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    Young's Ace Hardware

    4.3 (15 reviews)
    Closed 7:00 am - 7:00 pm
    Updated 1 week ago

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    1 year ago

    Good selection and exceptional customer service. Grateful to have this store in our small neighborhood.

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    4 years ago

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    Review Highlights - Young's Ace Hardware

    Great customer service friendly staff just an all-around great store ace hardware has more items that you use around the house than the big box stores.

    Mentioned in 2 reviews

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    Lowe's Home Improvement

    Lowe's Home Improvement

    (150 reviews)

    $$

    I honestly can't remember the last time I just wandered around Lowe's, but this visit really…read moreinspired me. Walking through the store actually made me feel motivated to start new projects at home. The plant section was my favorite part, and the surprise kitty therapy out in the garden area totally made my day. It's such a relaxing place to just look around and get ideas. I was also helped right away by a gentleman named Jared, who was friendly and helpful without being pushy. Great customer service makes such a difference. I definitely went in for a few things and walked out spending way more than planned, definitely worth it's value and in a good way. I left feeling inspired and ready to get things done at home. I'll be back.

    Purchased a brand new kitchen sink & garbage disposal, time to install it, take the sink out of the…read moresealed box. DENTS ALL OVER THE TOP OF IT. Obviously it was installed, re-taped & returned. Decided to check the garage disposal before installing it, had hair & food garbage in it () another used and returned item. That's not the most frustrating moment. Arrived at the return area, was met with a smart*** punk who thought it was funny. He stated " hey I need a new sink, maybe I'll take this one", after spending a lot of the day preparing a new counter to have to return both items I was not amused. Asked to speak to a manager as this kids attitude was awful, she was honestly no better. We suggested that when you accept returns, that you need to OPEN THE BOX AND INSPECT THE ITEM! not just be lazy and return it to the shelf for it to be the next customers problem. Punk said " that's out of control" REALLY? you work in the RETURN AREA. Found an employee on our way to go find another sink and garbage disposal, she asked if we needed help, explained what had just happened and she bent over backwards to help, was very apologetic and went with us to pro desk to be sure everything was handled. We opened the box to check for damage on new sink ( as prior damage was all along the top) looked good, away we go..... We shop at Lowe's a lot (we've remodeled 4 homes) Management needs to take a good look at your return processes and send the return desk employees back thru " How to treat customers" sensitivity training. Especially as Lowe's has signs all over to "Please treat our employees with respect" it should go both ways. Frustrating is not even close to how mad we were.

    Lowe's Home Improvement

    Lowe's Home Improvement

    (111 reviews)

    $$

    They recently changed their system so I encountered difficulty exchanging my item, especially…read morebecause I had ordered through DoorDash and could not have it be refunded to the card that it was paid through. However the employee who was helping me went above and beyond! It took some time and calling multiple people, but eventually she was able to help me after speaking to a supervisor on the phone who had gone home for the day. They figured out they needed to use a different computer for the exchange and they put it on a giftcard so I could repurchase the item I wanted to exchange it for. It was the same item but in a different color. I did not know that the Lowe's return and exchange policy was so complicated! Make sure to read up on their policy if you're making a purchase you are unsure about. This was my first experience doing so, and despite the wait, I really appreciated how the employee was so committed to helping me that she went above and beyond to get it figured out. I had a great experience! While waiting, the employees were also very fun and nice to talk to, which made my experience very pleasant. I liked their dynamic a lot. Lowe's seems to have a great team of employees and seems like a fun place to work at! I would absolutely go back to this location and recommend it to others.

    Do not buy any appliances from Lowe's I bought a washer and…read moredryer 30 days ago When the installers from the Bay area came to install it, it was unbalanced I thought it was just me with the way I was putting the clothes in 3 weeks later. It's still bouncing around I called Lowe's to see if they could have somebody come out and balance it for me They said it's against their policy since I did not use a Lowe's credit card and I did not call them within 48 hours of install Be weary Customer service and policies are unacceptable

    Young's Ace Hardware - hardware - Updated May 2026

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