1. Mr. Roofing

0

South San Francisco, CA

Mr. Roofing

4.2 (118 reviews)
Closed • 8:30 am - 4:30 pm

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    Rainwater on the garage floor from the furnace vent.

    Update: It's raining this morning, and we woke to a bunch of rainwater on the garage floor. Wasn't like that before the $40k roof replacement, but here we are. So tired of surprises.....why is the furnace vent leaking??

    Water dripping from the roof around our hood vent.

    First off I'd like to compliment their sales team and the team that came to my house for their professionalism. They were all courteous. However, there is a problem with their workmanship that I cannot ignore. I decided to replace an old tar and gravel roof last May 2025. On May 12th after they had completed the work, there was a light rain and water leaked around the vent hood and drained into our stove below. The team immediately came back and ran tests, though they had difficulty figuring out why there was a leak. Marvin originally thought the water that leaked into the vent might be due to wind (which had never occurred in any event prior with our old vent) blowing rain water into the vent. They sprayed water horizontally through the vent to see if the problem could be replicated and it could not. (Warning: if the problem is due to a vent that they installed, it is not considered a roofing defect and Mr. Roofing is not liable for that problem.) They ultimately replaced the vent and resealed the area around the vent and when they sprayed water with our water hose around the vent for 5-10 minutes, no water came through the vent. I hoped that it would hold for when the real rain came. Our roof held up through a couple of rains, but not today! Again water is leaking around the vent above our stove into the surrounding cabinet, dripping down the back splash behind our stove and down into the cabinet below. Because I can see water dripping around the hood vent, I know it's not water blowing into the vent. It's from either the seal between the vent duct and roof or from the roof itself. We have an appointment tomorrow. I hope they figure it out!

    BEFORE

    Mr Roofing was great, they had a cancelation and started my project earlier than expected. Roberto and Jose was friendly and courteous. We need our eve trim or roof flashing that's what it's called because our old one was split open and was wood, they installed aluminum flashing and hope it will last for a long time. Price was reasonable and will call them for my next roofing project.

    Alex K.

    We hired Mr Roofing in September of last year after looking at multiple contractors and they stood out as the most solid and no nonsense. That turned out to be entirely accurate. Even when we almost had to reschedule, folks at Mr Roofing were understanding and helpful working with our schedule. The crew was courteous and professional. Our roof looks fantastic. Overall top notch experience!

    Painting on the silicone
    Torbie P.

    The atmospheric river storm of last winter wreaked havoc on roofs all over the Bay Area, and if yours was one of them, you may remember how difficult it was to find a roofer to do repair or even just for an estimate. My garage was leaking pretty bad, but my list of local roofing companies diminished equally dismally, whether by exorbitant estimates, by "we're not taking any new clients for 6 months," by ridiculously brief, sketchy, muddled "contracts," or by no response to any of my numerous enquiries. Finally (and fortunately!), taking the suggestion of an acquaintance of mine who told me about what a great job Mr. Roofing had done on her roof, I contacted their office in SSF. Within the week, Mitchel came out to assess the situation and discuss what my best options would be. I was impressed not only by his knowledge and experience in the trade but also by his no-pressure style and kind demeanor. It didn't take me long to figure out the scope of the project I wanted done, and within that week (as promised) Mitchel emailed me the written proposal + contract--very detailed and very clear; and in response to the few "what if" questions I did have, Mitchel took the time to answer promptly and clearly. And because the soonest they could book the dates for the labor was about 8 weeks (short, considering how booked all good roofers were) down the line, they tarped the specific spot under the front tile where the worst of the leak was entering for a temporary stopgap (at no extra charge) just in case we were to get any rain in the interim. They were actually able to start a week before their original estimate, always checking with me to confirm whether their schedule was still convenient. All of this well-informed attention and prompt response convinced me, even before the work was started, that Mr. Roofing was the top candidate for the job. Fast forward to the week or so of the actual job: Everything turned out great--I can't imagine a more skilled, prompt, communicative, friendly, thorough crew! The workers always kept in touch with me about what the plans for each workday would be and about what had been done by the end of the day; they supplied me with plenty of photos so that I could see the progress myself; the few changes we made along the way were always completely understood and cleared by me; the workers were ultra-careful and meticulous about their work and their cleaning up at the end of the day; they went beyond the call of duty with touch-up finishing details; the front desk was always helpful with scheduling and critical details like scaffolding dates and final permit sign-off--not to mention the quality of the materials (with a significant guarantee) and the work put into the roof surfacing itself. Oh, and the icing on the cake is that Mr. Roofing also specializes in solar roofing panels and installation, should my current system ever need an upgrade. Kudos to the Mr. Roofing team who were so great about "making everything right" with the whole job--I recommend Mr. Roofing without hesitation and am confident that they will be a great choice for you, too, should you ever need roof repairs or replacement. Torbie Phillips San Francisco

