I was Catching Lunch at Burger King!!!! When I was leaving I noticed I was low on Fuel!!! So I Pulled Up to a Pump and grabbed the Nozzle for Unleaded!!! I filled up my Whip and Rolled out of the Station!!! This Is A Baller On A Budget Approved Establishment!!! I keep my Pimp Hand Strong!!!! Number 34 of the 50 Most Prolific Yelp Elites of 2025!!!!!( read more

Worst car wash. The worker there who's acting like the boss of the other workers asking for a big tip but they're work is so lousy and dirty. We ask them to wipe outside and they refuse the asian guy is the one who help us but he was in a rush because the other worker is yelling at him read more

The car wash is a total scam. One of the attendants has to guide the car into the wash. The attendant was talking to the other workers, not paying attention. I asked him to pay attention to prevent me scraping my rims, he replied with some smart ass answer about my rims & when I asked him what he said, he wasn't even man enough to repeat it. They actually have a mirror to assist the driver with entry but it's ALWAYS dirty. I noticed that they always do fair work on female customer cars. This is a really bad service & has been for years. read more

In contrast to Chevron across street, I had a better experience here at Shell. I was in a big hurry because I came here first after seeing the price there. Then, I hurried back due to really bad experience there. I lost 10 minutes of my trip. I had to hurry. I didn't even look where the gas cap was. Then, I turned to next lane. Thank goodness there was no one there. I was in and out so quick. Before I could finish drafting this review. Yeah. Shell Gas is always my favorite gas brand everywhere I go. read more

Shell - Got so mad with gas station across street. I went to wrong side of car. - Gas Stations Near Me - Union City, California

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I had all my kids in the car so even though I bought the premium wash that came with interior, I declined. I thought that I would at least get a good wash and dry on the outside. Nope. Was still going to tip them since it's still a service, but they walked away and back to their brunch. Didn't seem to care. Took a picture of one of my wheels and a window. The hatchback on my Rogue was filthy as well. read more

Shell - "Clean" windows - Gas Stations Near Me - Union City, California

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15.99 gets u a machine car wash and interior "cleaning" and vacuuming. Tipped $10 = 26.99 Didn't hand dry bc the vehicle sat long enough to air dry, vacuumed floor mats (although a candy wrapper remained), quickly wiped down dash, unsure if they wiped the windshield and definitely did not wipe the back cup holders. read more

Shell - Gas Stations Near Me - Union City, California

Great place for a quick car wash and vacuum . They are usually really quick with the vacuuming part and the car wash machine does decent job . A few birds lefts presents on my car and I waited too long to get it washed so it's pretty stuck in there . You go inside and pay for the car wash and then proceed to the car wash , and then they guide you inside unless no one is there and you get stuck before the car wash starts And then your will only get half washed . So make sure you don't go late . read more

Shell - a silver car parked in a parking lot - Gas Stations Near Me - Union City, California

Came in for quick car wash & that's exactly what I got! For $10 , you get to drive through the car wash area, machine, tunnel on neutral drive, you'll get a 5 minute meditation session with your eyes closed or you can rummage through your glove compartment for change or junk to throw out. DO NOT stop by for drying or vacuuming because it is Not included, but hey $10 what did I expect. The upgraded $17 price has it included for you big spenders. I had a massage appt down the street in 15 minutes so no worries for me but now I know. Very nice staff otherwise read more

It's been quite some time that I had a car wash here( me bringing the car) I was happy that I had time today to bring it. The workers are of course friendly and do a great job. I really enjoy the garden that they have going on over here. Looks beautiful to look at, and I have a great clean car to leave in. Thanks guys! read more

Lousy job takes to long antique equipment staff is not interested in working waste of time and money

Shell gas isn't my kind of pricey gas. checking out the food mart. mildly surprised no alcohol is sold, just snacks, soft drinks, coffee, ice cream, etc. brew: boyd's coffee, french roast (1.39, 12 oz) -tad harsh, not smooth, -4 flavors to choose from. drips: -lots of parking on side. read more

