Purchased the ultimate car wash service and later told me they ran out of free towel, so asked for exchange of service and I am told again non-exchangeble. Bad management! Not about free towel, is honesty! If ran out of towel as a free gift, put up a sign to ensure customer is aware!!!! read more

Worst gas station complete racism if your any ethnicity than Indian. The car machine did. It dry my car I asked for the free towel as loop rewards holder. Marmot said it's not you customers I don't know what the hell that means. But you can guess yes I am American and Hispanic. But I look white. He was total asshole. The towels are free with the car wash but tried to charge me 5 dollars I wonder where the money goes if they charge for something that is supposed to be free. Do not go here! read more

Shell - Worst gas station narmin is the worst ! - Car Wash Near Me - Milpitas, California

If you come to this gas station please do not buy the 16$ wash it is a complete scam. The 16$ wash and 9$ wash are the same exact thing. It washed my car with the tri-color foam once. And after that was 4-5 rounds of rinsing with water. Nothing more. The owners or whoever runs this gas station just fill their wash with water and sell it off as rain-x, dirt busting blaster, and all that surface protection BS. Do not get ANY WASH above the 9.99, they are all the same scam! read more

Shell - Car Wash Near Me - Milpitas, California

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All their machines are garbage, disabled the card reader to make it harder to pay w/ card to force u to go inside n pay cash, screw this station. read more

Beware the car wash at this station. It works, but there is a nearly invisible hazardous curb as you exit. When I came close to damaging my car as I exited the wash, and asked staff about this, they laughingly told me that many customers complain about it. I suggested that they at least post a sign to warn customers. Will they do so ? Who knows? read more

Shell - Many customers have accidentally driven over this curb. - Car Wash Near Me - Milpitas, California

I went inside to inquire about their car wash. The clerk was super friendly and ended up giving me $1 off my car wash since I was already in line for the wash and couldn't pump gas before (you get .20 off per gallon of gas if you pump before you wash). There was a long line for the wash. We finally got to the front. Entered the code, slowly drove through. My kids really enjoyed the show. The car was parked under a tree that was bleeding sap. So it was super sticky and due for a wash. This car wash cleaned off all the sap. Yay! read more

Shell - auto spa car wash coup - Car Wash Near Me - Milpitas, California

Decent shell. Clean station. Got some gas and left. Lots of driveway entrances but if you're trying to get back onto the freeway it can get a little difficult getting back on to mentigue. read more

I always got my car washes from here before and had no issues, but recently their $11 wash has no rinse at the end. The first time I came in to tell them, the employee was willing to give me a refund because another lady was there telling him? He gave me the same wash for free, but it still had the same problem. My car still had soap at the end, and there was no rinse. I came back to tell him again, and this time he didn't want to give me a refund or another wash. He said I'm mistaken and no other customers had this issue. He can obviously see that there are soap on my car, yet he just smirked when I even offered to pay for another one so I can record this to show him. He continued to smirked and said there is no refund or another wash. Terrible buss read more

Shell - You can still see soap in the back. And this is the 2nd wash. - Car Wash Near Me - Milpitas, California

Shell, bad, bad and bad!! Customer Service does not exist here. If you pay cash inside you get the money ash price on gas, a simple hello and thank you from the attendant was nowhere to be heard. All you can expect here is a sour face. Um, I am giving you my business, Mr. I am also purchasing a carwash too. If this place wasnt so close to home. I would reconsider. The good thing is that a Rotten Robbie is going in directly across the street. Need I say more!! read more

Shell - Pumping gas . Picture of prices posted by street! - Car Wash Near Me - Milpitas, California

Just came in for a car wash on the route home from Tahoe, like two full days of salt and slush Tahoe. I bought the ultimate car wash and man it did a great job for a machine with no line! read more

I came on my lunch to get gas and to wash my car. To my dismay, the car wash was out of service again. I would recommend calling ahead to confirm if their machine is working. I like the huge convenience "store". I used to get my Coke Zero all the time. This gas station is right before the 880 freeway and on the way to the heart of all the corporations... extremely pricey but I go for the convenience most of the time. read more

Be aware and this is a reminder They're not 24/7 !!! I went there today at 9:48 PM and the cashier told me they're closed read more

Always prefer to come to shell to get my gas and sometime even for a car wash. I love how you can save 5 cent if you are a member. I find it cleaner than other gas stations. read more

Ok ... a lil booger of a sea gull decided to play tag you're it on my moon roof during lunch earlier ... so um eww... has to clean that large mess up... came here on the way home and enjoyed how quick fast and easy it was... very thorough wash for a basic ... On the corner of a very very busy intersection... there's no access in all directions ... very cozy read more

