Young's Lodi Ace Hardware is one of those places you go in for one simple thing and somehow walk…read moreout with way more than you planned. I went in just to make copies of keys, because they're honestly the best place in town for that. The gentleman who helped me was really helpful, personable, and easy to talk to. Quick, easy, and done right. Of course, I never leave with just keys. This Ace always gets me. The pies are amazing, the candy stash is dangerous, and the gardening gloves deserve a shoutout. The value and selection are worth it. They have the best glove variety, especially if you have smaller hands, which is not easy to find. I always grab the cinnamon bears, and somehow they instantly stick to my hips the minute I walk out the door. Worth it every time. I also love their rewards program. The discounts add up, and it's always a nice little surprise at checkout. And yes, I love their wall of shame. It cracks me up every time. If you steal from them, you might end up on the wall. Simple solution: don't steal. It's not okay, and I respect a local business that looks out for itself and its employees. The staff are consistently friendly and helpful, the store is packed with useful and fun finds, and it still feels like a true neighborhood hardware store. Young's Lodi Ace is one of my favorite places to shop, and I'll keep coming back.

Complaint against Ace Hardware in Lodi, not honoring DeWalt's "30 day return policy…read more I purchased the DeWalt Yard Kit, which included a weed eater, blower, and hedge trimmer on Sunday, March 22, at 3:22 pm. Nick help us and he pointed to the De Walt items that were included in the kit. We said OK. Nick handed us the Hedge trimmer from the glass case without a box, instructions, and walked us to the register to order the other two items since they were not in the store and needed to be ordered. He then told us we could take the hedge trimmer and they would call us Tuesday 3/24. My friend picked them up Tuesday and after using the equipment to check out how they worked, he called me and said that we were going to return them because they would not cut nor did it have sufficient power, and he told me that De Walt items were not the ones shown to us when purchased. Wednesday morning about 7:30 am I tried to return the DeWalt yard kit. I walked in with the equipment, box, and receipt. The gal, which, I did not get her name, stated that she'd have to call the manager Tanner, to inform him that I was seeking a refund. Tanner, whom that morning was working in the Lockeford Ace Hardware store. She let him know that it was not packed up in the original box and she stated to him that it looked used. I told her we had pick it up on Tuesday and we tested the equipment. She then told me that Tanner specifically said that she could not accept the items for return because they had to be back in the original packaging. I said OK and left to repack the items into the box, all but the hedge trimmer which they gave to us without a box. She also stated that the return was going to need the manager's approval. Then she offered me dates when the manager would be back in Lodi, I said no, I will go to the Lockeford Ace store with the understanding that he was there working for the day. I left to repack the items back into the original box. When finished packing up the equipment I drove out to the Lockeford Ace store and spoke to Rindy. She left saying she would get the manager Tanner. She came back saying he was on vacation, and that he had already received a call from the Lodi Store. I said yes, and we packaged it up as he stated and drove here to speak to him. Rindy said he was now on vacation and he'd be back Monday at the Lodi store. I stated he was supposed to be here working that is why I am here with the packaged-up yard kit. She looked at my receipt and said that oh the hedge trimmer came out of the glass case with no box then it is all on the Lodi Store to take back for return. My Friend called to see how the return went. I explained to him that they did not return it for refund. They would not accept it because it was not in the original box. My Friend told me to send him a picture of the receipt, that he'd try to get the refund. My friend addressed Nick point blank, why did you not tell us that this was not a refundable item, Nick replied with "you did not ask me". They still would not refund me back my money telling me now. "it is not in resellable condition". Do not spend your hard-earned money at Ace hardware in Lodi! They do not guarantee their merchandise, not even with your receipt!

Gary and Sam are awesome! They always provide great customer service and are fast, friendly, and…read morereliable. The only downside is the air conditioning. It's really uncomfortable walking into the store because it's so hot inside. I hate to complain since the staff is great, but I hope the issue gets fixed soon because it would make the shopping experience much more enjoyable.

Not checking first, I arrived 2 minutes before closing. The service representative stayed a half…read morehour past closing to help me! He was great at using the flooring piece I brought to suggest a color and when I wanted to try it he offered me reasonably priced 1/2 quarts. He even helped me take everything to my car! I highly recommend that you try out Lodi's new paint store!

Recently moving back to Lodi in my parents house which was vacant for about a year. I needed some…read moreupgrades to bring the home back to life. Mainly painting the exterior of the house. Not knowing any painting contractors in town, I relied on the recommendation from the Benjamin Moore store in Stockton..One of the painting contractors they liked was Tony Canton of Lodi. Tony and his crew did a fantastic job, the house looks great. From helping you to decide the color combination all the way thru to the end.. The visqueen protection of all the plants, sanding, caulking and all the clean up. The best part with Tony he is there working along side of his crew. So if there any questions that arise he's there to oversee...His price was fair for the work completed. As the old saying goes you get what you pay for...Give Tony a try, you'll be happy you did....Thanks Tony..

These guys are really amazing and totally live up to the excellent reputation they have built up…read morefor themselves in the Lodi area. They are honest and reliable and best of all produce seriously quality work. I tried doing some DIY painting and then I had Tony himself do some other work and the difference in the two jobs is night and day. The room that I did now screams "I NEED TO BE PROFESSIONALLY FIXED" every time I see it. If you're in the area, I couldn't recommend this locally owned business any more!

