we have booked for 2 nights we did not even stay the first nigh. it was one apartment with 3…read morebedroom, in each bedroom stayed different people. the room barely locked, one kitchen you need to share. We cancelled and paid one night for nothing.

SERVICE Completely contactless checkin…read more Virtual concierge available. The SMS concierge checkout didn't work for me unfortunately. Elevators are a bit slow considering there are only a few floors but the music is good. ROOM Straightforward no-frills room with Good cleaning standards. The wood & gold design is very stylish. The work desk is a bit tattered, but still very functional. No ergonomic chair. Old school AC unit, not electronically operated by a wall thermostat, so a little inconvenient. The floorboards are warped and create a lot of noise whenever moving about the room. Functional windows for fresh air. The electrical is in serious need of attention, the overhead light flickers on off very WILDLY for seconds at a time; there's either a short or the breaker is overloaded. BED Did not stay long enough to try the mattress. BATH Very clean & Well-maintained. Plant-based Le Labo Bath products provided. Rainfall shower. TV Great entertainment system via 4k Apple TV (2nd gen). Connected to a modern Samsung TV. WI-FI De facto ~25 Mbps complementary hotel Wi-Fi. 25-29 Mbps down 26-29 Mbps up FOOD Great minibar selection. Room service is also available. Noise Short stay but no glaring issues during the free hours I was here. Verdict There were highly opinionated reviews on the smell/aroma here that made me apprehensive, but it wasn't as bad as described. The scent could be overwhelming to those with fragrance allergies but otherwise it's fine. I would stay here again & recommend it to other travelers looking for a convenient short term stay once the electrical is fixed.

Lovely stay in Miami and near the airport MIA. Parking was ample with in and out privilege…read more$23/night. The rooms were beautifully decorated, modern, fresh. Bathroom was huge and everything was clean. They have a restaurant, bar, and mini concession store. Shout out to the young front desk gentleman who checked me and graciously helped with all my questions during the stay. Check in times can get quite busy with flights and cruises so keep that in mind if you plan to stop by the front desk. The hotel location was near everything and short drive to south beach. There is a Target plaza around the corner and great steak and tapas restaurant called Carcinera down the road.

Room was clean enough just to stay Please aware of what…read moreyour paying for . -Parking is 23 dollars a night -Drinks at the bar 17 dollar per cocktail . No matter the make . - keys doesn't work sometimes - water too hot for use , can burn accidentally - OLD Hotel renovated . Crown plaza . Lipstick on a Pig Pool closed , no signs or update from website ( Half way empty ) in the middle of spring break Water bottle every 3 days, not per day Room service every 3. Days Not every day Bad experience A\C makes noise. Key card doesn't work Toilet is broken Elevator doesn't work @ the end , 3 floor button right side I would not pay more than 80 dollars a night for this place .

For the last few years, they've been publicizing their many million dollar renovations. That's BS…read more!!! My sweet husband wanted to celebrate my birthday by going back to Coconut Grove ( where we previously lived). He chose to stay at The Mayfair knowing about all the supposed renos. Upon checking in, the guy checking us in ( who resembled a used car salesman) conned us into an upgrade for an additional charge. He made it seem magical. This room which was huge with an old 80's piano and old typewriter. It was all thrown together with bad flea market items. It was borderline creepy and insanely as far from a 5 star hotel with ZERO renovations. It's all a lie !!! We left that room and went to the room originally booked. Upon entering, it was sooo much smaller than the upgrade but a little less creepy. This room was trapped in the 1980's as well. The floors were cracked and stained. The bathroom was old and not fresh or renovated. The bed was so awful and impossible to sleep on. The pillows were AWFUL !!! On my birthday , I had to leave the bed and attempt to go sleep on a small uncomfortable sofa on my Birthday. The rooms are dangerously dark so you cannot locate your belongings. The last remark I will make is that my husband had tipped that check in guy in advance to make sure that my surprise flowers and 2 large bunches of balloons were properly placed in the room. When I entered the room, all the gorgeous balloons were crammed in 2 large garbage bags tied up. My husband wanted a beautiful presentation when I walked in. It was all a Disaster. Coconut Grove is an amazing destination. DO NOT STAY AT THE MAYFAIR. It is maybe a 3 star hotel. Go across the street and stay at "Mr C" where you will in have a wonderful experience !!

Really like this artistic hotel with fantastic views. Very welcoming concierge and great service by…read morethe pool. I enjoy their rooftop bar with a view of coconut grove. I tried an appetizer and drink from the bar Sip Sip upstairs by the pool and it was delicious. Very relaxing and unique decore throughout the entire building really would love to come back and stay.

Authentic and beautiful building Room was updated and the…read morebed was great. We had a Spanish consulate appointment and this hotel is walking distance Since it's an older hotel the hall was a little noisy when cleaners came thru Coral gables restaurants are just a 2 minute walk away . I choose this over Miami again in a Heartbeat Staff was nice and friendly

I loved our brief stay at this boutique hotel. It was such a nice change from the cookie cutter…read moretype hotels I normally stay at. This is not your modern hotel. There is an elevator operator. To me, this just adds to the charm of the hotel. The rooms are small yet lovely. They are unique and cozy. The location is great and is within walking distance to numerous restaurants and bars of you don't want to eat at the in house restaurant. Staff were lovely and I loved the little touches such as a "real" key and antique doorknobs and fixtures.