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    1 year ago

    Excellent service. I highly recommend. Very professional. Was competitively priced but much longer warranty.

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    3 years ago

    Very courteous, provided a fair estimate. Showed up on time and completed the job. Highly recommend.

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    Carlos R.

    Thank you for your review. We appreciate your business.

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    Page 1 of 3

    Ask the Community - Mr. Roofing

    Do you provide free estimate for skylight repair in Daly City ? I have a video to forward you the problem location.

    Hello. Thanks for reaching out to us! Yes, we provide free estimates and depending on the situation, we might be able to help with your skylight situation. Please send the video to us via text at (650) 872-3232 or send it to LuisC@mrroofing.net… 

    View All 3 Questions

    Review Highlights - Mr. Roofing

    “So, after trying to wrangle so many different contractors and companies to take care of each issue, Ricardo from Mr.”

    Mentioned in 20 reviews

    Read more highlights

    Sutro Power

    Sutro Power

    (33 reviews)

    Bayview-Hunters Point

    After being constantly bothered, and spoken down, to by Sunrun and a couple of other solar…read morecompanies, I reached out to Sutro Power two years ago and couldn't be more pleased with the experience. JP, the owner, was professional, friendly and full of information. He and his crew of well trained and knowledgeable professionals, put together a Solar installation that has completely covered my needs and has saved me money on my PGE bill monthly. They took care installing the 8 panels on my brand new roof and I have had no leaks or issues. The battery completely covers my needs at night, even when I have the AC running into the evening. Any technical issues or questions I've had with the app or solar system have been handled promptly by Ryan (tech whiz!) and JP so I always know what my panels are producing and how much stored energy is in my battery, so I can adjust appropriately. They also keep track of my system remotely so if there is something wrong, they know. If you're looking for solar, look no further than Sutro Power, the quality and value of the services provided are unparalleled.

    Sutro Power recently installed solar panels and batteries in our duplex. After a negative (and not…read morefully resolved) experience with another solar installer, we were pleased to have a positive, relatively seamless experience with the company. Knowledge of the San Francisco permitting process and requirements, patience with our questions, competitive pricing, and a friendly and informative vibe were all part of our experience with Sutro Power.

    Your Energy Solutions - Livermore comp shingle roof with solar installation.

    Your Energy Solutions

    (616 reviews)

    We could not be more delighted with the results we achieved working with the team at Your Energy…read moreSolutions. The many moving parts to our residential solar plus battery system, including the various entities, such as PG&E, Tesla, City inspectors, and the financial backers we opted to use all progressed seamlessly and, for us effortlessly, thanks to hard working individuals behind the scenes. In particular, Skyler could not have been more helpful, managing our project and acting as a point of contact. Others included David in sales who demystified the process, Varon who coordinated with the utility to ensure we met all requirements, and Gino, who collaborated with Maxwell Power (formerly HDM Renewable Finance), the clean-energy company that helped finance our residential system. On site, the design and install team did a great job keeping things simple. The entire system, including battery and thirteen panels, was installed according to Ramiros's expert design within just four hours. Good quality hardware was used to tie to the roof, which was inspected by our roofer and given a big thumbs up for not causing problems. But even before that, David our site survey tech, gave us the sense that all would proceed well, as he collected necessary data by drone, and made a favorable first impression with his personable approach. Toward the end of the multi-month process, which included time to get a new roof installed, we passed city inspection with YES tech, Dario, an extremely courteous young man, present to ensure we made it through that last step and PTO (permission to operate). YES has an excellent and well-deserved reputation because of these people and others who worked on our behalf. The company can do better automating some of the process, and to be fair, they say they are working on transitioning to a CRM software solution for this purpose. But, I can say that over a period of several months, I had excellent communication with many helpful people. Skyler in customer service was my primary contact and that made all the difference. My thanks to YES for helping us make this wonderful and complex project a reality. We love our new YES-backed system and look forward to working with the company again in the future.

