It's a great value even with a higher price because of the design services the staff at the store…read moreprovides is great, the density of pigments in the paint is lush, and the selection of custom colors offered os sophisticated.

Service is as bad as it gets. From casual profiling on behalf of the management "Lana is…read morehalf-Russian, you know, but she does alright despite her limited English." to installers that call after 8pm on Sundays and threaten to leave if you're five minutes outside the time window they expected you to arrive in, this company earns every formal consumer complaint filed against them. Definitely do not pay in full upfront.

I've been going to this store for years and always loved the experience. The guys here are…read moreprofessional, knowledgable, and the paint really is high quality. The place is kind of a hole in the wall, but they have everything you could possibly need. That being said, a recent experience soured me to the store a bit. I went in by myself and was pretty clueless about what I would need for a home improvement project. I hadn't bought paint in quite some time and had no idea what prices were like. After talking to some friends after my purchase, I realized the guy up-sold me pretty significantly and the paint I'd bought was a premium product. Definitely not what I needed. I went back to the store and exchanged the paint for a cheaper version. The man at the register was really nice and apologetic and I got a full refund on the initial purchase. The takeaway here for me is: If you want high quality paint, this is the store to go to in DC, but make sure you know what you want and have a price range in mind.

One star is one too many for Monarch. I wish I'd read the negative reviews (on google and yelp)…read morebefore stepping in to this store. I had the same exact experience as many of the other unhappy customers. The manager Greg and fellow sales staff member are rude, dismissive and not there to help the customer. Fortunately there are several much better stores in the area to buy paint where the experience is positive, and pleasant and the management and the staff are respectful. and helpful. I have never written a negative review before because I've never had such a bad experience.

Lana assisted me in choosing remotely operated roller shades as well as vertical, sliding pleated…read moreshades for my new condo. Everything turned out beautifully and the customer service provided me was second to none. I also was very pleased with their installation contractor, Abbas, who did a very professional and careful install. A year and a half later, when I needed to recharge the roller shade batteries and couldn't remember where one was located, Lana came to the rescue with precise advice - promptly and pleasantly offered. Hunter Douglas is not an inexpensive option, but if you want superior customer service, professional installation, and an excellent outcome, you won't be disappointed.

Customer service at this location is fantastic, particularly from one of the younger male employees…read morewho is frequently working. It can mean sometimes waiting a few minutes as they help someone in front of you, but you'll get the same patient and helpful treatment when it's your turn. They also have a parking lot which is nice given its location!

The customer service in this store is exceptional! It's also brand new and conveniently located…read morewith a parking lot.

This is the worst store I have been to. My intention today was to visit the store and purchase some…read morematerials. When I arrived, I noticed the Bethesda Arts Fair and decided to walk around there first. When I returned to the store, my car was gone. It had been towed at the clerk's instruction. Their parking lot was empty, and no customers were at the store. It was a Sunday. When I approached the clerk about why he had the car towed, he did not care and said that all cars are towed if the customers do not come directly into the store. He showed no empathy, nor did he care that it was Mother's Day too. There was no humanity. He spoke to me like a government bureaucrat, following a nonsense procedure. The two were $150, the Uber to get to the towing place in Rockville cost $60, and it took over an hour of our time. With everything happening worldwide, this store's owner should learn how to treat people. Awful customer service.

Extremely pleased with salespersons at this location -- very good customer service. Had a…read morepeculiar situation with my bathroom wall paint cracking and peeling. The salesman at this store examined my bathroom picture and consulted with their expert as to the best solution to resolved this problem. This store exhibits a very high level of competence. I'm always a person who researches online ad infinitum to find the best of the best -- and I would rate this store in that "best" category.

Very friendly and attentive costumer service. The store is nicely organized and clean. Their paint…read moresales are awesome, so keep an eye out. I highly recommend their Harmony base. It has no VOC and very nice to work with.

