GREAT STAFF, TERRIBLE MANAGEMENT -…read more The people in the store are great. Real professionals in coatings, they know paints and stains, do excellent color matching for paints and stains, are courteous and helpful, and even lug the case out to the car for you. Unfortunately, it should be called Hadlock's House of Paint RATIONING because the owners are bean-counting skimpy skinflints, who somehow imagine they can make more money in the retail paint business by NOT keeping paint in STOCK. I have three projects going and have bought thousands of dollars in paints and stains from this store, but every time I need more paint, they only have A LITTLE. I can have a gallon maybe, if I get lucky, they'll have two, and occasionally I'll have a lottery winning ticket where they have three gallons! Beyond that, everything is a special order, and come back on Friday. REALLY? It's a 30 mile round trip! It's an absolutely preposterous way to run a paint store. I really try to support local businesses, but you have to wonder what these people can possibly be thinking, and how they stay in business? I really want to support the in-store experts and keep access to them, but it's really grueling when their bungling bosses make it so difficult for their store employees to sell paint. When everything "has to be ordered", you have to make two trips to get the paint you need, when it should only take one. I will probably finish out these projects with these guys, since I don't want to change horses in the middle of the stream, but their terrible inventory (mis)management will have me looking for alternatives for my next renovation. If everything "has to be ordered", maybe I should just be ordering online and getting it delivered?

First timers at Hadlock's, one of the retailers for Benjamin Moore paint. Their products are nicely…read moredisplayed and the store is kept tidy, so the shopping experience was not overwhelming. The staff is friendly, a great resource to have for references and tips. There are plenty of color cards and catalogues to take home with, with references for the sheen on the wall. There is plenty of parking in the big lot, but there is a 15 minute parking right in front of the store for a quick in/out trip.

I finally made it for a visit, and on Small Business Saturday no less! Before heading over, I…read morecalled to check if they had what I was looking for--and they did. The person who answered was very helpful, which was a big plus. The entrance is on the side with the small parking lot. Once you walk in, the store seems to go on and on. They've got everything you could need for home improvement projects, even the smallest ones. The staff on the floor were friendly and knowledgeable--another big plus. I liked the idea of supporting a local business for what I needed instead of going to a big-box store. That said, you might pay a little more for some items. I'm also thinking of calling to see if they offer knife sharpening--another local hardware store I know does this. The inside is just what you'd expect from a hardware store: neat, tidy, and well-organized. Definitely worth a visit! Parking can be tricky, with a small lot and some street parking available.

They are always so nice and helpful ! Everything I need is right there and around the corner from…read moreme!

I've reviewed this place before, and it's still such a great little hardware store. I've picked up…read moreall sorts of things here like nails, WD-40, and random odds and ends. I recently learned from an online friend that they also sharpen knives! The prices are fair, and depending on the day, they can have them ready in about an hour (sometimes even faster), which beats waiting days like other spots. A few times a year, usually around the holidays but sometimes other times too they run a buy-one-get-one-free deal. Definitely worth checking out, but I'd give them a quick call first to confirm when it's happening. They also have a punch card program, and I grabbed a knife bag for $5 that's totally worth it. All in all, it's a solid neighborhood hardware store-with friendly staff, fair prices, and plenty of parking in the strip mall area.

Very helpful, friendly people. I went there for some complicated key duplication and they easily…read morehandled it. The store itself is charming and well-stocked. A go-to kind of hardware store.

This is the way all hardware stores should be They know…read moretheir stuff and they have the right parts. Need something fixed I go here first They have parts that the big box stores don't even know exist. Yes they're closed on Sunday but I can work around it for the best advise and right repair parts. Great return policy for parts that do not work for the project.

This store is in a convenient location. They have most anything I need for work or home projects…read more Very good customer service. Thank you.

Skip the big box stores, and go where you get excellent, knowledgeable personal service. These…read morepeople know paint, and will calmly take their time and explain everything to you. I stopped in last night with some questions on my paint dilemma, and Brian patiently took his time, and explained everything to me. Great Experience !

I have owned a painting business and have gotten most of my paint and sundries from SW. I…read morefrequented all of the Rochester stores, but this one, in particular stands out. They were always very friendly, ready, and willing to help. They have a colorist on staff that can come to your home, free of charge, and help you pick out colors. They were always stocked with any base of paint that I needed. Deeps, ultradeeps, yellow/red bases were always available in all product lines. Norm, the store manager and Brian have truly been a positive asset for the SW company. Thank you, guys!