    I had a frustrating experience with Your Energy Solutions regarding a warranty transfer. The…read morecontract stated that an additional charge would be incurred for the warranty transfer but did not disclose the amount. We were later charged $500 with no prior breakdown or explanation of the fee. I clearly communicated that I would be the one paying this charge. Despite that, the service department reached out directly to the buyer and asked who would be paying. This unnecessary contact created confusion and complications during the escrow process that could have easily been avoided. The lack of transparency on the warranty transfer fee and the poor internal communication caused more stress than necessary. Businesses handling real estate-related services should be more careful with both contract clarity and how they communicate with parties involved in a transaction.

    Sunlight Electri-Cal Solutions - Franklin certified

    Sunlight Electri-Cal Solutions

    (83 reviews)

    I'm a bit late in writing this as our system was installed last Oct 2025 but wanted to give a big…read moreshout out to Sunlight Electrical. My mom and I couldn't be happier with the service we were provided from start to finish. We contacted the business in late July of last year to see about installing a solar system on our home before the end of the year. Within in days, Alessandro was here to meet us in person and provided us with a comprehensive breakdown for solar options and pricing. We loved that we were treated like actual people instead of a number in a queue. Given that there was a slight backlog of jobs they had to work through we were assured that we would have our system fully installed and activated before the end of the year, which we did! It was great working with Nick who was our onsite rep and Juan was always available to answer any questions we had by phone (of which I had many). Despite the number of times I called, he was always patient with me and provided detailed answers that gave me a better picture of our installation and how our system would operate moving forward. I can't say enough about how amazing the whole process was. Looking at our electrical bills right now and we're in awe of all of the savings we're getting, which validates our decision to purposefully oversize our system. If and when we decide to install a car charging station in our home we're definitely going back to Sunlight!

    I can't say enough good things about Carlos Gomez from Sunlight Electri-Cal Solutions…read more I've been working on a non-standard solar setup using an EcoFlow Delta Pro Ultra X and EcoFlow Smart Home Panel 3, and finding a contractor who truly understood this type of system was incredibly difficult. I spoke with many contractors, and almost all of them sent salespeople who gave generic answers or tried to push cookie-cutter solutions that clearly didn't fit my setup. Carlos was completely different. From the moment he arrived, it was clear he wasn't a salesperson -- he's an engineer, and it shows. He took the time to deeply understand my system, reviewed actual spec sheets on the spot, and immediately identified issues that other contractors completely missed. Multiple companies told me Hyundai panels would work fine. Carlos checked the amperage limits, applied proper safety margin calculations, and clearly explained why those panels would not work with my EcoFlow system -- saving me from a costly mistake. He also walked me through: Proper panel selection within voltage and amperage limits Safe string configurations and series wiring How to maximize roof space while staying within code Permitting requirements I hadn't been told about before On top of that, Carlos identified critical code and safety requirements that no one else mentioned: Bollards required in the garage to protect battery units Correct battery placement to maintain required clearance from doors and entrances Heat detector requirements for battery installations in a garage These are all things that would have caused inspection failures later -- and Carlos caught them immediately. He spent well over an hour with me, climbed onto my roof to check for obstructions, inspected battery placement, reviewed wiring paths, and answered every question in detail without ever rushing me. What truly sealed the deal was how efficient and transparent the pricing process was. Carlos was able to turn around a detailed quote very quickly, and when I received it, I was honestly surprised -- it was a significant amount lower than every other quote I received, even though his evaluation was by far the most thorough. Given everything: His technical expertise The level of detail and care The ability to integrate with my existing system The fast turnaround And the much better pricing Choosing Sunlight Electri-Cal Solutions was a complete no-brainer. Carlos is knowledgeable, meticulous, honest, and genuinely passionate about doing things the right way. After meeting him, I completely understand why this company has such strong Yelp reviews. If you're in the Bay Area and need electrical or solar work done the right way, especially for a non-standard or custom system, I highly recommend Carlos and the team at Sunlight Electri-Cal Solutions.

