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Premier Bath and Kitchen

3.7 (59 reviews)
Closed 9:00 am - 5:00 pm
Updated 3 months ago

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3 months ago

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1 year ago

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Pace S.

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2 years ago

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4 years ago

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Pace S.

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3 years ago

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3 years ago

Worst customer service ever!Showroom specialist guy even didn't know any of price products!

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3 years ago

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5 years ago

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Pace S.

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7 years ago

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Pace S.

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3 years ago

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4 years ago

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3 years ago

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5 years ago

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Pace S.

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7 years ago

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Pace S.

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3 years ago

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Pace S.

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12 years ago

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5 years ago

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Pace S.

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6 years ago

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Pace S.

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3 years ago

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4 years ago

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4 years ago

Nice showroom with a lot of high end products. The worst customer service. They need to hire staff from chick-filet.

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Pace S.

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7 years ago

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6 years ago

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Pace S.

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5 years ago

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Pace S.

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4 years ago

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Pace S.

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13 years ago

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jennifer s.

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14 years ago

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5 years ago

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Pace S.

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7 years ago

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Pace S.

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5 years ago

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Pace S.

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6 years ago

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Pace S.

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8 years ago

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Pace S.

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9 years ago

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16 years ago

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13 years ago

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12 years ago

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7 years ago

Wonderful service and advice for our bathroom remodel. Laura Marcoux was great; professional, helpful with form/function design advice.

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Pace S.

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8 years ago

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8 years ago

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10 years ago

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Page 1 of 2

Ask the Community - Premier Bath and Kitchen

Review Highlights - Premier Bath and Kitchen

We love our new sink and faucet and couldn't be more pleased with our experience at PBK.

Mentioned in 13 reviews

Read more highlights

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3.4(38 reviews)
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I went to American Freight at their location in Rancho Cordova in search of a new refrigerator…read more Marcos greeted me and my daughter to see what type of refrigerator I was looking for and showed me a few ones. I settled on a refrigerator at a cost of $1200; he told me about the extended warranty at a cost of $599.99 for 5 years (this was beyond my budget, and I did not purchase). I explained to him that I already had appliance insurance, and this would be covered under my home warrant plan. He tried to tell me that they would come out 2 times/year; and no cost for parts or service. I inquired about delivery and was told i could do one of two things, pick it up myself they could deliver thru a third party at a cost of $150.00. I was also told if I returned my old refrigerator, American Freight would charge me $20 to dispose. On the date of the pickup, I dropped off my old refrigerator and was told by another sales associate, Ashkan to dispose of my old refrigerator would cost $35. I told him the price Marco told me was $20; while I was standing there, Carlos contacted Marco and I heard Marco say that he provided me an incorrect disposal price and the price was $35. I told Ashkan that is not my problem and I am only going to pay the $20. Initially, both Marco and Ashkan wanted to make sure I scanned the barcode to leave a review of the service they both provided. They were not as eager for me to leave a review after the situation regarding the price to dispose of my old refrigerator. Marco did not greet me or acknowledge me during anytime while I was in the store and to think I made sure he received commission on the sale even though he was not at work when I came back to make the final purchase. I will never make another purchase from American Freight again. Buyer beware!

Immanuel and the new trainee did a great job! Very informative and allowed me time to look at their…read moreproducts. Answered all questions that I had. They had a wide selection of what I was looking for and helped narrowed it down. Great customer service and value! Will be coming back.

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Premier Bath and Kitchen - kitchenandbath - Updated May 2026

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