I went in and wanted to get some paint samples. No one in the store and the salesperson was eating…read more She seemed irritated that I was there and wasn't friendly at all. It was quite akward and I made an excuse and left. A very odd experience. I am going to be painting the interior of my house next month and will definitely not be purchasing my paint here.

I have always bought our paint here. Love shopping Danville businesses and supporting small. But…read moretoday my experience here was appalling and offensive! The woman was rude, short and completely lacked customer service. She was put out with my questions and wasn't willing to "problem solve". As she walked away she said to the air " I don't know why I get so angry with this place and people". Her co worker asked what?? And she said oh I'm just talking to myself. I was at least 30 feet away and could hear her perfectly. There are other great Benjamin Moore retailers in Alamo and Dublin. I will be taking my business there! Do yourself a favor and avoid this place. Not the same owners and NOT the same business values

Beautiful paint covers like velvet. Staff always helpful particularly like working with Kyle…read more On trend color, selection and far and away better than buying paint at a big box store. It just is a completely different product. If you want your paint to look like it is part of the structure and not just laying on top of it then you want to go with a higher quality paint like a Sherwin Williams. Somebody in our family is a professional painter, and this is the only paint they like to work with for ease of application and durability. Keep an eye out for sherwins quarterly sales... brings the price point to beat box stores. And... there is just no comparison when it comes to quality. So much of painting is the labor cost. It doesn't make any sense to skimp on product! Pro tip : always do a patch test on the wall to see how the color dries and looks in different light as the day turns to night. Much cheaper than having to change color midway through a job. ;) Happy refresh!

Very professional and very friendly. So much to close from. Thousands of paint colors and many…read moredifferent paints available

Thanks to Alexa, the inside of my house looks amazing! She went above and beyond and she was sweet…read moreenough to have it delivered to my house! She's very kind and personable, and I appreciate the help that she gave me and her patience, especially with my indecisiveness of trying to pick colors. When I'm ready to paint the outside of my house best believe I'm going to Alexa in San Ramon! Thank you for all your help and knowledge!

Excited we had a new paint store since Kelly Moore pulled out. I had called for days to see when I…read morecould drop them off. After a few days, I was told they had capacity today so i went in. Headed over the afternoon and an older guy came out with a frown as he saw my paint cans from another retailer. He was agitated from the start and claimed one on the cans were dry. There was 10% left and I insisted there was paint. He then argues that it's dry. I urged him to open it up if he would like. He then refused to take another can be she the lid wasn't sealed to his liking. He then goes on a power trip and says I'll do it for you this time for one of the cans even though there is paint. Why would I bring the can over if it was empty? Totally unnecessary and unprofessional. I'll buy my paint elsewhere if customer service is like this. I wonder if he speaks to men like this or just women. Already poor service and they just opened. Pass for your paint needs.

Beautifully curated products for home and body care. We were passing through Downtown Danville and…read morewere drawn in by the home goods we saw from the front of the store. I love that their products are handmade from artisans so you know you're getting unique, quality made stuff. A great place to find gifts and decor.

Today I walked into this establishment with my dog and I asked if my dog could have a treat. The…read moresales person said no customers have dog treats. And I said how did you know I'm not a customer. I just wanted door and the customer service person said sorry unless you're buying something you can't have a dog treat . Unbelievably appalling.

I walked into the store and was immediately approached with not one but two employees offering…read moretheir assistance. Great customer service. I purchases weatherstripping for my front door at another vendor. The stripping was 1/2 inch too long. I inquired if they would be able to shorten the aluminum strip and ACE in San Ramon said YES!! Note: the other vendor was not able to assist. ACE offered for me to return if the strip was in need of additional adjusting. I am 70 years old and I was doing a DIY project on my front door. Thank you ACE!!! Store is very clean and organized. Angela D.

Walked in bright and early one morning and was met with flaring eyes. Kid you not they looked at me…read moreand my son as if we were aliens. We walked around browsing and the 3 guys kept their eyes on us. Did they think we were stealing? I'm an Asian mom with my son just browsing for garden decor. When it was time to check out the cashier did not want to ring us out. I starred at him for couple minutes. When asked if I can enter my ace number he initiated their system is down. Right... The vibe was definitely off. Not friendly at all and unfortunately racist as well. That's fine. I would take my money to Home Depot then.

Alamo Ace Hardware continues to provide exceptional service and advice. Bruce, has been able to…read moreassist me with materials needed for a variety of plumbing projects. Thank you for providing excellent and friendly service.

