So slow and bad customer service. Doesn't communicate the time frame it will take to get the job…read moredone... just stood there waiting .

The employees here are completely incompetent. if you want to run in and grab something, then…read morefine. Do not ask for help or a question. They without a doubt will screw it up and it will end up costing you. I'm now a Sutherlands customer.

When I Really Need a Hardware Store!…read more Living exactly one mile from a Home Depot it is pretty logical for me to head there when I need something for a home project. But when I really need something that is critical to finishing a project or a home emergency (like a specific size washer, actual plumbing supplies, or even the correct "bit" for my rotary tool) I go the extra mile to Westlake Ace Hardware. No, it is not a "home center" it is a "hardware" store! It shares a large parking lot in a strip mall on MO 291 North, across from the Lee's Summit Historic Cemetery. You are welcomed in through their large assortment of out door plants just outside of the door, and a serious selection of high quality grills and BBQ supplies, then the really "important" stuff lies behind that. Row after row of hardware! Not the prepackaged assortments of washers, screws, hinges, but individual washers, screws and hinges! Come on, do you really need a dozen 10 mm bolts or just one to get your back on the road? Or how about that spacer for your envisioned improvement to your lawn tractor? And then is the replacement rotary switch for your custom headboard going to be found in the plastic bagged parts of a normal home center? If there is any doubt, Westlake Ace Hardware usually has it, and staff that understands you pain and where to find the cure. From replacement door keys, to the proper paint brushes to use with the special paint you finally found for that perfect room color, Westlake has always come through with either what I needed or a recommendation for a replacement item that might work better or is lower in cost. I know that when I go there I am not looking for fancy packaging, but the "thing" I need. Westlake is my port-in-the storm, and sometimes my salvation when I am at a loss to finish that important project - and at a reasonable cost

Customer service never answers the phone. There is no help in lumber and they never answer either…read more It's disappointing

Amazing wood I built a table with an in screws amazing drill. Bussin service was amazing. They were…read moreso nice value of the item so good.

I saw 2 bad reviews here for this store but my experiences with them the multiple times I've been…read morein were nothing like the reviews. The people here are very helpful, knowledgeable and kind/polite. I couldn't be happier with my experience. Great products and great people and super inventory at this location. 5-Stars all the way.

Love this store!! A couple of times we have needed them to match a color and they have been…read moresuccessful! Staff is friendly and knowledgeable.

Ryan painted the exterior of our house and stained out deck. The work is spectacular! I just called…read morehim today to have him paint the interior off our house. Great service and prices.

August 5th had estimate done and was told I would have it by the weekend. I've called and was told…read morehe get it to me again. September and still nothing. It's good you are staying busy now but you still should be professional and keep your word. Your work ethic / integrity will follow you.

I contacted Jim at Midwest retail services for an estimate on repairing my deck that was old and…read morein poor shape. He was very knowledgeable and gave me a very detailed proposal which I appreciated. His crew came in and did an amazing job on the deck. They worked hard and showed up each day. Jim always communicated to let me know what time they would be here. They were very respectful and helpful. When they completed the project and left, you couldn't even tell I had a crew here. Their cleanup was impeccable. I highly recommend their services.

Midwest Retail Services has done many different projects for me over the years. Their core business…read moreis around painting and staining, but they do a lot more than that. I always know if they do the job, it will come out perfect.

Sadly, Mix It Up took on the job of repainting our furniture, asked for payment before we picked up…read morethe pieces, and then returned the furniture to us with a can of paint to touch up all the marks where the old paint showed through. Worse yet, the new paint on one piece started bubbling and cracking. The store owner never responded to calls and texts asking to discuss the problem.

From the owner: Mix It Up Custom Painting, LLC is dedicated to our clients' satisfaction. We strive to make your…read moreproject our priority, whether it's a cabinet repaint or a full kitchen remodel. With over 30 years of combined experience and knowledge in the industry, when our clients partner with us, they can expect that every project we complete will be one of lasting beauty and durability. We only use the highest quality products including professional-grade primers, paints, and topcoats. Don't trust an amateur to refinish your kitchen or bathroom cabinets. Mix It Up Custom Painting has been operating in the Kansas City metro for 15 years, and we have completed hundreds of kitchens and other design projects. We see our client's project through from start to finish. At Mix It Up Custom Painting, we know what to do, where to get it, and how to set it all into motion so that your project happens on time and within budget, with lasting beauty, durability, and value!

This place is addictive you are looking for home decor. You have a wide range of choices no matter…read morehow you plan to decorate your home. My only critique is anytime I go here they only have one person at checkout. Also items are reasonably priced to.

LOVE THIS PLACE!!…read more I'm closing in on escrow and preparing to move in to my new home. I saw this place from far aways. I was hoping that this was a tile store. Turned out to be it's exactly what I was looking for. This has all the decors that you need for your home. Has a lot of things that you need for outdoor landscaping. I saw that there's some vintage furnitures pretty cool. I actually like this better than hobby lobby. All the staff we're busy but I still saw them greeted everybody. This place is for sure on my checklist this shot for my new place!!