In April 2025, I purchased five different kinds of Dizzy Pig seasonings while picking up an order…read moremy wife had placed for some chlorine. I collected the chlorine from the front desk and made a separate purchase for the seasonings. I didn't use the seasonings until this weekend when I fired up my smoker. It was then that I noticed the "best by" date was from May 2023. While I understand that a "best by" date is just a guideline, two years past that date is quite excessive. I called the store to request an exchange but was told "NO" due to their 30-day policy, which I understand. However, the "manager" repeatedly informed me that seasonings don't expire; they just lose their smell, potency, and flavor. He emphasized multiple times that they were not "expired." Having cooked for over 20 years, I know what happens to seasonings past their prime. When they lose their intended qualities, I typically discard them as they no longer serve their purpose. So, I ask you this: What do you buy seasonings for? The smell? The flavor? The potency? All of these attributes diminish over time. The fact that this store sells products with dates from two years ago is quite concerning. Since the manager offered no assistance, I will be leaving reviews to inform the public that this location sells outdated products and is inflexible with their "policy."

What a wonderful store and employees! They helped me find the best smoker without pushing the…read morehigher priced ones they could have. Explained cleaning and what they do as they own the smoker I got. We had to order and I knew exactly when the order needed to be in, when the store would receive it and what day was pick up. It was ready a day ahead of what they said. We got there about 5 min prior to closing but were so nice waiting til the truck arrived to load it (SIL was getting off work and rushing over). Even though it was after closing they loaded it and I never heard a harsh remark or saw a roll of eyes. Definitely will always see if I can buy from them as needed.

I went in today to get a gallon of paint, and the two gentlemen who helped me were incredibly…read morefriendly, knowledgeable, and efficient. They politely explained to me the different options, made my order quickly, and even gave me a bottle of water on my way out the door. Really, you can buy paint just about anywhere around town, but what sets them apart is their exceptional service. Well done, guys!

Shout out To Cameron for making a great paint match and a seamless transaction, some of our house…read moreremodeling paint projects were not this pleasant! Come here! We love the quality of Benjamin Moore paint, it costs more but lasts longer with a more professional finish!

Was shopping for a new Traeger, and saw they came down in price during "black Friday/week". Went by…read morethe local Elliott's, spoke to the same employee I met a year ago who sold me my first Traeger (Victor) and concluded the deal. This store is so helpful like the old days of the local hardware store. Every employee is nice and helpful. I will continue to patronize this store prior to the Big Box stores. Well done folks!

I have been shopping at Elliot's Hardware for years and the staff is always so helpful. There is an…read moreolder lady named Jill that has always taken the time to make sure I had everything I needed for my project, usually generating add-on sales to my project's benefit but the disappointment of my wallet. While most of the staff is outgoing and helpful, last weekend Jill was especially helpful and helped me work through my project needs to avoid a follow-up trip for something I forgot. As long as people like her work there, I'll remain a loyal Elliot's customer.

What a fantastic experience. Very different from the branch in McKinney where the customer service…read moreneeds improvement. A nice gentleman came to me and offered to help. He gave me good advice and was very pleasant to talk with. The cashier was also awesome and with a good attitude and vibe. This is how it is done to keep customers for a lifetime.

Male archetype Disneyland! Ok women love it too! Or the ones who like tools and such. You just have…read moreto be careful what you buy. It may seem inexpensive but the quality may not be there. For example,drill bits may not be sharp etc. But if you shop wisely Im sure you will find a bargain or two.

Excellent experience at the Floor & Decor in Plano (15th & Alma)!…read more We stopped in looking for tile for one of our commercial projects, and Alisha was absolutely amazing. She asked if we had set up a Pro Account, and when we told her we hadn't, she personally introduced us to Ivan, who got everything set up quickly and seamlessly. To top it off, we even received some welcome goodies! I love when a team proactively shares the benefits available instead of waiting for customers to ask. Thank you, Alisha and Ivan, for making us feel valued from the moment we walked in. We're looking forward to doing more business with Floor & Decor. Great service builds great relationships, and relationships matter.

