I'm so tired of the crappy service I receive here. Almost every time I call in an order they don't…read moremake it for me. Then when I arrive they always say I must have called the wrong store. I actually showed them the call log on my phone this time and then was told, well we are very busy. It also seems like every time I come in here there are new people working here. I've had a Sherwin-Williams account for years, but can't believe how bad this location is. This may be a good place if your a DIY and need a gallon of paint for a small project. But as far as trying to get things done on time you're better off going anywhere else.

I've visited this location twice recently because it's closest to my home, but I'll never go back…read more The first time, I was looking for some suggestions for colors that would coordinate with an odd color in my home that cannot be changed. I was simply looking for standard color coordinating materials, whether that be booklets or other SW materials. When I asked an employee for help I was told, "I cannot answer any questions about color choice due to lawsuits. SW has been sued too many times by unhappy customers so we no longer provide color suggestions." This was the opposite of Benjamin Moore who literally sent an employee out to my home FOR FREE to look at the offending color and make thoughtful suggestions. Guess where I bought the 100 gallons of paint needed? I went back again (shame on me) to buy a SW paint sample. I'd narrowed it down to two colors and wanted to test it in situ. Walked in and asked for the color by name and a paint sample. The first thing I was asked with much disdain was whether I'd pre-ordered it. No, I had not thought to pre-order a sample size paint, and I'd need it mixed. With even more disdain, he asked if I should just go get the paint chip. No, I said, I wanted to put it on the wall and would need the sample. With much huffing and puffing, he began to fill out an order form, which seemed unnecessary, but it's not my process. He began to explain that their samples were made of recycled paint and wash off with soap and water. I said no, I don't want it to wash off, I just want a small container of paint, and asked if they carried small sizes of paint. He told me that I should just go with the sample unless my color choice was final. Huh? I'm not sure if this was because I was a woman or if he treats all his customers as if they have no idea how paint works, but it turns out I know my own mind well enough to know that I wanted to buy a small sample size of paint. I said I would just like the paint if he would sell it to me, and he again tried to tell me that what I really needed was the soap washable color in the most patronizing, condescending, eye rolling way possible. Guess who walked out and went straight to Lowes? Fool me once, shame on you. Fool me twice, shame on me I guess, but I'll never be back, that's for darn sure.

I'm in the middle of a laundry and bathroom remodel and decided that with the cabinets and floors…read morebeing darker shades, that I would go with "white" for painting the walls to go with the also-white countertop. Well.....there are countless variations in white and what is used that could make a big difference in the overall final look of the rooms. I had heard that there was a color consultant at Dunn Edwards that helped in selection of paint color. I made an appointment with Vanessa (who had been recommended by a previous contractor), and was totally impressed with her expertise and ability to help me. I brought in samples of my cabinet, countertop, and floor tile, and she initially narrowed the selections to 5 possibilities that could work. Then one by one, we together discussed what and why one selection would fit my needs. Her professionalism, knowledge, exceptional customer service and courteous and friendly demeanor helped make what could have been an arduous task into an enjoyable one. It is part of the customer service offered at this particular Dunn Edwards. My contractor highly recommended Dunn Edwards paint over what is offered at big box stores. The sales associate and Vanessa discussed the various types of paint available as far as quality and pricing, and what I needed was ready to take with me in less than 5 minutes. Great experience.

Vanessa, the Professional Color Advisor at this location is amazing! She listened, advised,…read moreeducated and guided me with color choices for various areas in our new home. She explained how to proceed within the process of a remodeling. She helped me realize what colors I was drawn to in these projects. Based on my input, she responded and showed me a color choice that I fell in love with. I went home with three paint samples. Vanessa is knowledgeable, kind, informative and congenial. I highly recommend making an appointment with Vanessa!

Walked in and was right away greated, nice music in the background. Just came in to check it out…read morebut ended up leaving with stuff. Great prices for my DIY projects. LUIS and JOHN were really helpful. The selection of products were endless for me. The team gave me good ideas for colors. Even helped me out and getting the perfect stain for the frame. I would highly recommend this store. Will definitely be back for my next project. Thank you guys.

Hands down the best paint store in the area!…read more From the moment I walked in, the staff was super welcoming, knowledgeable, and genuinely eager to help. I wasn't 100% sure what I needed for my project, but they took the time to walk me through everything from picking the right primer to choosing the perfect finish for my walls. Their color selection is massive, and they even helped me color-match a shade from a photo on my phone and nailed it. Prices were fair, and they even had some bundle deals that saved me money. What really stood out was the customer service. You can tell they care about their customers and want you to leave confident and satisfied. Whether you're a contractor or just doing a DIY refresh, I highly recommend checking this place out. I'll definitely be coming back for my next project!