Celebrating Alamo Ace Hardware: from a long time customer…read more The magic of Alamo Ace Hardware starts with its remarkable longtime general manager, Keith Gilbert--part ringmaster, part retail genius--who's been running the show since the days of Yardbird. Thanks to Keith, this isn't just a hardware store...it's an experience. Walk through the doors during any holiday season and you're immediately greeted with festive, colorful, over-the-top displays that put a smile on your face. Then the real adventure begins--where else can you find Grandma-worthy homemade pies, Pokémon cards, a seriously swoon-worthy kitchen section, and every nut, bolt, and tool imaginable all under one roof? Alamo Ace has that rare, old-school, family-run feel--where people actually know what they're talking about and are genuinely happy to help you. It's the kind of place where you come in for a lightbulb and leave wondering how you lived without one of their Apple pies. Huge shout-out to the all-star team: Sharon in Electrical, Michael, Marty, Brennon, and Bill in Paint; Norm and Sue in Customer Service; Dennis, Al, and Bruce in Fasteners; Dianne and Kelly in Kitchen; Valerie in Garden; and Annie, Laurie, Joan, and Sharon at Checkout. And to anyone I missed--thank you. You all make this place what it is, a real neighborhood treasure! We are beyond lucky to have this gem in our neighborhood.

This is the 3rd time over the last 20 years I've asked Woodiwiss to restrain our Ipe deck. There is…read morean easy answer why we keep asking them to return. The quality is top shelf. The crew was a pleasure to work with. On time, friendly and worked very hard. Toby, Joe and Gustavo were all professional and very responsive and easy to communicate with. True value for the cost. My wife and I highly recommend Woodiwiss for any painting project you might consider!

We would highly recommend Woodiwiss Painting. This company is thoroughly professional from the…read moreowner to the consultants to the workmen. They really listen to the customer and go out of their way to fulfill your requests as quickly and conveniently as possible. In short, professional, reasonable, skilled, and reliable.

Lisa is amazing!…read more I've been going to Home Depot my whole life and have never once felt compelled to write a review for an employee...until now. I recently bought my entire kitchen appliance package from Lisa. I gave her my measurements, and she not only helped me maximize every inch of space, but also pointed me toward the features that made the most sense for how I actually use my kitchen. Her product knowledge is deep, her advice is honest, and the way she explains things makes you feel like you've already read thousands of user reviews. She truly looks out for the customer. Lisa is an absolute gem, and frankly, I'm surprised she isn't supporting a CEO of a major company with the level of professionalism, intelligence, and care she brings. Home Depot is incredibly lucky to have her.

I made an appointment for 12:45pm. I arrive 10 minutes early. I wait patiently until 12:45 which…read moreis my appointment time but clerk is helping someone else. He proceeds to ask me if he can help me-while he's helping another customer. I say I have an appointment at 12:45pm today. This guy says I don't know why they scheduled you during my lunchtime. I said well I did make an appointment. Here it is 1pm and still no help. I do have to go back to work. This is my lunchtime. He then asked me do I have a general question. I told him if I had a general question I would've asked that on the phone. I am Trying to get flooring done for my entire house. Guess I'll go try Lowe's. Maybe they have time for an appointment and can be on time.

Julie Zouzounis is an amazing painter, faux finisher, artist and professional. She faux painted my…read morekitchen and a done a 7-layer technique on a large feature wall in my living room. Everyone who comes into my home loves my living room and feels at home in my kitchen because they are so beautiful. She has also panted the waiting room at my workplace at Persons Plastic Surgery in Lafayette. Julie is a delight to work with and a real professional. She has an amazing eye and her finishes are unique and on the cutting edge of her field. She is the best.

Julie has done many projects for us over the last six years in two different homes. She did a…read morebathroom, living room, fireplaces, a complete library, and two stair cases. She also changed the finish and look of a large living room and family room that had large built in cabinets and bookcases. They all turned out fabulous! We get compliments on them all the time. She is truly a gifted and blessed artist.

Reason for selecting Felix's painting: I got couple walls to paint in my house and I got quotes…read morefrom multiple contractors. I selected Felix because of the details of the quote that includes the prep work, paint used, number of coats applied and the warranty. They are also licensed and insured. That saves a lot of back and forth questions and answers between me and the contractor. Prep work & On time: Once I paid the deposit, the job was scheduled within 2 weeks (during Christmas/New Year season). The painters were polite and arrived on time. They are thorough with the prep work. The job was done in a bit over two days. Follow up: After the paint was done and final payment made, we noticed there were some touch up work needed. They provided update every day on when the painter could come and they came on time within couple days. Whereas I do have experience with other contractors when I could not find them for couple months to finish last 5% of the job. Headache free experience (project completed through text): They are impressive, reliable, the whole job was completed without a single phone call (only through text and online payment). Highly recommended if you want headache free painting experience.

Had a mess up with scheduling. Tried to call the number provided to figure it out and was sent to a…read moreconfusing automated service. Got frustrated with the automated service and had my appointment cancelled. Poor customer service only time I spoke with a person was when they said they were cancelling on me.