Shell - Car Wash Near Me - Milpitas, California

This review is purely for the car wash. I'm sure the staff is hardworking and full of decent human beings. The gas has gotten me home but I can't speak for the taste. Anyway, I took in a brand new 2017 Taurus into the car wash. After, going through the car wash I saw DEEP SCRATCHES ON MY HOOD. No amount of buffing will get these out. These scratches are incredibly deep and span the length of 2 feet all across my hood. It looks like someone took the spine of a spiral edge notebook and went to town on my hood. :( Now this is a Taurus. A regular looking car with no spoiler, antenna, or anything crazy added. If it can do this much damage to a sedan, I can't imagine what it would be like in a large truck or SUV. Needless to say, I am super disappointed in this car wash and they really need to fix thier rollers for the hood. When I went, the car wash rollers were red. If they are different, you might have a better chance... read more

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Paid for my car wash while getting cash. I did not read the instructions on the machine saying to wait for the car in front of me to finish because all the other automated car washes have a queue system after payments. Went inside to ask for another code. The clerk lady said it's my fault for not reading the instructions and refused to give me a new code. I felt this was pretty unprofessional. They weren't going to lose money giving me another code because I never got the car wash read more

I been in the location of shall few times they have great customer service and always clean read more

Shell - Shall - Car Wash Near Me - Milpitas, California

I came here on a Sunday afternoon for a car wash (automated machine wash) since the other hand wash places were full. I walked in and asked if they had specials -- and yes the attendant said washes are cheaper if you first buy gas. So I told the attendant that I will get gas and then a car wash, and was merrily on my way..... to becoming an unhappy customer. First of all the pump station didn't register my purchase order -- the attendant said I didn't push the button. There goes whatever discount out the window. Secondly, the car wash purchasing kiosk was out of service and the attendant seemed to think little of posting a sign. I got a mini carwash for about 5 seconds before the machine stopped, and the attendant offered me neither a free wash nor a refund, instead, it was "its broken come back tomorrow to talk to my manager" The extremely lousy carwash overshadowed the "standard" gas station experience. So many things went wrong here which left me completely baffled and stumped. read more

Review for car wash only. Basic wash is $7, then there are 3 others with couple dollars more. The wash takes 2-3 mins. The machine runs like twice on side and top, throws water around and fails to clean very well. It's close by, cheap and quick though. Don't expect a great wash. read more

Shell - Car Wash Near Me - Milpitas, California

What a wonderful, kind and sweet person the cashier Tanya was! She really brought back my faith in humanity, especially during trying times like this! I went in to purchase feminine products in an emergency situation but unfortunately they didn't have any feminine hygiene products. And oh my, Tanya so graciously went to her car and gave me what I needed to last the day! And let me use the closed bathroom (as it was an emergency situation) during our pandemic! What?!? It's a rare find to meet someone like that who is understanding and compassionate! She didn't expect anything in return either. It really made my whole week. Thank you so much, Tanya! I live an hour and a half away and she really saved me from making a complete mess. I am so thankful, grateful and happy! Many blessings to you, Tanya! read more

TL;DR 1. If you're here for gas, dunno why you would be reading a review :X Gas Buddy! lol. 2. If you're here for the car wash....DON'T DO IT. It might break down and trap you inside its dripping insides. Ick. 3. Coin-operated vacuum is broken and doesn't do its job. Legitly sucks, not in the good way, but the "I can't even feel the pressure of the sucking on my palm" way. 4. Free entertainment for passerby's if they want to watch some drama unfold, cuz this station gets busy. Well, I never reviewed a gas station before this..so hm, here's some reasons why this one was just terrible. Didn't get gas, so can't comment on that :X Why the facilities here were terrible: 1. The mechanical car wash broke down twice early (~10:30am) on a Saturday. I pulled up to do the car wash, but an employee was inside waving at me to stop. He said that the car wash was broken, and that he was going to fix it. When I asked how long the repair would take, he said, dunno, a few minutes? So...I waited about 10 minutes, and then saw 2 cars pull into the wash driveway (which by the way, is extremely narrow). One went inside (I'm assuming that the employee 'fixed' the wash at one point) and started the wash cycle......then got stuck, as 5 more cars pull into the car wash drive-thru, one after another. So the employee has to go to car by dirty car to let the people know that someone's stuck inside the wash, and that the pileup is probably going to take awhile (and no one can even back up through that incredibly curved driveway). Meanwhile... 2. I kept watching this drama unfold from the sidelines at the vacuum area, because during my 10 minute wait to see whether or not the employee fixed the car wash, I decided that my car seriously needed vacuuming when I saw the two giant coin-operated vacuums by the air/water station. $1.50 for 4 min with a giant vacuum sounded like a good idea at the time..until I went inside to get change (quarters-only machine). As the lady at the counter gave me change, she told me that one of the vacuums wasn't working. I asked if the one closer to the car wash was the one that wasn't working, and she said that it was probably the one to the left (further from the wash)...... Yupp. Wasted $1.50 because the pressure of the sucking was just terrible. Didn't pick up anything, and when I held it to my palm, all I could feel was a faint swirling of air. Extra fail. .... And that's why this place is EEEK. Not coming back here. read more