By no means am I an expert in paints. I've done my due diligence and asked many contractors on…read moretheir opinions on the best brands of paint and 2 brands consistently came up. The first is Sherwin-Williams and the second is Benjamin Moore. While I entertained Home Depot and Lowe's as sources to get home renovation material, I absolutely decided against going that direction after I found out that many products they sell are "builder-grade quality". While that may sound like a fancy term, it is not. Home Depot and Lowe's gets lower quality products in many different categories (e.g., wooden floors, tiles, etc.). I've gotten a very good lesson from a trusted contractor who carefully explained and showed me the differences between the quality of such products sold at Home Depot and Lowe's so I was dead-set on going to Sherwin-Williams to purchase the best paint I could buy. I've been extremely impressed with Sherwin Williams corporate and the staff in store (Clayton and his manager). As you may guess, a wall full of 300+ paint color options makes it extremely difficult for a consumer to choose the right paint in 1 visit. Clayton and his manager guided us through with options and recommendations, which include showing us their mobile app to see the paint color in full decorated settings on the Sherwin Williams website. Clayton guided us through several options (and with a lot of patience) and in the end I was not able to decide what color I wanted. Surprisingly enough, you don't have to commit to a color during your purchase of the paint. You buy a base white paint which then gets tinted. Thanks to Clayton, I was able to take advantage of their 30% sale (last day of the year and it's biannual). I'm really thankful to him for this recommendation. Overall, I've been extremely satisfied at the level of knowledge and customer service at Sherwin Williams. I highly recommend going directly to this store instead of Home Depot/Lowe's. The amount of knowledge (especially if you are experienced) and attention you get is totally worth the visit.

Used to Strosniders Bethesda location where the people are in store are knowledgeable, but their…read moreKensington spot is much bigger! Particularly impressed with their wide range of certain brands, like Meyer's Clean Day! Wow! They seem to offer well organized, an every scent of every encyclopedic variety of Meyer's! (Couldn't get them all in one pic!) Check this Kensington Strosneiders out!

I love this store! It's my go-to store for bird seed, and incidentals such as soap needed for my…read morehomemade laundry detergent, or my replacement heads for my reusable bottle cleaner. They are part of the ACE Hardware family, so you can get their ACE card to save money and receive coupons. The parking lot can get a bit congested, even the lot behind them where there are about 5-6 more shops. Today was especially challenging because they were holding their annual customer appreciation day from 10-2. They had sales, merchants, cookies and popcorn, and a goody bag giveaway! Plus, with your ACE card you got 20% off non-sale items. I always come in this time of year to buy my wild birds, suet cakes for the winter. Also, they sell locally produced (Gaithersburg) My Dad's Chips. Barbecue is my favorite, but the original is great too. The employees are superb. They know where everything is located and are really helpful. I love shopping here.

Excellent location to buy McCormick paints. The closest actual McCormick store is in Annapolis or…read moreWaldorf so the Sunderland location makes it more convenient for southern marylanders. The young man who runs the store is very personable, efficient and professional. Prices are reasonable.

This store is the only store in Calvert County where you will be able to buy Benjamin Moore paint…read more Ben Moore is the best paint you can buy. I just met the owner of the store Donny. He was extremely helpful and very knowledgeable about paint. If you want to buy the correct paint for the specific job you are doing, he will be able to school you on what you need to buy.

Just came in here for my garage repaint project. Amazing customer service from Jerson. He helped…read moreme with my paint selection and made recommendations for paint products. I highly recommend seeing Jerson when you have paint needs; in and out within 30 minutes with my paint. I will be back for my other rooms, thank you! Unfortunately after repainting my garage some budding artist added graffiti to the side. Just dropped by and Luis helped me pick up another gallon of paint to cover up this eyesore. Another short visit with great customer service! Thank you

Not only is this a great shopping experience at Christmas, but the Pots and Planters are to die for…read more(but save up your money). They have great after Christmas sales, too. One day after Thanksgiving on a day perfect for Christmas tree shopping, I saw a pile of lopped off branches. The guy said I could have as much as I wanted for free (or go inside and choose nicer quality bundles of a greater variety to buy.). I filled my trunk with Fraser Fir stems. Was able to make two homemade REAL wreaths this year.

Beautiful healthy plants and great staff. Also a nice selection of garden soil. Shop local...read more