Have used them quite a bit and never had an issue with their services or repairs. Jose is great and will always support small businesses.

We needed a roof on our 1959 heritage style home. Not only did they finish rather quickly. The work quality is beautiful. Their team was kind and professional. I wish they did more than roofs. They are great to have around. The attention to detail. The creative styling and incredible work. Will show on our roof for years to come. They are great communicators. Which left me calm during the whole job. They were very today as well! Thank you from the Parker's. read more

Our rain gutters were leaking and we called a number of companies for a quote. Shaughnessy were one of the first to respond and we had a good experience with them in the past, so we went with that. They gave us a verbal quote of $450 for unspecified repairs and proceeded to apply caulk to a few seams and call it a day. When we questioned Jose about the amount he admitted that it was a $10 tube of caulking and an hourly labor rate of $110 - and that the worker had been there for an hour and a half at most. But he insisted on the quoted amount of $450 and then went silent for weeks. After a number of inquiries he finally agreed that the amount should be "less than $300" - and proceeded to send an invoice for $305 (with nothing itemized). We paid because it wasn't worth the effort to argue more. I'm deeply disappointed in particular because we had such a great experience with this company back in 2016 when they fixed a leak in our roof for a very fair price. The worker who came this time even commented that he remembered doing that work. I won't be using them again. read more

Had a rain storm come in and our new skylights that were installed by a contractor started to leak inside of our house and we called Shaughnessy roofing to see if they would be able to come out as soon as possible. They went in above and beyond and sent somebody out that day to come assess the damage to see if it was an immediate need or they could come back the next day when it stopped raining. While they were inspecting the skylights they saw the contractor put screws from the inside to the outside through the roofing material in about 20 other places and said it was something they could address at the same time. I was thankful for their expertise and advice. They came back the next day with you guys and finish the project and did an excellent job with their Covid protocols and cleansness ! I would recommend them for small and full roof replacement I wish I would've found them earlier in my search when we redid our roof and skylights! read more

Shaughnessy Roofing - These are the skylights that they repaired and patched the leaks that were coming into our building - Roofing Near Me - Daly City, California

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We had a some communication issues at the beginning. But I was finally able to get Carey to come out for an estimate to do a fascia, gutter and flashing repair. He gave me a fair estimate and did a fair assessment, saving the perfectly fine gutter where other companies wanted to completely replace it. His team came in and did the work in a reasonable amount of time. Would have been a five star if it weren't for the issues getting them to call me back. Other than that dealing with them was smooth. read more

No sense e-mailing or telephoning and leaving your information and what you are interested in having them do. You will not get any response. Trying to support local businesses does not always work. read more

About a month ago we had a wind storm come through and it caused several tiles to come loose from our roof. The roof was still under warranty so I called Shaughnessy Roofing to have them look at it. Anthony called me and came right out and repaired the loose tiles. Very happy with the work he accomplished. He also explained everything and was very nice and professional! read more

What do you have to do to have Shaughnessy Roofing respond to your phone calls? We called them because the Landlord at our business uses them exclusively. We have a small leak in the roof at our home and wanted it repaired before the rainy season. Called them in March, May, June. We finally spoke with them and arranged for somebody to come check it out - probably August. He determined the problem, told us he would send an estimate for the work. Given the delay, we told him at the time that if he didn't want our business to just say so. We've heard nothing since. What a way to run a business! read more

Had some work done on a problem area of my roof from a former employee of Shaughnessy. The former employee understood the issue so I hired him. Unfortunately, it was determined by Shaughnessy Roofing that his notes on the invoice were not detailed enough to warrant any recourse on the repair. The area that was repaired leaked again during last year's rainy season. Looking at the repair, Carey told me that the repair that I hired the employee to fix, was not extensive enough to have corrected the problem and the notes on the invoice were not detailed enough to describe the repair. Unfortunately, I never followed either of them up on the roof - so big problem for home owner. Do people do that? I was somewhat skeptical but Carey, told me he would send me an estimate to fix it (again) and repair a different area of the roof, as well as new gutters. I wanted to believe him, even though obviously it was not in my best interest, because I already paid for a failed repair. That was six months ago and I never received any estimate or explanation. Now I am extremely skeptical. So, my interpretation is that the former employee DID in fact understand the exact area that needed to be repaired. It was discussed in detail. He just took lousy notes on his invoice. He was paid for the repair. It failed, but I have no recourse because he passed away. Stuck. Sad. Leaky. read more

I contacted 3 roofing companies for bids. We used Shaughnessy to redo our entire roof. We had an ugly tar and gravel roof and they recommended a product from Dupont which was torched tar. The company did an excellent job on the project. The pricing was very competitive. They know their stuff at Shaughnessy. We called them back so they could do a side roof extension for us. This was slate and they also did an excellent job. I highly recommend this company. They will do a quality job for you. read more