Came here after black Friday shopping for gas. Super bright in the evening. I feel very safe filling up here. Regular $3.65 read more

The review is for the car wash here. On a couple of occasions I was in the line but car wash was broken. Also they have a vacuum but even if you buy car wash, they will not let you use it for free. Most other gas stations allow you to use the vacuum for free, if you buy other services. So I found this frustrating. I complained the to clerk but they will not budge. Please note that car wash is overpriced and sometimes its out of order. read more

This location is pretty close as it is literally two minutes away from my home. I go to this location when I don't want to wait in the long ridiculous lines for Costco gas. This location definitely is more expensive but I guess you pay for the convenience of being in and out very promptly. I definitely use the car wash Because I never feel like sitting around and waiting at a hand car wash lol They do have a new and improved car wash that has been there for a couple of months and it does a pretty good job. I definitely agree with the other review about the curb when you were exiting the car wash. You definitely have to be very careful, otherwise you can scratch your rim or damage your car because you don't see it. The drying time is definitely not enough. You only get about a minute and a half and typically you have to pull over and hand dry certain areas of your preference. This is not a big deal to me because it is still convenient and the fact that I don't have to wait for long periods of time is what I appreciate. I hardly ever go inside the store but the one or two times that I have gone inside, the workers don't appear to like their job very much. They don't greet you nor are they friendly. read more

I came in for a car wash today on my lunch it was extremely busy so I got in line and waited 45 minutes for my turn. punched in my code pulled into the car wash the machine sprayed soap all over my car and then shut down. There was an Indian guy named Mandeep at the register when I ask for my money back they told me I couldn't have my money back but they reprinted me another car wash. meanwhile I have 10 minutes to get back to work I have soap all over my car it's 91 degrees out and there's more cars in line for the car wash then when I first came. I was upset about the whole situation Mandeep told me I could call the cops if I want and laughed at me what are you mad about it's only $7 I told him I was mad that there was soap all over my car and I was worried that the paint was going to get ruined he then dismiss me for another customer. read more

The boyfriend's been trying to find a replacement "cheap" gas station since we moved to Milpitas since our previous super cheap gas station on Warm Springs is far for him. So this was the next best thing. Fairly large station on a busy intersection. Nothing I can cheer about but good enough for a fill up. read more

I always pay with credit card but yesterday I went in to get some snacks and pay for my gas with cash. BE CAREFUL when you give cash to the cashiers there...especially a girl name GLORIA... Here is what happened.... I had a $20 bill , after purchasing some hot cheetos , the cashier Gloria gave me $16.50 back. I gave Gloria three $5 bills and said I wanted $15 gas for number 7. The gas stopped at $11 so I came in to ask them why it stopped at $11 when I paid $15? Gloria was inside the bathroom for 5-10 minutes , she finally came out and told me that I only gave her two $5 bills and a $1 bill. I told her nope, I clearly gave you $15 but she kept on denying it. I could have asked for a manager or request to look at the camera but I didn't want to waste my time just for $4 =.= so I told her to just keep the money I don't have time for this. Dear Gloria, I can even give you a $5 tip if you are nice, but I don't like your dishonesty. Please don't risk your job for just $4 next time. I will not go back to this gas station again. I hope you can do better in the future. read more

warning! this place is owned by crooks! if you want to put air in your tires it "doesn't work" unless you put in a whole dollar. it is state mandated that the air be free, but they are charging for it. do not buy gas here! go somewhere else!!!! mark my words: i will have this place investigated and report them to the better business bureau until they shut this place down! read more

Gas, food, vacuum, car wash... this service station has a lot going on! I won't comment on gas prices as that will change by the time I finish writing this and again by the time you read this, but I'll tell you about the other stuff. The tiny shop has a lot of stuff to pick from... energy drinks, snacks, coffee, cookies... anything you need for your trip to work and the friendly people who work there help to make your morning a better one! The only problem I have with this place is if you need to get back on Montague, you'll be fighting traffic pretty hard. read more

Convenient location and not as pricey as the Valero or even worse, Chevron gas on Montague. Pumps open 24 hours. There is an automatic car wash here too. Please pay inside. The card/cash slot doesn't work and it sucks waiting in line behind people who are trying to figure that out! read more

