We did a renovation of our master bath and were assisted throughout by Victoria S. She was…read moreknowledgeable, helpful without being over-bearing, a clear and timely communicator, and went above and beyond to help us make our selections wisely and easily. We are very happy with the products we purchased (including shower walls, vanity and faucet/fixtures, but most of all we can't say enough about what a pleasure it was to work with Victoria.

Clean and high quality showroom. if you're looking for kitchen and bath fixtures and faucets visit…read moreSink & Spout

they were awesome and russ was incredible. I finally have my dream kitchen. I just love my kitchen…read morenow it went from 1971 to 2024 kitchen.

Stay away!! The sales person was fine. The workman who came out were good. At the end of the day…read morebecause of a few issues the company gave me such a run around. My slide-in stove didn't fit and there was a curve in the counter. They would send me to different departments ; I explain my issues and send pictures of the problems to no avail. I asked if someone could come out to see the problem and they said sure, that never happened. It has taken a toll on my patience. I'm in my seventy's and feel I was taken advantage of, It has taken a while for me to even contact someone to let the public know of the poor business ethics of this company.

I buy most of my interior trim from these guys as their location is much more convenient to me than…read morethe two major improvement "big box" stores, and the prices are really good. I've shopped there for many years and the staff is always helpful and get me what I need quickly!

Good selection of pretty much anything "home improvement". Studs usually .02-.05 more a piece than…read morebig box stores, but I didn't have to spent 30 minutes looking for straight 2x4s. A guy working helped me load without me asking-I was in and out in less than 10 minutes.

I just picked up a new faucet for our kitchen from FW Webb in Springfield. My customer rep was Lori…read moreand I want to say she was simply the best! Lori was very patient with all my questions and indecision and was extremely knowledgable in giving me feedback. It was a real pleasure dealing with someone who was as polite and professional as Lori was today. I will definitely shop at this store again. Charlie H.

I'm building a new house and went to Frank Webb to purchase some of the stuff I needed. Staff is…read morefriendly, and great selection, but I have to be after them time and time again, before they call me back or reply by email. Very upsetting and no regard for their clients. I also went to United Plumbing for other products and I'm very happy with them. They return your calls and reply to your emails. If and when I need something for my kitchen or bathrooms, I'll go to U.P. not F.W.

Great price , quality work and in a timely manner! I recommend this company to anyone who wants to…read moreupdate their kitchen . I got new cabinets doors/drawers plus new hardware, it came out beautifully, love it !

Joe Yiznitsky and the team at Interstate Custom Kitchen and Bath did a fabulous job renovating our…read morekitchen in Sturbridge. Everything was top notch at every stage of the process: planning, designing, demolition, and renovation. Joe and the team were very thorough. Always responsive, Joe and his team made sure that we covered everything that could come up. it was a smooth and ultimately satisfying renovation. He started and completed the work on time. We now have a great kitchen that we love and can cook in. Thank you, Joe, and the entire team at Interstate Custom Kitchen and Bath.

wish I read the reviews before I did this would def get 2/3 quotes…read more Rich was very arrogant and when he did something wrong there was no remorse and when I was told I would not have counter tops for the holidays I asked if something could be done I got a big NO instead of suggesting he go to Home Depot and spend $10 on 2 (2x4 ) pieces of wood. Thier workers were great but I would suggest a second opinion.

Love these guys!! My project went off without any problems whatsoever, they told me when the work…read morewould be done, and right on schedule!! Really friendly guys, so Happy I found them to do my bathroom!! I will be reaching out to them to do my kitchen in the near future.

We were fortunate to have 2 kitchens remodeled by KBH. Vonnie and her team are so knowledgeable and…read moreefficient. After shopping around they were the most reasonably priced. They stand by their product and follow through any time there was an issue. They truly want you to be happy with the results. Thank you for making it such a great experience!

When Vonnie came to my home I gave her a budget and told her…read more how I wanted my kitchen remodeled- with her assurance Herzenberg could Do our kitchen they way we wanted it to be for the budget given I went ahead a gave her the 250.00 design fee that would be deducted from the total job. The following two weeks Vonnie bought in her contractors and did up some great designs and gave us some wonderful ideas. After delaying our kitchen remodel for months due to a serious illness I looked forward to finally getting my kitchen done. About two weeks from the start we went into the showroom to review the plans and go over the final quote - We were so excited I can't even begin to describe the immense disappointment when Vonnie so very proudly presented us with a quote that was 25 % over our budget. I was in total shock. In shock not just by the ridiculous quote I was just given but for the condescending way she spoke to us in trying to justify her numbers. Further berating us and telling us how insulted she was when I demanded our 250.00 design fee returned to us "I'm insulted that you don't even think my time to put this beautiful design together for you is worth that fee, if you find someone to do your kitchen the way you want it for that amount of money it would be crap" Well Vonnie - we also were insulted for the way you deliberately misled us -insulted you wasted our time without any regard to the situation you were fully aware of we were in. I can't believe a company who boasts as many years in business would treat anyone the way you treated us - I would expect your arrogance will eventually be your downfall - Herzenberg is definitely not the last name in Kitchen Remodels.