I've been here many times and the owner has always done a great job, but the girl who did my brows…read moretoday, messed it up..half of my eyebrows is missing and it's uneven. Shilpa please don't let her touch another person's eyebrows. You're going to lose customers!!

I've had my eyebrows done here many times. They always do a beautiful job at a fair price and they…read morework quickly so the wait is never too long.

Great skin care and waxing service. I've used this for leg waxing, and have been very happy.read more

Dee is Ah-Mazing! Her facials will make you melt, and your skin glow. Her waxing is impeccable. Her…read morespace is warm and cozy. 12/10 would recommend.

Originally I was looking for a place for a relaxing massage and then stumbled upon their body wraps…read moreso decided to try it out. The Guava Goddess wrap was as relaxing as it could get with the soft dry float at the end. Jillian made me feel comfortable and beyond relaxed from the moment I arrived til I left. The entire place gives off zen vibes and I can't wait to go back to get a massage or any of their other services.

I had an amazing massage plus scalp massage by Diane. The salon is located in a beautiful house…read more Spa was clean. After the massage I was invited to sit in their relaxation room and given a delicious homemade scone!

Realllllly liked this place and wish there was one next to my home in DC!…read more I didn't have high hopes for a spa in a strip mall but wow, once inside it did not feel like we were in a strip mall! The attendants were so nice and accommodating and they have your locker personalized with your name on the outside and robe and slippers on the inside. Tea selection was great and nice touch with the warm neck wraps. The true winner and standout was my masseuse, Wes, what a gem! My cousin and I both had him back to back and he is very talented!! Really gets in there and listens to the client. I would love to go back to him every week!! Thank you again for being so good to us!

Awesome I had an…read moreexcellent facial. The vibe is so calming it's hard to not relax. A perfect retreat for a me day! Self-care is the best care. I had an age defense facial by Camdyn-I highly recommend her!!

I have been to Hidden Gem many times over the past few months for both lashes with Pallavi and hair…read morewith Lana and every visit is the same: high-quality service, very calming atmosphere, spotlesslessy clean and extra touches that go above and beyond like warm towels and soothing music. Just a great all around experience each time.

AMAZING. This was my first facial and now I'm worried the bar is set too high that nothing else…read morewill compare. Laura was so friendly, she explained everything in the beginning and answered any questions I had throughout the hour. I was so relaxed afterwards I could have fallen asleep as soon as I walked out the door. The name Hidden Gem couldn't be more accurate!

I got my lashes done for my wedding here. I had never had them before and I got the classic lashes…read more I was so nervous because i typically like a very natural look. Diva and Ashley listed to what I wanted and asked all the right questions. They were super warm and friendly. The lashes ended up being slightly longer than I was comfortable with and Diva fixed them on the spot. I love how they came out and I would definitely come back her.

From the owner: A comfortable and friendly atmosphere where everyone is treated with respect, courtesy and…read moreprofessionalism. High end cosmetics and make-up available. Professional Services: Velashape lll cellulite treatment, tatoo removal, laser hair removal, nails fungus removal, acne facials, fine line/wrinkles reduction, eyelash extensions, microblading and more....

I've never gotten any hair removable procedure before so I was a little skeptical about my first…read morevisit. Surinee is exceptional and answered all of my many questions. She did a wonderful job. All the equipment is clean, and brand new! My skin looks and feels amazing!

Great experience! Incredibly friendly staff and very helpful for my first time. Competitive…read moreprices, Very clean and cautious due to COVID. Going back for my third round and loving the results so far. If you needed to get laser hair removal- this is it!

Nice atmosphere, quick and plenty of open appointments! Consistently pleased with the cleanliness…read moretoo. There are student and military discounts too. Alexis in particular is great to see. She's fun to chat with and quick (quick being important when you're getting hair yanked out).

Went in to get my eyebrows done. Had stopped going there and went to Newton instead because Jess…read morehad totally cut a strip out of my eyebrow last time. (Like 6 months ago). So I decided to try it again. I walked in and she's wearing 2 masks and is super awkward and smells like smoke like usual and she asks me if I am using retinol. I have been using it for ages and never had an issue. Tells me she can't do my eyebrows and that's it. Thanks and goodbye. She could lose her job if she did it. I have to be off retinol for three months in order to get my face done. I told another European wax i had been on retinol and they said it was fine. This is absurd and I will never go back again.

Abrianna is great! Very professional, knowledgeable, and a pleasure to talk to. I highly recommend…read morescheduling an appointment with her! Clean facility and accommodating staff who offer educated and honest opinions.

if you show the slightest interest (like inquiring from an instagram ad) be prepared to receive…read moretext after text and call after call. if you're busy and can't answer a call they will immediately call back that same minute, even calling from multiple numbers. i received 12 calls in 3 days, very unprofessional in my opinion.