It is a delight purchasing my products from Epic Paint. They are VERY informative and knowledgeable…read moreof their products that are sold in their store. The owner (as well as the staff) is ALWAYS pleasant and willing to offer his professional advice and/or recommendations when I've needed questions answered. It feels personable, unlike some of the big box stores and other competitors in that area. I also like that they are open Monday-Friday 7am-5pm, and not just on an as needed basis. I am certain, you will receive quality service. I highly recommend Epic Paint!!

I was skeptical to order after reading the reviews however, their shipping was cheaper than…read moreordering it from the source so I thought I would take a chance. The salesman was so nice and helpful. They gave me a great shipping price, packed the product well and it came quickly. I am completely happy thank you so much

Ok. So here's the sitch. Trying to get the folks' house ready for sale. They're old...They've moved…read moreout to another place. So we are looking for the least expensive option we can find to update the house. THESE GUYS WERE GREAT!!!!! Not only did the guy who helped me, make a great recommendation on the paint I should buy, he found a coupon to help me with the price of it!! Great great helpful guys here!! I will be back! And highly recommend them!!!!

The guy gave me the wrong paint. I should have checked but he gave me satin instead of matte on the…read more$100 gallon of emerald paint I just bought. The guy was checked out the whole time. The should have just left.

Bought at least 15 - 20 gallons of paint from here as well as supplies. They gave us a gallon of…read moresemi gloss and satin paint when it was supposed to be both semi gloss. Came back last week to buy more paint and exchange the satin paint for semi gloss. Started to paint again this weekend guess what Two gallons of satin. Now they won't exchange it since we can't find the receipt. Look at your cans before you leave. What a wast of time and mone Never got a call back on previous issue but recently went back for more paint. Megan the manager on site was very helpful and informative. She answered a lot of our questions even with a store full of people

Great customer service and this is the place to go when you need to match an unknown paint!read more

I am very dissatisfied with Harbor Freight located at 17713…read moreTomball Pkwy, Houston, TX 77064, I am a small business owner of a local Lawn & Mowing company so when I had to do a job across town today I stopped at my nearest harbor freight for a set of new front wheels and tires for my rig, I installed the new wheels and tires in the parking lot and set off. The job I had on this day was a rather large commercial job and by the middle of the job the bushing and bearing failed on me causing me to drive on damaged wheels back to the truck. While driving my rig the 3.5 miles back on pavement with bad bushing and bearings it caused the tires to wear pretty bad, So when I made it home that afternoon I took the wheels and tires back to my local harbor freight store nearest to my home to exchange defective merchandise! I presented my receipt to Joana the teller in which she advised me to go ahead and grab a new set to complete the exchange. So l did so, When I came back to the check out counter (TONY) the manager! Told me he will not except my return and when I asked why he told me that the damage to the wheels and tires did not happen that day and that the wear in the tires happened over a period of time which was not the case! I explained to him that I am a small business owner and the bushings and bearing were defective and he blatantly called me a liar and refused my exchange even though I was clearly with-in my 90 day return policy. (TONY) was very unprofessional at handling this situation. He showed no empathy nor did he show any proper communication skills, This boy needs to put in her place by her superiors before somebody else puts her in her place for talking like an ignorant animal to customers! This employee shows horrible value in loyal paying customers!

very disappointing experience thanks to the store manager, Ronny. We already knew what type of tool…read morewe needed, but we had questions about the different brands and power levels so we could choose the right one. The cashier told Ronny that we needed help. Instead of coming over and asking how he could assist, Ronny said to the cashier, within earshot of us, "If they know what they want I can help them because I can't read minds." It came across as dismissive and rude. We weren't asking him to read our minds -- we wanted basic assistance. A store manager should be setting the standard for customer service, not making sarcastic comments about customers asking for help.

Sam is AMAZING! The SW paint applied by my home builder was much more beige than I had anticipated…read more& it was driving me nuts for 3 years. I was paralyzed & unable to decorate because the beige was throughout the entire home & did not fit my modern/minimalist aesthetic. I tried Home Depot first & brought home 4 paint samples of whites - all too yellow. So I decided to go to Sherwin Williams hoping they'd be able to steer me in the right direction. They suggested whites, but the 2 samples they provided still weren't right. I went back again trying to figure out a fix & wound up even more lost. I figured Benjamin Moore was my last stop before I completely gave up. I explained my dilemma Sam who was more than eager to steer me in the right direction. He asked what my ideal white was & what my goal was. He suggested chantilly lace then printed out the color composition of 3 whites I was considering. He showed me that chantilly lace had only a hint of grey that resulted in a clean, pure white. I decided I would use that in flat & satin throughout the home for walls & trim. I shared my concern about my kitchen cabinet appearing off white & Sam traded out the trim choice for another bucket of paint I could apply to trim/doors/cabinetry. I then shared the use I was considering painting my window frames black & my bathroom vanity black. Sam pulls out another paint that I can apply to vinyl frames & bathroom cabinets. He even printed out & went over the manufacturer data sheets & showed me that Benjamin recommends this paint for this goal. I felt like Sam took the time to understand exactly what I wanted & tried to make the project as easy & cohesive as possible. He even stayed open late TWO days in a row to ensure I had what I needed & he seemed more than happy to do so. I now refuse to purchase my paint supplies anywhere else. If you're unhappy with anything in your house that can be painted - GO SEE SAM! I only wish I'd consulted with him 3 years ago. I am now off to begin painting 3100 sq feet of Benjamin moore chantilly lace!

From the owner: Come meet our highly trained customer service focused staff. We provide excellent color matches for…read moreall touch-ups. We help you to chose the best colors for your project in a quality Benjamin Moore paint.

Rodrigo is by far the most patient and helpful person I've encountered in the paint business. Thank…read moreyou for your help!

I do remodeling work and been to different locations. Their customer service is pretty good, I can…read morecall in and order to pick up later. Good products and knowledgeable staff.

Coming in had no idea what to get but they were very helpful in guiding me in the right direction…read more My house looks beautiful with the colors I picked out for the inside. And even when they didn't have something I needed they called another location and guaranteed me some at another location.

I'm an amateur when it comes to painting with anything besides white paint or similar, but the…read morestaff here have been SUPER helpful. The staff all seem very young, but they are working hella hard and very efficiently. I'm here on a Saturday at 10am, its busy, but they're not kissing a beat. FYI, this location seems to be catered more for professional painters, but you can likely still get what you need

Ordered a Recteq Patio Legend 400 and the service was excellent from start to finish. Special shout…read moreout to Jon for delivering it to my home. He was courteous, thoughtful, and communicated with us throughout the process regarding his arrival time. Really appreciate the professionalism and great customer service. Looking forward to firing up the new grill!

Very nice employees the owner is nice as well. I was asked by five employees if I needed help or…read morehave been helped, I'm like wow yall really are good helpers. They have everything in this store.