    Clean Solar - Beautiful solar install on clay roof

    Clean Solar

    (481 reviews)

    Newhall, North San Jose

    All of a sudden the panels at my mom's house stopped producing energy and I was in a pickle because…read morethe installer went bankrupt years ago. Because of the good experience I had with having Clean Solar install panels at my house I reached out to them to see if they would service panels installed by another, and thankfully they accepted the job. After some back and forth with their customer support, they remotely assessed that the inverter failed and they would install a new one for a reasonable price. Clean Solar employee Jose arrived early for the install and he was very polite and relatable. He replaced the inverter and did not leave until he made sure that the system was back up and running and production was being reported in the app. I recommend Clean Solar to anyone needing their panels serviced or to install a new system. Jose is an excellent employee and my mom had a great experience working with him.

    **Update: Carl contacted us to apologize for the few negative experiences and they will definitely…read moretake our feedback seriously and will address and improve these issues. Btw I was going to bump this review to a 4 but working with Nick we decided on 5.** We had a complicated full house renovation this year and signed with Clean Solar for either the Tesla tiles or solar panels and we ended up choosing solar panels + Tesla power walls. I want to give special thanks (and the only reason why I didn't give a 0 star) and appreciation to the members listed as they deserved beyond 5 stars Bill, Nick, Jeremy, Rodger, Louis, Kevin, Albert, Alberto, Carl (CEO). Bill was amazing and helpful in explaining the process and helping us secure the initial funding. You are probably wondering why I am giving this solar company a 3 star. Well it takes 1 bad apple to ruin a team and this is the case. A three day project ended up taking 3+ weeks & we understand that the workload is extremely busy this time of year. However when 1 person is acting unprofessional, crossing the line, asking homeowners to borrow a usb cable to charge their cell phone, super loud, tries to impress (why), doesn't listen to clients (would walk away in mid conversation), act as if he is the owner of the company, talks way too much (not in a good way), talking about his side hustle business, a bit juvenile, not completing and complaining about the job in front of clients plus not showing up when he said he would to complete the job, leaving tools at the site and asking the homeowners to put it in their garage until he returns to pick it up, calls in sick last minute leaving the load to other team members plus more well then this becomes a problem and 0 stars (if possible) especially the amount of money you invest into this project. We also requested that this person not show up again but they kept sending him back. At the end of the project half of the Tesla walls were connected and working but the other half wasn't connecting. At one point our bedrooms electricity didn't work, it wasn't the breakers and Nick was awesome enough to take our after hours call and help us manually override those other 2 disconnected wall panels. The dream team (Nick, Kevin and Albert) resolved the connection and all is working now. Also, Nick stayed late to make sure our Tesla walls were configured and updated properly. Plus , a shout out to Jeremy for staying late as well to help fix a broken issue. Feedback: Organize a team that works well together to effectively complete the project. Provide sexual harassment training (this is excluding people listed here). If a female client doesn't feel comfortable with a person don't resend them back. Also if a homeowner (regardless of being the wife) calls and leaves a message please out of courtesy call back after all I am the client, work and pay the bills too (even though this is my husband's project).

    Solar Pro Energy Systems

    Solar Pro Energy Systems

    (59 reviews)

    We recently had Solar Pro Energy install solar on our home, and the experience was excellent from…read morestart to finish. They came highly recommended in our community, and we quickly saw why. Unlike other installers we contacted, they actually took the time to visit our home in person and work with the challenges of our hybrid flat and slanted roof. They were also flexible with our summer travel schedule, finding the right time to complete the installation without disrupting our plans. Throughout the process, they were punctual, hardworking, and handled all of the necessary approvals for San Francisco, which gave us real peace of mind. Steve and the team were outstanding--patient, responsive, and clear in their explanations of the system. They installed 22 panels with microinverters, plus a Franklin battery and Enphase monitoring, and everything has been working smoothly since day one. The best proof came just a week later, when a full-day neighborhood power outage didn't affect us at all--we had seamless backup power the entire time. The whole experience has been a solid success, and we're very happy to recommend Solar Pro Energy to anyone considering solar.

