Painted the exterior of my house using Sherwin Williams Emerald exterior paint (their top grade)…read moreand couldn't be happier. This paint went on with literally no drip marks. The experts at this store patiently mixed numerous samples for us until we got just the color scheme we were looking for. The SW website had tools to help us coordinate, too. Skip the box store -- you can't beat the knowledge, quality, and personal service you'll get here. You pay for what you get. And to the owners: Thanks for being members of the Naperville Chamber!

Well, it's a paint store and I'm a person who has a mild to moderate level aversion to deciding…read morewall paint color. It stresses me out, but not because I'm worried about how ish is going to look, but because I literally cannot think of anything more mind-numbing than staring at swatches that are only vaguely varied. Lemme put it this way, I would rather watch the paint dry, than sit there and f*cking stare at eggshell, manila and off-white samples in different light. This is *my* water torture. But alas... it was time for a change, and I *guess* I'm grateful for the nudge. For better part of the last 2 decades and at 2 different houses, I've been living out of a bright orange bedroom. Sounds fun, right? Well it was... for like, the first 5 years... then the next 13, to be honest, were kind of played out. Plus my hair's also been bright orange for the last five years as well, and I think I was veering that point where things were getting kind of creepy... like Picasso's blue period, only I never did anything of value or praise. Anyway, I've been going to Sherwin-Williams for all my wall color needs because my parents recommended it, and they have an account there with all their saved info and I guess there was some sale thing going on as well. I stared at swatches for longer than I ever want to stare at swatches ever again. The color swatch book I had seemed like it had a ton of colors, but then when I got to the store and they were organized so I didn't have flip things back and forth in a book, it didn't seem so expansive... but I suppose I'm glad because that way I could at least get out of there a bit faster. The sales people vary each day and of the 3 days I had gone in, I don't think I ever saw the same person. Some would check in and offer help right off the bat, some would solely work the counter and answer customer questions at check out and the girl on my last visit would mutter annoyances under her breath as she only begrudgingly acknowledged customers and ordered her co-worker man around with one stern B-face. I felt bad leaving him there with her... but he was too old for DCFS and I had to be somewhere at 5 sooo it was outta my hands. Anyway, everything was just fine. Besides the crabby patty on my last visit, everyone else had been both friendly and helpful and we were able to get in and out right quick. My one regret + quick tip would be that I didn't see the Keurig K-cup Chai latte flavor until just this last visit, and even though it was 9,000 degrees outside, I still felt I needed to have a cup just so I could say I did. Amenities are few and far between these days so I make it a point to take advantage whenever possible.

I get lazy. Not wanting to deal with downtown Naper traffic, for yrs I've been buying my Benjamin…read moreMoore paint at the hardware store on Washington and Ogden. Last night their paint machine was broken so I resigned myself to having to come here to JC Licht instead. I cannot believe the stark contrast in service. I like that hardware store, but buying paint there sucks. You always have to try to flag someone down for several minutes and they're never paint experts. Walking into JC Licht, I was almost immediately helped by one of the several employees, despite the place being full of contractors picking up large orders. When I showed the employee what I was painting, she directed me to the paint I should be using instead of the paint I was planning to buy. Despite the fact that there were professionals waiting on large orders, my little $35 can was still valued. I was mixed and out the door in less than 10 min. I will deal with the downtown Naper traffic from now on when I need paint. That was a far less aggravating experience than the hardware store.

I have purchased a lot of paint, wallpaper, and supplies from this store over the 35 years that we…read morehave lived in Naperville. I needed a can that I purchased a year ago and hadn't gotten around to using until now reshaken. They said no. Someone's can had leaked once so they have a blanket no rule. I don't believe cans just leak. Maybe they didn't check to see if the lid was secure. Maybe they didn't check the can's structural integrity. Whatever the reason, they won't shake a can once it goes out the door. My opinion, bad customer service. A good customer walked away rejected. I won't ever go back.

Absolutely love this store! The staff is so incredibly friendly and helpful here. What I love the…read moremost is they have a designer on site who can truly help being your vision to life! They are so helpful with color selections and they also offer window treatments. They also offer color services where someone will come to your home and help pick out the best colors. I will definitely be using this for certain rooms in my home once we get there. I also brought in a drawer from my bathroom vanity to get a match for my other cabinets in the bathroom - I got a sample from here, sherwin Williams, menards, and Home Depot. Benjamin Moore had the best match out of everyone. This store is truly the best when it comes to paint!

If you need good paint and help with paint, this is the place to go. We just worked with Melissa,…read moreif she isn't the store manager, she could be! She knew everything. She gave us choices explaining the various benefits of the options we had. She was super nice too. I have been coming to Jc Licht for years and have never been disappointed. Celeste helped for many years with windows coverings, color and and other decor advice. I guess it is as simple as this place has dedicated employees with education and experience you need. Highly recommend!

