Wow!! I have had great service at this location. I am always greeted when entering the store which is very nice. All my questions are answered. It's organized and clean. The staff knows about the products and any upcoming promotions. The manager Trey saved me a trip to the Encinitas location. I wouldn't go to Encinitas is you don't mind the drive. Thank you Trey, so sorry my review is a bit late. read more

Very disappointed. I waited about 30 minutes just to check out one item. The employee was doing her best, but she was the only one working. Management needs to schedule more staff or add self-checkout. ‍ read more

I've visited Sherwin-Williams a couple of times recently, and while both visits were during busy periods and I had to wait a bit for assistance, the staff was helpful once available. They have a fantastic selection of high-quality paints, including a wide variety for both interior and exterior projects. I also appreciate their convenient hours (early) and the special offers available through sales and coupons. Overall, a great store for paint and supplies, just be prepared for a wait if you go during peak times. Sherwin-Williams makes DIY painting easy with a full lineup of premium interior and exterior paints and stains, painting accessories, color-selection tools, in-depth project guidance, loyalty perks, delivery options, and special offers, all designed to support homeowners from inspiration to finished results. Well, at least a great place to purchase paint, etc., for others to paint or do the j-o-b. Also, Sherwin-Williams' Color section makes it easy to find the perfect paint. It was very overwhelming trying to narrow down different colors, so I utilize this feature. You can browse by color family, room, or curated palettes. Preview shades with digital tools, test with samples, and get expert advice, plus inspiration from monthly picks and trend forecasts. Very helpful, almost too many beautiful choices to pick from! There's plenty of parking, another good thing! They also offer a 15% Military Discount, which is a great bonus. Don't forget to sign up for PaintPerks to get additional savings and exclusive offers. Sherwin-Williams offers great value with high-quality paints and frequent discounts. Between their PaintPerks program, Military Discount, and seasonal sales, it's easy to get premium products at a good price. read more

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Went in on Monday to order some products and they didn't have the exact one in stock, the manager Trey told me he would order it. I called two days later and left a message with an employee at 1:30pm for Trey and he said that he was busy and would call me back, 4:15pm I called back again and said Trey was in the restroom. 5:20pm called back again and the employee was shocked I never received a call back. Don't understand why I should have to chase people to to want to give them my business, I will go to Lowe's or somewhere where they value their customers better. read more

We went in here for Paint for our kitchen. We were greeted enthusiastically by Trey. We had samples to match and supplies to buy also. He was very friendly and professional, helping us get everything together. While we waited for the paint to be made he Inquired about our project and introduced himself as the manager. He seemed genuinely interested in making the shop be its best. We left with 5 gallons of custom matched paint and a lot of inspiration! We will be back soon for materials for our next paint project. read more

Every time I go to any of the Sherwin-William stores, they cannot pull up my history or credit card machine is down! They don't have access to your account in other locations. It's obvious that their computer system is antiquated. And for the prices they charge, it's obvious corporate greed is at play here. Not only do the customers suffer but so do the employees - as they are forced to make excuses and that makes their job harder to do. Do the right thing and upgrade your system. #Southwest Airlines read more

I had terrible Customer Service from the young kid at the counter. Saturday, July 27, 24. The kid had an attitude and was not helpful. I am very observant. I watched him how he treated the white lady before me. As he was very helpful. Her card was declined. He was very patient. When I approached the counter, his whole demeanor changed. The tone in his voice! He clearly didn't like the color of my brown skin. I am African American. He is Hispanic and we were probably the same skin tone. Not that that matters. But he clearly was very stand offish with me. Then my paint was ready. He yelled your paint is ready. And proceeds to help the next customer. I started to lift the box of paint and remembered that he asked the white lady if she needed help with her box. I pause and I said can someone please help me with my box? He snatched the box from the counter, didn't say a word and followed me to my car. Still didn't say a word. I am only at Sherwin-Williams because my HOA uses their paint schemes, but guess what I now more than ever need to run for the board of my HOA because I don't want my HOA being a part of a company that treats people like this. We are in 2024 people!!! Danny Gokey says love God and love people. We are all human. read more

After moving into my boyfriend's bachelor pad, it needed some major TLC, aka he thought red walls was a good color choice! I've gone to Lowe's and Home Depot many times before to get paint, but honestly the customer service was always lacking. Unfortunately I have Dory memory and forgot what kind of paint I needed to get for the living room walls! Since I didn't want to spend my next few weeks painting over red walls, I decided I needed to go to the paint experts! I walked in a Saturday afternoon and no other customers were there which meant the employees went above and beyond! They ended up helping me choose a color palette that I could essentially use for the whole house and told me to go with a satin finish because it would go more with the rustic farmhouse or beach vibe I wanted. After explaining to the employees that I was covering up BRIGHT RED walls with a lighter color, they said it was best to get a primer as well! Unfortunately the mistake I made was that I didn't get enough primer so I had to run to the store real quick to grab some more because I underestimated how much the walls soaked up that primer! To be honest, I think everyone should go for a tinted primer before they paint the walls the color of their choice because when I started painting my walls with the paint I choose, I barely even used 1/4 of can! Primer not only helps with paint bleed but also helps save you that extra expensive paint making that 1 Gallon Paint Jug last LONGER! I can now use it in the dining room, hallway, and kitchen! Also most people try to get the All-in-One Paint Gallons thinking it will help them cut down on cost and time, but it's just a marketing gimmick which I quickly realized was true because when I used those all-in-one jugs I had to go over the paint area 3X just to get the job done. Also when I first looked on yelp for a Sherwin Williams, I didn't realize the other location on Vista Way is more for commercial painters or contractors so if you're a regular person like me only getting a few gallon jugs then this is the location to go to! read more