Recently this SHELL gas station has been continuously shorting me a penny in gas at the pump. I'll put $20 in and I only get $19.99 worth of gas or when i put $40 in I'll only get $39.99. The first couple times i didn't think much of it. I just shrugged it off cause it was only a penny. But It keeps happening. And I starting thinking if they're doing this to everyone all day everyday. There getting over on a lot of money. It adds up. Over time that's a lot of money they're skimming off the top. And the way gas prices are now. People shouldn't be getting taken advantage of. This NEEDS to stop. I don't think they've even tried to fix the issue cause they know people won't waste time to go back in to ask about a penny. I just thought more people should be aware of what's going on. read more

Shell - Paid $20.00 and only got $19.99 - Gas Stations Near Me - Union City, California

I'm really torn on what rating to give this place. Based on the terrible service that the lady in the little gas station mart in the mornings (who's name I believe on the receipt is Raj? ) is incredibly rude not only to me but also to my sister on several different occasions. She just throws the receipt at you, no customer service whatsoever no thanks or good morning and frankly makes me never want to come to this gas station if my money is going towards her paycheck, so 0 stars for her rude service. However I will give 4 even 5 stars to the wonderful lady that I've gotten the pleasure of meeting who works in the afternoons she's such a sweet lady, unfortunately can't remember her name but shes blonde! She's always very nice and courteous! The drive thru car wash is pretty good, when our cars are in a need for a car wash we always come here because it's quick and easy, I will say that it can handle some improvements with the drying afterwards and maybe even more scrubbing? However the location itself is super clean and there's even a burger kind located in this little area where the gas station is. My advice: don't come in the morning if you don't want to ruin your day, come in the afternoon! read more

The track on the car wash didn't work. My car came out covered in soap. Will not go back.

16.99 for a full car wash followed by hand drying and vacuum. It's value for money. Though they left a few spots dirty on the car, I'd like to come back again. Also buy 5 and get 1 free. So it's not too bad. read more

I paid for the premium car wash which includes, drive thru car wash, vacuuming inside the car, wiping everything inside, hand wiping outside...etc. They left the outside of the car very dirty and when I asked them to clean it they refused. Also, they told me "if you don't like it then don't come here". Guess what! I will never go there for car wash again. At least the cashier was kind, understood my frustration and gave me a full refund but the guys outside who were cleaning cars were rude. read more

#70 I would rather run out of gas and push my car to the next place than to stop here at this Shell gas station. The guy working here started yelling at me and would not listen to what I was trying to ask him. I get it, it can be tough late at night with the area that you are located in; however, I am not the one trying to upset you. I just need gas to get home. Stephani Highly Frowns for Shell ;( read more

Rude guys. Car came out dirty and when I asked them to clean windscreen. The morons just handed me the towel to clean my car.

I paod for a Premium car wash, which includes interior cleaning. Staff was not helpful in getting me started. When I couldn't remove my antenna and asked them about it they blew me off. After I went thru the regular car wash, they each gave me different instructions on where to park, then acted rude about it. Then I sat there for like 10 minutes waiting to be helped while they said nothing. How about "ill be right with you"? they paid no attention to the dirty marks on the seats or the walls except for a couple I asked them to clean after they missed the marks. They did a half-effort job on vaccuuming. I was embarrassed to bring the car home still needing to be cleaned. At least the outside was mostly okay? I certainly don't plan to be back. read more

I had a horrible experience at the Dacoto shell gas station!! Spent 80 on gas 15 on a car wash which didn't get any water on my tires just little trails of soap.. asked to have car ran back threw and I was told NO! NO REWASH NO REFUND NO HELP!! COME BACK IN 2 DAYS AND TALK A MANAGER... I knew this was not the proper prodical so I called another store ..automall to b exact and spoke with Brenda the manager who told me to come over there and she would take care of the problem! She offered another car wash and if I still wasn't happy I could get a full refund!! This is GREAT CUSTOMER SERVICE! this is exactly what should of happened at union city decoto Shell! I've been a steady customer at this store for many yrs and have had the same boy with the long pony tail there at nite talking away with another workers while helping me not saying 1 word to me but rambling away with the worker! This kinda treatment is totally unprofessional and unexeptable! I will travel the Xtra miles to get great service and treated like a valued customer at automall where the service is always the same... WONDERFUL! read more

