Joanmarie helped us create a bathroom that is stunning! Joanmarie provided support, patience, creativity, understanding and service. The tiles and products were beautiful, high quality at a reasonable price. She definitely helped us create this lovely peaceful haven in our home. I'm grateful! read more

Yes, Bryant in Rancho Cordova goes above and beyond in helping you with any purchase. He knows how to treat customers and gets you any information that you may need. He has my respect and my appreciation. read more

I feel like a kid in a candy shop every time I walk into this store. We're remodeling our house, we're so happy with all the options and prices this store has to offer. We found a few different styles of tiles that we liked, we purchased them today. I had a hard time picking just one, I knew for sure I wanted white or a neutral. They had way more to choose from than what I expected. I only wish they had better customer service, we have to find someone every time we have questions. It would be nice to see associates around incase people like us have questions. We will be back for sure since we have another bathroom to remodel in the next few weeks read more

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I scheduled an appointment with Corey. And she helped narrow down my selections within just an hour time for both of our bathrooms. Whoever said picking tile was easy and fun is surely mistaken. Working with Corey made it super easy and help me with hard decisions and things that I didn't even think of. Well worth it to use their services. read more

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Phillip Pierce was incredible in assisting with our remodel (we had 4 appointments with him throughout the process). He helped us design our master bathroom, guest bathroom, and kitchen. We couldn't have been more pleased with the results. Thanks Phillip!!! read more

Floor & Decor - Home Decor Near Me - Rancho Cordova, California

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We came in not knowing exactly what we wanted and felt intimated by all the choices. Thankfully, Max came and offered help. He has an eye for design and really helped guide us into making decisions we are excited about! Thanks Max! Your rule! read more

4.5 STARS Date: Tuesday, October 1st, 2024 Time: around 2:30pm *Sucre Blanco Woodplank Ceramic Tile - Size: 8 x 24 ($1.79 / sqft, $20.79 / box) *Stockton Ash Porcelain Tile - Size: 12 x 24 ($1.59 / sqft, $18.48 / box) *Modelo Gray II Ceramic Tile - Size: 12 x 24 ($0.89 / sqft, $12.25 / box) *Alden Almond Wood Plank Porcelain Tile - Size: 8 x 30 ($2.39 / sqft, $27.02 / box) *San Carlo Gris Porcelain Tile - Size: 12 x 24 ($2.49 / sqft, $34.58 / box) *Honey Blonde Oak Wood Plank Porcelain Tile - Size: 9 x 47 ($3.29 / sqft, $57.06 / box) *Belucci Bianca Matte Porcelain Tile - Size: 12 x 24 ($2.49 / sqft, $28.26 / box) *Alto Bianco Porcelain Tile - Size: 12 x 24 ($1.64 / sqft, $25.44 / box) *Tauleto Bianco Matte Porcelain Tile - Size: 12 x 24 ($1.89 / sqft, $29.28 / box) *Soft Ash Wood Plank Porcelain Tile - Size: 6 x 40 ($3.69 / sqft, $48.88 / box) *Navarro Beige Wood Plank Porcelain Tile - Size: 10 x 47 ($2.99 / sqft, $36.00 / box) *Truewood Cream Wood Plank Porcelain Tile - Size: 9 x 47 ($3.29 / sqft, $49.55 / box) The hubby and I are completely redoing one of our bathrooms. Since there aren't many floor and tile stores in Lake Tahoe, we decided to check out Floor & Decor in Rancho Cordova. We looked online prior and they seemed to have a larger selection than other stores. I like seeing things in person, so we decided to go check it out. It's pretty easy to navigate and browse. Someone on the floor did come up to us to see if we needed any help. We found out from him that most people just buy a single tile as a sample. We actually ordered a few samples online before coming here at $5 each. But some of these samples were tiny. One actually looked like a plain white tile since none of the design was on the section they cut. So I'd suggest not getting samples sent to you from the site. May be a waste of $5. We ended up getting the last 6 tiles listed above. Tho I was randomly taking pix of displays that interested me. Will post in case anyone wants to see what they look like in person. Check out was pretty easy. Tho the bar codes on the side of the tiles can be a bit hard to scan. They don't provide any kind of protective wrapping, etc, for individual tiles purchased. I'd suggest if you don't have a way to transport them home as is, to wait until you do. There are no boxes, bubble wrap, etc. Great location if you are remodeling and want to look at different tiles, flooring, etc. REVIEW #3574 read more