My Home Depot in Rancho Cordova is a must go-to. I order many large bags of mulch at a time, and…read morewhen they are loaded curbside, I have two wonderful people do the job. Please recognize Cameron and Nevaeh for their excellent customer service!

Waited over 30 min for someone to get something off the top shelf, asking an associate to help is…read morelike "why am I bothering them" if you don't like your job why are you working at Home Depot

This is an excellent store with knowledgeable and very helpful staff. I came in here and found…read moreeverything I needed for a big project my husband and I were doing (we were painting our commercial bakery in Carmichael and also painting for the first time ever). Several trips and questions later, our painting project was as a success thanks to the staff here. The paint is excellent quality, they have a perfect selection of colors, all the tools you could ever need, and it's reasonably priced. Thank you for all your help and for the great products!

I needed to paint my house (both exterior and interior) and the customer service and organization…read moreat this store is unbeatable! Will helped me and was very polite and knowledgeable about all things paint. He was a huge help every step of the way; from color selection and looking at different palettes, to paint grade and all the materials needed to prep and do the job right. He even helped recommend some painters for quotes who ended up doing great work. We have more painting projects in the future, and even though this store is farther from home we will always go here over any others because of the outstanding service. Highly recommend visiting!

Good selection of tools and really good prices. Also a very friendly, informative and polite staff…read more They helped me find what I was looking for. Greeted me as soon as I walked through the door thanked me for my time and patronage and they were all just really kind. It was a nice experience.

Three months going through an addition and remodel has made Contractors Warehouse a home away from…read morehome. This place always comes recommended by the veterans in the business. Alan at this location is especially welcoming and friendly. Gotta love that because this whole world is not my wheelhouse, therefore when someone is informative and patient it means a lot. If we could breakdown the ratings, Alan would get FIVE stars.

This store is fantastic! Great prices, quality products, and friendly service. The sales were great…read moretoo, but they do not correlate to the sales at the other Contractors Warehouse stores. For example, kitchen cabinets were on sale at this store but were not on sale at the Contractors Warehouse on Greenback Lane in Citrus Heights. Staff are friendly and polite. The store selection is good, not as much variety as a Home Depot or Lowe's, but still an amazing selection nonetheless. There is a rental counter in the left of the store when you first walk in which never has a line. Cashiers were efficient and lines moved quickly. Yellow price tags indicate clearance aka discontinued items. There is also a drive through lumber yard but I can't speak on that as I haven't done that yet.

This store might be good for a contractor but less for a homeowner. The tool and wood choices are…read moreless than others and the store is unheated.

The employees were kind and cooperative, incredibly…read moregenerous, and helped me with my Eagle Scout Project. Without Sherwin Williams, I would not have completed my project!

I had to download yelp to give this review. Anna the employee thought we didn't speak Spanish and…read morespoke bad about a 16 year old painter to a customer in Spanish, judging him saying he didn't know how to paint and was really young to even know. Really unprofessional and inappropriate.

I've only been to this Lowe's Home Improvement once and had a good experience. I came to buy some…read moreflowers in the garden center during their spring sale. One of the workers that was setting out the flowers at the front of the store showed me where they had the freshest flowers that just came in. She was enthusiastic and provided very good customer service. The garden area wasn't too busy. There was a large variety of plants to choose from - annuals, perennials, trees, etc. I bought a few colorful flowers that were annuals and a tomato plants. Many of the flowers were half off during the sale. Nicely priced. Lowe's had a good selection of plants and flowers compared to HD and Walmart, which I had checked out the prior day. I also bought a garbage disposal online for store pickup from this location, but later that day, they notified me that the garbage disposal was out of stock. I reordered from another store and they shipped it to me for free. Good store for home improvement needs and gardening supplies.

The Lowe's Return process is the worst. Furthermore, they use an AI assistant to take their calls…read moreand it is useless. I purchased a shower head filter online that was advertised as CHROME and received a PLASTIC item instead. It broke during installation of the filter cartridge. So I tried to "Schedule a Return" via FedEx. I printed the label and repackaged the item - then was told to return it to a Fed Ex DROP OFF location 16 miles away. In other words, I scheduled a refund, not a return pickup. I called Customer Care; no help. After waiting 35 minutes (on hold 3 different times during one call) for someone to answer my question, I found myself suddenly transferred to "Curb Side Pickup" - which is to PICK UP orders at Lowe's NOT schedule a curb side pick up from your home. At least with Walmart, when you schedule at FedEx pickup, they pick up the item from your porch. 1) False advertising of a Plastic shower head filter as Chrome. 2) Misrepresentation of scheduling a return via FedEx. You aren't scheduling a PickUp - you are scheduling your Refund amount. Fool me once: I will not be shopping at Lowe's again.