Character. Charm. Courtesy and Comfort. You'll find all this at Lincoln Arms…read more I wasn't looking for anything spectacular to book for a one day stay prior to a cruise- just a safe location with clean sheets; some complimentary water bottles and fresh towels. My cousin/travel agent gave me three places to choose from. Initially I choose a location in the Brickell district since it was so close to the port and some influencers suggested the location. However, when I paid, my travel agent informed me that the rate went up. I decided to not chance another sudden rate change and go with Lincoln Arms. So glad I did! If you want space, peace, and quiet, this place does it. Plus the decor is so charming- you'll feel like you're at home. From the dining table to the bathroom, this little oasis is just what I needed to really relax before going on my cruise. Although I was not cooking a thing on vacation, LAS would be a perfect location for all kinds of groups. The kichnette even has pots for you to use if you wanted to cook and appliances like a fridge, toaster and microwave to use during your stay. I loved the luggage table where I could just put my luggage on and not have to take things out and worry about putting them back in the next morning. I will say the closet needs work. First off the mirror slash closet doors did not open easily. The closet also needs better hangers. Even if I wanted to, the hangers did not have the notches to reallly keep items on the hanger.The other negative was the doors to the suite. I'm use to at least having a chain lock on the doors. I saw doors because there was another door to the suite that did open and it too did not have a chain lock. I know Amazon sells some items that you could utilize to heighten the safety of your room when traveling, but who wants to use their vacation time installing locks?! I did feel safe here but I thought I would share in case that's a deal breaker for anyone. I really enjoyed the bathroom. Just the right size with products to use. It felt like a spa the way it was decorated. The beds were comfy too, just a little low to the floor. By all means, this stay was beyond expectation, but top it with the hydration station on the first floor and a coffee bar on the 2nd and this was spectacular. The rooftop sun deck and the sitting areas in the front of the property just scream rest and relaxation. If you're looking for an out the ordinary stay that's one of a kind, this is where you want to go. Plus, I forgot my water bottle when I checked out. Luckily I had given myself 30 minutes to wait for my Uber and was seated in the sitting area waiting for my Uber. They found me and gave me my water bottle personally. That's more than customer service- that's customer care! Thanks LAS for accomodating me and kicking off my vacation right! Whenever I'm in Miami, I will definetly make you my first option and will refer this place to others.

This hotel is a gem! So close to the beach and the night life and close to the Miami convention…read morecenter. I traveled alone and felt perfectly safe the whole time walking around by myself. The hotel staff is friendly and welcoming. The rooms are clean and decorated nicely. The floors are old fashioned wood floors that are just beautiful. I highly recommend this hotel

When we arrived, Christopher immediately greeted us and made us feel welcome! We were offered…read morewater/champagne and promptly checked us in. He also acknowledged our honeymoon and gave us voucher. He made our first night in Miami memorable! Truly appreciated his sweet gesture!

I came here for a wedding weekend and it didn't disappoint. The staff is very nice with great…read moreservice and friendly and the location is excellent! It's a 20 second walk to a very nice morning coffee shop and close to a lot of things. The rooms are nice and modern and comfortable with cozy beds.

Came into Miami for business and we've had a hard time finding our, home hotel, when we're in town…read moreand we thought we'd try the EB. Has a distinctly European style to it, but I'll tell you we booked through Expedia and I've got a suite room that had a separate setting area with a desk with two sliding doors king size bed with a decent TV. I will say that the additional sound bar is weird because it doesn't sync up with the TV so you get a little bit of a lag or an echo and the TV doesn't turn up by itself nor does the TV mute and allow you to play the sound bar separately so there's a little bit of a disparity. Also, we had trouble with our air-conditioning, but once I pointed it out within an hour, the maintenance man had fixed the air-conditioning for the whole fourth floor because I was in a room about 15 rooms away from my coworker and both of us had a hard time sleeping last night because the lowest temperature we could get the room was 73 which doesn't sound bad but if you're trying to sleep you need to be in the high 60s. Another weird thing is they don't have a refrigerator in the room, but they have a refrigerator on our bar and so I had to get creative with putting my water and stuff in there to get a cold. I'd rather just have a fridge. But the big one is the shower shower is just amazing. It has as many showerheads as you could ask for I think two on the ceiling for coming out of the wall plus the one that is mounted to a hose. My room also had a bidet, but I didn't give that a shot but definitely would stay here again. We sat at the bar one night and had probably some of the best bar service we ever had a restaurant was pretty decent. Did a separate review for Miranda Mediterranean. The last thing I would say is the mechanism that holds the toilet paper roll in my room was installed upside down so anytime you want to use the toilet paper. It would slide off and go onto the floor so it was installed upside down so some weird stuff but definitely the room itself was cool.