My wife &I have been going to Sweet We Going to Sweet Charity for years and always enjoyed the…read moreambiance & selection! That being said we are extremely disappointed in the way the place looks now and overpriced merchandise. It used to be so inviting but now it looks very utilitarian, layout is not good with the tacky curtains separating some areas. The new management should talk to the previous people in charge!! For us we feel no reason to visit again

I was told about this shop about a month ago. Went in there maybe 3 times and always found some…read morenice things. Went in there today and all holiday stuff was 50% off. They had a beautiful Christmas tree that I fell in love with. I went up to the cashier who knew I was interested since had asked for a measuring tape to see if I could get it in my car. Well I measured and it would fit, so I went back in and said I wanted it only to find out the cashier sold it to someone else. I can't believe they allowed this to happen. At this point I'm not sure if I will ever return to this business.

Just about everything here was wrong. The only shining light was the cashier who smiled and…read morewelcomed me, Linda. Downhill from there: 1. I could not find the item that I needed. It took a crazy long period for me to walk around, hoping to find one. 2. When I finally found someone he said it wasn't his department so he couldn't help me. He did however call someone over to that area for me (okay I guess this was the 2nd good thing that happened) 3. While I was waiting I checked for the item online. The app said there should be over 20 still in stock. There were none. I could go on and on but I simply don't have the time. I think you get the gist. Oh, and the cashiers just stand around the middle of the checkout (where the carts are) absolutely cackling and ignoring me as I left. Will go to Meyers next time.

I have been going to this Home Depot on Panorama Trail for years. It's my favorite Home Depot in…read moretown. Yes, sometimes things could be very busy or take longer time than expected to figure out any issues but in general I prefer to go to this Home Depot than any other one in Rochester. My favorite staff there are Fatma, Albert and Josh (from appliances). Too bad Josh left Home Depot, he was the one who figured anything and everything out in the computer system when it comes to sales, exchange, refunds and returns, in general. I'm sure his replacement is also great but I haven't experienced that, yet. I'll keep shopping here. If you know that you need an assistance from a staff member then make sure to go during the week M-F between 8am to 5pm to be able to get their best help. Yes they open from 6am but not all staff are there at 6am.

Anna is absolutely amazing. She worked very closely with us from beginning to end. Her thoughts,…read moresuggestions and insights were invaluable as she develop a creative bathroom design that exceeded our expectations and met all of our needs. We love our new bathroom and will be recommending Accent Kitchen & Bath design without hesitation.

From the owner: Kitchen and Bath Cabinets for remodel or new build with full range of pricing all in one shopping…read moreexperience that includes flooring, tile, hardware, sinks, faucets, countertops and more. We have professional installers who are fully insured.

I wanted to start by saying that don't judge by its cover.! I was recommended by Sherwin Williams…read morepaint store in Henrettia, NY to call New Image Painting Co, and I'm glad I did. I have wanting to repaint the interior of my home for a while now, and was worried that having Vaulted ceilings, Drywall repairs and two rooms with wallpaper that had been up since the 60's. It was way more for me. From start to finish it was an amazing experience of professionalism, and someone who takes pride in their trade. Don gave me great ideas on color schemes and images of to brighten up rooms and the use of Accent wall, as well as what products to use. And of course, only using the best Paints from Sherwin Williams. He was prompt and clean, making sure that my home was left clean, and furniture moved back every day. I was truly impressed he eye for detail. So, I would greatly recommend Donny and his crew to painting your home. He is already painting my sister's house now. And he is coming back in the spring to do the exterior of my home this spring. I would defiantly hire New Image Painting Co, over and over again.

From the owner: At New Image Painting Co., Costumer care and service is our many Priorities. If you can imagine it,…read morewe can Paint it. There is no job Too Big or Too Small. We have 30 yrs. of experience in all fields of the Painting Industry. We take great Pride in our work and stand by our results. We offer a 2yr warranty on all work performed. We provide a 100% hassle free, and a superior craftsmanship on every job we do. We only use the top of line Sherwin Williams paint, stain, and products. We also offer through our Sherwin consultants a live 30-minute consulting professional advisor who will walk you through every step of your painting project. From picking out your colors, to choosing the color scheme that fits you best. We do all of the moving furniture and providing a clean and safe environment as your project is going from start to finish. We specialize in following services. Interior and Exterior painting Staining Power washing Wallpaper removal Drywall Repair Deck stating and painting Cabinet Refinishing Trim and baseboard painting Vinyl Siding Painting Residential Painting And New Construction Painting