I will not shop here again. I have shopped here twice. The first time I asked them to match some…read morepaint for my house. I told them it was satin. They insisted it was a semi gloss. The paint does not match the other walls in color and is shinier than the other walls!! The second time going was to get a particular primer that I could not get elsewhere. While there I bought paint rollers. The staff suggest a roller and I questioned them thinking I wanted a smoother one. They told me the one they recommended is used by the professionals. I asked for two packages. I hate them! And, the two packages were not the same! Roger's Paint store told me I should have been using a smooth roller for my walls not the ones the Paine Shoppe sold me. The staff there do not appear to be knowledgeable!

Don't waste your time or money. We bought their top of the line paint (over $70 per gallon) and it…read morewent on like sludge. My wife went back and explained this to the man behind the counter but she made the mistake of saying she didn't like the color either... well that was it... over $300 wasted. I called the store afterward and he denied she mentioned the problem with the consistency at all. He basically called my wife a liar and then said sarcastically that he'd love to see the paint. Instead of saying that he'd fix the issue he sarcastically said to being it in so he can paint a board and see for himself. He was implying that we were both liars. I will never waste my money with this store, or Benjamin Moore for that matter, again. STAY CLEAR!!!!!!!! Horrible customer service and a BAD ATTITUDE.

Great customer service with a quality product staff and management is top notch at lambert line…read morehighway Warwick store and the mineral spring ave north price store very satisfied customer

Been coming here for years for numerous products and I couldn't be happier. I truly knew nothing…read moreabout painting and the staff there was so helpful with everything, they told me exactly what I needed, how to reuse various items; paintbrushes, rollers, trays, so I didn't waste any money. I have been to those other box store places and they do not compare, the service and attentiveness along with the quality of the products can't be beat. Any home projects you may have they will help with, letting you know what is needed, how to do it, and the most economical option for you. Also, they take all of your old paint cans for recycling so it is a great place to drop this off as you can't put in your trash or recycling. Also, if you are unsure on how a color will look on your wall, the staff there will guide you into which hue to choose. There were some that I was told would be too much on 4 walls with little light but went a shade down and it was perfect.

Friendly greeting, quite helpful when I need it. Highly recommend…read more Prices are reasonable for Benjamin Moore quality paint products.

Impressive organization! Had a bit of an odd request, and they suggested an alternative approach…read morethat I didn't even know was possible. They coached me through the process, gave me some extra supplies just in case, and it worked like a charm! I'll be back! JPA

NEVER AGAIN. I went…read moreto their Warwick location on my lunch because the store they have near my house closes at 5 (super convenient for those of us with 9-5 hours). I went in knowing EXACTLY what I wanted and needed, bought the most expensive paint they carry (Aura by Benjamin Moore) and AFTER cashing me out I am told a paint can opener is an additional cost. Why not ask that BEFORE you run my credit card??? On top of that they did not put the color on the lid, so I am sitting at my desk now nervous that it won't be the color listed. I will painting on Saturday and if I open it and it's wrong you better believe they will be taking it back!!! I will NEVER return to one of their stores again. A "discount" on paint (that is offered by Benjamin Moore Directly, not the store itself) does not make up for bad service!

Great business here !!! Went in here looking to match a paint from Sherwin Williams expecting to…read moreget flack & be told to take it to the original mixer. The employee who helped me was knowledgeable & very helpful. They matched my tricky color request perfectly! Happy to say I will skip the big hardware stores & return here next time I need paint!

As paint stores go this place is pretty darn good…read more Friendly, knowledgeable staff. A wide range of products fitting every budget and taste. Founding in 1866 by Henry Sherwin and Edward Williams this is one of the largest paint producers in the world. Plenty of parking.

I like to visit stores multiple times before giving out a 5 star review but this store deserves it!…read moreThe women behind the counter was friendly, inviting and knowledgeable about the products. Sometimes I am vague on describing what I want but she was patient with me and didn't try to rush me out the door. This is as good as it gets, a painful process was simplified for me. I didn't think it was going to be this hard to pick out wallpaper but they made it easy on me. I'll drive out of my way for this one

I spent almost $400 during a quick trip.. The way I was treated by customer service was completely…read moreunacceptable. After loading my car and making it home, I realized I had left an item in a shopping cart outside the store. I immediately called the store to prevent it from being taken. Someone answered, "Customer Service, Hold!", and never picked back up--for the entire 20-minute drive back to the store. When I arrived, I found my item still outside. Inside, I saw three customer service associates standing around chatting, not helping customers. When I explained my call had been on hold the whole time, the woman at the desk flat-out denied it was possible. I showed her my phone displaying the store's number and the 20+ minute hold time. She shrugged, accused me of calling the wrong store ( despite using the phone number on the receipt), and dismissed me. See my call log and receipt attached below I left the store, sat in my car, and someone finally picked up the call--only to hang up immediately. I called back, someone answered, and when I said "I was just checking to see if anyone would pick up" they hung up on me again.... Which clearly proved my point. This was not a staffing issue. This was employees choosing to ignore customers, lie, and hang up on them. It's unprofessional, disrespectful, and reflects extremely poorly on the company. And if the three employees are reading this, maybe go work at the garbage site where you belong

When a woman sends her man to the store with a picture and an item number, DO NOT tell him the item…read moreis wrong, and then proceed to sell him something else! Now, just like always, this woman has to go get the correct item! I'm so disappointed, Lowe's

Do NOT hire Ruiz painting ti…read more Do NOT hire Ruiz painting unless you want your house to be robbed of your valuables! I was an employee, and witnessed this, and questioned owner, he tried to tell me I was mistaken, it belonged to him, until a clients house was burglarized 2 days after he finished painting their house. they had sold their house, and bought another, (house we painted) they had very expensive equipment and all their belongings stored in garage until remodeling completed. He didnt even show up to receive second half of payment! guilty? definitely! I immedietly quit he owed me 500$ pay and refused to pay me what he owes me. weeks prior he never wanted to pay me for the hours he owed me! He deducted hours for no reason. Please do not hire this man!