We overnighted for a couple of nights at the EB at Miami Int'l Airport after a recent trip to the…read moreKeys.... The hotel and room are nice, "European-styled" architecture... hence the name. Room was spacious and very comfortable... bar area lively in the evening. We had a King Suite! Service generally good throughout the hotel .... EXCEPT the front desk, both staff and managers. I advance, I purchased as advertised "romance package" upon arrival, sparkling wine, roses and chocolate-dipped strawberries to be in the room. Upon arrival, nothing in room. I visited with the evening manager, and all would be fixed the following day. On Day 2, I stopped by the front desk to confirm all would be fixed that day. When we returned in the evening, the flowers showed up, but no bubbles or chocolates. I re-visited the front desk again the evening, and they were bewildered that things still weren't right. I went to the bar myself the retrieve the bottle of sparkling and glasses, the chocolates were to be delivered to the room. When the chocolates did not arrive after a couple of hours, I returned to the front desk yet again, to be told the kitchen was closed, so no chocolates that night. We checked out the next morning, having never received the full package. I was promised a call by the front desk manager, which never came. Total fiasco! Clearly, hotel managers are delegating responsibility for getting things done, not taking ownership interest in guests issues to solve them. Very disappointing ... we won't be back! Do not recommend EB Miami!

I have stayed here twice in the last 3 months. I have enjoyed my stays but I have wanted to see…read moremore amenities in the rooms and hotel itself. The hotel needs a working ice machine, a more friendlier lobby in regards to the furnishings, and cleaner looking. I enjoyed the art, it's an art gallery on the first floor. The room I had this time was spacious but no refrigerator, coffee or tea pot. I enjoyed my stays here. The location is great, walkable to everything. The front desk personnel have been outstanding, but modernize their work space. All in all I would recommend staying at The Towers Hotel to anyone.

Great area/location, some nice staff. Other than that, absolutely horrible. I was promised a…read morepartial refund for inconveniences regarding a moaning old man next to my room, & now they won't even respond. There was hair absolutely everywhere I found it everyday until my last day. There was hair on the bed, shower, sink, toilet, & probably all over me when I left. Companies also need to hold themselves accountable, if you tell a customer you're giving them a partial refund, you better give em 1. Also the security guard seemed to disappear with a girl from the lobby during the late hours of the night. I believe in minding your business, b/ that's extremely unprofessional, & more importantly unsafe. These qualities aren't what I look for in cleaning, security, company policy, etc. The only saving grace was a very nice woman working the lobby, who tried to cheer me up & recommended a few places to go. Along with the location, Calle Ocho is 1 of the best parts of the city. They never kicked the moaning man out, he had to leave on his own accord. Considering he got away with this, any1 can get away with sexual harassment, & this company won't even respond to me anymore. It's quite dystopian. I shouldn't feel like I'm being annoying, or the company doesn't care, when I have suffered major problems. It wouldn't be hard to get ran over outside the hotel either, just to keep in mind. BREAKDOWN OF BASIC NECESSITIES THAT WEREN'T MET: No fridge in room, fridge in lobby was out of order. No snacks or gift items. Water pressure & heating system is extremely touchy & bad. Bad & unclear communication. Lack of care from seemingly everyone. You can hear EVERYTHING (ahem). Bad smell. Hard to sleep, light leaks into the room, the bed is uncomfortable. There is hair absolutely everywhere no exaggeration. Literally no room service. Unsafe security. Unreliable customer support. "You're on your own" attitude even down to servicing yourself in room service. Picture of old men's hands playing dominoes above the bed, (we all know what this implies), how about some fucking nature instead, huh? Horrible (inexistent) cleaning services. I would've done far better as a cleaning person. Dirty & gross, I left it with less hair, grime, & smell than when I got there. Stressful, isolating, & uncomfortable. THEY NEED TO DO THEIR JOBS. No chill @ all, it's not a chill hotel. DON'T STAY HERE, IT'S NOT WORTH IT. YOU WANT TO HAVE FUN IN MIAMI & NOT SUFFER. ESPECIALLY IF YOU HAVE KIDS, ARE OLDER IN AGE, WANT A MORE "MIAMI" LOCATION, ARE DISTURBED BY HAIR/GERMS, CREEPY SECURITY GUARDS, TENANTS. TAKE OFF THE ROSE COLORED GLASSES. THIS COMPANY DOESN'T GAF BESIDES THE FEW NICE RECEPTIONISTS, & THAT'S THEIR JOB. THIS HOTEL IS NOT NICE. I'D RATHER STAY IN AN AIRBNB, OR EVEN A DECENT MOTEL. TO SPEND A LITTLE EXTRA IS WORTH IT, IF YOU'RE VACATIONING TO MIAMI, @ LEAST MAKE SURE WHEREVER YOU'RE STAYING IS NICE. THOSE LEAVING 5 STAR REVIEWS ARE EXTREMELY IGNORANT, THEY LOVE THE ROSE TINTED GLASSES. REALISTICALLY, IT'S 2 STARS, @ MOST, 3 STARS.