I'll usually go wherever for my gas, but I think I'd return here specifically for their car wash service! I typically spring for the premium, since it's maybe like $14 with a regular tank of gas and I honestly prefer not to have to clean it myself. The guys that work here clean the tires before and after it goes through the car wash, vacuum and wipe down the interior thoroughly, throw out every little piece of trash, and you get your choice of scented spray (I chose jasmine)! Plus, they found all my hair ties and put them around my shifter. It's the little touches that matter. I'm sure there are other places that are more thorough, but considering the price as well as the condition of my car before they cleaned it, I think this place is just as good as any. read more

2 stars for the full service car wash and the hard working guys who hand dry and clean the cars. Other than that, the indian lady in the mornings is so rude. She needs to be replaced or management needs to teach her something about customer service. I literally only come for the car wash because its so worth it and those guys who bust ass do a great job for what its worth. read more

One of the most disappointing car washes I have been to. Swirl marks and light scratches all over my new car. Never going to go back there EVER. You pay $ 9 and end up getting a non dried, wet spotted and swirled car. read more

perfect car wash ,gud clean,fast service

Very pleased with this car wash - I've been here 3 times already and plan to make this my regular spot. $15 For a wash, vacuum, and detailed wipe down of the interior of m car, plus their scented sprays last for days! Both cashiers and Shell, as well as the guys working the car wash are friendly and helpful. Smiles and short conversation every time I've gone in. I'm in and out each time too, the longest I've had to wait was no longer than 10 mins. They have a little bench waiting area you can relax at as well. On top of all this, they offer a reward card type of thing, once you collect 5 stamps (one per car wash) you get a free wash! Can't be beat. read more

This review is for the carwash only: Memo was very kind & professional. This isn't a top of the line car wash but for $15 I got what I expected & a smile. I'm very pleased by the service provided here & will be returning read more

I've been to this location many a times for gas, restroom use (which is always horrible) and the Burger King. This was my first time using the car wash. $10 car wash is what I selected and I got what I paid for. The dryer doesn't work very well, had to park in the lot and hand dry what the blower didn't get. Also the fuxkers who work there were talking shit in Spanish not knowing I'm Cuban. If I were you I'd keep my mouth closed and just do my job before somebody you encounter isn't as sympathetic and as non caring as myself. read more

The service is very slow.. the cleaners are rude and they don't care.. there were only 2 cars before me and I was being told to wait. Worst part is where you pay they don't know about the wait times. I would not recommend this car wash to anyone read more

This place never has their pumps working. If a business is gonna charge more than its competitors, it would be nice if their pumps actually allowed the customer to use their credit card. Maybe they do it on purpose so you have to go in. Now if you over pay, you have to go back in to get your change and or credit. Fix your stuff please. read more

Stay away from their car wash! I pay for a car wash today and only got Half of my car washed. The cashier: Pawan woke up on the wrong side of bed. When I explained this half car wash incident, he went crazy. I asked him to let me run through the car wash again to see if the second time fixed the problem but this Pawan refused. He said it was my problem that I drove an SUV. What a shame, now I had to dispute the charge on my card for a tiny car wash which could have been fixed with people who has basic customer service skill. Stay away from this half car wash. read more

Took my car for a full car wash. Not pleased at all. Seats, dash, and floor were dirty. When I mentioned it to worker he was not happy. Supervisor was about customer at all. Not going there again. read more

Not the place to go to if you are looking for the cheapest gas in the area. But pretty convenient, it right next to the highway exit and has a lot of bays. They also have an attached convenience store and a BK. read more

SKIMMER IN THE PUMPS I used pump #9 on 12/28/17 to get gas. Less than one hour later my debit card was inundated with fraudulent credit charges from online transactions. I called my bank to close the card account. The Shell gas charge never showed on the account. I am familiar with Skimmers and recognized the red flags. I called the station to have them check the pump and the owner answered the phone. I explained to him what happened and he immediately became argumentative. I explained to him that I was trying to have him protect other customers by checking the pump. He said that it wasn't his problem and that I should call the police. I explained to that he is the owner of the station and should be very concerned that other customers were being victimized and that he was losing money because the pump did not record the gas transaction. My card was charged over 1000 dollars inside of an hour. While I cannot prove that the pump has a skimmer, I am confident that it does. The owner said his business is clean and he does not have any problems with the pumps, and that it was still my problem. He was quite rude and did not want to listen to any reasoning. This is one of the poorest customer service transactions I have had. I will not patronize this business any further. Since skimmers are the CUSTOMER's problem he will not take precautions to prevent fraud or protect customers. Sad read more

