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    Sherwin-Williams Paint Store

    3.4 (12 reviews)
    PriceyPaint Stores
    Open 10:00 am - 4:00 pm
    Updated 2 months ago

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    Sherwin-Williams Paint Store

    Sherwin-Williams Paint Store

    3.7(24 reviews)
    4.8 mi
    $$

    Normally we purchase our paint from this location, but after a recent visit we will no longer be…read moregoing here. We brought the cabinet door of our bathroom vanity to be paint match so we could paint a mirror (which I told them we were painting a mirror while there, so they were aware I was not painting this door.) They asked if we could leave the door and they would call when it was ready, got our name and number that's it. We get the call it's ready and my husband went in to pick it up and comes out looking horrified. Granted he should have said something more while in there but they messily slopped paint swatches all over the top on the door. They never once told us this would happen which I would have said no to regardless. I called back to ask them about this and how unhappy I was and all they could say was this is "standard practice" over and over. And then went on to tell me I would need to use paint thinner to remove the paint or should just repaint the door with the paint I picked up! How is this even remotely professional, let alone ok? I am completely appalled that they had no issue doing this. I will be getting an invoice from our contractor to see how much it will be to fix and send to them, who also can not believe they did this and said he will be referring his clients elsewhere. You have been warned.

    I was there today and was so fortunate to speak with Gillian. She is very knowledgeable and super…read morehelpful when it comes to deciding on color. I didn't know you can make an appointment with her. I was lucky that someone didn't show up. I'm still deciding on which color to go with. Thanks to her, I can narrow it down. If you need some advice, talk to Gillian, but make an appointment. You won't be disappointed. She's awesome! Thank you Gillian for your all your help and advice.

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    Dunn-Edwards Paints

    Dunn-Edwards Paints

    4.4(7 reviews)
    4.4 mi
    $$

    I'm in the middle of a laundry and bathroom remodel and decided that with the cabinets and floors…read morebeing darker shades, that I would go with "white" for painting the walls to go with the also-white countertop. Well.....there are countless variations in white and what is used that could make a big difference in the overall final look of the rooms. I had heard that there was a color consultant at Dunn Edwards that helped in selection of paint color. I made an appointment with Vanessa (who had been recommended by a previous contractor), and was totally impressed with her expertise and ability to help me. I brought in samples of my cabinet, countertop, and floor tile, and she initially narrowed the selections to 5 possibilities that could work. Then one by one, we together discussed what and why one selection would fit my needs. Her professionalism, knowledge, exceptional customer service and courteous and friendly demeanor helped make what could have been an arduous task into an enjoyable one. It is part of the customer service offered at this particular Dunn Edwards. My contractor highly recommended Dunn Edwards paint over what is offered at big box stores. The sales associate and Vanessa discussed the various types of paint available as far as quality and pricing, and what I needed was ready to take with me in less than 5 minutes. Great experience.

    Vanessa, the Professional Color Advisor at this location is amazing! She listened, advised,…read moreeducated and guided me with color choices for various areas in our new home. She explained how to proceed within the process of a remodeling. She helped me realize what colors I was drawn to in these projects. Based on my input, she responded and showed me a color choice that I fell in love with. I went home with three paint samples. Vanessa is knowledgeable, kind, informative and congenial. I highly recommend making an appointment with Vanessa!

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    Sherwin-Williams Paint Store

    Sherwin-Williams Paint Store

    3.4(19 reviews)
    4.2 mi

    I'm so tired of the crappy service I receive here. Almost every time I call in an order they don't…read moremake it for me. Then when I arrive they always say I must have called the wrong store. I actually showed them the call log on my phone this time and then was told, well we are very busy. It also seems like every time I come in here there are new people working here. I've had a Sherwin-Williams account for years, but can't believe how bad this location is. This may be a good place if your a DIY and need a gallon of paint for a small project. But as far as trying to get things done on time you're better off going anywhere else.

    I've visited this location twice recently because it's closest to my home, but I'll never go back…read more The first time, I was looking for some suggestions for colors that would coordinate with an odd color in my home that cannot be changed. I was simply looking for standard color coordinating materials, whether that be booklets or other SW materials. When I asked an employee for help I was told, "I cannot answer any questions about color choice due to lawsuits. SW has been sued too many times by unhappy customers so we no longer provide color suggestions." This was the opposite of Benjamin Moore who literally sent an employee out to my home FOR FREE to look at the offending color and make thoughtful suggestions. Guess where I bought the 100 gallons of paint needed? I went back again (shame on me) to buy a SW paint sample. I'd narrowed it down to two colors and wanted to test it in situ. Walked in and asked for the color by name and a paint sample. The first thing I was asked with much disdain was whether I'd pre-ordered it. No, I had not thought to pre-order a sample size paint, and I'd need it mixed. With even more disdain, he asked if I should just go get the paint chip. No, I said, I wanted to put it on the wall and would need the sample. With much huffing and puffing, he began to fill out an order form, which seemed unnecessary, but it's not my process. He began to explain that their samples were made of recycled paint and wash off with soap and water. I said no, I don't want it to wash off, I just want a small container of paint, and asked if they carried small sizes of paint. He told me that I should just go with the sample unless my color choice was final. Huh? I'm not sure if this was because I was a woman or if he treats all his customers as if they have no idea how paint works, but it turns out I know my own mind well enough to know that I wanted to buy a small sample size of paint. I said I would just like the paint if he would sell it to me, and he again tried to tell me that what I really needed was the soap washable color in the most patronizing, condescending, eye rolling way possible. Guess who walked out and went straight to Lowes? Fool me once, shame on you. Fool me twice, shame on me I guess, but I'll never be back, that's for darn sure.

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    Sherwin-Williams Paint Store - paintstores - Updated May 2026

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