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We are very upset with the way Floor and Decor handled our flooring issue. We had contractor install the product and in less than a year, it started cracking at the seams. When I spoke to claims department, they said their warranty does not cover chairs with rollers and that a mat is required. My husband is disabled and uses the chair in house without an issue on formerly installed product from Home Depot. I do not want to do business with them again! read more

Phillip Pierce approached us in-store to see if we needed assistance. At first, we thought we had everything under control--we had already picked out our tiles and were just planning to load up. But I'm so glad he stayed nearby, because we ended up having several questions and learned a lot thanks to him. Phillip spent nearly an hour with us as we decided on grout colors, even grabbing another cart to help load one of the shower tiles we needed. He explained the differences between types of grout and pointed out where we could save money depending on the application. When I joked about my husband making multiple trips to Home Depot for every project, Phillip took the time to walk through a checklist to ensure we had everything needed for our bathroom remodel. To top it all off, he helped us load all the tile into our truck. I honestly didn't know this level of customer service still existed. He absolutely deserves recognition--and a raise! read more

Terrible organization 20 minutes just to pick up products that were purchased . Doesn't seem like a manager was onsite and no one was even at the pick up center . I had to walk around the entire store to find someone to help on a Saturday . read more

This is a new store in Rancho Cordova. As the title says, it's focused on flooring and tile. There are tons of options from the more cost conscious to luxury level material Let your creative dreams go wild. I love the variety of options they have here. Definitely more options than home depot or lowes. Very spacious, lots of parking. Makes me want to renovate. read more

First of all the employees at this location are super friendly and helpful and knowledgeable. When I first went to the store Bryan was the first to help me , boy he was great. He made my first impression about the store. He educated ne about flooring, I ended up buying 2 and half pallets of vinyl flooring and also I bought express gold for my shower remodel ,I really like the attitude of all the employees. I did not shop any more stores after my encounter with Bryan. read more

Floor & Decor - My flooring - Home Decor Near Me - Rancho Cordova, California

Noah was so helpful. This is our first time renovating and the process can be overwhelming, but he helped us find the samples we were looking for and answered all of our questions. Thank you Noah! read more

This is kinda like Home Depot BUT way less stuff, more about decor, nicer quality and helpful nice staff. Very good selections and prices are reasonable. We bought flooring. read more

We purchased a vanity from them in September 2023. The finish is already wearing off. I sent them an email about two weeks ago and we have not even had an acknowledgment they received the email. The manufacturer was cc'd, the acknowledged receipt of the email and stated Floor & Decor needed to address the issue. We are extremely disappointed in the vanity and the customer service. read more

This place is huge and overwhelming. Like ikea for floor and tile. It's well laid out and easy to see all their products but man is it overwhelming! They have a wide variety of prices, something for everyone! Bought a beautiful vanity and countertop today. Struggled to find bath tile but I was pretty overwhelmed with the options. Russ helped us through the whole process and was very kind and patient. Thanks Russ! I would definitely recommend this place to anyone. read more

Wonderful store with a wide variety of products. The customer service is excellent; they are always ready to help and guide you so you make the best decision for your project. One of the associates, named Bryant, is the best. He helped me understand flooring, and with his help, I purchased the flooring that was right for my project. I will come to buy more products. read more

Sales Associate Mirko helped me with my order for over 3 hours today! I ordered a ton of different tile for various bathrooms, entryway tile and over 2,000 square feet of Nucore LVP flooring for the main living areas. He was super super patient and was knowledgeable on all the different type of "wood" flooring and spent a lot of time getting everything ordered and into my truck. Super appreciate his help and the rest of the staff was super friendly too. Highly recommend visiting these guys for any flooring or tile needs! read more

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I used Floor and Decor for my home flooring project (both the Rancho and Roseville locations) and I have to say that every single time I went in there I had a 5/5 experience. I thought the prices were reasonable and the selection was really well rounded. Throughout the process I think I interacted with basically every position in the store on different days, for different reasons, with issues of varying complexity and without fail whoever was helping me was kind/positive and very competent. I really genuinely felt like they wanted me to have a good customer experience. I feel like it's so rare to have exceptional customer experience that consistently in a retail space so I just wanted to leave this review so whoever is managing these locations can give their entire staff some kudos. (The Roseville location doesn't have a yelp so please feel free to pass this message along.) Thanks! read more