I'm giving them two stars as long as they continue to carry newspapers. I used to be ok with paying a much higher price at the pump here because I enjoyed seeing Ellie inside the shop-- she always made sure there were dark chocolate candy options for those of us with *discriminating* taste! But Ellie quit and/or there's been a change of personnel. Now the gas price is high, but the new Emo Twinstars' personality (the new folks inside the shop) doesn't make up for it. The gas pumps are still programmed badly, they pruned the hell out of their nice London Plane trees out front and I'm tired of their carwash personnel yelling at me not to put my car in Park (uh, it's a stick shift, it doesn't even HAVE Park!). I'll trip back to the ex-Valero on Dyer or zip across to the 7-11 & Shell on the other side of 880. read more

If I could give this a zero stars I would. There was no one to guide me into the wash so my tires are aligned. Punched in my number, then put my car in neutral, it did not move forward on its own. I drove in, the water sprayed, then the first set of brushes spun, so I put my car in neutral. MY CAR IS NOT MOVING FORWARD! (I can see the tiny wheels on the bottom moving, so I know it's supposed to move forward but its not) So I drove a little more forward, the second brush for the windshield starts spinning, I put it in neutral AGAIN, NOT MOVING FORWARD. So I drove forward a little again, now I'm panicked cause wtf, I don't want to mess up my car. The windshield brush keeps spinning and does nothing else, my car is no rolling forward on neutral. I slowly drive forward some more and all the brushes stopped spinning. Got to the dryer and that sh*t didn't even turn on. Don't waste your money here. read more

If I could give zero starts I would. The attendants were zero help in getting us onto the belt line. Also you have to pay inside at the cashier before driving through the car wash, which is not a great system. read more

I am giving three stars to this Shell station as they are one of the more reasonably priced outlets in the Fremont-Union City vicinity. I go there for the convenience as it is on the way to the freeway exit. Since I am always running out of gas and go to the nearby shopping mall, it really works out great for me. The folks at the station are always trying to make their customers happy. I don't use their car wash so I cannot make any comments on their service. read more

Terrible service here. We came last night around 9:30pm because my friend remembered that a car wash code she purchased was going to expire that day. When we pull up to the automatic station we punched in her code and the system says we used the wrong code. Punched it in a few more times and the same message comes up. So we hit the help button a few times expecting someone inside to either talk to us through the machine or come out. No such luck. Pulled up their number online and called to tell them we're on the car wash track but our code isn't working and a few minutes later a guy comes out and tells us to punch in the code for him, lo and behold...it still says it's an invalid code. He turns to us and says "Oh, looks like your code is invalid" THANK YOU CAPTAIN OBVIOUS. After we explained to him that we understand it's saying it's invalid and that's why we're asking for help, he takes the receipt and enters the code himself and when it gives the same error code, he tells us we've already used it. I get that the economy is slow but why would we really try to use the same code twice to get a $7 carwash?! After telling him that no we haven't used it yet, he shrugs and tells us to come back tomorrow. We tell him that we can't come back tomorrow cause the code expires that night...he just shrugs says to come back tomorrow and started walking off. I'm not sure where he learned his customer service skills (or really his lack of customer service skills) but I definitely would never come back here for a car wash to even to purchase gas. I rather have my car die and push it the .5 miles to the next Shell station. read more

Car wash service was nice. Staff was friendly but a little incompetent- I got the impression that they were new and just getting the hang of things, so letting things slide. Gas is a little pricier than other shell locations nearby. read more

The ground in the car wash area should tell you how they run it. In addition to the trash, empty water bottles, etc, I found screws and nails and I asked them to pick them up and they REFUSED. Then, after the wash, I found out my remote control is missing. The 2 garage dumpsters right there at the drive thru STINK! read more