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    Ace Roofing

    4.1 (120 reviews)
    Closed 8:00 am - 5:00 pm
    Updated over 3 months ago

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    Services - Ace Roofing

    Gutter installation

    Gutter replacement

    Roof inspection

    5 More Services

    New roof installation

    Roof repair

    Roof replacement

    Reroofing

    Skylight installation

    Ace Roofing Photos

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    Recommended Reviews - Ace Roofing

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    Reviews With Photos

    Owner's racist response.
    Felix C.

    TLDR: unreliable roofer. Poor attitude. Worst customer service ever. Since John replied my previous comments with some false accusations. I'll have to leave another review. You estimated the cost of work to be $1200, and you said you'll only charge $600. If you have proof that you didn't receive all the money that we agreed on, please show it, or contact the police or file a civil court case. First you accused me that I was on site for 4 hours and ran away, now you're saying I was there of 7 hours and ran away. The truth is I was there at most 1hr and before I left, I told you to send me an invoice for the job and I'll send you the money, however when your worker finished the job, you harass the tenants instead of sending the invoice. A few month later after I left a bad review, you called and asked me to forgive your racist comments and asked me to remove the 1 star review. However, I refused because I truly had a poor experience with you. Later on, you called me at night, threatened me and said that you'll revenge me. Even though it happened a year ago, I still have the recoding of our conversation when you threaten me. we had a contract before you start any job. Review our contract and look at our agreement. Don't accuse that I ran away and not paying for the job without proof, because if that's the case, you'd call the police instead of raging at my 1 star review on yelp.

    10 year warranty does not exists.
    Anson W.

    Owner, John, is really unprofessional with his work. His guaranteed 10 year warranty. He claims his 10 year warranty is a promise to fix his roof. A typical Roof fixture will consists of removing all the materials from the beginning including the gravel. They left the rocks on top and just layered shingles on top to cover the roof. Second, we asked him to install a gutter pipe which was installed uneven. We've asked John to come twice to fix the pipe because it's holding water up there and will cause leakage. He insisted that it was our fault that we are doing construction work on the house and blamed the other contractor that caused the leak...If the gutter is uneven and not flowing through...how would it be the other contractor's fault if they were working on interior design? (I'd like to reiterate that the Gutter installation they provided is the reason causing the overflow of water to leak through the roof) We've called multiple times with no response. I've asked him to schedule some time together to look at the piece together and yet he's not willing to show up. He sent his worker over and claimed that it will cost additional negating his 10 year warranty fixtures. I understand how Felix's comment on 12/31/2022 in regarding poor customer service and attitude really plays a factor in his "business" When a job is complete, he will call you multiple times to ask for a great review online, but when something happens. He is no where to be found. We ask for him to come take a look at the roof again and if it was the contractor's fault, we will be glad to fix and pay for it ourselves. Unfortunately, a year later after his fixture and he is nowhere to be found. Overall his roof fixture estimating about $15,000 with additional fees. I'm guessing 10 year warranty does not matter once you're reimbursed and disappear. As he continues to focus on the roof...the main problem is the gutter installment which is installed uneven. That caused the leakage. He stated there's a ceiling fan in the house...which Daly City is cold so there's no fan. Continuation of false accusations is not a strong ethical business. For future references for others, I'd highly recommend alternative options. Money is not the problem when it comes down to both parties with an agreeable term. But the work done and promises was falsified. The roof is not leaking where kitchen fan is installed but the front of the house where the gutter was installed....kitchen fans are directed to the side of the house and not towards the top of the roof. Any contractor would understand if you cut through a roof it will cause leaks...

    Eric Y.

    Ace did great work for me to install 3 sky lights / windows. They were also flexible when there was some delay to the materials being delivered. There was some initial hiccups in communication, but later on when I started to work with Luis directly the communication became smooth. Luis helped me to address concerns on fit & finish of the roofing, identify a sub contractor and made sure his team did a good job. Ultimately I am the proud owner of a new re-roofing and 3 skylights.

    Skylights!
    Gabriela C.

    Absolutely loved this business they did a great job ! Luis was amazing and so was the team, they were fast and efficient and straightforward with costs. I 10/10 recommend and will definitely contract them again for a future job. Again can't stress how much I loved Luis and his team. Absolutely love my skylights!

    Ace roofing did an incredible and economic job at my dad's apartment building in the Noe valley district in San Francisco. We live near Santa Cruz and could not be there physically but Luis's communication made everything clear for us. He sent us updated pictures over time and gave us the best price in comparison to 3 other companies. I really thought I would not be able to replace my roof before the winter but Luis and the ACE roofing team saved us on this one. They are great!

    Albert L.

    With a new roof being such a financial investment, you worry about choosing the right roofer because choosing the wrong one can be quite a costly mistake. I spent a month during the Spring reaching out to roofers and getting quotes until I finally settled on Ace. The decision came down to the quality of their work, their price, and their warranty. One last factor is their availability. I never would've guessed that it may take 3-6 months after signing the contract before work actually starts. Luckily, Ace had an opening and was able to squeeze me in a couple of weeks. Juan, the supervisor, and his crew were great to work. He kept me up-to-date on their progress and was able to complete the project faster than expected. It all worked out for the best because no one would've guessed the Bay Area would be hammered by a storm in the late Summer. I was so concerned and was anticipating leaks, but the new roof held up. Recently, my neighbors pointed out I was missing a chimney cap. I suspected the storm may've blew it off. I contacted Ace and they came out after a couple of days to replace it. Personally, I had a great experience working with Ace and I think they should be considered for your next roofing project.

