I have been going to this location for a few years now and did not realize I have not reviewed them…read moreyet! I LOVE this spa! The locker room space is well kept and well thought out. The quiet meditative space before your treatment is so zen and has comfy chairs and neck warmers at the ready while you wait. The spa spaces have great lighting and are warm and cozy. I also love that the out front staff never push services on you. I love it so much that I got all my family gift cards for Christmas.

I have generally had good service but today they moved the appointment back without notice but…read morepolitely told me to wait. I checked my confirmation and I had the time right. They said they moved an appointment for someone ahead of mine and I could Just sit and wait was The therapists are top notch

No one wants to talk about this but here we are. Prior to waxing the city I'd done waxing twice…read more Both were even less pleasant than a transvaginal ultrasound at the obgyn as it was equally exposed and embarrassing but with far more pain. Waxing the City was the first time I'd done waxing without the strips of cloth that felt like they were ripping off layers of skin along with my dignity. I love the wax-only method and have found the whole experience less painful and everyone who works there has done a great job. Sure, I wish they handed out wine before going in but considering the intimate experience I've been impressed. Highly recommend for service from front desk to the folks on the table. I've been happy every time. Even the time I went through the agony and the boyfriend's flight was delayed two weeks. Just kidding he will never stop hearing about that. The folks here know their work. You won't regret it.

Fast, friendly service. Dominique was amazing! She explained the process at every step.read more

I'm so grateful to Skin Studio for the care and support I received during my acne journey…read more From time to time my skin is still acne-prone, but with the right home care and regular visits for facials, I see a great improvement. My skin is calmer, clearer, and I feel much more confident. Thank you for your professionalism, patience, and truly caring approach - it made all the difference

The best facial ever, so relaxing…read more Very professional and meticulous! Thank you Lana, you are the best!

I went as a walk in. Waited less than 5 minutes to be served…read more Personally I hate threading. But for me it lasts about 4 months whereas waxing only lasts about a month. So I endure the misery of threading. My biggest gripe is that they didn't ask me about the shape of my eyebrows. Maybe I'm old fashioned but I like to keep my eyebrows rounded. But they gave me those sharp angular lines that every twenty something girl has. Which look a bit silly on me.

$22 for just threading some eyebrows is insane. The customer service was not the best. It was only…read more1 lady in there and she only had one other customer so I am confused as to why the customer service was poor. She did my brows in under 3 mins after I have been growing them out for the past 4 months. I looked at them and informed her to please finish what I am paying you for because just a clean up is not going to do the job. After she finished it was okay but to charge me $22 and still want a tip is insane. She started being rude when she seen I didn't tip. I told her to have a nice day and no response. I told her thank you since she still did my brows and no response. I suggest finding a different brow lady because this place isn't it.

I went to Skylar at the Natick location for coolsculpting ,she is amazing at her craft ,it was my…read more3rd session and she makes you feel comfortable and welcoming ,she makes the experience wonderful ans I definitely recommend going to her for this procedure,

Kimmie at the Natick location is the best. She is so careful with her procedures, taking time to…read moremake sure it's done as the customer wants. I highly recommend her!

Kathy is AMAZING! She knows her craft and offers the best advice and options for optimal results. I…read moream so happy with her recommendations and looking forward to future treatments.

Kathy Nash is an absolute professional with so much knowledge in this industry. love love love my…read moretreatment!! a customer for life!!

LGBTQ+ friendly safe space. Very fast and thorough. I have…read morehad a lot of electro over the past 10 years and this is the most progress I've had.

Lana is amazing! I have been seeing her for more than a year, and I couldn't be happier with the…read moreresults. She treated my face and underarms. Electrolysis isn't a painless procedure, but because Lana works so quickly and efficiently, it feels much more comfortable than you'd expect. She is professional, gentle, and makes every appointment comfortable. Highly recommend!

I had a severe inflmmatory/ allergic reaction on my first of 6 sessions of PRP and Morpheus 8…read moretreaments. I missed a week of work and was on prednisone for 6 days. I requested a refund for the 5 other sessions I simply cannot use. After two months of giving me the run around I was told the owner will not refund my money. I along with legal representation have repeatedly attempted to get in touch with said owner and not one phone call has been returned. So many more details. Completely unprofessional and absolutely no way to run a business. Below are photos of before the procedure and the progression of my reaction.

Everyone that works there is lovely. It is clean and lots of options. However, for laser everyone's…read moretechnique is different and some were better than others which I think impacted my results. I also did Cool Sculpting of my abdomen after many conversations about chances of it working for A LOT of money and have zero results. I have waited the 8-12 weeks when they said I would notice.......and nothing! I'm so disappointed!

I had a very disappointing experience here. I came in expecting a professional care, but it felt…read morelike the focus was more on selling than on what I actually needed. I was charged for two syringes of filler without being told that I wouldn't be able to use them for all the areas we discussed. Only after paying was I told they would inject half a syringe into my smile lines and discard the rest, even though I paid a significant amount for it. This felt wasteful, unclear, and not client-focused. I also learned that they don't inject in several facial areas I had originally asked about, which was never mentioned up front. Overall, the experience felt rushed, sales-driven, and not transparent. I ended up walking out without getting the treatment at all. Unfortunately, I can't recommend this place, and I won't be returning.

Extremely disappointed with customer service. I had a costly Thermage treatment that had at minimal…read more5% improvement. It was incredibly painful and I was never told if they lower the output I would not get good results and still charged $1200. Customer service was absolutely useless with no resolution! They offered me more treatments at a slightly discounted price! I also purchased the membership where I could buy xeomin at a discount rate - after treatment it was clear it did not work and was offered to do more at my cost. I would not recommend this place at all.