Back in April, we started to look at ideas and materials for a bathroom remodeling project we were…read moregetting ready to undertake. We happened in to Floor & Decor on a rainy Saturday. We didn't have an appointment but lucked in to have Renee help us because she had a cancellation. What a delight Renee is! She was a godsend - sharing her knowledge and suggestions because we asked for any advice we could get. She took a cart around and picked up some sample tiles that we liked and then helped us place an order once we made our final decisions. The prices seemed very reasonable and everything was in stock except for the vanity, but we weren't ready to receive that until after the tile and shower was built and installed. I returned some extra unused Schluter profile with no issues at all. Every transaction was businesslike and professional and we were always treated like a valued customer.

I was so excited to see that a Benjamin Moore paint store recently opened up in Murphy! Benjamin…read moreMoore has always been known for their high-quality paint, so having a location nearby is a dream come true. I stopped in over the weekend to grab several paint samples because, admittedly, I'm a little indecisive when it comes to picking colors. After trying a few at home, I still couldn't make up my mind -- so I went back today and picked up four more samples. Each time I visited, the staff was super friendly, knowledgeable, and patient with all my questions. A special shoutout to Jacob, who went above and beyond by carrying my purchases out to my car for me -- such a kind and thoughtful gesture that you definitely don't see at the big box stores, where you're lucky if you can even find someone to help you! Overall, my experience was absolutely wonderful. I HIGHLY recommend checking out this new Victory Paint Benjamin Moore location if you're looking for great products and even better customer service!

Victory Paint, based in Murphy Texas was the standout partner in our recent home project. Daina has…read morean incredible gift for visualizing what will work, even when I wasn't sure myself. Her color guidance completely transformed our main living areas and tied our whole home together beautifully. She stayed responsive throughout and coordinated seamlessly with the Phillips Home Improvement team. So glad Daina & team cover the DFW metroplex!

Walked into this ACE a couple hours ago & saw a young man there in an ACE vest & asked him for…read moresome help finding various items I needed. Starting chatting with Alex asking about his OU ball cap he had on & learned we have mutual friends from OU. I'm 60 & was thrilled to learn that Alex grew up & went to OU w/some of my friends' kids Small world. This was my 2nd time to this particular ACE store & I received outstanding customer service both times. Employees are very friendly & knowledgeable & the prices are great. Great parking, too Go say Hi to Alex & tell him Miss Jaini sent you.

I purchased the EGO Power+ 800 Series battery-powered lawn mower on June 4th. After setting it up…read moreand using it to mow my lawn, I found that it did not perform as expected. It required two passes to achieve the same cut quality as my old gas-powered mower. Additionally, the self-propelled feature felt clunky and was difficult to maneuver, making the mowing experience more cumbersome than convenient. I was hoping to make the switch away from gas and oil for conveince and environmental reasons, but unfortunately, this unit doesn't meet my needs. I've decided to return to using my old reliable gas mower for now. Now for Ace, I tried to return the mower after using it for 30-minutes and cleaning it up. I was told because I used it, they would not take it back. Off to Ace corporate to see if they can help!

As a homeowner, unless the item is a specialty item, you are better off sticking to the big box…read morestores in the area. Some of their warranties are unreasonably rigid, and for my case, it was a plumbing sweat valve that was defective. The shelved products also carry no price tags so be prepared for sticker shocks if you buy lots of items in one go. Most of their staff are very friendly though. I do not recommend the store, but again, it serves as a last resort.

I needed a piece for my shower, and these guys hooked me up. My plumber mentioned them to me. I get…read morethe impression they're more for contractors and such, but the public can apparently walk in and get stuff...or in my case, order a part they didn't have on hand. They ordered it and it arrived the next day. I stopped back by to pick it up. I didn't get a response back from the Yelp message to the Frisco location, but this store on University (Hwy 380) in McKinney worked out well for me.