No one wants to talk about this but here we are. Prior to waxing the city I'd done waxing twice…read more Both were even less pleasant than a transvaginal ultrasound at the obgyn as it was equally exposed and embarrassing but with far more pain. Waxing the City was the first time I'd done waxing without the strips of cloth that felt like they were ripping off layers of skin along with my dignity. I love the wax-only method and have found the whole experience less painful and everyone who works there has done a great job. Sure, I wish they handed out wine before going in but considering the intimate experience I've been impressed. Highly recommend for service from front desk to the folks on the table. I've been happy every time. Even the time I went through the agony and the boyfriend's flight was delayed two weeks. Just kidding he will never stop hearing about that. The folks here know their work. You won't regret it.

Visited for the first time and Serena is FANTASTIC. I've gotten about 4 Brazilian waxes and they've…read moreall been pretty painful/long lasting. I was at EWC (another waxing facility) and had to take a few breaks bc the tar they use is insanely painful. This places uses a much softer hard wax and I was out in 20m. I felt ZERO pain the whole time. Great experience from the minute you walk in until you leave. Finally found my places!

I'm so grateful to Skin Studio for the care and support I received during my acne journey…read more From time to time my skin is still acne-prone, but with the right home care and regular visits for facials, I see a great improvement. My skin is calmer, clearer, and I feel much more confident. Thank you for your professionalism, patience, and truly caring approach - it made all the difference

I have been a client of Skin Studio for over 10 years now. I have seen Adriana and Irina and both…read moreare incredible at their work. They are truly so knowledgeable about skincare and have helped keep my skin acne free. It's a 10/10 experience each time.

I decided to get my eyebrows done before my sister's wedding. Thank goodness for Jit! I asked for…read morehelp making my eyebrows look even and similar and she did a great job. I would absolutely go to them again. I also watched Jit do another person's eyebrows and they were incredible.

I went as a walk in. Waited less than 5 minutes to be served…read more Personally I hate threading. But for me it lasts about 4 months whereas waxing only lasts about a month. So I endure the misery of threading. My biggest gripe is that they didn't ask me about the shape of my eyebrows. Maybe I'm old fashioned but I like to keep my eyebrows rounded. But they gave me those sharp angular lines that every twenty something girl has. Which look a bit silly on me.

I went to Skylar at the Natick location for coolsculpting ,she is amazing at her craft ,it was my…read more3rd session and she makes you feel comfortable and welcoming ,she makes the experience wonderful ans I definitely recommend going to her for this procedure,

Kimmie at the Natick location is the best. She is so careful with her procedures, taking time to…read moremake sure it's done as the customer wants. I highly recommend her!

Kathy is AMAZING! She knows her craft and offers the best advice and options for optimal results. I…read moream so happy with her recommendations and looking forward to future treatments.

Kathy Nash is an absolute professional with so much knowledge in this industry. love love love my…read moretreatment!! a customer for life!!

LGBTQ+ friendly safe space. Very fast and thorough. I have…read morehad a lot of electro over the past 10 years and this is the most progress I've had.

Lana is amazing! I have been seeing her for more than a year, and I couldn't be happier with the…read moreresults. She treated my face and underarms. Electrolysis isn't a painless procedure, but because Lana works so quickly and efficiently, it feels much more comfortable than you'd expect. She is professional, gentle, and makes every appointment comfortable. Highly recommend!

This is now my third visit to Skin Tight Med Spa, and I am thoroughly impressed and ecstatic with…read moremy results. I have worked with a few different technicians now, every one being very knowledgeable and professional. Before the start of every appointment, I was prepped with what to expect and also given a thorough run down of aftercare/in-between appointment maintenance. I also received a curtesy call the next day to check in and answer any follow up questions I may have had (impressive) ! VERY clean spa, friendly and professional staff, amazing results. Can't wait for my next appointment! Thanks STMS.

I had a medical facial at Skin Tight Medspa in Natick. Ariana was the esthetician that did my…read morefacial and she used a tool that exfoliated the skin and removed blackheads. However afterwards, I noticed some dark marks across my nose and I contacted Arianna, she said to wait 2 weeks and they should go away. After 2 weeks, the marks did not go away I called the Natick tightspa location and wanted to speak with Ariana to get more information about it. I spoke with Tiffany, the director who answered the phone. She said I had to send a picture first, when she received the picture, she stated it is very difficult to say when and how the marks occurred and it did not come from the spa. I then sent a picture prior to the facial which does not show the dark scars across my nose. I am very disappointed with Tiffany's response. I expected better customer service and response especially from a director but instead she basically disclaimed any responsibility or assistance. My prior photos before the medical facial did not show the dark scars across my nose. After I sent this photo I did not even receive a response. An explanation or possible solution on how the marks could be improved would've been a better response to a customer than the defensive posture of non-responsibility which shows unprofessionalism, defensiveness, poor customer service and indifference towards the customer. Nor did Tiffany offer to have Ariana speak with me to assist. I would not recommend going to this location because if this is an example of how they handle issues when they arise. I do not expect Tiffany the director to do anything to improve or assist with the situation except to disclaim responsibility and to ignore the situation.