My husband and I wanted to have some touch up paint for our cabinets. Unfortunately, the company…read morethat built our kitchen cabinets wanted $300+ to touch up the small dings on our cabinets. We went to Sherwin - Williams to color match the existing kitchen cabinets. We took one of the kitchen cabinet doors off and brought it here for them to conduct a color assessment using a device. The experience was seamless! The men that worked here got the new paint color to match exactly to our existing cabinets! They tested a couple swatches to make sure we were satisfied with the product. They really took their time to get it perfect and we did not feel rushed or an inconvenience.

Just good honest company and goods. I love the customer service, Caleb is especially helpful. Will…read morebe back.

These guys are serious paint pros and very friendly. I'm sure they can answer all your questions…read moreand direct you appropriately. Give them a try especially if you have had less than great experiences with their competition around the corner like I did.

The team at KM east Plano is made up of seasoned pros who sell the best products on the market…read more Prices beat the box stores and SWP every time. Highly recommend. Tina is a rockstar and I've enjoyed doing business with her for over a decade in this industry.

Grainger is Industrial supply and deals in commercial quality items. The level of items are…read morecomprehensive. This particular location has excellent customer service. Grainger in general has great service. Just be prepared to pay a premium for the depth of selection, product quality and service. I personally prefer Grainger to big box stores.

These guys at the Plano Pkwy Grainger are the best. They will bend over backwards to make sure the…read morecustomer is satisfied. It doesn't hurt that they are also very nice folks.

Great service and selection. Nick was very helpful and attentive. The location easy to find and…read morereasonably priced.

I spoke with their customer care team after learning about their products from my neighbor. The…read moreteam was great to work with and provided outstanding customer service. When my project was done I was very satisfied by the coverage and quality Wood Defender's formula produced - it has made my fence looks great! If your looking for great customer service and a great product this is the right company to buy from!

No one answers the phone. I drove almost 40 minutes and the place is closed. Although it shows that…read morethey are closed at 7pm not at 6pm

This store is my favorite DFW location. The staff is…read morefriendly and 95% are fast!! No long line at the register here. They work the register quickly. The most waiting you'll do is for you product. I have been to numerous locations. And visited 3 frequently this week. One store was awful! Telling people they would have to come back hours later for their paint! The other was a good too but this was the best!

I came in for the ice melt, not all stores have it. The selection of things they have to protect…read moreyour home from freezing temperatures is great. I was a little lost so I asked the staff member where I could find the ice melt.. not a normal Texas product. She was very helpful and told me the easiest route to get to what I was looking for. When I got to the ice melt. I noticed that everything you could possibly think of that's needed to help protect your home from the freezing temperatures was located very close together. The value was great. Everything was at a great price.

There is almost nobody in this store available to help you. I needed some Romeo cable, which they…read morehave locked up in bins (nice, classy). I asked a lady to unlock it and she said she would send someone over. She didn't. Driving over to Lowe's to get the cable and other stuff.

The guys at Robert's have helped us with paint for our whole house. They recently helped us with…read morepaint for our nursery! They have also answered flooring questions when we had them. They are patient, caring, and nice! I would recommend them for any of your needs for your home!

If you're counting on them to provide you with the best paint for your project, you might go to…read moreanother supplier. They are probably okay for professional painters that know what to ask for & have no need for professional opinions. I went there because of buying paint for exterior & interior walls. Only problem with that experience was one question pertaining to ceiling paint. I asked them for their best ceiling paint & bought the only one they mentioned. Turned out it had a very pronounced gray tone & we had wanted a very bright flat white. For this I consider 1/2 my fault for not saying I wanted a white ceiling & not one with a gray appearance. Anyway it cost twice as much as it should have because all the ceilings had to be repainted. The reason I'm writing this review is for two reasons. First I asked them for an acrylic primer that would be the best one to use on new wood trim for doors & windows. I specifically mentioned that I wanted a sandable primer. They gave me PPG SEAL GRIP Interior/Exterior Acrylic Universal Primer/Sealer ( 17-921 ). After spraying the trim & letting it dry for five days, I tried to sand all the trim to make it smoother. After seven hours of trying to sand the trim to make it smoother I gave up. It was not 'sandable' to get a smooth surface. I had to scrape a few areas down to wood & then apply a lot of pressure to remove the primer over a large area to even approach a reasonable smoothness. Second reason When I went in to complain the manager was defensive & arrogant. He also belittled me because of the time I had spent on the internet researching the problem. "So you think you are an expert now because of looking at the internet" "Just because you read comments by professional painters doesn't mean they are right" etc..... He said all primers are sandable. I told him if they don't create a powder & they quickly gum up the sanding blocks. They should not be sold as a sandable primer (especially if it has detail like trim) I think because I was getting pretty upset he chose three gallons of a different primer & gave them to me. As he put the primer in the back of the car he just had to give me another "zinger" about my knowledge derived from the internet. Just for your information, my research indicates that the oil/solvent based primers are typically more sandable than the acrylic ones. Also if you want to use a really good sandable acrylic primer & don't mind paying a little more. Eurolux, C2, & XIM seem to be the one's favored for giving the best results. Finally today I called technical support for Pittsburg Paint. The person I talked to said the 'Universal' acrylic was not a good choice for trim & would result in the sanding media to be gummed up quickly. I suggested that they try to find a way to educate their retailers about which products are better suited for specific projects. Trim, walls, exterior, etc... Total cost to us, about 1/3 of the trim will have to be thrown away or used in low traffic areas. Three gallons of primer ( I won't use what they gave us ). About 20 hours of time more than what should have been required.

Assistant manager, Bo, helped us pick the perfect colors. Went out of his way to help us compare…read morecolors to existing walls and new wood floors (which they have all in store!). Incredibly helpful all around, will be back for all future home projects.

Just called in and could hardly hear the person. He became very rude, I guess because I told him I…read morewas having trouble hearing him. I asked him why he thought it was ok to talk to me like that and he didn't have a very good answer. So I will just go to HD. Way to drive away your customers, DA!!

Paint experts might get the paint you need wrong & still make you pay for their mistake.read more

You need to paint stuff? They want to sell paint stuff. It's like a love story for the ages but…read moreyour wall is Rachel McAdams and Sherwin Williams is the attractive, yet aloof playboy with 2% bodyfat and a smoldering case of chlamydia that is only discovered after the destination wedding in Bora Bora. They sell everything you can think of to put paint on some type of surface. 4 stars because their paint is super expensive, albeit worth the money.

Stay away from buying anything ONLINE. I bought some decking material for 588.00. They charged my…read morecard 1st for 609.00 then again for 588.00. Leaving me with $50 dollars in my account. I call and ask why did this happen and what are they going to do to refund my money? They said the 1st charge was an authorization charge to basically see if the funds were available and the second charge is the correct one. The 1st charge will fall off in a few days. I'm sorry what? So you take 1100 and almost overdraft me and I have to wait. So upset. This is not a good way to conduct business. If you want to buy something go in person!

Bad customer service. Long line for return and only one person to help while others came and gone.read more