Supporting my local business I ordered two gallons of paint to paint my fence for curbside pick up over the phone. Was charged $97.84. Felt like like I really got ripped off. read more

Sherwin-Williams Paint Store - Paint Stores Near Me - Vista, California

The store is much smaller compared to the Dunn & Edwards further down the street. But don't expect to find cans of paint stacked from floor to ceiling. It's pretty much bare bones. However, the reason for the short selection is due to the fact that they mix on site. They can pretty much match up any color you bring in. This store is the preference of most handymen. While I was last in the store, I noticed 4 different guys come in for orders. I went down the street to Dunn & Edwards and they were dead. Dead I say... read more

Rude and insensitive to customer needs. The clerk (Naftaly) was all by himself and was rude when I requested a paint re-order. I had driven from another store for 25 miles because the other store was out of it. I was disappointed to see such a great brand tarnished by poor customer service. I will NEVER recommend this Sherwin Williams location to others. read more

Sherwin-Williams Paint Store - Paint Stores Near Me - Vista, California

6 customers waiting and only one employee on a Sunday morning, not sure if this is how it always is but the service was very slow and personable, but slow . They should have another employee working especially on a weekend when most people are. Doing homework improvement projects read more

I found the 3 employees we worked with at this location to be very helpful in mixing the color we wanted and honoring coupons with no issues. Quick in and out of the store. I would come back here. The paint is not cheap but you get what you pay for when it comes to paint! read more

Went in looking for some specific paint to touch up a rental. While they were unable to provide me with the exact paint because it was commercial paint, they did a FANTASTIC job matching it. My husband and I worked specifically with Bentley, he was incredibly kind and helpful. We will absolutely be back to this location for all of our paint related needs! read more

They're not able to mix quarts for testing on all but 1 color I picked out. They mix gallons but not quarts. So testing paint is not an option which was the purpose for my visit. Lame. read more

Patty Corona at Sherwin Williams 2070 hacienda drive in Vista is so extremely helpful. It is a Pleasure to go in the store with her there. she also referred us to The decorator Sierra who was a tremendous help choosing our paint colors. read more

When there's dozens of paint stores to choose from in every city and quality of the paint and quality of customer service make a big difference. I especially have to point out John, with his excellent customer service. He gave me great advice, help me pick out the color and the type of paint I should buy. He even gave me names of local paint contractors to hire. read more

Nice little paint store. Initially I first came here when I purchased a Groupon for $15 for $30 worth of paint. Having just moved into a new place, it was purchased for me as a gift. I went into Frazee shortly after to look through colors for accent walls and was pleased with their selection and customer service. I like that the paint is mixed promptly to order after you browse through the hundreds of colorful swatches for about a decade. Soooo many to choose from! There is often a bit of a wait while they help other customers but it's nothing outrageous. I returned a second time recently to add some more color to the walls, same good service and product and I will be back. read more

Bad experience gave the code for paint I wanted and name he got the nummber wrong he did repeat the number but was off don't hear but the color name was way off when it was ready the rep was bro I repeated the color I asked for the correct one and asked me what I wanted to do with the wrong color. I had to pay unfortunate we but a lot of paint there for rentals and so forth. I walked out did not believe I was getting charged for paint that was mixed wrong.usually everyone is great there this issue never happened read more

Excellent customer service experience even though they were closing soon. I was very indecisive and had way too many requests and the lady never acted annoyed she was even helping me find accent color swatches. I believe her name was Lori!! What a sweetheart! read more

Im a general contractor who is painting not every day but have been around enough to know a few things about paint. One thing I know is that color matching existing paint is very difficult. I hardly ever get a close match. Today I was in your store and a young lady was there alone. I'm always sceptical with matching and had a 12x12 cut out of drywall with the existing color on it. She made a sample and we both agreed that it should be a little darker. I left the store and got to my job with the intention of the color being a little different but close enough to not look like crap. I rolled it out let it dry and couldn't even tell were I rolled or ended. Perfect match. Like perfect. This is the first time I've seen a 100 percent spot on color match. Bless your heart girl who's name I forgot. Your a straight badass. read more

Mike helped us out big time. We know nothing about painting and he had such great tips and took the time required to give us what we need. Super helpful. We'll be back! read more

Been waiting for 15 minutes here. One guy named Josh doing the best he can do but this place needs more people. 5 people waiting in line right now. Will use the Escondido store from now on even though it's 10 minutes longer in drive time. read more

The service from the staff here is excellent. When I walk in and people know me/ remember me, care about me, ask me how my family is, that is pleasant. They go out of their way to help me, notify me of future sales. I am looking for more projects to do so I can keep coming back here! read more

On my first visit, it took over an hour for the staff to match my paint sample. It was off by a shade, so I went back to have it redone the next day. I informed the staff member (a different one) that I'd be back in an hour to pick it up. His response was that he'd mix it right now, and it would only take a few minutes. After 15 minutes, I left to run a couple of other errands. Upon my return, 20 minutes later, I was ignored by the staff. Eventually, I just walked in the back, and took my paint. The customer service at this place is bottom-notch. read more