I was referred by my HOA to call Shaughnessy Roofing for repair leaks to my roof. A worker came to assess the leak, his response was we cannot help. The worker was at my home for 5 minutes. Two weeks later I received a bill for $150.00. I was furious and could not believe the nerve to send out an invoice for a five minute denial of handling the job. I DO NOT recommend Shaughnessy and will never use them ever. I called Freutel Roofing, Inc. and they referred me to McElroy Construction, which took care of the leaks. McElroy does a very excellent and detailed job and is very reliable. I HIGHLY, HIGHLY recommend both roofing companies based in Pacifica. They are both super professional and care for their customers' needs. read more

[Several people have enquired what roofer I went with for the HOA roof. Here is the follow-up review.] After MANY estimates and lots of HOA process, I hired Shaughnessy. They were great. Carey, the owner, is very nice and easy to work with. (I very much preferred talking to him or Lorraine than one other individual in the office.) Their estimate was in the middle range of estimates that I got. Working with HOAs (particularly small ones that are owner-managed) is not a problem for Shaughnessy. In case you wonder, a close contender was Lawson, but they were more expensive. I seriously considered Excelsior, which has a good rep, and was comparably priced to Shaughnessy, but their contract is a nightmare, they wouldn't put in writing the start date and completion date that we'd agreed on--they gave themselves 2 months of leeway(??? the job was only supposed to be 3 days long), and they don't have humans answering the phone (just a voicemail) so everything is phone tag. Pros: Shaughnessy's estimate was accurate and the expense was average. Shaughnessy's contract is nice and clean, short and to the point. Because it was for an HOA, I negotiated to include a couple of very minor points. They put in writing the actual, approximate start and finish dates (which of course provided for legitimate weather delays--which sadly there were, about 2 weeks! what can you do.) . The terms, which were tailored to the job, did say that Shaughnessy could not guarantee that 100% of ponding would be eliminated (of course not) (see my Tom Lee review). In short, if you are doing something for a 3rd party (like an HOA) and you have to be more cautious than you have to be for just your own stuff (this is called CYA), Shaughnessy was able to incorporate the HOA's and your normal and legitimate needs into the terms. No big deal, no weirdness. The contract was on one page, the back of which has their standard terms ( and not very many of them). Oh, and they have a 24 emergency voicemail, and they do roof maintenance. So you can call them in 3-5 years for regular upkeep. Cons: I will say that on some details, there were oversights that required my attention. Meaning that I noticed things, asked Carey about them, then he checked it out and took care of it--No drama or weird defensiveness. I think that some of their workers need their worked checked, not on big important stuff, but on details. [I think that they would benefit from writing little lists for themselves and ticking off the items.] For this reason, I wish I could give 4.75 stars, but they are definitely closer to 5 stars than to 4. And, I don't think that anyone else would have done any better. But, like I said, if you notice something, it gets checked out and addressed. Talking to Carey and Lorraine about this stuff was like talking with well-adjusted humans in the construction industry. Weird. And what a relief. I highly recommend Shaughnessy. read more

i would say the work they do is good. The problem is trying to reach them on a weekend if there is a problem with the work. There emergency number they do not respond to even though they indicate they will if you are a customer which we are. Very frustrating. read more

Shaughnessy Roofing is the best. After a botched job by another company, Shaughnessy redid our roof 13 years ago, and it is as strong as ever. Even during the very heavy recent rains, we have had no problems with the roof, but Carey did help us trouble shoot a leak in our garage unrelated to the roof, and we were able to take care of the problem very quickly by calling our plumber. Shaughnessy is very well regarded by other contractors we have used. We have found them to be responsive, friendly and very professional. We originally got the recommendation from a neighbor, another happy customer. We highly recommend Shaughnessy Roofing. read more

I had an appointment with them yesterday, 10/20/15 at 5pm, and they never showed up. STOOD UP! I called and left a voicemail letting them know I had to leave work 45 minutes early. The voice on their message is the same guy I talked to. I've already let friends know, one in particular who asked me for the name of the company and I gladly gave him the name - on Facebook no less. On top of that, apparently they close at 4pm, so it feels like I was set up. There's no excuse for his, none whatsoever. You don't even deserve one star - more like 1/4 of a star. read more

Shaughnessy roofing respond time to my needs was excellent, the pricing was very fair and the work was done with 10 days of the bid. Carey and crew were very professional and thorough. I would use them again for sure. read more

Shaughnessy removed the old roof on our house and put a new roof on. Carey, the owner, was responsive and professional throughout the process. His team did a great job. I'd use him again. read more

well our school did business with this roofer about 8 years ago with the dad of the company. being satisfied by them, i called them again. now keep in mind this is not a small roof repair. this is a big job with current bids over 50k. i called them again this time and the son, chris, came out about 6-7 weeks ago and said he would get me a bid within a few days. well suffice it so say, i still haven't gotten a bid. i called them and he was on vacation. i called again and he called me back and said he forgot but would do i within a day. well that was days ago. i have now called 3 times and still have not gotten a bid. THIS IS NOT THE WAY TO RUN A BUSINESS......I FORGOT. the only reason i am giving 2 stars is because they used to be good. read more