I honestly can't remember the last time I just wandered around Lowe's, but this visit really…read moreinspired me. Walking through the store actually made me feel motivated to start new projects at home. The plant section was my favorite part, and the surprise kitty therapy out in the garden area totally made my day. It's such a relaxing place to just look around and get ideas. I was also helped right away by a gentleman named Jared, who was friendly and helpful without being pushy. Great customer service makes such a difference. I definitely went in for a few things and walked out spending way more than planned, definitely worth it's value and in a good way. I left feeling inspired and ready to get things done at home. I'll be back.

Stopped by Lowe's last night with my dog as Lowe's stores are dog friendly. I wanted to look at…read moresome flooring and tile for a project I was working on. The employees were helpful and checked on me if I needed assistance. The prices are pretty good and they have a large selection to choose from. They also have Duke Cannon grooming goods and I grabbed a couple of those too. I really like the self-checkout stations that they have. I can scan and pay for my items quickly and efficiently. I'll be back at Lowe's for my next project.

Love this company, great people, good selection always find something to buy. I feel the employees…read moreare always helpful.

I often go to this Hobby Lobby and the one in Elk Grove. This one is always much busier so I…read moreunderstand the long lines and wait times. They do always have more check outs open than the one in Elk Grove. The staff is always frIendly. I wish they had more fabric selection and quality. I often need more than is on the ream. I also often need more buttons and bias tape than they have. The prices are great and it someting isn't on sale it will be in a week or two. With that said I have been happy with what I have bought and made and it has held up well.

Excellent customer service! They have quality granite for home and kitchen remodelingread more

My husband and I were looking for materials for our bathroom remodel. Tiles, Vanity, countertops,…read moreetc. We came in on 2 different occasions and I can not recommend Granite Expo. On our first trip, it was busy and no one really seemed to want to help. Since it was our first time, we walked around for about 2 hours really trying to narrow down our decisions. Some of the displays are confusing as to what the prices and choices are so it was a little difficult. If you were lucky enough to get a sales person (we were not) then maybe you were able to get more info. We wrote down our choices and left. I came back by myself during the week hoping it was not as crowded so that I could actually get someone to write me a quote. When I walked in the front door, there was a young women sitting at the first station. She looked up and said good morning. I said good morning and then I went to look at the bathroom vanities. I knew I still needed help, so I walked up to her to ask for help. She turned from her computer monitor, looked me in the eye and said "I am busy right now" and went back to work. What? OK, that was rude. When she saw I was still standing there, she looked to the gentleman to her right and said "Oscar, you are too busy to help her as well, correct?" Oscar looked at me and said I can help you in about 10 minutes. I wish I had gotten her name because she was incredibly rude and disrespectful. After a few minutes, Ocsar tried to help me. I could tell he was rushing and really didn't want to help me so I just gave him some of my choices so I could at least get a quote. I think if you are a contractor they treat you better than just a regular person coming in to look and get prices. My contractor was not with me, so maybe if I had brought him it would have been different. For me, customer service is terrible, pricing and choices are confusing if you are just trying to look around and overall this was a bad experience. I would not come back, especially if someone like the young lady talks to customers that way. We wound up going to another bathroom company to ultimately purchase our vanity, cabinets and counter top.

They recently changed their system so I encountered difficulty exchanging my item, especially…read morebecause I had ordered through DoorDash and could not have it be refunded to the card that it was paid through. However the employee who was helping me went above and beyond! It took some time and calling multiple people, but eventually she was able to help me after speaking to a supervisor on the phone who had gone home for the day. They figured out they needed to use a different computer for the exchange and they put it on a giftcard so I could repurchase the item I wanted to exchange it for. It was the same item but in a different color. I did not know that the Lowe's return and exchange policy was so complicated! Make sure to read up on their policy if you're making a purchase you are unsure about. This was my first experience doing so, and despite the wait, I really appreciated how the employee was so committed to helping me that she went above and beyond to get it figured out. I had a great experience! While waiting, the employees were also very fun and nice to talk to, which made my experience very pleasant. I liked their dynamic a lot. Lowe's seems to have a great team of employees and seems like a fun place to work at! I would absolutely go back to this location and recommend it to others.

First time coming into this specific Lowe's, was not really helped or acknowledged by the 5 staff…read moremembers I passed but that's okay. Had to deal with a heavy ac unit which was needed that day but over exerted myself after dealing with a car accident prior. Also was just watched at the checkout and not really offered help with anything and then was kinda being blocked in since the associate just stood directly in front of of the doors as if I were going to attempt to run out with said heavy ass air conditioning until

We recently decided to shop for a new sectional. We decided to shop Ashley. We were greeted…read moreimmediately by our salesperson Bobby T. We don't like the hard sell and we advised Bobby what we were there for and that we wanted to look around. He allowed us space while continually checking in with us, answering our questions and making suggestions. We didn't make a purchase that day but promised him if we returned we would ask for him. We returned a couple of weeks later, waited for Bobby to assist us and made the purchase. One of our questions was in regard to negative reviews for Ashley customer service. Bobby suggested that if we had any problems to come back and follow up with him. He would personally handle for us. Dealing with customer service over the phone is most often a nightmare but with Bobby's reassurance we were confident in our choice to purchase at Ashely. If you are furniture shopping and shop Ashely's Stockton location be sure and ask for Bobby T. - you will NOT be disappointed. He's an honest and genuine man. THANK YOU BOBBY T.!!

Terrible investment. I bought this sectional may 2024. Started linting up balls 6 months in!! I…read moreshouldve called it out & asked about warranty at that time however i was grieving the loss of my husband and priorities were elsewhere. Now here Iam Sep 2025 and the customer service rep says there is nothing they can do as it is only a 1 year manufacture warranty. The store should have their own warranty and stand behind their product!! This is unacceptable. So now I'm in the market for a new sectional!