    Luis did a great job to do a repair at me and my husbands apartment complex, he was very communicative and very helpful explaining the process. I would recommend Ace roofing to anyone in the Bay Area

    001 - 3 layers of old roof removed.
    Jeffrey T.

    The team at Ace Roofing was very helpful, and made me aware of everything that was needed throughout the process of replacing our 40 year old roof. They found a number of underlying problems, clearly articulated how to solve them and then used quality materials. All of this for a competitive price and right on time. Importantly, during the pandemic, everyone wore a mask and was respectful, helpful and in a really good mood. A special thank you to each of the hard-working crew. I am so glad I went with Ace Roofing. I am relived to have a safe new roof and a guarantee of work for many years to come. My neighbors who can see down onto my house have asked who this roofer is. They say your roofer did such a great job, I want to work with them when my own roof needs to be replaced!

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    2 years ago

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    John C.

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    3 months ago

    They gave us a time between 1-3 pm. NO CALL, NO SHOW. Waste of our time. Looking for other roofers.

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    1 year ago

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    John C.

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    7 months ago

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    1 year ago

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    John C.

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    8 months ago

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    John C.

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    3 years ago

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    John C.

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    3 years ago

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    John C.

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    1 year ago

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    John C.

    Sorry for the inconvenience. We hope your roof was taken care of.

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    2 years ago

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    John C.

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    2 years ago

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    John C.

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    2 years ago

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    John C.

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    1 year ago

    I have had a awesome experience working with them to help me. They were fast, on time, and clean! Thank you very much for your help.

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    John C.

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    4 years ago

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    2 years ago

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    John C.

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    2 years ago

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    John C.

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    2 years ago

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    John C.

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    3 years ago

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    John C.

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    6 years ago

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    4 years ago

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    John C.

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    7 years ago

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    3 years ago

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    John C.

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    3 years ago

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    John C.

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    3 years ago

    I called several roofers and by far Ace was the most responsive and was also reasonable. Would definitely recommend

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    John C.

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    4 years ago

    Great communication Finished everything according to schedule

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    John C.

    Thank you for 5 stars and for cooperating

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    5 years ago

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    John C.

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    2 years ago

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    John C.

    Helpful 2
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    2 years ago

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    John C.

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    4 years ago

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    John C.

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    4 years ago

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    John C.

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    3 years ago

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    John C.

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    4 years ago

    John is prompt, communicative and reliable. He gives honest quotes and does quality work.

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    John C.

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    2 years ago

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    4 years ago

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    3 years ago

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    6 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    Page 1 of 3

    Ask the Community - Ace Roofing

    Review Highlights - Ace Roofing

    Usually, companies just want your money, but John wasn't like that.

    Mentioned in 42 reviews

    Read more highlights

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    Their workman ship is so good. They have many years of experience and still family owned. Angel…read morethe previous owner was amazing and patched up our roof many years ago to give us a few more years. He than after a few years gave us a beautiful roof that will last fifty years. The job went well and he refunded me some money without me asking. Such amazing honesty and character. His son owns the company now and still a great company to deal with. They just put a roof on my son's house. We asked for some extra things be addressed and everything was perfect. They pull the permit for you and get the city inspector out for you to sign off! All included in the price. Fully licensed and insured.

    First off Fabian was really great, chill/easy to talk to, and super responsive; my kid's ceiling…read morewas leaking so I was panicking looking for a roofer so soon after the torrential rainstorms. I got quotes from 4 and found out quickly how much of a pain it is to look for a contractor (one tried to upcharge me and I was pretty distrustful over roofing companies after that). Fabian came super quick for a quote; offered a pretty fair price that included the scope of work; got the job done quickly; and was responsive before, during, and after the process. They finished fixing the roof in about 2 days actually (one day for the roof, one for the gutters) just in time for the nonstop rain this time around. He added vents so that the roof would circulate air a little better, fixed up the shingles, and added gutters so that we addressed all the possible ways the roof could've caused the leak. I will say in between the process since I'm super particular he answered any questions on building requirements needed, difference between materials, and general concerns. For example, the intake vents that initially were replaced looked wonky, or had stickers left over and he got his guys to replace it correctly and clean it/fix it. I noticed one of the gutters wasn't draining during the light rain and he had a guy check it out the same day-- fixed it the next. So the job close to perfect, but of course checking the work helps. So far no leaks (it's only been day 3 of the crazy rain this week) and the new gutters are draining great. They've been in business for years now and are local; if you're looking to deal with a pretty honest roofing company with no hassle, I'd reach out to them for a quote in a heartbeat.

    ELM Roofing Contractors - ELM Roofing Contractors in San Francisco, CA

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    ELM Roofing is fabulous to work with. Derek and Lucas went above and beyond to explain the process…read moreand keep me informed every step of the way. They were one of four vendors we met with and from our first meeting I knew we would be in good hands with ELM, and their pricing was very competitive. Derek was able to quickly fit our project in and he along with Lucas managed the uninstall and reinstall of our solar panels along with the entire reroofing process seamlessly. Everything went as expected and on schedule. We are so happy with the final result and highly recommend ELM.

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    I worked with SF Pro Roofing on two separate projects for my home and had a positive experience…read morewith them on both. Both involved fixing water leaking related issues. They fixed several leaks in our skywell / lightwell and resolved leaks through the front of our home as well. They are proficient at waterproofing homes in my experience. The crew was very professional. They showed up when they said they would and kept me posted on progress throughout. They started the projects very quickly after we agreed to project terms, worked diligently from start to finish, and did a quality job. I have not had any leak issues since. I would recommend and would work with them again on future projects. Thank you!

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    Ace Roofing - roofing - Updated May 2026

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