    I had another great experience working w/ Steve Pariani and Solar Pro. This is my second home…read moreworking with them - and he just makes the whole process so easy and seamless. Happy with the results and just the overall professionalism and attention to detail. Also, extremely responsive and the whole process took maybe a month ? Super fast .. The crew was great - and did a fine job of installing my 24 panels and battery back up system. Recommend highly and will use again as the need arises ..

    Solar Sesame

    Solar Sesame

    (133 reviews)

    I got panels with them and still waiting to turn on. It's been overall an experience. The sales rep…read morewas able to secure us in with the help from his colleagues which is ok.( everyone can use a bit of help at their job if needed) Just talked way too much and wasn't very knowledgeable when I had more questions later after the meeting. They are a broker and have subcontractors come do the work which is fine, but you have to check the work because not everyone values their work. A few things needed fixing and solar sesame did have them come back and make the adjustments(which is great) customer service is good when needed. They lack a bit of organization in the beginning and communicating. I like updates I want to know what's going on and I like things done right the first time and preferably in a timely manner. They can do better on that but they did make up for it when they did address my concern at other times. I would have liked this to go quicker as it's been a month and still my panels aren't on. I was told it would take a couple weeks from the day we start and it's a month but Friday they should turn on. Based off of those big companies and their horrible customer service review I did choose solar sesame because they did have better reviews and it's important to have good customer service. I got a good rate but to each is own to learn to do their homework on what they are buying and how to check what they are offering and what your buying. I would recommend them to friends and family.

    I couldn't be happier with my experience with Solar Sesame…read more My situation was a little more complicated than most because I already had an existing leased solar system under NEM 2 that I wanted to preserve. That meant my new system needed to be designed as a non-export system with battery storage. Before choosing Solar Sesame, I had already received three other quotes. My existing provider kept pushing another leased system where I'd continue paying per use. While it was cheaper than PG&E, it was significantly more expensive over the long run than owning the system myself. Another provider told me they couldn't fit enough panels on my roof to meet my energy needs and recommended much more expensive alternatives. A third provider quoted nearly 40% more than another installer for essentially the same system. Solar Sesame stood out immediately. They designed a system that fit all the panels I needed on my roof, met my energy goals, and came in at the best overall price. They also went above and beyond when the federal tax credit rules were changing. They were able to structure the project in a way that effectively preserved those benefits for me, which I really appreciated. Originally, I planned to install just one Tesla Powerwall. After doing more research, I decided I wanted two. I found a competitive online offer, and without any hassle, Solar Sesame matched it by adding the second battery at a heavily discounted price. That flexibility and willingness to work with me made a big impression. Throughout the entire project, the team was transparent, professional, and kept me informed every step of the way. There were a few delays, but they were all related to the PG&E process rather than Solar Sesame. Now that everything is up and running, I'm extremely happy with the system. The installation looks great, my electric bills have been dramatically reduced, and I feel confident I chose the right company. If you're shopping around for solar, I highly recommend talking with Solar Sesame. They earned my business by offering the best combination of value, expertise, transparency, and customer service.

    Central Roofing - Nothing like a new shake roof

    Central Roofing

    (147 reviews)

    Their workman ship is so good. They have many years of experience and still family owned. Angel…read morethe previous owner was amazing and patched up our roof many years ago to give us a few more years. He than after a few years gave us a beautiful roof that will last fifty years. The job went well and he refunded me some money without me asking. Such amazing honesty and character. His son owns the company now and still a great company to deal with. They just put a roof on my son's house. We asked for some extra things be addressed and everything was perfect. They pull the permit for you and get the city inspector out for you to sign off! All included in the price. Fully licensed and insured.

    Excellent job installing a new roof on my flat roof house in San Francisco using white TPO…read more Existing roof was removed and new roof was installed in one day with a 6 member crew. It took them two more days to periodically finish-up installing walking pads and flashings. Cost was competitive and reasonable. I monitored their work and they were very diligent with sealing and securing everything, as well as replacing wood rot. The foreman and crew were very helpful and approachable. A few years back they also did an excellent job replacing my downspout & drainage. During a few days of +85 degrees weather, the house is noticeably cooler with the TPO (by 10 to 15 degrees) versus the old tar & gravel roof which absorbed all the heat and then radiated it into the house throughout the evening.

    Mr. Roofing - roofing - Updated November 2026

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