Everyone was extremely helpful and continued to ask if we need help throughout our visit. Its been hard picking the right floor for our home, but this staff was up to the task. Everything I needed was in-stock and ready to head out the door. They had Desigenrs to help if we needed (which my wife took advantage of) and just a fantastic group of people. Samantha, Elijah, Carlo and Dawn were excellent and helpful. read more

Floor & Decor - Neat, clean and so many options - Home Decor Near Me - Rancho Cordova, California

There's a really large selection of colors, materials and textures here. They also sell basic installation material as well as the extras like trim, niches. It's nice to have so much to choose from but I was on a tight timeline and needed to make selections asap. It was my 3rd time in this week. I'd seen Bryant every time. He'd always greet me and ask if he could help me with anything. I'd been saying no but yesterday I broke down and said yes. I'm so glad he was there. In a snap Bryant helped me narrow down the types of tile I like, pros and cons of each (and gave me solutions for the cons- like sealant for marble), and helped me find matching items. Bryant created an order for me, I paid at the front and my contractor picked it up the next day. Amazing! read more

Bryant in the rancho Cordova location was extremely helpful. Everyone is usually nice and friendly at floor and decor but he really went above and beyond to help us choose flooring for our home. Definitely will be coming back and asking Bryant for advice and help when deciding on tiles for our home! read more

Only 1 person was willing to help. Answering questions, the others were sitting on their Asses not doing shit. I would give 1 star but that worker who helped me look at laminate flooring is why you didn't. Brand new business same Bullshit in Rancho read more

If you want to waste your time and loose profit you can come here. All the pro staff are a joke telling you false unverified info. I will never order any countertops with floor n decor. Sarah and Ian don't know what the heck they're talking about! read more

Came in to do some pricing for flooring and was greeted by a few of the friendly staff!had some questions and spoke to a nice gentleman by the name of Bryant very informative and let us down the right path for selection, definitely coming back because of the customer service and you can't beat the prices! read more

My daughter and I walked into the Rancho Cordova store and were greeted immediately. As we wandered through the aisles, we met Cassie. She helped us sooo much. She thought of things we hadn't even considered. Cassie also mentioned there is a Design Studio available to customers (free!!). After spending a few hours considering different options, my daughter chose her tile for her dream bathroom. What impressed us was the friendly and helpful staff, clean and well-lighted showroom, huge selection with design boards and vignettes, and good prices with ample return policies. Oh and super accessible parking! We visited about a week before they had their official grand opening. The positive energy is palpable with everyone we met! The bathroom renovation will start soon! Thank you Cassie for your patience and expertise! read more

Ruben, the tile manager, and his assistant, Roque, were wonderful! Outstanding service and patience in helping me solve an issue regarding a chipped tile edge on a shower wall niche installed by a contractor. A+++ read more

Went there on a Friday morning. Not one of many employees who walked past us asked if we needed any help or if we had questions. Asked the guy at the service desk to understand vinyl flooring thickness differences but he really didnt know and couldnt explain benefits or gains from thicker or thinner products. There were more employees working than customers but they clearly arent proactive to help. read more

About 6 weeks ago I made the decision to have my counters replaced from the standard builder's grade white tile to new quartz counters with a new sink. As most of you know there are a ton of options out there with who to choose to do the work and to pick out the right quartz option that fits both your budget and aesthetic. After getting three quotes I landed on Floor and Décor in Rancho Cordova. The process was made simple by the program they have in the store that lets you choose from at least 15 or 20 quartz options ranging in color and price and the sink so you are not having to go to multiple vendors and making choices that could put you in a position where you pick the wrong item. So, I picked Floor and Décor to do the work for me, I had the pleasure to work with James Cota who was very professional and really helped take what could have been a very stressful situation and made the process feel very easy. I am thrilled with the result of the work done and would absolutely recommend anyone who is looking for new counters to give the folks at Floor and Décor an opportunity to earn your business and trust. read more

haven't had such an on point wonderful customer service and help like I had at this store today. and amazing selection of good quality products. would recommend to everyone! read more