Shear Construction is full of MISTAKES, FAILURES, LIES. For starters, I am appalled about finding out from a friend that SHEAR CONSTRUCTION intruded into our privacy by taking pictures of our entire home including inside our closets WITHOUT permission and posted on HOUZZ. We had told them pictures of our home for marketing purposes were not allowed to maintain the safety & privacy of our family, and because of our experience working with them was so HORRIFIC! SO SHADY of SHEAR CONSTRUCTION, yet not surprising and totally expected!
My husband has an extensive background in construction & real estate development. My family business is building materials. We have built a home ground up prior to this remodel. We have a very very strong bench mark regarding what is standard/normal and what is not. If you could give Shear Construction a grade they would not even earn an F.
I continue to run into past clients of SHEAR and we all share our dismay for this company and their incompetencies for building/remodeling homes. This includes: roof failures, floor failures, window installation failures, mechanical failures for custom built appliances, water damage, cut corners, lies, MOLD issues from their mistakes, toilet pipes installed poorly & needing redo, duck tape instead of fully finished work, lost materials, missing plumbing fixtures, non approved products used (detrimental to kids health), putting down their own staff & lying about them - the list goes on! I understand why no one spent the time writing a negative review, we are all SO drained from dealing with them and fixing their mistakes & failures that it's hard to use the energy & bandwidth to waste more time on them. Seeing the pictures of my home, really wants me to make sure no family has to endure what we did. It is NOT FAIR. When you invest a lot of your time, money, and life into your new home, the last thing you want is to work with a company that you cannot trust!
Scott Macmaster & Andrew Desurra seemed to not care about the extensive paper trail I have catching them in their lies to each other, to us, to their subs, and consequently mistakes. Every time I would call out their discrepancies nothing would change. Nearly everything we did included some redo bc of their mistakes and not following plans, making decisions of their own without asking us, not managing their subs, not communicating with us. There are some mistakes I decided to just live with and not bother arguing over.
They LOVED to blame their subs, but isn't that why you hire a builder, in part to manage the subs, so what were we paying them for? They would even blame their own internal staff, I felt sorry for the guys! Why was Scott bringing his team down? Not professional!
We kept trying to stop the mistakes every time it would happen, and this horrific process continued into the end. We spent way too much of our time & money having extra meetings, detailed reviews, trying to make things right - even hiring our own people to help get the job done & the job right. We were afraid if we fired them when we wanted to, that the transition would be horrific and we were not in a position to take that risk. The delay of our remodel caused the delay of selling our home and a missed opportunity selling it at a market high.
The only thing I can think of why this continued is that they were trying to steal money from us, by inaccurately invoicing us, hiding expenses that were not obvious to us or easy to prove? Every invoice was an extensive meeting with minimal proof. How do we know how much it truly cost to redo our fireplace 3 times, for example, bc they did not follow plans when we get a general invoice for large amount of ambiguous plaster work? large quantity of dry wall purchased? labor time? When we approved overtime for painting and the painters paint the wrong room, how do we know we truly did not overpay for that mistake?
I don't want to take more time away from my kids talking about Shear Construction, Scott Macmaster and Andrew Desurra. I was forced to visit our project nearly daily to see what the new mistake was. Many items to mention, discuss, show proof from texts, emails, drawings, pictures. The final straw is seeing how they violated our privacy by exposing our privacy for their marketing & business gain. DO NOT BE FOOLED! They are aware of our dismay. That is mismarketing! Do yourself and anyone you know the favor, do not hire Shear Construction nor bother working with Scott Macmaster and/or Andrew Desurra! more detailed review on HOUZZ read more