I did. Britney was awesome and talked me through everything, she made it so much less awkward. She is also a perfectionist and made sure everything looked proper. I cannot wait to return in 6 weeks. On a side note- they were doing road work nearby and a lot of streets were blocked off. I was about 10 minutes late to my appointment and they were so understanding and polite about it. I know many other places would've cancelled or rescheduled me for being late.

Sitha rents a room here at the salon. She can be contacted by IG or FB. Let me tell you, this is…read morethe best eyelash service in Lowell ! The best I've ever had! These lashes are comfortable, and last longer than any other lash extensions that I have had. I would recommend lashes by Sitha to anyone considering eye lash extensions. Sitha only works on the weekdays but also works around my busy schedule to fit me in, even when I change times on her last minute. The relaxing environment that is provided when I am getting my lashes done is something that I look forward to as soon as I make my appointment. I always leave my appointments feeling beautiful and satisfied with my lashes! You can find her work here, http://instagram.com/sitha_lash

Heather is fantastic!…read more I left the design up to her, just said that I like the dotted lines and rococo sort of features I'd seen her do, and she produced just the sort of thing I was hoping for. She's super friendly and helpful, and the whole experience was wonderfully pleasant overall. I highly recommend Heather for any henna needs!

Heather was an amazing, personable, friendly, inclusive woman who gave me and my boyfriend the most…read morebeautiful two piece hand henna for our anniversary. 10/10 would recommend

I have been to a few other hair removal offices - I do not need to look any further. Not only have…read moreI seen results in three months -- JoAnn is professional, gentle and really knows what she is doing. It was clear to me that she is a registered nurse in addition to being a professional in laser hair removal and electrolysis. Her office is super clean and organised. She is direct -- she let me know what she could and could not do for me and what I could expect. Her honesty is refreshing. I have seen significant results (in three months with JoAnn vs. 10+ months at two other places) and I am really happy that I found her.

I highly recommend Joanne for electrolysis or laser. I've gone to her for both-excellent results!!read more