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    Sherwin-Williams Paint Store

    2.0 (1 review)
    Open 7:00 am - 6:00 pm
    Updated 2 weeks ago

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    8 months ago

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    Foster Farrar

    Foster Farrar

    (21 reviews)

    $$

    I just had a horrific experience at Foster Farrar in Northampton, specifically the lock shop. A…read morecouple years ago they programmed a new key fob to my Sienna so I thought it would be safe to have them order a new key fob for my Prius- the key battery kept dying even after repeated battery replacement. When ordering the new key they did not ask for the VIN even though when I called Toyota dealership they said they needed the number to give me an accurate quote. They quoted me $400 and I paid a $200 deposit. When the key came in, I sent my 18 year old to get the new key programmed to the car. After over 20 minutes of trying, they declared it was the wrong key, and that they needed to order a new one. When my daughter turned on the car, she got a new error message that she had never seen before "Check Hybrid System, Stop the Vehicle in a Safe Place". Panicked, she called me and also went into the store to show then the message. They did not help and I told her to go to Northampton Tire where they instructed her not to drive the car far and to bring it back on Monday. After an hour of labor and running diagnostics, they were able to clear the message and ensure that there was nothing wrong with the car battery. That cost us $160. I called foster farrar and explained that their errors caused us to get a code that made us afraid to drive the car and had to take it to Northampton tire. They said that there was absolutely no connection between them trying to install the incorrect key for 30 minutes and us getting the error message immediately after turning on the car. Furthermore, they said to me that it was not the wrong key, but rather just a "different key" (at which point I said "is this real life?!"). They also lied and said that my daughter said that she saw that message all the time which is completely untrue. She walked in and told them she gotten a key not detected error message before when the key battery was dead, but that she had never seen this new code before. Had they not tinkered with the car using the wrong key fob we never would have had to take the car to Northampton tire to run the diagnostics and remove the code. The person I spoke to at foster farrar was incredibly rude. He said he would never give me the $160 because it was in no way his fault. After much back and forth he said he would talk to the worker who worked on the key and call me back the next day. When he called back the next day he continued to cut me off, refusing to let me speak. He said he would reimburse my deposit because he refused to work on the car, and then he hung up on me as I protested mid-sentence. I am truly disgusted by this level of unprofessionalism displayed by foster farrar employees. I cannot fathom walking back into that store to get my deposit. As a small business owner myself, I would never dream of treating someone the way I was treated, especially after making such a grave error. Please, save yourself time money and heart ache go get your new key fobs at a car dealership that knows what they are doing and aren't abusive to their customers.

    shop has helped me on several occasions now. Reputable places with good information are becoming…read morefew and far between. I recently dropped my key fob in the toilet. I tried putting it in rice doing all the things I heard then I called the dealer who I bought my car from less than a year before find it was more than $900 to replace the key/fob. My god outrageous. I locksmith shop and they couldn't have been more accommodating and it was $290 still a considerable amount of money for a key but way less than the 900 the dealer wanted for the same thing.

    Cars Paint Plus

    Cars Paint Plus

    (4 reviews)

    I've been here three times, and each time, the owner has been extremely friendly and helpful. If…read morehe doesn't have something, he will gladly order it. They sell automotive paint and auto body supplies, including a great variety of specialty auto body fasteners. On my most recent visit, they really came through big-time. I had bought a used exterior side mirror for my wife's car from an auto salvage yard, and the paint on the mirror housing did not match the color of her car. I tried several area auto parts chain stores, looking for a spray can of the correct factory color paint, but came up empty. Finally, someone referred me here. This store can make any color of paint, and put it into a spray can, which is perfect for a small project like my mirror. I came in maybe an hour before they closed on a Saturday, and they were busy, but the owner finished my custom spray paint can before they closed. My wife's car mirror looks great with the right color paint!

    What a fantastic family owned business! They have been in business for years and it shows. I've…read morevisited this store a few times over the past few weeks and everyone is so knowledgeable about paint and extremely eager to help. My husband was painting one of his trucks and decided to do a color match. CARS mixed the paint for us and the color is exactly the same as our other vehicle. We are thrilled! In addition to the great paint, they stock all things needed to paint a vehicle. Highly recommend this place!

    Sherwin-Williams Paint Store - paintstores - Updated May 2026

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