I brought gas here countless number of times in the past 10 years because I worked nearby. The other day, my tire was flat and needed some air. They won't turn on the pump unless I brought gas from them. Geez, are you kidding me? You are talking about AIR which is FREE. In all these years, I have never been refused AIR, so this was the first. I was pissed because I brought from them for so many years. You know what. There are plenty of other gas stations within a few blocks. I am going to take my business elsewhere. Well, maybe my money will go into a nice little pump which I can use when I need it. Goodbye Starlite Shell! read more

You got to be kidding me! Two fat girls sitting on their butts 2:25am and I've asked them to turn the air on for me and they act like I'm invisible. What a bunch of idiots we have working, I hope you both are well fed because it seemed like you needed to eat more instead of just push the button for the air. What a waste of space and air you both are. This is beyond ridiculous. read more

My "Go-to" gas station. When you live in the North San Jose area, there aren't many gas stations you can choose from. The Chevron across 880 is ridiculously expensive, and I refuse to put Vallero gas in my car. This Shell is reasonablely priced. It is GENERALLY on the cheaper side. They also have a mechanical car wash here which didn't work too well. I took my SUV through the carwash for a quick wash after tahoe, but it didn't get really clean.. I would just skip the car wash and take it to a hand wash place. Overall for gas, it's A-ok. read more

This place has the highest gas prices. I assume because it's close to a major freeway. But this review is based on the gas clerk inside. Some of the workers are rude. And one night, my boyfriend came to get gas super late, and since they close the doors after a certain at night, you have to go through the window. A psycho employee was being slow and stupid, the person infront of us, was saying he wanted a "red gatorade" and the employee kept pointing and everything but the red one. Are you kidding me, I know we should have got gas earlier in the day to avoid situations like this, but we were paying cash and that was the only way to do so. Once it was our turn, my boyfriend won on a scratcher and wanted to redeem it, told the guy he wanted to get a new scratcher, and the rest of the remaining money in cash. The stupid employee was telling my boyfriend he didn't pay for the first scratcher and whatever...... uhhhh we won $20 bucks, $10 was for a new scratcher and the rest of suppose to be in cash. And he was telling my boyfriend, ohhhhh you didn't win and you didn't pay or give him $10 for the one we purchased... okay psycho... so as he kept insisting and finally realized -______- read more

The car wash sucks, the green light indicates you to go forward and red light stop. But when we go through it, it keeps showing green light, and at last, the front of of our car is not being washed... and the dryer is located at the exit, u need to move your car slowly in order to dry your whole car. The machine is so out dated.. DON'T do CAR WASH IN THIS SHELL! read more

BE CAREFULL WHEN BUYING ANYTHING HERE !!! THE PRICE YOU SEE ON THE STICKER MAY NOT BE THE PRICE ON THE CHECKOUT REGISTER !!! I went in to buy a crazy glue and the price label on its say 1.19 BUT when I pay for it is ring up 2.19. I ask the cashier why the pice IS different and the answer is not clear.I told her BY THE LAW she should sell at the label price on the item (FRY and Best buy does) but she say NO. Any way I left , for any one sake DOUBLE check the receive for anything you buy here . This place is DISHONOR and I'll a complain to BBS also!!! read more

I paid for gas and car wash. Their car wash wasn't working. The guy inside the store told me he doesn't know how to process refund. Said he doesn't know his manager's phone number. Absolutely the worst customer service. I will never step a foot in this place. read more

I always go to the same places to get gas. I usually come here cuz it's right next to my house, or I go to Chevron if I'm getting off of 13th st on the freeway. I like this Shell cuz it's never hella packed like the one off of Hostetter. I don't even look at gas prices anymore, I just know that I need gas and don't want my car to break down at any second! If u fill up ur tank u can get a basic car wash for 4 dollars! Another convenience if ur lazy like me ha, and sitting through the car wash is fun. The mop that washes ur windshield looks like a million fishes swimming by, it's like ur on a mini trip on a submarine hahahah! read more

Thank God for this station! I was at loss, because I had a flat tire at like 11:30 PM. I barely made it to this gas station to get more air and while I tried to wait for a tow truck. The Shell down Oakland Rd wasn't very helpful even though they turned on the air for me. (In fact, the guy was a bit rude.) But the young guy who worked at the station last night really helped me even though it was freezing outside. Big thank you goes out to this polite young man. Your mama raised you right! It really is hard to find polite young men these days. (I sound so old....) read more

It's a gas station what is there to say? It is only convenient to enter from two ways. If you coming from Great Mall your either making a u turn or a illegal left between the broken cones and if you enter on the Montague side watch out if it's morning commute some one on a cell phone might blast you or give you the ever so friendly one fingered wave! read more