First timers at Hadlock's, one of the retailers for Benjamin Moore paint. Their products are nicely…read moredisplayed and the store is kept tidy, so the shopping experience was not overwhelming. The staff is friendly, a great resource to have for references and tips. There are plenty of color cards and catalogues to take home with, with references for the sheen on the wall. There is plenty of parking in the big lot, but there is a 15 minute parking right in front of the store for a quick in/out trip.

This is the worst customer service I have ever experienced in any paint store in the world and they…read moredo not care about you or your needs

I feel terrible that I didn't take a moment to note their names, but I've had two paint…read more"emergencies" in the past few weeks, and I cannot say enough good things about the two gentlemen at Hadlock's who helped me find perfect paint matches. We're preparing to sell our home and were touching up all the paint. First, we needed to match our master bedroom, and after our own failed attempt (which left us with polka dots!), we were convinced we'd have to repaint the entire room. The staff at Hadlock's saved the day with an absolutely perfect match. Then, just a week later, we had a ceiling mishap. I went back again, and once more, they were patient, precise, and determined to get the color just right. With only hours before our first open house, the color matched perfectly--saving us from repainting an entire ceiling! With a background in property management, I can say that truly accurate paint matching is rare. It's usually "close," but not close enough to avoid repainting whole rooms. Hadlock's nailed it both times. Hadlock's will be my new go-to for all things paint. Thank you, thank you, thank you!

We purchase all kinds of paint and supplies. Some custom…read more Always get great service with no hassle. Thank you

Staying the in East/Park avenue area you are not exactly close to a Home Depot or Lowe's... but…read morethere's Mayer's. The people are super helpful, they have almost everything I've needed, and if they don't have what I'm looking for they are SUPER friendly at finding the right place for your whatever you are looking for. For lumber you'll still need to go to the big box stores, but for almost everything else - this is my place to start!

I finally made it for a visit, and on Small Business Saturday no less! Before heading over, I…read morecalled to check if they had what I was looking for--and they did. The person who answered was very helpful, which was a big plus. The entrance is on the side with the small parking lot. Once you walk in, the store seems to go on and on. They've got everything you could need for home improvement projects, even the smallest ones. The staff on the floor were friendly and knowledgeable--another big plus. I liked the idea of supporting a local business for what I needed instead of going to a big-box store. That said, you might pay a little more for some items. I'm also thinking of calling to see if they offer knife sharpening--another local hardware store I know does this. The inside is just what you'd expect from a hardware store: neat, tidy, and well-organized. Definitely worth a visit! Parking can be tricky, with a small lot and some street parking available.

the neighborhood hardware store is not dead ..walked in and immediatly greated and asked how could…read morehelp

I've reviewed this place before, and it's still such a great little hardware store. I've picked up…read moreall sorts of things here like nails, WD-40, and random odds and ends. I recently learned from an online friend that they also sharpen knives! The prices are fair, and depending on the day, they can have them ready in about an hour (sometimes even faster), which beats waiting days like other spots. A few times a year, usually around the holidays but sometimes other times too they run a buy-one-get-one-free deal. Definitely worth checking out, but I'd give them a quick call first to confirm when it's happening. They also have a punch card program, and I grabbed a knife bag for $5 that's totally worth it. All in all, it's a solid neighborhood hardware store-with friendly staff, fair prices, and plenty of parking in the strip mall area.

Go to any other Sherwin-Williams store in the area, but don't come here. At this location you are…read morealmost guaranteed to have your order wrong no matter how many times you confirm your order with the employee, and you will also wait in lines for 30+ minutes.

I have made several purchases here in the last 2 years and haven't regretted a single one. Service…read morehas always been helpful and professional. Products have always been high quality. Hoping the same turns out to be true for the 2 gallons of deck/dock paint I purchased today. The swatch of the color that staff helped me pick out looks like it will match perfectly

Brian was so helpful when my husband and I came in to buy paint for our first home. Thank you Brian…read moreat East Ridge Sherwin Williams!

I had an issue with deck stain that I had applied last year. Patricia Garcia was wonderful in…read morelistening to my issues and making suggestions that helped me in choosing what stain I wanted to apply this year. Patricia is an asset to Sherman-Williams with her knowledge of the products and ability to match them to what the customer needs. Great job Patricia!

Skip the big box stores, and go where you get excellent, knowledgeable personal service. These…read morepeople know paint, and will calmly take their time and explain everything to you. I stopped in last night with some questions on my paint dilemma, and Brian patiently took his time, and explained everything to me. Great Experience !

I have owned a painting business and have gotten most of my paint and sundries from SW. I…read morefrequented all of the Rochester stores, but this one, in particular stands out. They were always very friendly, ready, and willing to help. They have a colorist on staff that can come to your home, free of charge, and help you pick out colors. They were always stocked with any base of paint that I needed. Deeps, ultradeeps, yellow/red bases were always available in all product lines. Norm, the store manager and Brian have truly been a positive asset for the SW company. Thank you, guys!

Such an amazing store with a ton of gifts. We purchased an original painting from the owner, John…read more We cannot be happier with his artwork. I cannot stop looking at it. Worth the stop.

Country cottage type gifts for home and person. They have a loyalty type program and I hear host…read moreprivate happy hours. The hours are abreviated and the space is quaint.

Debby supply had found a part for my mom's old stove and also a brush for her OLD humidifier!!…read moreI LOVE this place.

can you please change your store hours on google so that we don't drive alllll the way out there on…read morea Sunday when you're closed.

I placed an order on May 18 and did not receive the order until August 18. I emailed this company…read moremany times to get updates on my order and was told it was out of stock and would be available soon. When I asked for a refund, my order was then processed. I ordered 16 sets of an item and received it in bulk which was confusing. I am now packing my own "sets" of this item to give out as gifts. Very poor service in my opinion. Will not order from them again.

needs negative stars!!!…read more Ordered November 2025 and I still have not received my item nor have I been offered a refund. But from reading reviews, I wouldn't receive that either. Don't order from this company - its not a deal with a lower price ITS A SCAM!!!!!!!!