This place always has the best customer service. Super personable. They give me good advice and…read moreseem to know about color/design. Quality of paint never fails either. I'll be back for all my paints needs or maybe to just hang out w the employees.

Everyone that works here is always so pleasant. They do have a lot of contractors coming in and out…read moreof here but for a novice like me they never make me feel stupid. They're always very helpful and answer any questions that I have. I've been in here multiple times and I've always had fantastic service.

A most helpful paint store! First of all, the paint! We've found Benjamin Moore Paint, while…read morecosting more than others, goes on easy, and holds up to years of dare I say it.... abuse. The employees are helpful and are not upset when asked to mix up small samples. No wonder why many paint professionals are often found here. If you're in a hurry, don't come first thing in the morning, that's when we've found them most busy.....

Extremely helpful, informative service. Came in with a specific color in mind & Kevin helped me…read morefind it. He even carried my paint to the car for me. I also appreciated that he didn't try to up-sell anything. Even when I said that my cutting in brush was a little stiff & crunchy, he told me that it would come back to life if I just soaked it. I will be back again!

If you want to wait around waiting for someone to help you then this is the place for you! I don't…read moreknow what you need to do to get assistance but clearly picking out paint chip after paint chip isn't it! I'll gladly take my commodity shopping anywhere else!

We have been working with Holly (color consultant at JC Licht) for the past 9 months on various…read moreprojects. Every time she has come through for us with amazing color choices that really speak to us and what we are looking for. She is incredibly patient, genuinely listens to her clients, and is incredibly thorough in ways I would have never thought of. Holly is really passionate about color and loves educating her clients on it, which is super helpful to understand the color process and what to look for. On our last project Dora and Holly really went out of their way for me. I mean WAY above and beyond their job description, in the midst of me having a meltdown over our house renovation. I will never be able to thank them enough for their enormous patience in how they handled me and the situation. Between Holly's incredible talent for color and their unbelievable customer service, I am a customer for life!! If you are starting from scratch with an idea or testing your designer's color choices (I have been in both situations), Holly is the only color consultant you need to call. In regards to paint, if you are someone like me who suffers from migraines due to toxic fumes, etc., Aura is an amazing paint product. Yes, it is $89 a gallon, but you can sleep in the room your painting, with no fumes and no migraines. The paint itself is a dream to work with, even for paint dummies like my husband and I. If your budget will allow the cost, to me it's worth every penny!

I can't say enough about Michelle's customer service. She stayed late during bad weather so I…read morecould get an early start on a Saturday morning. She even demonstrated how to apply the wax. Di Lucca Design is THE go-to place on chalk paint.

First time chalk paint user and michelle was great! She helped me find everything i need and even…read moredid a demonstraion on how to use the products. My dresser turned out fantastic thanks again michelle.

They are always knowledgeable, helpful and friendly. Alan and Kiley went above and beyond to help…read moreme choose colors. Highly recommend!

I was sent here from the Lisle shop because they had no stock and was told that this location…read moreshould have something like 6 cans of paint of the variety I was looking for. Well, either their computer system was not up to date or they had a busy morning because they were all out. I really don't understand how these paint stores can have no paint! The clerk upgraded me to the next level of quality (which would have been a bit more expensive) without charging for the upgrade, since they didn't have what I wanted to buy. Sherwin-Williams paint is expensive (paint is $$$ anyway these days); I only went with it because that was what my handyman said he uses. Glad I finally got the paint, but overall this was a frustrating shopping experience.

I was referred to Sherwin-Williams by a contractor and wasn't disappointed. I called first to…read moreverify hours and to have a few questions answered. Odell picked up the phone after a couple rings introduced himself, thanked me for calling and asked what project he could assist with. After the Q&A I went in to purchase supplies for our remodel and Odell greeted me as soon as I walked in. Odell made my experience a smooth one with no up selling only recommending the supplies I needed with each having an explanation of why he recommended each item. Thank you Odell and Sherwin Williams for the outstanding customer service and quality products.

I called in my order earlier this week and Sierra was very nice and helpful…read more My painter actually had some stuff on his list that I couldn't find on the website so I called it in. She called when it was ready. When I went to pick it up another coworker that has started his shift helped me. There was some confusion on if my credit card was run but it got sorted out. Then today my painter needed another two gallons and I called it in and they had it ready. Great customer service and they are very polite and friendly.

Big fan of the new location, having moved from Danada. More parking options and updated…read morespace!Spacious, excellent selection and well maintained displays. Staff was attentive but not overly so!

I came here on the last day of a soap sale. As I walked in I thought "I'm sure they will be picked…read moreover!"... I was WRONG. Everything was fully stocked and beautifully organized. I got so many great soaps on sale! And the workers were super friendly, willing to help, but not like in your face or following you around. I love a good bath and body works soap or lotion. I will be back to shop again soon!